Sunset at the Palms Resort - Adults Only - All Inclusive

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Private beach, white sand, beach towels, scuba diving
Private beach, white sand, beach towels, scuba diving
Private beach, white sand, beach towels, scuba diving
Outdoor pool

Overview of Sunset at the Palms Resort - Adults Only - All Inclusive

VIP Access

Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
Map
Norman Manley Blvd, Negril, Westmoreland

Explore the area

  • Popular LocationHedonism II20 min walk
  • Popular LocationBooby Cay20 min walk
  • Popular LocationKool Runnings Water Park3 min drive
  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)87 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Negril

Located in Negril, Sunset at the Palms Resort - Adults Only - All Inclusive is on a private beach. The area's natural beauty can be seen at Seven Mile Beach and Bloody Bay. Kool Runnings Water Park and Samuel's Bay National Marine Park are also worth visiting.

What's nearby

  • Hedonism II - 20 min walk
  • Booby Cay - 20 min walk
  • Seven Mile Beach - 2 min drive
  • Kool Runnings Water Park - 3 min drive
  • Samuel's Bay National Marine Park - 9 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 87 min drive

Restaurants

  • Office of Nature - 5 min walk
  • Juicy's Restaurant - 7 min drive
  • Chances Bar & Grill - 8 min drive
  • Best in The West - 8 min drive
  • Marleys by the sea - 8 min drive

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Adults-only luxury on the beach
At Sunset at the Palms Resort - Adults Only - All Inclusive, hit the private white sand beach, dine on-site at Palm Grove or enjoy a drink at one of the property's 3 bars/lounges.
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

A private beach and a health club are featured at the property. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Palm Grove
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Chefs' Showcase
  • Blue Coffee Cafe

Things to do

  • Aerobics classes
  • Fitness centre
  • Motorised watercraft
  • Outdoor pool
  • Parasailing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Spa services
  • Hot tub
  • Waterskiing
  • Windsurfing

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Massages

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Mini fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay. The listed airport shuttle fees apply to transfers to/from Norman Manley International Airport (KIN) in Kingston.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 350 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 693 out of 994 reviews
5 - Excellent 70%
Rating 4 - Good. 204 out of 994 reviews
4 - Good 21%
Rating 3 - Okay. 56 out of 994 reviews
3 - Okay 6%
Rating 2 - Poor. 24 out of 994 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 994 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.6/5

Eco-friendliness

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The housekeeping staff was very pleasant and friendly and so was my personal assistant. However, the person running the fron check in process was vwry unattentive, uncaring and unprofessional. She made my second morning there one to rememeber and not in a good way.
Stayed 2 nights in Apr 2022

2/5 Poor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was too quiet and didn't offer many options. You could hear a pin drop other than the birds, bugs, frogs and goats that surrounded the property. If you want peace and quiet, don't like to do anything in the evenings and enjoy feeling like you're in a musical soundtrack from a spa 24/7, then this is your kind of place. We would have preferred some music throughout the resort and on the beach as well as some entertainment options. They did have a piano player the one evening in the lobby but the piano was out of tune. The best part of the beach experience was a local strolling musician that played his guitar and sang. There was a buffet option for breakfast and dinner. The one restaurant changed its dinner menu every other night (Except Monday's) from a "Chef's Showcase" to an A la carte menu. The options were so limited, we walked out on the a la carte night and the Chef's Showcase has us and other guests hitting the dinner buffert to enjoy a full meal. Our best meal was at the beach bar ironically. The bar ran out of Bacardi rum, mint (for mojitos) and the ingredients for a Mango martini.The rooms were dated and older, with our bathroom having a huge crack in the sink and tiles falling off of the shower. Overall, we were very disappointed for the price we paid. I will end on a positive note and say that the staff was overall VERY attentive, kind and accommodating. Their employees are their saving grace!!
Stayed 7 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was genuinely friendly. Property was gorgeous, lush, and private. This is a tropical paradise escape from the noise, crowds, and fast pace.
Stayed 5 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Property conditions & facilities
I’ll be honest I expected more from this hotel. Dining options were a way too limited for the place called itself All Inclusive. Lunch offered the same 8 options every day that go against my dietary restrictions. I thought I would see more seafood on the menu; however, a very few options were offered for the entire length of stay. Except for a couple really friendly staff members, customer service experience wasn’t very nice as well: waitresses were’t even smiling most of the time. Besides that, I had to call 3 times for the maid to clean our room and the front desk wasn’t very knowledgeable about their services on the property. Room was decent with limited amenities, absolutely no snacks and just a couple of drink options in the fridge. Once again, the place should offer more to call itself All Inclusive. The ocean was really nice, warm and clean with still waters. Overall, the stay was very relaxing.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vacation! The property is a tropical paradise. The sounds of nature and the decor is like being in another country, not Jamaica. The staff was extremely friendly and helpful. All non-motorized activities are included. Take advantage of kayaking and sailing. The transportation offered by the hotel is great, safe and convenient. Omar was our driver and he was very polite and helpful. The balconies and the overall atmosphere of the hotel is breathtaking and very relaxing. The food options were wonderful as well and they had a large variety. The entertainment on the piano was also great at the bar. If I had to change anything, I would say that it could benefit from a little more musical entertainment while at the pool, dinner and at restaurant. Also, a few minor improvements with wear and tear of rain and nature in certain areas like the pool deck. Note that the beach is private but the hotel is not waterfront. You must cross the street but the crossing guard is there to assist, it is very safe and the waters are tranquil and beautiful. Security is also at the beach. Overall an amazing and safe expierence. Would highly recommend.
Stayed 4 nights in Jun 2022