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Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 518 out of 964 reviews
5 - Excellent 54%
Rating 4 - Good. 293 out of 964 reviews
4 - Good 30%
Rating 3 - Okay. 101 out of 964 reviews
3 - Okay 10%
Rating 2 - Poor. 41 out of 964 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 964 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Property really run down! Not even a bottle of water for the night it should have 1 star no more
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2021

5/5 Excellent

Stayed 4 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and views of Bay of Naples unbeatable. Very clean. But room had virtually nothing in it in terms of amenities, no iron, two sachets of Nescafé and no milk. Usual overpriced minibar. Staff were helpful. Sadly we couldn’t enjoy amazing rooftop bar because of poor weather.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to cental shopping and ferries is excellent. I love the roof deck. Friendly and helpful staff.
Stayed 1 night in Oct 2021