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Reviews of Majestic Hotel

3 out of 5
Majestic Hotel
9 Rue de la Servie, Nîmes, Gard

Reviews

9.2

Wonderful

Rating 10 - Excellent. 120 out of 188 reviews" "
Rating 8 - Good. 57 out of 188 reviews" "
Rating 6 - Okay. 8 out of 188 reviews" "
Rating 4 - Poor. 2 out of 188 reviews" "
Rating 2 - Terrible. 1 out of 188 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Béatrice on 9 Jan 2024
Nous sommes ravis de cet excellent retour plus que positif sur notre hôtel. Très content que tout se soit bien déroulé

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Béatrice on 9 Jan 2024
Nous sommes plus que ravis de votre retour d'expérience de notre hôtel qui prouve que notre expertise et notre professionnalisme sont ressentis par nos clients. Merci

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very good hotel for the budget! my wife and I especially liked the breakfast options.
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a convenient location for the train
Stayed 1 night in Oct 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for the railway station and the old town
Stayed 2 nights in Oct 2023

6/10 Okay

Yao

Travelled with partner
Liked: Staff & service, amenities
close to station and city center.
Stayed 1 night in Oct 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were extremely impressed with this hotel. The staff were really friendly and helpful. When we arrived we received a very genuine welcome. The bedroom was spacious and met all our requirements. It had a kettle and air conditioning. The location of the hotel is excellent - just a few minutes walk from the train and bus station. Nimes is a compact city so the hotel is a pleasant walking distance from the main attractions. The only drawback for some people could be the lack of an elevator. We didn't find this a hindrance but my husband and I are fairly fit and we travel light so didn't have heavy or bulky luggage to carry upstairs. If I got the opportunity to visit Nimes again I would certainly consider staying at this hotel.
Stayed 4 nights in Sep 2023

8/10 Good

Jim, Coldstream

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to the train station. The room was clean and quiet.
Stayed 2 nights in Aug 2023
Response from beatrice on 22 Aug 2023
We are glad you had a good stay at the hotel. Indeed our hotel is ideally located between the train station and tourist attractions. He is very quiet. Thank you for your positive feedback. It is always very nice for us to read that our customers are satisfied with the service

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great and the breakfast was exceptional!
Stayed 1 night in Aug 2023
Response from Béatrice on 9 Aug 2023
How great is it to read that you had a devine stay in our hotel. All our staff appreciate your commentary. It proves that having a good welcome makes your stay special.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was in an ideal location only a few minutes walk from main areas. Staff very friendly and helpful as well
Stayed 3 nights in Aug 2023
Response from Béatrice on 9 Aug 2023
We are more than happy to read that you had a great stay at our hotel. We make it a point of honor that the welcome is pleasant so that the customer feels good. Thank you very much.

10/10 Excellent

Scott

Stayed 2 nights in Jul 2023
Response from Béatrice on 9 Aug 2023
Great your stay pleased you. It is very important for us to know that our efforts are benefic to our guests

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and comfortable
Comfortable place to stay
Stayed 2 nights in Jul 2023
Response from Béatrice on 9 Aug 2023
Very pleased to read that you had a perfect stay in our location. We work every day to make our guests stay unforgatable

6/10 Okay

Jim

Liked: Staff & service
Disliked: Cleanliness
Meh2
I feel bad rating this low, as its only $100 for room in season, so what can you expect? I see these 5 star ratings and am confused. Its a 2/3 star property. Walk up 3rd floor. Shower stall is very narrow, I think Space Station might have bigger. Black mold or caulk in shower stall. Paint peeling in bathroom. Staff was extremely helpful and polite and wonderful. Location was excellent.
Stayed 1 night in Jul 2023
Response from Béatrice on 9 Aug 2023
Our hotel is a 3* hotel and we have several categories of rooms. You have certainly stayed in a small standard room. It is indeed not very large but has the same 3-star comfort as all our other rooms. Indeed ou hotel has a perfect location : next to the train station and the city centre

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good small hotel. Very slippery showerbase!
Stayed 1 night in Jun 2023
Response from beatrice on 20 Jun 2023
We are always delighted to hear that our guests had a good stay. We are delighted with this and that is why we are maintaining our efforts

10/10 Excellent

Paul, Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
A newly renovated property that was very clean and rooms were quiet. Air conditioning in room was lovely and quiet. All the staff were very friendly and helpful and their English skills were very good. Hidden away a block from the main Street and a 5 min walk from the train station this placed was a hidden gem. Breakfast was very tasty and the dining area was pleasant. There wasn't a lot of choice and we had to ask for more eggs as they make only enough for a few people, but that keeps it fresh. They do not serve other meals but there are restaurants not too far away. We would come back here again but I hear it quickly gets booked up in the summer so we won't leave it until the last minute.
Stayed 2 nights in Jun 2023
Response from beatrice on 20 Jun 2023
So many compliments. It warms our hearts. Indeed we are a small independent hotel which makes its charm. So we tried to welcome all our customers as it should be. We are very close to the train station and the city center but away from the noise

