Title: Palazzo Caracciolo Naples Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2928427&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palazzo Caracciolo Naples Travelers enjoy fine dining at the on-site restaurant or relaxation in the steam room, while attentive staff ensures a comfortable stay in vibrant Naples. ## Photo gallery for Palazzo Caracciolo Naples ![Indoor pool - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/89e060c5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/bb38c039.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/d4bac782.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/e0ad775e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/25bda206.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palazzo Caracciolo Naples offers an elegant retreat in central Naples. Guests can dine at the restaurant, relax in the steam room, or enjoy the garden and indoor pool. The helpful staff provides concierge services in multiple languages, making it easy to explore Naples. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Hot tub - Pet-friendly - Free Wi-Fi - Air-conditioning £108 includes taxes & fees 18 Jan - 19 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 19 of 19 rooms ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/5927938a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bidet Hairdryer - 226 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed with Sofa bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/3e207c07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed with Sofa bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Sofa bed - king Bidet - 258 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Junior Suite, 1 King Bed ![LCD TV](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/6ac2ff04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Sofa bed - king - 377 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed (Duplex) ![LCD TV](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/6ac2ff04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Duplex) 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Sofa bed - king - 431 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed (Nobili) ![LCD TV](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/6ac2ff04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Nobili) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Sofa bed - king - 452 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 Queen Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/cf698684.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed 7.4 Good 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bidet Hairdryer - 183 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room, 1 Queen Bed ![Deluxe Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/43c942fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bidet Hairdryer - 226 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite, 1 Queen Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/d02cd7b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Sofa bed - queen - 431 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Room, 1 Queen Bed, Terrace ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/d02cd7b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Terrace ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bidet Hairdryer - 205 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Family Room, 1 Queen Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/5a5c1ae5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bidet Hairdryer - 323 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Room, 2 Single Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/68eab371.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bidet Hairdryer - 183 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Room, Multiple Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/2f13a033.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Multiple Beds 8.0 Very good 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bidet Hairdryer - 258 sq ft - Sleeps 3 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Junior Suite, 2 Single Beds (Duplex) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/2f13a033.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Single Beds (Duplex) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bidet - 431 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Junior Suite, 2 Single Beds (Scaramanzia) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/2f13a033.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Single Beds (Scaramanzia) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bidet - 667 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Room, 2 Single Beds, Terrace ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/b7814782.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Terrace 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bidet Hairdryer - 205 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Junior Suite, 1 Queen Bed ![Junior Suite, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/w3836h2565x4y4-6e5a4594.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bidet Hairdryer - Sleeps 3 - 1 Queen Bed ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Living area | LCD TV](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/w3837h3713x3y4-e05db583.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bidet Hairdryer - Sleeps 4 - 1 Queen Bed ### Superior Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bidet Hairdryer - Sleeps 2 - 1 Queen Bed ### Superior Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bidet Hairdryer - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26700/26632/b5e1ab72_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UNA Hotels Napoli Naples City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Palazzo-Caracciolo-Napoli-MGallery.h2928427.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Palazzo-Caracciolo-Napoli-MGallery.h2928427.