Title: Hotel Express Newcastle Gateshead Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=33341994&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Express Newcastle Gateshead A peaceful garden retreat in Newcastle's business district where travelers can enjoy attentive service while staying connected with modern amenities ## Photo gallery for Hotel Express Newcastle Gateshead ![Individually decorated, individually furnished, laptop workspace - Hotel Express Newcastle Gateshead (Gateshead)](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/7790f1dd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hotel Express Newcastle Gateshead (Gateshead)](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/9db8c251.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Express Newcastle Gateshead (Gateshead)](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/83d80a29.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Express Newcastle Gateshead (Gateshead)](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/b1443016.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, free toiletries, hair dryer, bathrobes - Hotel Express Newcastle Gateshead (Gateshead)](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/db402f66.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Express Newcastle Gateshead is in the business district, offering a quiet garden space contrasting the city energy. Guests appreciate the helpful staff, in-room WiFi, and the convenience of concierge services and a 24-hour front desk. ## Reviews 6.0 ## Popular amenities - Free Wi-Fi - Breakfast available - Parking available - Room service - Housekeeping - 24/7 front desk £40 includes taxes & fees 3 Feb - 4 Feb ## Room options ### Check availability for these dates Tonight [Feb 2 - Feb 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=33341994&PinnedHotelID=33341994&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=33341994&PinnedHotelID=33341994&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 3 - Feb 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=33341994&PinnedHotelID=33341994&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=33341994&PinnedHotelID=33341994&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=33341994&PinnedHotelID=33341994&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=33341994&PinnedHotelID=33341994&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=33341994&PinnedHotelID=33341994&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=33341994&PinnedHotelID=33341994&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Double Room, Ensuite ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/e8120fea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ensuite ### Highlights Soundproofed Individually furnished Individually decorated Heating Flat-screen TV Blackout curtains Separate bedroom Premium bedding - 388 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Twin Room, Ensuite ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/7db0b1c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Ensuite ### Highlights Soundproofed Individually furnished Individually decorated Heating Free cots/infant beds Flat-screen TV Blackout curtains 2 bedrooms - 388 sq ft - 2 bedrooms - Sleeps 2 - 2 Single Beds ### View all photos for Family Room, Ensuite ![Family Room, Ensuite | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/cbdbeb4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Ensuite ### Highlights Soundproofed Individually furnished Individually decorated Heating Free cots/infant beds Flat-screen TV Blackout curtains 3 bedrooms - 183 sq ft - 3 bedrooms - Sleeps 3 - 1 Single Bed and 1 Double Bed ### View all photos for Triple Room, Ensuite ( Room) ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/fcd0b348.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Ensuite ( Room) ### Highlights Soundproofed Individually furnished Individually decorated Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding 3 bedrooms - 388 sq ft - 3 bedrooms - Sleeps 3 - 3 Single Beds ### View all photos for Triple Room, Shared Bathroom ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/fcd0b348.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Shared Bathroom ### Highlights Soundproofed Individually furnished Individually decorated Heating Free cots/infant beds Flat-screen TV Blackout curtains 3 bedrooms - 398 sq ft - 3 bedrooms - Sleeps 3 - 3 Single Beds ### View all photos for Double Room, Shared Bathroom ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/e8120fea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Shared Bathroom ### Highlights Soundproofed Individually furnished Individually decorated Heating Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom - 388 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Single Room, Shared Bathroom ![Single Room, Shared Bathroom | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/f9043cee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Shared Bathroom ### Highlights Soundproofed Individually furnished Individually decorated Heating Flat-screen TV Blackout curtains Separate bedroom Hairdryer - 300 sq ft - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Family Room, Shared Bathroom (Triple 1 Double/1 Single) ![Family Room, Shared