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and cheerful staff. Hot shower very welcome after getting soaked in thunderstorm. Very comfortable bed. Great location- quiet yet handy for station and main sights.
Stayed 1 night in May 2023
Response from beatrice on 26 May 2023
Thank you very much for you feedback. We really appreciate when our guests have a nice stay in our hotel It is exactly the spirit that we aim to.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay here. The staff are amazing! Samuel went over and beyond in helping us! He gave us a map and suggestions on what to see and where to eat. It is one street off the main area, so it was very quiet. Easy to get to everything. There is not an elevator. It was not a problem for us, but could be for some. I would recommend this hotel!
Stayed 1 night in May 2023
Response from Béatrice on 23 May 2023
Thank you vey much to share your experience in our hotel. It was a real pleasure to welcome you. We really had a great time talking to you all. Hope to see you soon. You have just confirmed that it is always a pleasure to work in a hotel and receving hosts.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Near everything in Nimes
This is a pleasant fairly basic hotel set back from the main street however be aware that due to driving restrictions in town the small street it is on is rather busy and noisy. The room had recently been done and the staff were very pleasant. As in many French hotels the towels are not great and there are not many of them (just thin bath towels and one shower mat). The bathroom was really fresh and everything worked very well. Be aware that if you are in the Superior Room 103 then there is a large and very bright street light at your window which will illuminate the room all night despite drawing the curtains. I would definitely stay again but in a different room on a higher level.
Stayed 4 nights in Apr 2023
Response from The Manager on 30 Apr 2023
Dear guest, Thank you for choosing to stay at the Hotel Majestic and for taking the time to share your experience on this platform. We are delighted to read that you enjoyed your stay. Your compliments are a source of motivation for all of us. Rest assured that all of your comments have been shared with the departments concerned with a view to improving the quality of our services. We thank you once again for your sincere testimony and hope that we will have the opportunity to welcome you again for a stay this time totally exciting. Best Regards,

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location between the train/bus station and the Arènes de Nîmes on a quiet back street. Everything in Nîmes is walkable, so the excellent restaurants Clara at reception recommended to us were all within 10 minutes. Nice room. Bathroom was very small and needs some re grouting/fresh silicon around the shower/window, but otherwise very clean. Staff were all super helpful and friendly. Would happily return again.
Stayed 3 nights in Apr 2023
Response from beatrice on 23 May 2023
Thank you very much for this excellent recommandation of our hotel. We really enjoy accommodating people and we are glad you have had a dvine experience in our establishment

8/10 Good

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with lovely staff. Quiet street close to attractions
Stayed 2 nights in Apr 2023
Response from The Manager on 9 Apr 2023
Dear Pete, We would like to thank you for your recent stay at the Majestic Hotel and for taking the time to share your opinion with us. We are delighted to read that you enjoyed the friendliness of the staff and the comfort of your room. Looking forward to welcoming you during your next stay in Nîmes,

10/10 Excellent

Giuseppe

Stayed 1 night in Apr 2023
Response from The Manager on 9 Apr 2023
Dear Giuseppe, Thank you very much for your review! We are delighted that you had a good stay with us !See you soon

8/10 Good

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, newly renovated, very pleasant staff
Stayed 1 night in Oct 2022
Response from Emma on 9 Oct 2022
Bonjour Frances,Thank you for taking the time to leave us a review. We are happy to read that you had a great stay with us. We hope to be able to welcome you a next time in our establishment. Best Regards,Front Desk

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to train station.
Stayed 3 nights in Sep 2022
Response from Emma on 5 Oct 2022
Hello Wendy, thank you for your message. We are happy to read that you had a great stay in our establishment. We hope to welcome you soon ! The Front Desk

10/10 Excellent

Claire

Stayed 2 nights in Aug 2022
Response from La Direction on 19 Oct 2022
Bonjour Claire, toute l'équipe vous remercie chaleureusement d'avoir pris le temps de nous évaluer et de nous avoir attibué la note de 10 !

10/10 Excellent

Patrick

Stayed 1 night in Jun 2022

8/10 Good

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute little hotel not far from the ruins—5 minute walk. The rooms are tiny, but extremely clean and the guest guide is very helpful—is in both French and English. Emma at the front desk was very helpful and friendly. The front desk closes at 10 pm—so if you need a late check in let them know so there is someone expecting you to let you in as the front door automatically locks. Also—no elevator. There’s a darling spiral staircase—but hauling a 50 lb bag up it is not fun! Also, the breakfast buffet was nice, but was mostly breads and pastries—no hot items and only some yogurt and cold meats and cheeses for protein. Overall though it was lovely and a great bargain—if we ever return to Nimes I would stay there again!
Stayed 1 night in Oct 2021

