Ratings based on 891 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

relaxing break

Posted 19-Feb-2017
Pros: rooms, staff and breakfasts all excellent
Location: visited Baltic for a meal and plenty of pubs to choose from
excellent stay in club double room with breakfasts included and a drink for each guest. Views were nice, hotel staff great, breakfast excellent and overall stay in hotel excellent and will be returning soon hopefully.
4out of 5
Recommended
for Couples
by A verified traveller from Durham

Excellent value for a short break

Posted 11-Feb-2017
Pros: All staff were excellent from checkin to breakfast the next day. We had a lovely room on the 5th floor with amazing views over the river Tyne.
Cons: From our experience nothing, I recommend people to book this hotel.
Well located on Newcastle quayside within walking distance of good bars and restaurants.
5out of 5
Recommended
for Everyone
by A verified traveller from London

Great location / friendly staff

Posted 09-Feb-2017
Pros: Location
Cons: Lifts to and from the car park could do with an upgrade. Decoration was tired.. First impressions.
Location: I went for the football, short walk to St James Park, also excellent city centre shops.
Located right on The Quay near restaurants and bars. Easy walking distance to the city centre. Only stayed two nights but no issues at all. Everyone was friendly and willing to help. Would definitely use again.
4out of 5
Recommended
for Everyone
by A verified traveller from Cardiff

Good location on quayside 300 yds to Wetherspoon

Posted 06-Feb-2017
Pros: Location, breakfast, room and bar.
Cons: Shower.
Location: On waterfront. £5 in taxi to centre.
Nice hotel, good bar and reasonable. Shower not good as went hot and cold. No toilet paper left in bathroom. Apart from that all very good. Excellent breakfast.
4out of 5
Recommended
for Everyone
by A verified traveller from L

Decent hotel with nice breakfast dining

Posted 04-Feb-2017
The hotel was well located for out purposes benefiting from a good view of the Tyne over breakfast. (Imagine would be really good in the summer where it looks like you can eat outside). Plenty of on-site parking in the attached multi story at a hotel reduced rate and easy to get to grim major routes. Our twin room was very clean quite large and comfortable. The bathroom has infinite hot water (daughter tested this😁) and some good soaps/shampoos etc. Friendly staff at check in and breakfast made pout brief stay very pleasant.
5out of 5
Recommended
for Everyone
by A verified traveller from N.Ireland

Good size room

Posted 17-Jan-2017
Pros: location. Staff very helpful especially Ben who was serving at breakfast
Room & breakfast great but evening meal disappointing
5out of 5
Recommended
for Everyone
by A verified traveller from North East England

Comfortable hotel on quayside in Newcastle on Tyne

Posted 14-Jan-2017
From the time we checked in until the time we left we enjoyed our stay. All the staff were friendly & offered great customer service. A very comfortable room with river views.
5out of 5
Recommended
for Couples
by A verified traveller from Birmingham

Top quality hotel by river

Posted 13-Jan-2017
Pros: Location.
Location: Close to Tyne bridges, Baltic Mill and Quayside. Good choice of eating places to suit range of tastes.
Good, comfortable hotel. Pleasant spacious room overlooking river. Reception and restaurant staff most helpful and pleasant. Good full breakfast buffet (Did not use restaurant for dinner).
4out of 5
Recommended
for Everyone
by A verified traveller from Durham

Ideal hotel for Newcastle quayside

Posted 10-Jan-2017
We stayed here a number of years ago and have to say there has been a marked improvement in the accommodation, and food. Wouldn't hesitate to go again
4out of 5
Recommended
for Everyone
by A verified traveller from W

Good view of the Tyne river

Posted 08-Jan-2017
Excellent value for money. Staff attention was excellent. Highly recommended.