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.85514%2C14.26102&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wIJVvdL11h8PNuupv5TwzHeYucs=) Via Carbonara 112, Naples, NA, 80139 #### What's nearby - Spaccanapoli \- 7 min walk \- 0.4 miles - Naples Cathedral \- 7 min walk \- 0.4 miles - Piazza Giuseppe Garibaldi \- 8 min walk \- 0.5 miles - Naples Underground \- 8 min walk \- 0.5 miles - Naples National Archaeological Museum \- 12 min walk \- 0.7 miles #### Getting around - Piazza Cavour Station - 7 min walk - Naples (INP-Naples Central Rail Station) - 13 min walk - Naples International Airport (NAP) - 56 min drive #### Restaurants - ‪Bar Schlemmer - ‬5 min walk - ‪Foria 46 - ‬4 min walk - ‪Cafeteria Spaccanapoli - ‬5 min walk - ‪I Buongustai - ‬6 min walk - ‪Re Ngiuluz - ‬4 min walk ## About this property ### Palazzo Caracciolo Naples Luxury upscale hotel near Spaccanapoli Located close to Naples National Archaeological Museum and Port of Naples, Palazzo Caracciolo Naples provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the steam room. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas. You'll also find perks such as: - An indoor pool - Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge) - A lift, a 24-hour front desk and luggage storage - A gift shop, a computer station and multilingual staff - Guest reviews speak highly of the helpful staff Room features All 145 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Extra conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and bidets - LCD TVs with premium channels - Daily housekeeping, desks and desk chairs ### Awards and affiliations The property is a member of Historic Hotels of the World. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/8500/8486/53d4eba8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Continental Hotel Naples Naples City Centre - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 1,385 reviews £117 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=8486&PinnedHotelID=8486&HadPinnedHotel=true®ionId=-1&adults=2) ![Yoga](https://images.trvl-media.com/lodging/1000000/30000/26200/26110/b7d231f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eurostars Hotel Excelsior Naples City Centre - Free Wi-Fi - Restaurant - Air-conditioning - 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Breakfast included - Free Wi-Fi - Air-conditioning - Business services 8.6 Excellent 1,002 reviews £96 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=2195712&PinnedHotelID=2195712&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 14 per person)](https://images.trvl-media.com/lodging/1000000/530000/527500/527456/041fafc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Starhotels Terminus Naples City Centre - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,002 reviews £103 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=527456&PinnedHotelID=527456&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), Turkish bath/hammam, body treatments](https://images.trvl-media.com/lodging/2000000/1420000/1419100/1419068/366ea4f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LHP Napoli Palace & spa Fuorigrotta - Pool - Breakfast included - Spa - Pet-friendly 9.0 Wonderful 127 reviews £133 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1419068&PinnedHotelID=1419068&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 9:00 AM to 5:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/910000/900400/900304/4e1538f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Francesco Al Monte Historical Center - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.8 Excellent 974 reviews £149 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=900304&PinnedHotelID=900304&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/19700/19647/b240ad5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Napoli Centro Angioino Naples City Centre - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 721 reviews £112 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=19647&PinnedHotelID=19647&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1990000/1985400/1985362/bd3cff5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costantinopoli 104 Naples City Centre - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.6 Excellent 521 reviews £222 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1985362&PinnedHotelID=1985362&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - 24-hour train station pick-up and drop-off shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Valet parking on site (EUR 30 per day) - Limited on-site valet parking ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 15 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Gym - Indoor pool - Steam room - Stereo - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business centre - 8 meeting rooms - Computer station - Conference centre ### Outdoors - Garden - Terrace ### Spa - Couples treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Lift (79 centimetre wide door) - Smooth flooring in room - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (119 centimetre high) - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 3 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1500 - Designated smoking areas (fines apply) - No plastic coffee stirrers - No plastic drinking straws - Reusable cups - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Pillow menu - Premium bedding ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Free daily newspapers - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 1 September to 30 April: - Swimming pool The following facilities are closed on Monday and Sunday: - Full-service spa - Sauna - Hot tub ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 5 kg per pet) Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 150 per stay - A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 15 per person - Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3) - Valet