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and friendly. The rooms were clean and bathrooms small but well-appointed. The breakfast was excellent and it was a pleasure to eat it in the charming courtyard. The hotel was centrally located and as it was in a low-traffic area it was also quiet.
Stayed 2 nights in Sep 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located next to the train station, friendly and helpful staff, excellent breakfast, clean and comfortable room!
Stayed 3 nights in Nov 2019

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Majestic Hotel
The hotel was lovely and in a very good location for the city just a few minutes walk from the Arena. Staff were extremely helpful and spoke great English. The hotel definitely deserves more than 2* and seems to have been recently renovated. The only advice I would offer the hotel would be to connect the TV to the internet so guests can access YouTube and Netflix as TV channels did not cater for English speaking guests. I would definitely recommend this hotel to people looking to stay in Nîmes.
Stayed 1 night in Oct 2019

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the train station
For me, the best thing about the hotel was its location , less than a 5 minute walk from the train station. The room was clean, quiet and comfortable. Be aware the glass enclosed shower is visible in the room and you will be exposed.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. Beautiful hotel. Really comfortable rooms and beds. Absolutely fantastic staff who are incredibly helpful and friendly.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a short walking distance from the train station and from downtown, making it very convenient. The rooms were larger than expected and have been recently renovated. The staff was very friendly and they offered a nice, reasonably priced breakfast in the morning.
Stayed 3 nights in Jul 2019

8/10 Good

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable up-dated hotel
2-star at the moment, but going through the process to be granted 3 stars, and worthy of it.
Stayed 1 night in Jul 2019

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
Accueil sympatique
Stayed 1 night in Feb 2024

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
Accueil très sympa.
Stayed 1 night in Feb 2024

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon accueil.
Stayed 1 night in Feb 2024

10/10 Excellent

Benoit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Excellent accueil, chambre confortable et silencieuse.
Stayed 2 nights in Dec 2023
Response from Béatrice on 9 Jan 2024
Nous sommes enchantés que le professionnalisme et l'amabilité du personnel de l'hôtel vous aient séduits. C'est ce que nous souhaitons pour tous nos clients

10/10 Excellent

Hugo

Stayed 1 night in Nov 2023
Response from Béatrice on 9 Jan 2024
Nous sommes enchantés que votre séjour se soit extrêmement bien déroulé au sein de notre hôtel. cela nous fait vraiment plaisir.

10/10 Excellent

Florent

Stayed 1 night in Nov 2023
Response from Béatrice on 9 Jan 2024
Merci beaucoup pour ce retour élogieux pour votre dernier séjour au sein de notre bâtisse bourgeoise toute rénovée. Cela nous réconforte pour cette nouvelle année à venir

10/10 Excellent

Régis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Béatrice on 9 Jan 2024
Nous sommes enchantés que vous ayez passé un magnifique moment au sein de notre hôtel. C'est très gratifiant et encourageant pour nous. Merci

8/10 Good

Laura

Liked: Cleanliness, staff & service
.
Stayed 1 night in Nov 2023

10/10 Excellent

Marie-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien situé. Je compte y retourner lors de ma prochaine visite.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from beatrice on 9 Sept 2023
Merci pour ce retour très positif sur notre hôtel C'est toujours un plaisir de savoir que tout s'est bien déroulé durant votre séjour

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nîmes une nuit
Excellent accueil à notre arrivée, nous avons eu toutes les informations souhaitées pour notre court séjour à Nîmes. La chambre était parfaite avec une petite terrasse. La salle un peu petite mais fonctionnelle. Très bon rapport qualité prix, je recommande cet établissement.
Stayed 1 night in Aug 2023
Response from Béatrice on 31 Aug 2023
Nous sommes toujours ravis de lire que nos clients ont passé un bon séjour au sein de notre hôtel. Nous vous remercions pour ce retour plus que positif. Nous œuvrons tous les jours pour accueillir comme il se doit tous nos clients.

10/10 Excellent

piergiulio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soluzione comoda proprio a due passi dall'arena. Parcheggio in strada trovato immediatamente a pochi metri dall'hotel. Colazione ottima Personale molto gentile
Stayed 1 night in Aug 2023
Response from beatrice on 9 Sept 2023
We are delighted that you enjoyed all the services of the hotel and that you enjoyed the breakfast buffet. It delights us to have a more than positive feedback

8/10 Good

Andreas

Liked: Cleanliness, staff & service
Hotel and Furniture not in best condition, the room smells not to good. Maybe, because it is normally in use for guest with dogs. Location is very central, all points of interrest in walking distance. No Elevator for the higher floors avaiable.
Stayed 1 night in Aug 2023
Response from beatrice on 31 Aug 2023
Delighted that your stay went well. The furniture remains in the theme of our building which is 100 years old. The furniture is not old yet but apparently it is not to your taste. Sorry that you may have felt discomfort about this furniture that you did not like