Bathroom (Triple 1 Double/1 Single) | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/14632d35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Shared Bathroom (Triple 1 Double/1 Single) ### Highlights Soundproofed Individually furnished Individually decorated Heating Flat-screen TV Blackout curtains Separate bedroom Hairdryer - 391 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Twin Room, Shared Bathroom ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/7db0b1c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Shared Bathroom ### Highlights Soundproofed Individually furnished Individually decorated Heating Flat-screen TV Blackout curtains Hairdryer Bathrobes - 388 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Executive Suite, Ensuite (Sleeps 6) ![Executive Suite, Ensuite (Sleeps 6) | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/a8b663a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, Ensuite (Sleeps 6) ### Highlights Soundproofed Individually furnished Individually decorated Heating Flat-screen TV Blackout curtains Premium bedding Hairdryer - City view - 498 sq ft - Sleeps 6 - 6 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Upon-Tyne-Hotels-Hotel-Express-Newcastle-Gateshead.h33341994.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Upon-Tyne-Hotels-Hotel-Express-Newcastle-Gateshead.h33341994.Hotel-Information) ## About the area Located in Gateshead, Hotel Express Newcastle Gateshead is in the city centre and near a metro station. St. James' Park and Gateshead Millennium Bridge are local landmarks, and travellers looking to shop may want to visit Chinatown and Eldon Square Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Gateshead International Stadium or Utilita Arena Newcastle. [Visit our Gateshead travel guide](https://www.expedia.co.uk/Gateshead.dx4642) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.95605%2C-1.61438&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=69rpnmKCpOMlNUSRRGQWNg_VvCk=) Cuthbert St, Gateshead, England, NE8 1AF ### What's nearby - ![Sage Gateshead which includes interior views and theatre scenes](https://images.trvl-media.com/place/6079491/72c150a4-278b-4b94-bc8f-3aa2cd3630f8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) The Glasshouse 18 min walk \- 1.0 mile - ![Castle Keep featuring heritage architecture and a city](https://images.trvl-media.com/place/6079449/5bbc90b6-c62b-4208-bfda-e3a32818b5e0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Castle Keep 3 min drive \- 1.3 miles - ![St. James\' Park showing modern architecture and a city](https://images.trvl-media.com/place/6079501/36056334-aa49-409f-8a12-c29b751a0c8c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. James' Park 4 min drive \- 1.7 miles - ![Quayside which includes a river or creek, modern architecture and a bridge](https://images.trvl-media.com/place/6126178/1b94f20a-ef8f-4445-93fd-d2eea136bcf1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quayside 4 min drive \- 1.4 miles - Utilita Arena Newcastle 14 min walk \- 0.8 miles ### Getting around - Dunston Station 3 min drive - St James Station 3 min drive - Newcastle (NCL-Newcastle Intl.) 20 min drive ### Restaurants - The Tilley Stone 14 min walk - Good Brews 14 min walk - The Staiths Cafe 15 min walk - Chow Chow 13 min walk - Mantra Thai Dining Restaurant 3 min drive ## About this property ### Hotel Express Newcastle Gateshead Hotel near St. James' Park Hotel Express Newcastle Gateshead provides a garden and more. Stay connected with free in-room WiFi. You'll also find perks such as: - English breakfast (surcharge), self-parking (surcharge) and express check-out - Tour/ticket information, a front desk safe and a vending machine - Luggage storage, a 24-hour front desk and concierge services - Guest reviews say great things about the helpful staff Room features All rooms are individually furnished, and include comforts such as laptop-friendly workspaces and bathrobes, as well as perks such as free WiFi and desk chairs. More amenities include: - Showers, free toiletries and hairdryers - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/23000000/22210000/22202400/22202376/c34c3bd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Metro Inns Newcastle Newcastle-upon-Tyne - Parking included - Free Wi-Fi - Housekeeping - 24/7 front desk 6.8 280 reviews £35 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=22202376&PinnedHotelID=22202376&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/19000000/18930000/18927600/18927525/82715bbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO The Royal Hotel Gateshead - Parking included - Free Wi-Fi - Restaurant - Breakfast available 7.2 Good 200 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=18927525&PinnedHotelID=18927525&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/3000000/2540000/2533800/2533742/27a2ec6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grainger Hotel Newcastle-upon-Tyne - 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Air-conditioning - Housekeeping - 24/7 front desk 7.8 Good 1,000 reviews £24 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=9106352&PinnedHotelID=9106352&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=33341994&PinnedHotelID=33341994&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=33341994,22202376,18927525,2533742,115490619) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking