Ratings based on 694 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Dundee

Great location and room

Posted 04-Apr-2016
We really enjoyed being so close to the city centre and having a great room with a river view.
5 out of 5
by A verified traveller

Posted 16-Mar-2016
Had beautiful experience and had a great birthday getaway sunny weekend on the Tyne.
5 out of 5
by A verified traveller

Great location, short walk into town

Posted 15-Mar-2016
Staff a credit to hotel. Nothing to much trouble. Great breakfast. Comfy beds. I was on the 5th floor so great views. Short walk into town where there was plenty to do. Downside it cost me £9 a night to park my car even though it was the hotels car park!!!!! Really can't understand why they charge there guess to park there cars in there car park.
3 out of 5
by A verified traveller from Durham

City centre hotel Newcastle

Posted 13-Mar-2016
Good location. Plenty of on site parking which is always a bonus in city centre locations. Some rooms attract free overnight parking tariff which is another plus. Room we stayed in was large and airy with good extras, dressing gowns etc. However although bathroom was clean and functional it could do with an update which would lift the whole room to another level. Hotel staff polite and friendly and nothing was too much trouble. Great breakfast to end the stay off in style. Nothing really negative to say but a general upgrade revamp throughout would make this into at top rate Hotel..
4 out of 5
by A verified traveller from London

Great location on Newcastle quayside

Posted 11-Mar-2016
Great location with view over river Tyne. Rooms a little old fashioned but very comfortable and clean. Great that checkout wasn't until 12! Reception very friendly and helpful. Would recommend 😃
4 out of 5
by A verified traveller

Riverfront position

Posted 07-Mar-2016
Pros: Its position, a short walk along the quayside from market,and bridges to Sage/Baltic - and uphill into the city centre.
Cons: Information within the room; about heating, wifi etc.
The room on fifth floor had good view, though it was rather cold upon arrival. We had to phone for instructions on how to get heat. The dinner at promotional rate was enjoyable and well served. The breakfast had a good choice. The bar area was surprisingly quiet at 10p.m. and also not warm, so we took our drinks up to the room, which by then had warmed up .
5 out of 5
by A verified traveller from washington dc

Spacious, clean and convenient.

Posted 26-Feb-2016
Pros: Took ill while at this hotel and had to be hospitalized (nothing to do with the hotel) hotel employee had my clothes sent to the hospital. A big help.
Cons: I would like to see stools/seats at the bar.
Location: On the quayside, lovely walks, friendly pub next door, loads of good restaurants five minutes walk away.
Wonderful staff. spacious comfortable lobby and bar area.
5 out of 5
by A verified traveller

Perfect for a city break

Posted 31-Jan-2016
Pros: Everything
Cons: Nothing
Location: Fabulous
I booked this hotel because I wanted a city leisure break and retail therapy . I wasn't disappointed . The location was splendid and I felt comfortable in the surroundings. The staff were helpful and efficient , the room was perfect and the food was excellent what more can you ask for. I will certainly do it again soon
5 out of 5
by David from Harrogate North Yorkshire

Superb stay

Posted 28-Jan-2016 on Hotels
Surprise night away for my wifes birthday, hotel staff gave us a very warm welcome, and the service excellent.
5 out of 5
by tony

This traveller left a rating score only Posted 28-Jan-2016 on Hotels