Chalets in Niagara Regional Municipality

"The view of the falls from my room was AMAZING! The walk to railcar was short and the up-close falls experience was great. Breakfast staff were very nice, friendly and inviting. If you need a correction or help from the manager- do not expect help. "Rick" was very disrespectful and fabricated being attacked. I had to call corporate to report him. I am still waiting for a call from the GM."

"Just okay. It feels a bit used. Parking fills up but they have an overflow lot very nearby. Pool was way overcrowded. Nice staff. Close to lots of food options."

"The breakfast was good, but if is not included, is very expensive, 75$ for 2 little kids "

"Even the hotel says The New Oakes, the washroom needs an overhaul. Vents are not clean. Ceiling had stains. Floor was sticky. Yes, view from the room was excellent but for the amount of money they charge, one expects a top notch room condition. Parking was too expensive, $50 overnight and it is not even 24 hours of duration. "

"over all a good experience . very convenient location . parking was extra 20$ for day parking is too much."

"A very enjoyable stay."

"I have been to Americana a few times before however this time was a little disappointing considering how much we paid for the night. We were there for a dance competition, stayed one night. The washroom on the main floor stunk so bad like diarrhea. As other reviewers have said there are no toiletries at all. The pool was cold so I couldn't use it at all. I previously enjoyed the pool because it is not level but I couldn't with frigid water temperatures so just used the hot tub. Not worth the $357 CAD i paid for the night and i would say more enjoyable for families with small kids. Would be nice if it also had fitness centre."

"We stayed at Doubletree Fallsview for our wedding anniversary, it is the first time we were visiting Canada. We were given a room on the 19th floor with beautiful views of the falls. Our room was nice and spacious and so was the bathroom, there was daily room service. We had a wonderful time at the hotel and would definitely recommend it to anyone who is staying at Niagara region. There is a pool, jacuzzi and sauna, as well as spa facilities which can be booked. Everything is so nice here and if I had to mention one thing it would be for the pool to be a bit warmer. The location is central to all the shops and attractions. Overall, we had a great time, thank you Doubletree fallsview for a lovely time and making our anniversary so special for us."

"Great location and staff and we were given a room upgrade which was really appreciated. The room however, was very warm as the AC was still on heat mode for the season."