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Beaches Negril Resort - ALL INCLUSIVE

4.5 star property
Luxury property on the beach, with 3 outdoor pools

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Photo gallery for Beaches Negril Resort - ALL INCLUSIVE

Surfing/boogie boarding
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
9 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Hot tub
  • All-inclusive
  • Pool
  • Breakfast included

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room (Tropical Concierge Double)

View from room

Room (Tropical Concierge Double)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Villa, 4 Bedrooms (Firesky Reserve, Butler)

Villa, 4 Bedrooms (Firesky Reserve, Butler) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Villa, 4 Bedrooms (Firesky Reserve, Butler)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 330 sq ft
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 1 Queen Bunk Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 1 Bedroom, Ocean View (Tropical Walkout Concierge Double)

Room, 1 Bedroom, Ocean View (Tropical Walkout Concierge Double) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room, 1 Bedroom, Ocean View (Tropical Walkout Concierge Double)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Grand Suite, 2 Bedrooms, Ocean View (Tropical Butler Family Suite)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite, 2 Bedrooms, Ocean View (Tropical Butler Family Suite)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
  • 550 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Luxury Room, 1 Bedroom, Partial Ocean View (Negril Luxury Double)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Luxury Room, 1 Bedroom, Partial Ocean View (Negril Luxury Double)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 Bedroom, Garden View (Grande Luxe Double)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Luxury Room, 1 Bedroom, Garden View (Grande Luxe Double)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Garden View (Grand Luxe Family Rooms)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Family Room, 2 Bedrooms, Garden View (Grand Luxe Family Rooms)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 330 sq ft
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Room (Tropical Concierge King)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room (Tropical Concierge King)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Tropical Oceanview Junior Suite)

View from room

Junior Suite, 2 Bedrooms, Ocean View (Tropical Oceanview Junior Suite)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Room, 1 Bedroom, Partial Ocean View (Tropical Oceanview Concierge Double)

Room, 1 Bedroom, Partial Ocean View (Tropical Oceanview Concierge Double) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room, 1 Bedroom, Partial Ocean View (Tropical Oceanview Concierge Double)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 330 sq ft
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Tropical Concierge Family Rooms)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Family Room, 2 Bedrooms, Ocean View (Tropical Concierge Family Rooms)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 420 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Luxury Room, 1 Bedroom, Partial Ocean View (Negril Luxury King)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Luxury Room, 1 Bedroom, Partial Ocean View (Negril Luxury King)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 330 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Partial Ocean View (Tropical Oceanview Concierge King)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room, 1 Bedroom, Partial Ocean View (Tropical Oceanview Concierge King)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 330 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, 1 Bedroom, Garden View (Grande Luxe King)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Luxury Room, 1 Bedroom, Garden View (Grande Luxe King)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 330 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Suite, 1 Bedroom, Ocean View (Tropical Concierge Family Suite)

Combined shower/bathtub, free toiletries, hair dryer, towels

Family Suite, 1 Bedroom, Ocean View (Tropical Concierge Family Suite)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 420 sq ft
  • Partial ocean view
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

View all photos for Family Suite, 1 Bedroom, Ocean View (Tropical Oversized Concierge Suite)

Combined shower/bathtub, free toiletries, hair dryer, towels

Family Suite, 1 Bedroom, Ocean View (Tropical Oversized Concierge Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 420 sq ft
  • Partial ocean view
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

View all photos for Grand Suite, 1 Bedroom (Tropical Concierge Family Suite)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite, 1 Bedroom (Tropical Concierge Family Suite)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 420 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Family Suite (Tropical Oversized Concierge Suite)

Combined shower/bathtub, free toiletries, hair dryer, towels

Family Suite (Tropical Oversized Concierge Suite)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 5
  • 1 King Bed, 1 Single Trundle Bed and 1 Single Sofa Bed
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About the area

Map
Norman Manley Blvd, Negril, Westmoreland

What's nearby

  • Seven Mile Beach - 10 min walk - 0.6 miles
  • Kool Runnings Water Park - 3 min drive - 1.3 miles
  • Bloody Bay Beach - 5 min drive - 2.3 miles
  • Time Square Mall - 5 min drive - 2.4 miles
  • Negril Cliffs - 12 min drive - 5.7 miles

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 72 min drive

Restaurants

  • ‪Ackee - ‬3 min drive
  • ‪Jimmy Buffet's Margaritaville (Negril) - ‬15 min walk
  • ‪Mahogany - ‬19 min walk
  • ‪The Mill - ‬1 min walk
  • ‪Patois Patio - ‬7 min walk

