Find luxury hotels in Niagara Falls - Western New York, NY

"Windows in room did not close completely; air conditioner cover broken; was not told about utility fee or cleaning fee per stay and $100 deposit. Sign at desk shows it but it is not on Hotels.com website. Also front desk person was supposed to be on duty until 10pm but was gone prior to that time. "

"Good breakfast. Good coffee. Rooms are a good size and comfy. No onsight parking. "

"Parking was good. Breakfast sucked."

"Good"

"Air conditioner wasn't effective, didn't feel safe"

"Staff at check-in was very nice and accommodating. Room and view was excellent. I only ate at the Three Sisters restaurant but everything was great. Ate breakfast there daily. "

"N/a"

"Could invest in updating the rooms to a more modern style."

"Have stayed here many times over years. Continually improving this hotel is very good to see. Staff is always very helpful and pleasant. Breakfast choices have improved. Nice to see this continued positive changes."