Ratings based on 523 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

excellent location on the river, nice big rooms

Posted 21-Aug-2015
very helpful reception staff looking a little tired in places
5 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Posted 08-Aug-2015
Pros: Really good location with brilliant staff -very relaxing
Location: Right on Quayside close to bars and restuarants
We had 11 nights here and loved the breakfasts.All staff were very helpful. Great value. This is now a favourite hotel
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel with beautiful view.

Posted 03-Aug-2015
Once again we loved our stay at the copthorne. The staff were very friendly and helpful. The room was lovely. We very much appreciated the room upgrade, card and fruit basket for my husbands birthday. We hope to return as often as we can.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location. Nice view of the Tyne

Posted 02-Aug-2015
Pros: Location
Stayed in a club room with great views of the Tyne. All staff were pleasant and helpful. The room was good value for money and the breakfast was standard buffet fare. 10 minutes walk to to the town centre and busier bits of the Quayside. We where there for the weekend for a wedding, and it worked perfectly for us. Would definitely stay there again
5 out of 5
Recommended
for Everyone
by A verified traveller

lovely room overlooking the river

Posted 27-Jul-2015
staff very helpful & friendly - room was top notch!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Herefordshire

Value for money

Posted 12-Jul-2015
Pros: Price, friendly staff, location
Cons: Couldn't get wifi in the rooms. Not even sure if they had any as was never end offered and I didn't get a chance to try in the lobby
Location: It's right on the side of the Tyne so nice to walk along and end up in the Piano and Pitcher for a drink by Millenum Bridge opposite the Baltic Art
Check in was quick easy and very friendly by a girl called Abby. The room was massive and all rooms overlook the river. The rooms were spotlessly clean with plenty of towels. VERY good value for the money. My sister in law paid twice as much to stay somewhere else. Good location to walk to the shops, bars etc. we even walked from Gateshead stadium to get there 25 mins. Also we walked to the train station when we left-20 mins
4 out of 5
Recommended
for Everyone
by A verified traveller from Dudley

Right on the river

Posted 12-Jul-2015
Location: On the outskirts of the Quay area, so nice and quiet but in easy walking distance to the busy end
Huge room with a great river view. The most comfortable bed I have every had in a hotel. Yes the decor and furniture is tired. A little noise from the trains but it did not stop us sleeping. Very friendly helpful staff. Nothing was too much trouble for them. Would definitely use again.
1 out of 5
by A verified traveller from berkshire

Really tired hotel. Desperately needs updating

Posted 12-Jul-2015
Really tired hotel. Desperately needs updating. Ensuite particulalrly poor (cracked sink) and furniture incredibly cheap. Very disappointing
4 out of 5
Recommended
for Business Travellers
by A verified traveller from london

Central hotel

Posted 30-Jun-2015
Pros: Smart, clean and handy
Cons: For a modern hotel WI-Fi was very poor and barely useable which is not acceptable these days.
Location: Pretty close to everything in Newcastle
Nice hotel near the river front and only 5 mins walk from main station.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jun-2015
Cons: Room ventilation needs improved. (No opening windows. Floor to ceiling glass gives good views & light! - but no air!)
2 night stay, 2nd floor room with river view.