Palazzo Caracciolo Napoli - MGallery

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Pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Palazzo Caracciolo Napoli - MGallery

UNESCO Sustainable Travel Pledge

Palazzo Caracciolo Napoli - MGallery

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Via Carbonara 112, Naples, NA, 80139

Explore the area

  • Popular LocationNaples Underground10 min walk
  • Popular LocationNaples National Archaeological Museum13 min walk
  • Popular LocationSansevero Chapel Museum13 min walk
  • AirportNaples (NAP-Naples Intl.)18 min drive

Choose dates to view prices

About this area

Naples

Palazzo Caracciolo Napoli - MGallery is located in Naples City Centre, a neighbourhood in Naples, and is near the airport and near a metro station. Spaccanapoli and Castel Nuovo are notable landmarks, and some of the area's activities can be experienced at Port of Naples and Molo Beverello Port. Botanical Garden of Naples and Pietrarsa Railway Museum are also worth visiting.

What's nearby

  • Naples Underground - 10 min walk
  • Piazza Giuseppe Garibaldi - 11 min walk
  • Palazzo Marigliano - 11 min walk
  • Naples National Archaeological Museum - 13 min walk
  • Sansevero Chapel Museum - 13 min walk

Getting around

  • Piazza Cavour Station - 7 min walk
  • Naples (INP-Naples Central Rail Station) - 16 min walk
  • Naples International Airport (NAP) - 18 min drive

Restaurants

  • Insolito La Pizzeria Gourmet - 3 min walk
  • Capasso - 5 min walk
  • Buongustai - 5 min walk
  • E Pronto o Mangia - 6 min walk
  • La Campagnola - Pizzeria & Trattoria - 7 min walk

About this property

Palazzo Caracciolo Napoli - MGallery

Eco-friendly Naples hotel in Naples City Centre, walk to Spaccanapoli
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. All 146 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include minibars and premium bedding.
Palazzo Caracciolo Napoli - MGallery offers 146 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include baths or showers, bidets and hairdryers.

This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 14 years old are not allowed in the health club, fitness facility or hot tub.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (EUR 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour return train station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Bidet
  • Hairdryer
  • Private bathroom

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 30 April:
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Sunday and Monday:
  • Full-service spa
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per stay (maximum EUR 15.00 per stay)
Welcoming dogs and cats only
1 per room (up to 22 lbs/10 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 28 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per stay (maximum EUR15.00 per stay)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
A car is not required for transport to and from this property
Guests under 14 years old are not allowed in the health club, fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

MGallery Caracciolo Napoli
MGallery Palazzo Caracciolo Napoli
Palazzo Caracciolo Napoli MGallery
Palazzo Caracciolo Napoli MGallery Collection
Palazzo Caracciolo Napoli MGallery Collection Hotel
Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
Palazzo Caracciolo Napoli MGallery Collection Naples
m Gallery Palazzo Caracciolo Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel
Palazzo Caracciolo Napoli MGallery Sofitel Naples
Palazzo Caracciolo Napoli MGallery Sofitel
Palazzo Caracciolo Napoli - MGallery Hotel
Palazzo Caracciolo Napoli - MGallery Naples
Palazzo Caracciolo Napoli - MGallery Hotel Naples

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 448 out of 918 reviews
5 - Excellent 49%
Rating 4 - Good. 348 out of 918 reviews
4 - Good 38%
Rating 3 - Okay. 82 out of 918 reviews
3 - Okay 9%
Rating 2 - Poor. 24 out of 918 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 918 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night, but staff was very friendly and helpful. Great location to walk to city center and shop/eat/play.
Stayed 1 night in May 2022

3/5 Okay

Business traveller
Liked: Staff & service
Mechanical noise in room
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the courtyard and staff
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in the desert of the surrounding area, streets are grimy round there but full of life.
Stayed 3 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Caraciolo is a beautiful historic palace conveniently located to many historical sites in the center of the historic distance and a ten minute walk from the train station. The staff were very friendly and helpful and the hotel restaurant was excellent. In noisy Naples it was an island of calm and quiet at night.
Stayed 2 nights in Mar 2022