Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Primary image
Indoor pool
Indoor spa tub
Premium bedding, desk, soundproofing, iron/ironing board
Premium bedding, desk, soundproofing, iron/ironing board

Overview of Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
327 Ontario St, St. Catharines, ON, L2R5L3

Explore the area

  • Popular LocationFallsview Casino17 min drive
  • Popular LocationHorseshoe Falls22 min drive
  • Popular LocationNiagara Falls State Park24 min drive
  • AirportNiagara Falls, NY (IAG-Niagara Falls Intl.)30 min drive

Choose dates to view prices

About this area

St. Catharines

Located in York - Haig neighbourhood, Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel is connected to the convention centre. Ravine Vineyard Estate Winery and Peller Estates Winery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Outlet Collection at Niagara and Lundy's Lane. Travelling with kids? Consider Fallsview Indoor Waterpark and Maid of the Mist. Enjoy the area's slopes with ski equipment hire shops, and don't miss out on the snowmobiling, sledging and snow tubing.

What's nearby

  • Outlet Collection at Niagara - 11 min drive
  • Fallsview Casino - 17 min drive
  • Horseshoe Falls - 22 min drive
  • Niagara Falls State Park - 24 min drive
  • Brock University - 29 min drive

Getting around

  • St. Catharines Station - 8 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 70 min drive

Restaurants

  • Johnny Pastrami's Breakfast & Lunch - 3 min walk
  • Jack Astor's - 8 min walk
  • The Feathery Pub - 3 min drive
  • Tim Hortons - 3 min drive
  • Big Marco's Restaurant & Pizzeria - 3 min drive

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3-star family-friendly hotel connected to the convention centre in York - Haig
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 181 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like fridges and microwaves.
Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel offers 181 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This St. Catharines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: CAD 5-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Bowling alley
  • Fitness centre
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Arcade/games room
  • Bowling alley
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (20000 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 35.00 per accommodation, per night
Welcoming dogs and cats only
2 per room
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: CAD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 5 and CAD 15 per person (approximately)
  • Pet fee: CAD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 328 out of 867 reviews
5 - Excellent 38%
Rating 4 - Good. 334 out of 867 reviews
4 - Good 39%
Rating 3 - Okay. 124 out of 867 reviews
3 - Okay 14%
Rating 2 - Poor. 47 out of 867 reviews
2 - Poor 5%
Rating 1 - Terrible. 34 out of 867 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Apr 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were all very lovely especially under the busy circumstances of a dance competition. The room itself was where I wasn’t thrilled but I did have a great deal. My bed was broken but maintenance came to fix it right away. The heater clicked several times before it came on and it did that all nights so it was very disruptive to sleep. The pool was small and not too deep; perfect for school aged children. The restaurant on site was great! Friendly staff, delicious food and fast service. The cafe needed more people and extra coffee machines to handle the busy traffic. Overall pretty good for the price but not outstanding.
Stayed 1 night in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was adequate
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the accessable suite and just loved it. I would definitely stay there again. Would be nice if they included a continental breakfast. Beautiful and well kept hotel.
Stayed 2 nights in Mar 2022

1/5 Terrible

Stayed 1 night in Feb 2022