parking fee: EUR 30 per day - Pet fee: EUR 20 per pet, per day - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Spa fee: EUR 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT063049A13CX7WUL5 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transport to and from this property Guests under 14 years old are not allowed in the fitness facility or hot tub This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as MGallery Caracciolo Napoli MGallery Palazzo Caracciolo Napoli Palazzo Caracciolo Napoli MGallery Palazzo Caracciolo Napoli MGallery Collection Palazzo Caracciolo Napoli MGallery Collection Hotel Palazzo Caracciolo Napoli MGallery Collection Hotel Naples Palazzo Caracciolo Napoli MGallery Collection Naples m Gallery Palazzo Caracciolo Hotel Naples Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples Palazzo Caracciolo Napoli MGallery Sofitel Hotel Palazzo Caracciolo Napoli MGallery Sofitel Naples Palazzo Caracciolo Napoli MGallery Sofitel Palazzo Caracciolo Napoli Palazzo Caracciolo Naples Hotel Palazzo Caracciolo Naples Naples Palazzo Caracciolo Napoli MGallery Palazzo Caracciolo Naples Hotel Naples ## Frequently asked questions ### Does Palazzo Caracciolo Naples have a pool? ### How much does it cost to stay at Palazzo Caracciolo Naples? ### Is Palazzo Caracciolo Naples pet-friendly? ### How much is parking at Palazzo Caracciolo Naples? ### What time is check-in at Palazzo Caracciolo Naples? ### What time is check-out at Palazzo Caracciolo Naples? ### Does Palazzo Caracciolo Naples provide a shuttle to the airport? ### Where is Palazzo Caracciolo Naples located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palazzo Caracciolo Naples Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 6.6 Location ### 8.6 Staff & service ### 8.0 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 477 8 - Good 351 6 - Okay 108 4 - Poor 37 2 - Terrible 27 ## Reviews ### 10/10 Excellent #### Stephen 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities A wonderful 7 nights spent in a beautiful Italian palace turned into a fabulous hotel. The neighbourhood was a bit rough and devoid of nice restaurants but the Palazzo’ restaurant was wonderful. The staff were brilliant and friendly and helpful and we will definitely return ##### Stephen Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Jungho 2 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comforting room with good caring staffs ##### Jungho Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Tatyana 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very beautiful hotel ##### Tatyana Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Anuj 7 Dec 2025 Disliked: Property conditions & facilities The rooms were not the best. The beds were terrible. Roberta was the only staff member who made the stay Somewhat tolerable. ##### Anuj Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Brandon 15 Nov 2025 Liked: Cleanliness, amenities The property is quite spectacular, though the neighborhood is somewhat rough (garbage, traffic, laundry, etc…) There was no hot water in the shower, and the hot tub was out of service. Dining on the property was a fantastic experience. The staff were of average friendliness — nothing remarkable, but not bad either. ##### Brandon Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Audrey 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff was very friendly and helpful. Located in the newer part of Naples close to shopping and restaurants. ##### Audrey Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Marina 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only stayed two nights, so didn't have time to explore the hotel. This place .is huge- like a palace with galleria, two courtyards, bar and a soa ![](https://a.travel-assets.com/ugc/hotel-reviews/18df31fc-4672-4da0-ba4c-d6f09a1cc222-1762147546767.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0bb02267-6b05-41a0-8c91-561f66b21301-1762147548178.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marina Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Ebru 7 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good location, best hotel option to choose in Naples ##### Ebru Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Yuval 13 Oct 2025 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness staff is great, room was extremely basic. area around was safe at all. but naples isnt safe in general so it was relatively safer. ##### Yuval Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Laura 23 May 2025 Liked: Cleanliness, property conditions & facilities The rooms are very clean and comfortable! The staff is very nice and helpful. ##### Laura Stayed 1 night in May 2025 ### 8/10 Good #### Richmond 10 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Large hotel, walk to much of central Naples. ##### Richmond Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Elizabeth 15 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is a gem in Naples. Highly recommend. ##### Elizabeth Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Adedayo Adewole 15 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I can’t help but commend the incredible staff at this hotel for making our stay as comfortable and enjoyable as possible. When my daughter felt uneasy the first night, they went above and beyond by upgrading us to interconnecting rooms—an act of kindness that truly made a difference. Every member of the team was consistently helpful and attentive throughout our stay. A well-deserved five-star recommendation for their outstanding hospitality. ##### Adedayo Adewole Stayed 4 nights in Aug 2025 ### 8/10 Good #### Brandy 17 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was memorable being in such a historic building. We had a nice evening in the bar in the covered courtyard. Our room was good and we had what we needed. ##### Brandy Stayed 2 nights in Jun 2025 ### 6/10 Okay #### paul 6 Sept 2025 Disliked: Property