available only on request - Secured, covered parking on site (GBP 3 per day) - RV/bus/lorry parking (surcharge) on site - Limited on-site self parking ### Food and drink - English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 7 per person ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Shared microwave - Shared refrigerator - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shower - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service ### More - Desk chair - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for GBP 25.0 per day ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately GBP 7 per person - Covered self-parking fee: GBP 3 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: GBP 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash Parties and events are allowed on site Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards Property Registration Number 09475683 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Express Ltd. Gateshead Express Ltd. Gateshead Express Ltd. Hotel Express Newcastle Express Newcastle Gateshead Hotel Hotel Express Newcastle Gateshead Gateshead Gateshead Hotel Express Newcastle Gateshead Hotel Hotel Hotel Express Newcastle Gateshead Hotel Express Newcastle Gateshead Gateshead Express Newcastle Hotel Express Ltd. Express Newcastle Gateshead Hotel Express Newcastle Gateshead Hotel Hotel Express Newcastle Gateshead Gateshead Hotel Express Newcastle Gateshead Hotel Gateshead ## Frequently asked questions ### How much is parking at Hotel Express Newcastle Gateshead? ### How much does it cost to stay at Hotel Express Newcastle Gateshead? ### What time is check-in at Hotel Express Newcastle Gateshead? ### What time is check-out at Hotel Express Newcastle Gateshead? ### Where is Hotel Express Newcastle Gateshead located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Express Newcastle Gateshead Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.2 Cleanliness ### 8.0 Location ### 7.0 Staff & service ### 5.8 Property conditions & facilities 10 - Excellent 66 8 - Good 88 6 - Okay 56 4 - Poor 55 2 - Terrible 97 ## Reviews ### 8/10 Good #### Paul 24 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It's was comfortable no problems. ##### Paul Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Siobione J 17 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! It was a good experience and worth the money! The staff are great and the location is convenient due to local transport. ##### Siobione J Stayed 1 night in Mar 2025 ### 8/10 Good #### Mark 29 Oct 2024 Friendly staff and an excellent location ##### Mark Stayed 1 night in Oct 2024 ### 6/10 Okay #### Catherine 21 Apr 2025 Liked: Staff & service Disliked: Property conditions & facilities It was basic but worked for the short stay. The staff were excellent, very helpful ##### Catherine Stayed 2 nights in Feb 2025 ### 8/10 Good #### John 1 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Cheap Hotel great location to city centre ##### John Stayed 1 night in Nov 2024 ### 8/10 Good #### Ian 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Express Hotel, Express Service. The room and en-suite were clean. The bed was firm and comfortable and the sheets were clean. The staff are first class and happy to help. Only one personal complaint, the area outside the window is the smoking area and with it being hot, I had to keep the window open which meant the smell of tobacco and weed would fill the room and the loud conversations were annoying. I am although happy to recommend the hotel. ##### Ian Stayed 2 nights in Jul 2025 ### 8/10 Good #### alan 24 Mar 2025 Liked: Cleanliness, staff & service, room comfort #### Great for price. For £40 i couldnt fault it.polite enough clean and tidy bedding and towels were fresh. And is was quiet. ![](https://a.travel-assets.com/ugc/hotel-reviews/A9C506367252C2BCE71373FB0619268C188A8EC51742794362181.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EA049A425A143606F6CE1431BAC7D5B9D5A7F01C1742794362454.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### alan Stayed 1 night in Mar 2025 ### 8/10 Good #### Mike 27 Feb 2025 Liked: Cleanliness, staff & service Very nice friendly staff on Reception, Sahil and Mir. The hotel served its3purpose for5 hours to sleep ##### Mike Stayed 1 night in Feb 2025 ### 8/10 Good #### David 1 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good value for money, clean shared bathroom. Good location and pleasant staff ##### David Stayed 1 night in May 2024 ### 8/10 Good #### Matt 1 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A decent place to stay A well-kept hotel in a pretty good location, just over 20 mins from Newcastle city centre. ##### Matt Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Robert 17 Jan 2025 Liked: Cleanliness, staff & service, room comfort #### Good cheap clean room Clean warm room. Happy with it and at £36 a bargain. Would stay again. ##### Robert Stayed 1 night in Jan 2025 ### 4/10 Poor #### Lesley 6 Oct 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Staff were not very welcoming, almost dismissive but helpful in the end so that was good. Rooms are not as picturesque