About this property

Beaches Negril Resort - ALL INCLUSIVE

Luxury all-inclusive property near Seven Mile Beach
Take advantage of free full breakfast, a free return airport shuttle and free water park access at Beaches Negril Resort - ALL INCLUSIVE. This property is a great place to bask in the sun with a white sand beach, beachfront dining and beach cabanas. Indulge in hydrotherapy, a body scrub and a manicure/pedicure at Red Lane Spa, the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the gym; other things to do include volleyball, sailing and waterskiing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a nightclub and 2 poolside bars.
Additional perks include:
  • 3 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Free self-parking
  • Tennis courts, babysitting (surcharge) and a reception hall
  • A porter/bellboy, a gift shop and coffee/tea in reception
Room features
All 185 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 52-inch TVs with cable channels
  • Furnished balconies or patios, fridges and childcare services

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (non-alcoholic beverages included)

Water activities

Kayaking
Sailing
Snorkelling
Waterskiing
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 2 poolside bars
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Kimonos
  • Mariachi
  • Stewfish
  • The Mill
  • The Venetian

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Piano
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas

Accessibility

  • Lift

More

  • 3 floors
  • 9 buildings
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 52-inch TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Beaches Negril Resort All Inclusive
Beaches Hotel Negril
Beaches Negril Hotel Negril
Negril Beaches Hotel
Beaches Negril
Beaches Negril Resort All Inclusive
Beaches Negril Resort & Spa - All Inclusive Negril
Beaches Negril Resort Spa All Inclusive
Beaches Negril All Inclusive
Beaches Negril Resort - ALL INCLUSIVE Negril
Beaches Negril Resort - ALL INCLUSIVE All-inclusive property
Beaches Resort All Inclusive
Beaches All Inclusive
Beaches Negril All Inclusive

Frequently asked questions

Does Beaches Negril Resort - ALL INCLUSIVE have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Beaches Negril Resort - ALL INCLUSIVE pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beaches Negril Resort - ALL INCLUSIVE?

Self-parking is free at this property.

What time is check-in at Beaches Negril Resort - ALL INCLUSIVE?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Beaches Negril Resort - ALL INCLUSIVE?

Checkout is at 11 AM.

Does Beaches Negril Resort - ALL INCLUSIVE provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Beaches Negril Resort - ALL INCLUSIVE?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Beaches Negril Resort - ALL INCLUSIVE located?

Nestled on the beach, this Negril property is within 1 mi (2 km) of The Boardwalk Shopping Village and Seven Mile Beach. Jamaica Beaches and Kool Runnings Water Park are also within 2 miles (3 km).

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Beaches Negril Resort - ALL INCLUSIVE Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 70 reviews
Rating 8 - Good. 13 out of 70 reviews
Rating 6 - Okay. 7 out of 70 reviews
Rating 4 - Poor. 9 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

LashawN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay, the staff was friendly & very attentive. My son celebrated his first birthday and he had so much fun he loved everyone especially nae nae! We can’t wait to come back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Dejail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff.
Stayed 5 nights in Feb 2024

10/10 Excellent

Levar

Liked: Property conditions & facilities
It was awesome and the property was beautiful
Stayed 3 nights in Sep 2023

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful experience, my family can’t stop talking about it. I can’t wait to go again. I highly recommend Beaches Negril. You won’t be disappointed.
Stayed 5 nights in Apr 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE absolutely enjoyed our stay at Beaches Negril. The variety of food and activities really helped keep our 21 yo, 17 yo, and 9 yo busy. Our massages were enjoyable and the pools, waterslides, lazy river, games, beach, and beach activity rentals were fantastic.
Stayed 5 nights in Sep 2023

8/10 Good

Katherine LaDonna

Liked: Cleanliness, amenities, property conditions & facilities
Overall, great time. The scenery is breath taking.
Stayed 4 nights in Jul 2023

4/10 Poor

Marcus Brian

Liked: Cleanliness, staff & service
Booked an ocean view suite, when arrived at the property they give me a room that’s not ocean view, the rum always finish.
Stayed 3 nights in Sep 2023

2/10 Terrible

Daniela

Disliked: Amenities, property conditions & facilities
It's overpriced for the quality of liquor and food they provide, along with the pool areas being not well maintained. BTW don't count on the lifeguards, they are too busy socializing to actually see if anyone is drowning.
Stayed 3 nights in Oct 2022

4/10 Poor

Uché

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of the most disappointing all-inclusive resorts we’ve ever stayed at. The decor is outdated. The property is not clean. We saw several very large roaches. They are understaffed. It does not feel like luxury at all. We will never return or go to another Beaches property.
Stayed 4 nights in Aug 2022

