Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

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Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
2 outdoor pools, pool loungers

Overview of Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

VIP Access

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

5.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Lot 59A Freeport, Montego Bay, Saint James

Explore the area

  • Popular LocationMontego Bay Cruise Ship Terminal19 min walk
  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)17 min drive
  • Popular LocationCinnamon Hill Golf Course20 min drive
  • Popular LocationRose Hall Great House20 min drive

Choose dates to view prices

About this area

Montego Bay

Located in Montego Bay, Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive is in the suburbs and on a private beach. Rose Hall Great House and Fort Montego are local landmarks, and some of the area's attractions include Montego Bay Marine Park and AquaSol Theme Park. Spend some time exploring the area's activities, including golf lessons and golfing.

What's nearby

  • Sunset Beach Resort Au Natural Beach - 10 min walk
  • Montego Bay Cruise Ship Terminal - 19 min walk
  • Fairview Shopping Center - 4 min drive
  • Cinnamon Hill Golf Course - 20 min drive
  • Rose Hall Great House - 20 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 17 min drive

Restaurants

  • Seaside Grill — 1 min walk
  • World Cafe — 1 min walk
  • Robbie Joseph's Seahorse Grill - 12 min walk
  • The Houseboat Grill - 20 min walk
  • Jerky's Bar & Grill - 4 min drive

About this property

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

Adults-only luxury on the beach
Catch some rays on Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. All 350 individually decorated rooms feature free WiFi and MP3 docks. Guests can enjoy jetted bathtubs, and other standard amenities include free minibar items, balconies and sitting areas.
Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive offers 350 forms of air-conditioned accommodation with MP3 docking stations and free minibar items. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries.

This Montego Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Secrets Spa by Pevonia has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
On-site antigen/rapid COVID-19 testing is available for a fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • 9 restaurants and 1 1 coffee shop/cafe
  • 2 poolside bars, 1 1 swim-up bar and 1 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Boat tours
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Nightclub
  • Parasailing
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Surfing/boogie boarding
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • German
  • Spanish

Business services

  • Business centre
  • Conference space (8058 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Garden
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 33 casino slot machines
  • Beach towels
  • Casino (1410 square feet of space)
  • Casino gaming table
  • Casino VIP room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Montego Bay St. James
Montego Bay St. James Secrets
Secrets James Luxury
Secrets James Luxury All Inclusive
Secrets Montego Bay St. James
Secrets St. James Montego Bay Luxury
Secrets St. James Montego Bay Luxury All Inclusive
Secrets St. James Luxury All Inclusive
Secrets St. James Luxury All Inclusive All-inclusive property
Secrets St James Inclusive
Secrets St. James Montego Bay Luxury All Inclusive Hotel
Secrets St. James Luxury All Inclusive Hotel
Secrets St. James Montego Bay Luxury All Inclusive
Secrets St. James Luxury All Inclusive
Secrets St. James Luxury All Inclusive All-inclusive property
Hotel Secrets St. James Montego Bay - Luxury – All Inclusive
Secrets St. James Montego Bay Luxury All Inclusive
Secrets St James All Inclusive
Secrets St. James Luxury All Inclusive
Secrets St. James Montego Bay Luxury – All Inclusive
Secrets St James All Inclusive

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 522 out of 994 reviews
5 - Excellent 53%
Rating 4 - Good. 252 out of 994 reviews
4 - Good 25%
Rating 3 - Okay. 121 out of 994 reviews
3 - Okay 12%
Rating 2 - Poor. 55 out of 994 reviews
2 - Poor 6%
Rating 1 - Terrible. 44 out of 994 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are wonderful stayed for New Years 2022. Very nice.
Stayed 4 nights in Dec 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was absolutely horrible! It took almost 2 hrs to check-in. They all had attitudes for the most part. We got to our room only to find 2 towels and an empty mini fridge. It then took 4 phone calls and 3 hrs to get additional washcloths, mini fridge stocked, etc. I have never experienced this in Jamaica. The bellman were awesome, so was the other staff throughout the resort. We paid for an oceanfront view and got a glimpse of it. The tablet in the room is supposed to be used to make reservation and contact the front desk for things. Definitely not the best approach at this hotel because it hardly ever worked for us. The bathroom toilet area was too small for my 6’4” husband. He said it felt like he was using the bathroom in a telephone booth. The al carte meals were not that good. The only meal I enjoyed was the jerk chicken wrap from Oceana. The drinks were not that great either. Instead of blending the rum with the pina colada, they’ll just pour the rum on top. It tasted like a watered down daiquiri. Just get a martini or rum punch. You will have access to Secrets Wild Orchid, St James, and Breathless. The events desk was also horrible. I think we may have caught everyone on a bad day. Needless to say, I’ve stayed at better hotels/resorts in Jamaica, and will not stay here again. What did we enjoy? Meeting other tourist and the other staff outdoors or away from the congested lobby space.
Stayed 5 nights in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of travel our priority was to check-in, get settled, learn the resort, and relax. The check-in process took entirely too long, not because they were busy, but because their priority was to schedule us for a meeting to sell us a membership to the resort for return trips. Let the resort sell itself! Nice property, friendly staff, good food, but back off the sales pressure.
Stayed 5 nights in Dec 2021

2/5 Poor

Travelled with partner
Disliked: Property conditions & facilities
I would not return to this property. We were off to a rocky start when it took 2 hours to check in. The property needs a face lift and some renovations. Bedroom was old and sad looking. Took staff two days to provide us with a tablet so we can figure out the day's activities and restaurants. Without the tablet we did not know which restaurants were open for the day or closed - website did not seem to have accurate information. Food was really good for the most part. Some of the staff went above and beyond to help - especially at the bar. Otherwise..constant let downs. Asked for a late check out because our flight was cancelled last minute - Denied. No surprise. Visited this resort almost 10 years ago and had a great time..regretted going back.
Stayed 4 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the evening dining experience but didn’t like the breakfast and lunch buffet…everything else was excellent
Stayed 3 nights in Dec 2021