as shown or very clean but bedding was absolutely fine. Lacked towels, no bath mat for leaking shower tray but the water was hot! Plenty of toiletries etc. Could make a tea or coffee but no water, nothing in vending machine and nowhere around to buy anything so go prepared! You are in the middle of a heavy traffic area and no facilities. Beds / pillows are not comfortable unless you like it beyond firm and with the surrounding noise / from the roads etc. just forget getting any sleep. It’s fine for a pit stop but nothing more. ##### Lesley Stayed 1 night in Oct 2025 ### 8/10 Good #### Philip 5 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Newcastle stay. Very kind and helpful service. Very enjoyable and good stay thank you. ##### Philip Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Shaun 26 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great as always. Stayed bank holiday and was really really quiet. Staff are friendly and helpful. Ideal. ##### Shaun Stayed 1 night in Aug 2024 ### 4/10 Poor #### Susan 22 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The staff were all friendly and helpful and there are no complaints there! The surrounding area wasn’t the best and there was nowhere close to go for food etc. The hotel is being redecorated which is great, however the room we stayed was either still in the process or had just been finished as there were broken and stained ceiling tiles, the shower and bathroom floor were not clean and paint spills were very noticeable. The layout made it seem like everything was just shoved in and the radiator covered by a desk. We kept seeing what appeared to be blue flashing lights similar to emergency vehicles throughout the night which alongside the local area didn’t help us in feeling safe. We did discover that the blue lights were security lights. The access to the disabled parking space was blocked by a skip and work vans were taking up space making parking difficult The cost was low budget but you can still have high standards ![](https://a.travel-assets.com/ugc/hotel-reviews/705627f3-952c-43a1-8cc7-e7e6a9dcd747-1761135858584.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7a891838-b713-4134-841c-44449b3fae78-1761135909123.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/af23bf85-7117-40db-b786-67b4cd722d75-1761135916865.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/05a45122-0f12-47af-bb73-35a034bcdaf6-1761135921389.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Susan Stayed 1 night in Oct 2025 ### 6/10 Okay #### Terry 19 Mar 2025 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Hotel Express Great location to travel around local areas. Staff were so friendly and accomodating to your stay. You just had to ask and they were more than helpful. Its a converted care home with signs of wear and tear. Some rooms would challenge people. But to be fair staff relocated us on this visit. The breakfast is excellent value if booked in advance and is plentiful. For the price its offered at a reasonable rate. Well worth a visit. ##### Terry Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Keighley 16 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Certainly not the ritz but the staff couldnt do enough to make our stay comfortable. Beds were comfy, rooms warm. Water pressure a bit low in the shower but it was clean and close enough to city centre. You get what you pay for and to put our heads down at night and get showered it was a perfect room for us. ##### Keighley Stayed 3 nights in Feb 2025 ### 4/10 Poor #### Arif 8 Sept 2025 Liked: Staff & service #### Bed bugs made us not stay Came over to stay the night for GNR in the family room, as we were 5 people. \* Bathroom stank, we even bought our own air freshener. \* the bathroom didn't have a lock \* At least one of the blankets was not clean with marks \* nit pick: the bathroom did need some modernisation \* to top it of there were loads of bed bugs, which resulted us in leaving the hotel and drop my family back home in a 2 hr drive, and ended not staying We're not fussy people but the bed bugs was the key issue that made us leave. But I listed all the issues we faced, so that if can help others. It was suggested that the manager would call, but nothing Nevertheless the staff were very good, and cooperative ##### Arif Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Douglas 23 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I believe in you get what you pay for. For the price we paid, we were very happy with the room. 24/7 reception service was also excellent. A bit further out from main Quayside- a 25 minute walk. ##### Douglas Stayed 1 night in Jul 2024 ### 6/10 Okay #### Howell 31 May 2024 Liked: Cleanliness, staff & service #### Quiet, safe place to stay Hotel is quiet, clean and safe. Staff were very friendly and helpful. There are few mod cons and shared bathrooms etc and no dining facilities. As long as you know what you're getting in advance its fine. ##### Howell Stayed 2 nights in May 2024 ### 10/10 Excellent #### Mervyn 22 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Honesty after we left things in the room. It was also very clean and tidy. ##### Mervyn Stayed 1 night in Oct 2023 ### 8/10 Good #### Stuart 13 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and