2/10 Terrible

Ayrana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A Nightmare Vacation** I recently visited Beaches in Negril with my mother and my autistic adult daughter to celebrate my birthday. We arrived around 1:45 pm, having requested an early check-in to accommodate my daughter’s needs. Unfortunately, Melícia at the front desk was disrespectful and dismissive of our situation. My daughter had an absence seizure shortly after, and while the manager, Daniele, was helpful in getting us into a room by 2:45 pm, the problems only began there. The room smelled of mildew, and water was all over the floor from the air conditioner. When we tried to clean it up, the towel turned black, indicating the floor had never been cleaned. After a sarcastic response from Melícia at the front desk, we were eventually moved to another room. The new room seemed better initially, but our troubles continued. Both my daughter and I started noticing bite marks and severe itching at night. My mother then became very ill with severe diarrhea and a headache. Over the next few days, the bites worsened, and my daughter and I were covered in them, while my mother remained sick in bed. I raised the issue with Ms. Gisela, she dismissed the bites as mosquito bites, despite the itching only occurring at night in bed. The nurse mentioned to Gisela of anothe family suspected bed bugs, but no proper investigation was conducted. Despite promises, I have yet to receive any follow-up two weeks later. Emails to corporate have gone unanswered.
Stayed 5 nights in Jun 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

evelina

Stayed 3 nights in Dec 2022

10/10 Excellent

Sujai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laid back and Relaxing. Kids loved time on thee beach and waterpark. Great food selection.
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2020

2/10 Terrible

Vinroy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff was not friendly and felt like it was a bother to ask for anything( Especially Lorenzo at the swim up bar by the Mill restaurant). We stayed in room 603 and it was dingy with outdated bed linens, it was obvious that the room needed some updating. My daughter was also bitten by bed bugs. We inspected the bed and found bed bugs droppings! The Concierge and property manager were very helpful and apologetic but we ended up leaving a day early. The spa was another disaster! I was getting mani, pedi and the technician had no soap or water to complete the job and she had to lift the table in order for me to get my feet in the foot soak tub, which seemed odd because I thought this was a first class spa! Very disappointed. Not to mention she wasn’t happy doing my nails because they booked me during her lunch break. Smh!
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to vacation, but our room could use a

Great vacation, but our room could use a little update. The air conditioner was very nosey.
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motel accommodations

We booked a honeymoon suite, but ended up in a regular room. For that l believe we should have been compensated. And it wasn't ocean view as promised either.
Stayed 3 nights in Jan 2018

6/10 Okay

Carlos

Disliked: Staff & service, property conditions & facilities

Not worthy the high cost

It is a classical resort with average resort quality but with a 5-star hotel price. Food is at average level and the quality of service is terrible! It seems all the employees are in a bad mood and not really willing to help. The infrastructure is old and needs lot of improvements. Several power shortages during my 4-day stay as well as some water shortages. Limited number of chairs by the pool and the beach, so when you get there all of them are already "reserved" by other guests. I have been at the Beaches in Turks and Caicos, which is really above any expectation, and was expecting similar quality in Negril, but it is completelly different. You can get exactly the same at any average resort in Cancun at a well lower cost.
Stayed 4 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

This is not a 5 Star Hotel

This is a 3 star hotel. It is rated 5 stars because it may be the best Negril has to offer. Anywhere else it's 3 stars. The grounds, beach, landscape, etc are great. However I was extremely disappointed in the accommodations. Old rooms, dinghy sheets, paint peeling under the a/c unit, dirty ceiling fans, etc. I did not feel that it was clean or up to 5 star standard.
Stayed 4 nights in Aug 2017

8/10 Good

TA

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Staff & Service

This is the first holiday I've been in a while that I did not have to get up at the crack of dawn & towels and sprint to the poolside or beach to reserve a sun lounger. At 10.30am we still got loungers. Thoroughly enjoyed our stay there.
Stayed 14 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Nice staff

Staff was friendly!!! Housekeeping was not as good as to be expected.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Nicest place I've ever been. It's a little pricey but worth it.

10/10 Excellent

kay, Marylanf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience!

I went there for a friend's wedding with my family. My wife, 8 month old son and I had a wonderful experience right from the first time we arrived. We were welcomed in the lobby by Stacy. Who was awesome! All the staff members were welcoming and kind. The kid's camp was very good. A lot of activities...Raymond is a very good activity director. We enjoyed really good food. My favorite was the kimonos restaurant!

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
It was advertised that they had wi-fi, might as well count on not having wi-fi at all unless you want to pay to receive it! Expensive! The hotel is centered around little kids! Not much entertainment for adults! Some people that work there are very nice and helpful, others can be very rude! Not consistent at all! Daily buffet was not good for breakfast or lunch!, Pizza place was good and the Venetian restaurant was good also. My family got there at 4pm and all pools closed at 6pm every night, very disappointed! Over all it an ok place if you have small children but if you kids are over the age of 5, I would not recommend!