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4.0
Very good
Rating 5 - Excellent. 213 out of 522 reviews
5 - Excellent 41%
Rating 4 - Good. 196 out of 522 reviews
4 - Good 38%
Rating 3 - Okay. 60 out of 522 reviews
3 - Okay 11%
Rating 2 - Poor. 29 out of 522 reviews
2 - Poor 6%
Rating 1 - Terrible. 24 out of 522 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Stayed 3 nights in Mar 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very unpleased with my check-in . We was very excited about celebrating our 4th yr anniversary. When we arrived at hotel the staff didn’t see very happy and excited with checking us in. Then when is was time for payment they stated Expedia is giving us The wrong price and if we wanted to stay we had to pay $415 more then what was stated. The Manager wasnt too helpful.We paid because Expedia wasn’t able to get in contact with. Then we check in and the room wasn’t nothing like the picture displayed on the website so I go back to the front desk and they told me Expedia put the wrong room category that room is premium I asked for a upgraded for the mix update because it was a lot free room due to the virus.
Stayed 5 nights in Mar 2020

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Americans, beware of booking this property thru Expedia! I prepaid my stay through Expedia but The hotel upcharged me 20 percent because that’s “their current policy for Americans booking they Expedia“. General manager was made aware that this was violating their terms of service with Expedia but didn’t seem to care.
Stayed 6 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020