tidy showed low on pressure Room was very clean and tidy, all the appliances worked fine the only issue i had was the shower had low pressure but it work fine just wish it had more pressure ##### Stuart Stayed 1 night in Oct 2024 ### 6/10 Okay #### Neil 11 Feb 2024 Liked: Staff & service Shower water pressure was not good at all, and some of the cleaning was poor. However the bed was very comfy and we slept well ##### Neil Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Robert 29 Oct 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Shared bathroom had broken toilet seat, blocked shower drain and mouldy wall. Bedroom tv missing, overheated even with rad off. Paper thin walls. Noisy pipes. Sleepless night. Staff were polite. ##### Robert Stayed 1 night in Oct 2024 ### 8/10 Good #### Paul 17 Mar 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### 2 star budget hotel in need of make over Budget level hotel. Bit disappointed that Google rate at 3\*, but would be surprised with 2 stars. Friendly staff and it's clean but all looks tired and worn & in desperate need of major make over. Painted over damp around window, bottom of bathroom door frame rotting, rust on shower pipe work. Also our room was right alongside main road so quite a bit of noise. ##### Paul Stayed 1 night in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Chessington Resort Hotel](https://www.expedia.co.uk/London-Hotels-Chessington-Safari-Hotel.h8156699.Hotel-Information) > > [The Regency Hotel Solihull](https://www.expedia.co.uk/Birmingham-Hotels-The-Regency-Hotel-Solihull.h15143.Hotel-Information) > > [DoubleTree by Hilton Coventry Building Society Arena](https://www.expedia.co.uk/Birmingham-Hotels-DoubleTree-By-Hilton-Coventry-Building-Society-Arena.h12480646.Hotel-Information) > > [5\* Barn Conversion c/w hot tub, sauna, games room, 1/4 acre enclosed games](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-5-Barn-Conversion-Cw-Hot-Tub.h19501189.Hotel-Information) > > [The Magnum Hotel, Sunderland City, Sure Collection by Best Western](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Comfort-Inn-Sunderland.h23055273.Hotel-Information) > > [Sky City Apartments](https://www.expedia.co.uk/Birmingham-Hotels-Sky-City-Suites.h45485481.Hotel-Information) > > [Copthorne Hotel Newcastle](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Copthorne-Hotel-Newcastle.h523217.Hotel-Information) > > [The Moon and Sixpence](https://www.expedia.co.uk/Bristol-Hotels-The-Moon-And-Sixpence.h34361466.Hotel-Information) > > [The Manor House , Shortflatt Tower , Belsay ](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-The-Manor-House.h53778807.Hotel-Information) > > [The Old Rectory ](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-The-Old-Rectory.h91720640.Hotel-Information) > > [Staycity Aparthotels, Liverpool, Waterfront](https://www.expedia.co.uk/Liverpool-Hotels-Staycity-Aparthotels-Liverpool-Waterfront.h27393298.Hotel-Information) > > [Little Haven Hotel On The Beach](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Little-Haven-Hotel.h892266.Hotel-Information) > > [The Vermont Hotel & Vermont Aparthotel](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-The-Vermont-Hotel.h3082.Hotel-Information) > > [Grainger House Hotel](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Grainger-House-Hotel.h1984948.Hotel-Information) > > [The Angel of Corbridge Limited](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-The-Angel-Of-Corbridge-Limited.h6676418.Hotel-Information) > > [Park Hall Hotel and Spa Wolverhampton](https://www.expedia.co.uk/Birmingham-Hotels-Park-Hall-Hotel-And-Spa-Wolverhampton.h430159.Hotel-Information) > > [Waterfront Southport Hotel](https://www.expedia.co.uk/Liverpool-Hotels-Bliss-Hotel-Southport.h2238889.Hotel-Information) > > [Chigwell Poolhouse](https://www.expedia.co.uk/London-Hotels-Chigwell-Poolhouse.h36620156.Hotel-Information) > > [8 Guests Modern Apartment](https://www.expedia.co.uk/London-Hotels-8-Guests-Modern-Apartment.h32662014.Hotel-Information) > > [Duke of Wellington](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Duke-Of-Wellington.h4055302.Hotel-Information) > > [The Keelman and Big Lamp Brewery](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-The-Keelman-And-Big-Lamp-Brewery.h27772016.Hotel-Information) > > [Michelangelos](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Michelangelos.h41450571.Hotel-Information) > > [Laburnum Guest House at Bistro Englaze](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Laburnum-Guest-House-At-Bistro-Englaze.h32748781.Hotel-Information) > > [The Royal Sutton](https://www.expedia.co.uk/Birmingham-Hotels-The-Royal-Hotel-Sutton.h34178148.Hotel-Information) > > [Shortflatt Tower, Shortflatt Tower Estate ,Belsay](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Shortflatt-Tower.h54291731.Hotel-Information) > > [Penns Hall Hotel](https://www.expedia.co.uk/Birmingham-Hotels-Ramada-By-Wyndham-Birmingham-Sutton-Coldfield.h47405.Hotel-Information) > > [Xtasia Adults Hotel - Adults Only](https://www.expedia.co.uk/Birmingham-Hotels-Xtasia-Adults-Hotel.h36444290.Hotel-Information) > > [Best Western Walton Park Hotel](https://www.expedia.co.uk/Bristol-Hotels-Best-Western-Walton-Park-Hotel.h19232.Hotel-Information) ---