1/5 Terrible
Colleen
Travelled with group
5 Nov 2019
Disliked: Staff & service, property conditions & facilities, room comfort
HORRIBLE do not stay here
It was not centrally located as I thought the room amenities came with next to nothing no lotion or anything I was situated across from an open storage room and I wanted an extra pillow since it was late at night I didn't find a pillow but I found a bathrobe that I thought I might want to use so, so since my room didn't have one I put it in the bathroom. I didn't use it until the second day but apparently they charge you $5 a day if you use a bathroom which I think is completely ridiculous so they charged me $10 to use the bath robe that was stiff and itchy and not even a full bathrobe, it was half bathrobe.
Also I accidentally spilt some wine on my bed late night so from the store room I change my sheets rather than bother somebody late night for my mistake and they charged me basically $20 because I changed my own sheets they said there was wine on it and they had to wash them and I said wouldn't you have had to wash them anyway and they said because it was staying there is an extra charge well I know wine comes out I've spilt it on my own sheets it washes out. my point was I did them a favour by changing my own sheets and they charged me an extra $20 for it.
So I rack up $30 in miscellaneous charges for cleaning up my own mess and borrowing a terrible robe.
There is only local Italian TV which sucks because in every other location we've stayed at there's been at least a couple of English speaking chanels.
Also everywhere else I have stayed A robe was part of the s
Stayed 2 nights in Nov 2019
