Hotel Express Newcastle Gateshead

Photo gallery for Hotel Express Newcastle Gateshead

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Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Overview of Hotel Express Newcastle Gateshead

Hotel Express Newcastle Gateshead

2.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Cuthbert St, Gateshead, England, NE8 1AF

Explore the area

  • Popular LocationUtilita Arena Newcastle2 min drive
  • Popular LocationNewcastle-upon-Tyne Central Library3 min drive
  • Popular LocationTyne Bridge3 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)16 min drive

Choose dates to view prices

About this area

Gateshead

Located in Gateshead, Hotel Express Newcastle Gateshead is in the city centre and near a metro station. Sage Gateshead and Utilita Arena Newcastle are cultural highlights, and some of the area's notable landmarks include St. James' Park and Beamish Open Air Museum. Looking to enjoy an event or a game while in town? See what's happening at Stadium of Light or Gateshead International Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Utilita Arena Newcastle - 2 min drive
  • Sage Gateshead - 2 min drive
  • Newcastle-upon-Tyne Central Library - 3 min drive
  • Tyne Bridge - 3 min drive
  • Castle Keep - 4 min drive

Getting around

  • Dunston Station - 3 min drive
  • Central Station - 3 min drive
  • Newcastle (NCL-Newcastle Intl.) - 16 min drive

About this property

Hotel Express Newcastle Gateshead

Hotel with free parking, near Sage Gateshead
Along with a microwave in a common area, this hotel has a fridge in a common area and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance.
Hotel Express Newcastle Gateshead offers 19 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages spoken

Arabic, Czech, English, Hindi, Polish, Slovak, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • English breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:30 AM–9:30 AM on weekends: GBP 7 per person
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No lifts
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs

More

  • Designated smoking areas
  • Shared microwave
  • Shared fridge

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Soundproofing
  • Window screens

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Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 17

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 25.0 per day

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 7 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Property registration number 09475683

Property is also known as

Hotel Express Ltd. Gateshead
Express Ltd. Gateshead
Express Ltd.
Hotel Express Newcastle
Express Newcastle Gateshead
Hotel Hotel Express Newcastle Gateshead Gateshead
Gateshead Hotel Express Newcastle Gateshead Hotel
Hotel Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Gateshead
Express Newcastle
Hotel Express Ltd.
Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Hotel
Hotel Express Newcastle Gateshead Gateshead
Hotel Express Newcastle Gateshead Hotel Gateshead

Overall score and ratings

3.1
Rating 5 - Excellent. 33 out of 144 reviews
5 - Excellent 23%
Rating 4 - Good. 37 out of 144 reviews
4 - Good 26%
Rating 3 - Okay. 16 out of 144 reviews
3 - Okay 11%
Rating 2 - Poor. 23 out of 144 reviews
2 - Poor 16%
Rating 1 - Terrible. 35 out of 144 reviews
1 - Terrible 24%

3.3/5

Cleanliness

3.7/5

Staff & service

3.0/5

Amenities

3.0/5

Property conditions & facilities

3.0/5

Eco-friendliness

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were very lumpy and not firm enough. The floor boards creeked. The reception guy was extremely polite . Wifi was not working in the room so i swopped with my friend.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Parking wasn’t a problem and the staff are friendly. However the hotel and rooms not a lot of TLC. The rooms aren’t clean, the walls are thin and you can hear everything. En suites are wet rooms but don’t drain currently (well the room we used didn’t).
Stayed 1 night in May 2022

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was asked to pay £100 in cash at the reception as a deposit even though the rate had been paid in full via Expedia. Then a further amount for one of the four rooms already booked and paid for. They wanted money in cash but ended up paying by card. This was promoted to be paid back but then told it would take 5 days!
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Stayed 1 night in Feb 2022

2/5 Poor

Travelled with group
Disliked: Property conditions & facilities, room comfort
Not a nice place at all. Disorganised and I was given a room that already had someone in...
Stayed 1 night in Feb 2022