Ratings based on 1,076 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from California

Ok for the price

Posted 06-Dec-2017
Pros: Very nice bar and breakfast was offered.
Cons: The room didn't have enough plugs and the blow dryer was so old! I mean I am sure they can upgrade at least the blow dryer!
Location: The view was very beautiful. Walking distance to a lot of restaurants and shopping.
I think overall it was a good experience. The staff was very nice and the location was incredible.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cleveland

Nice hotel close to quayside

Posted 01-Dec-2017
Nice hotel. Car park attached although at £9 a touch expensive. Approx 10 mins walk into town. Near a decent Wetherspoons as the bar prices are quite high in the hotel
4 out of 5
Recommended
for Everyone
by A verified traveller from Herts

Posted 23-Nov-2017
Good stay, had everything I needed. Staff very good.
Comment from Hotel Management
30-Nov-2017 by Copthorne Hotel Newcastle, Hotel Management
Thank you for staying with us, we appreciate your feedback. Kind regards, Copthorne Hotel Newcastle
5 out of 5
Recommended
for Everyone
by A verified traveller from NE165UY

Very friendly staff

Posted 18-Nov-2017
Pros: Close to bars and restaurants
Cons: Nothing
Location: Good choice of bars and restaurants
Receptionist who checked us in was very friendly and a credit to the hotel Thank you very much
Comment from Hotel Management
30-Nov-2017 by Copthorne Hotel Newcastle, Hotel Management
Thank you for staying with us, we appreciate your feedback. Kind regards, Copthorne Hotel Newcastle
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Night on the Tyne

Posted 18-Nov-2017
Needed a room as we were handing keys back on our rented house of 9 years after a move to the other end of the country. Have passed this hotel dozens of times and been in Lloyds bar next door even more. Came up with a cheap night on a website will definately think about this place when ever we return had room 217 amazing floor to ceiling window with views across the Tyne. Room very clean although we did not use other facilities what we saw Bar/Restaurant looked amazingz
Comment from Hotel Management
30-Nov-2017 by Copthorne Hotel Newcastle, Hotel Management
Thank you for staying with us, we appreciate your feedback. Kind regards, Copthorne Hotel Newcastle
4 out of 5
Recommended
for Everyone
by A verified traveller from Durham

Good location

Posted 02-Nov-2017
Good location for Newcastle centre. Room had nice view of the river. Didn’t eat at the hotel . Fairly priced but had to pay £9 for overnight car park.
Comment from Hotel Management
30-Nov-2017 by Copthorne Hotel Newcastle, Hotel Management
Thank you for staying with us, we appreciate your feedback. Kind regards, Copthorne Hotel Newcastle
4 out of 5
Recommended
for Families
by A verified traveller from Nort Yorkshire

Good river view

Posted 31-Oct-2017
Pros: Location
Cons: As mentioned above the bathrooms.
Location: We visited Beamish museum, great day out and the hotel is ideal for a short walk to the city centre.
There was mould on the bathroom grouting, could do with a refurbish. The bar drinks are at an extortionate price. Otherwise an ideal place to stay when visiting Newcastle.
Comment from Hotel Management
30-Nov-2017 by Copthorne Hotel Newcastle, Hotel Management
Thank you for staying with us, we appreciate your feedback. Kind regards, Copthorne Hotel Newcastle
4 out of 5
by A verified traveller from Northumberland

lovely hotel but don't eat here

Posted 30-Oct-2017
Pros: The rooms great, nice handy location for Newcastle, just outside the really busy areas so quiet at night.
Cons: FOOD
Location: Newcasle city has everything, we stayed here after the theatre. great restaurants, bars and clubs.
the hotel is very nice, views of the river are great, rooms very spacious and comfortable. But one of the worst eating experiences I have ever encountered. if you are going room only, its a good hotel. but do not eat here. The breakfast was not good at all, sausages full of gristle, eggs overcooked, black pudding you could resole a shoe with, bacon tough and fatty. In fact the only good thing about the breakfast was the cereals, which I feel sure had they prepared would also have been inedible. I stay in hotels with my wife very often and part of that experience is having a nice filling breakfast to keep us going all day, but on this occasion we were both deeply disappointed. we had also ordered room service the night before having breakfast and half our order was wrong. but what we got was nice (not great) obviously a different chef.
Comment from Hotel Management
30-Oct-2017 by Copthorne Hotel Newcastle, Hotel Management
Thank you for staying with us, we appreciate your feedback. Your constructive comments will be reviewed with our management team. Kind regards, Copthorne Hotel Newcastle
4 out of 5
Recommended
for Everyone
by A verified traveller from washington uk

Good location for Newcastle stay..

Posted 30-Oct-2017
Overall the hotel was ok....but our club room was a bit dated ....needed a little tlc One of the bar staff needed training before being let loose on the paying public..... If your planning on having breakfast have it in the restaurant as it may be hot...I decided to have room service as it was my partners birthday weekend and the breakfast was warm.....
Comment from Hotel Management
30-Oct-2017 by Copthorne Hotel Newcastle, Hotel Management
Thank you for staying with us, we appreciate your feedback. Your constructive comments will be reviewed with our management team. Kind regards, Copthorne Hotel Newcastle
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Good location and great view from the room

Posted 22-Oct-2017
Pros: Location
Cons: Towels were very scratchy
Location: Railway station close by, All the shops Uni, bridges and museums are walkable
We had a great view from the room, bed was comfy, clean and tidy room. Could have done with a few more tea bags, the towels were scratchy and the bath filled up when we were having a shower. Bioling hot water from the shower - difficult to regulate.
Comment from Hotel Management
30-Oct-2017 by Copthorne Hotel Newcastle, Hotel Management
Thank you for staying with us, we appreciate your feedback. Kind regards, Copthorne Hotel Newcastle