conditions & facilities The bed was uncomfortable, shower drain was very very slow . ##### paul Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Janine Clare 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful building, clean room, ##### Janine Clare Stayed 4 nights in Apr 2025 ### 8/10 Good #### DIANA 3 Aug 2025 Liked: Property conditions & facilities The hotel is very nice. Our room was very clean and comfortable. Hotel has a beautiful section for dining. We had breakfast included which was an amazing spread. Location is well suited for exploring the historical sites however we questioned whether it was safe for walking… Most of the staff was very helpful and friendly. My experience with the reception area wasn’t pleasant. Not so helpful at checkout, rude, seemed also impatient. ##### DIANA Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Laith 18 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice people there and the hotel is perfect from everything ##### Laith Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Aaron 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a very nice hotel smack in the middle of a pigeon’s paradise. The streets are dirty, the city is loud. Do not attempt (women) walking the city in open toed footwear. ##### Aaron Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Rocco 22 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel Great Hotel in very good location. Excellent service, rooms, food. ##### Rocco Stayed 3 nights in May 2023 ### 10/10 Excellent #### shant 4 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff Friendly service Great beds. ##### shant Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Vincent 4 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, would definitely stay here again ##### Vincent Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### susan 8 Jun 2025 Liked: Cleanliness, amenities The hotel service was extremely nice. The lobby, bar and restaurant were all updated and looked great. The room was very comfortable but a bit worn. The door had scratches all over it. It would have been nice to have a coffee pot in the room with pods. Breakfast was wonderful. ##### susan Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Smita 12 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great staff!! ##### Smita Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Daniel 12 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fun trip! Great place to stay. Traffic noise was evident but quieted down substantially by 9pm. We would stay here again. ##### Daniel Stayed 2 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Le Terrazze](https://www.expedia.co.uk/Sorrento-Hotels-Le-Terrazze.h916858.Hotel-Information) > > [Bellevue Syrene](https://www.expedia.co.uk/Sorrento-Hotels-Bellevue-Syrene.h4816112.Hotel-Information) > > [Grand Hotel La Favorita](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-La-Favorita.h3111312.Hotel-Information) > > [Grand Hotel Santa Lucia](https://www.expedia.co.uk/Naples-Hotels-Grand-Hotel-Santa-Lucia.h540.Hotel-Information) > > [Hotel Mare Blu](https://www.expedia.co.uk/Ischia-Hotels-Hotel-Mare-Blu.h1144458.Hotel-Information) > > [Hotel Nuvò](https://www.expedia.co.uk/Naples-Hotels-Hotel-Nuvo.h1067470.Hotel-Information) > > [Hotel Capri ](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Capri.h2541488.Hotel-Information) > > [Best Western Hotel La Solara](https://www.expedia.co.uk/Sorrento-Hotels-Best-Western-Hotel-La-Solara.h979085.Hotel-Information) > > [Imperial Hotel Tramontano](https://www.expedia.co.uk/Sorrento-Hotels-Imperial-Hotel-Tramontano.h1343049.Hotel-Information) > > [Hotel Conca Park](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Conca-Park.h1563036.Hotel-Information) > > [Villa Elisio Hotel & Spa](https://www.expedia.co.uk/Naples-Hotels-Villa-Elisio-Hotel-Spa.h36278517.Hotel-Information) > > [Holiday Inn Naples by IHG](https://www.expedia.co.uk/Naples-Hotels-Holiday-Inn-Naples.h22859.Hotel-Information) > > [Hotel Villa Maria](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Villa-Maria.h915379.Hotel-Information) > > [Hotel Eden](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Eden.h1668011.Hotel-Information) > > [Grand Hotel President](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-President.h526580.Hotel-Information) > > [De Bonart Naples, Curio Collection by Hilton](https://www.expedia.co.uk/Naples-Hotels-The-Britannique-Naples.h21327.Hotel-Information) > > [Exe Majestic](https://www.expedia.co.uk/Naples-Hotels-Exe-Majestic.h1118.Hotel-Information) > > [Hotel Ascot](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Ascot.h1133695.Hotel-Information) > > [Grand Hotel Vesuvio](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Vesuvio.h1213080.Hotel-Information) > > [Gentile Relais B&B](https://www.expedia.co.uk/Naples-Hotels-Gentile-Relais-BB.h19097871.Hotel-Information) > > [Villaggio Campeggio Santa Fortunata Campogaio](https://www.expedia.co.uk/Sorrento-Hotels-Villaggio-Campeggio-Santa-Fortunata-Campogaio.h1620077.Hotel-Information) > > [Hotel Girasole](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Girasole.h1455719.Hotel-Information) > > [Hotel Michelangelo](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Michelangelo.h2806579.Hotel-Information) > > [Atlantic Palace Hotel](https://www.expedia.co.uk/Sorrento-Hotels-Atlantic-Palace-Hotel.h1060312.Hotel-Information) > > [Grand Hotel Parkers](https://www.expedia.co.uk/Naples-Hotels-Grand-Hotel-Parkers.h7441.Hotel-Information) > > [Conca D'oro](https://www.expedia.co.uk/Positano-Hotels-Conca-Doro.h916865.Hotel-Information) > > [Hotel Paradiso, BW Signature Collection](https://www.expedia.co.uk/Naples-Hotels-Hotel-Paradiso.h11171.Hotel-Information) > > [Grand Hotel Riviera](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Riviera.h6487495.Hotel-Information) > > [LHP Napoli Palace & spa](https://www.expedia.co.uk/Naples-Hotels-Hotel-Serius.h1419068.Hotel-Information) ---