Title: Palazzo Caracciolo Naples Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2928427&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palazzo Caracciolo Naples Travelers enjoy fine dining at the on-site restaurant or relaxation in the steam room, while attentive staff ensures a comfortable stay in vibrant Naples. ## Photo gallery for Palazzo Caracciolo Naples ![Indoor pool - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/89e060c5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch and dinner served - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/d4bac782.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/e0ad775e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/25bda206.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/bb38c039.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palazzo Caracciolo Naples offers an elegant retreat in central Naples. Guests can dine at the restaurant, relax in the steam room, or enjoy the garden and indoor pool. The helpful staff provides concierge services in multiple languages, making it easy to explore Naples. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Hot tub - Pet-friendly - Free Wi-Fi - Air-conditioning £157 includes taxes & fees 7 Mar - 8 Mar ## Room options ### Check availability for these dates Tonight [Feb 28 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 1 - Mar 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 19 of 19 rooms ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/5927938a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bathrobes Eco-friendly toiletries - 226 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed with Sofa bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/3e207c07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed with Sofa bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Sofa bed - king Premium bedding Bathrobes - 258 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Junior Suite, 1 King Bed ![LCD TV](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/6ac2ff04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Sofa bed - king Premium bedding - 377 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed (Duplex) ![LCD TV](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/6ac2ff04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Duplex) 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Sofa bed - king Premium bedding - 431 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed (Nobili) ![LCD TV](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/6ac2ff04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Nobili) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Sofa bed - king Premium bedding - 452 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 Queen Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/cf698684.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed 7.4 Good 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bathrobes Eco-friendly toiletries - 183 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room, 1 Queen Bed ![Deluxe Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/43c942fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bathrobes Eco-friendly toiletries - 226 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite, 1 Queen Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/d02cd7b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Sofa bed - queen Premium bedding - 431 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Room, 1 Queen Bed, Terrace ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/d02cd7b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Terrace ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bathrobes Eco-friendly toiletries - 205 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Family Room, 1 Queen Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/5a5c1ae5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bathrobes Eco-friendly toiletries - 323 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Room, 2 Single Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/68eab371.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bathrobes Eco-friendly toiletries - 183 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Room, Multiple Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/2f13a033.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Multiple Beds 8.0 Very good 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bathrobes Eco-friendly toiletries - 258 sq ft - Sleeps 3 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Junior Suite, 2 Single Beds (Duplex) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/2f13a033.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Single Beds (Duplex) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bathrobes - 431 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Junior Suite, 2 Single Beds (Scaramanzia) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/2f13a033.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Single Beds (Scaramanzia) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bathrobes - 667 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Room, 2 Single Beds, Terrace ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/b7814782.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Terrace 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bathrobes Eco-friendly toiletries - 205 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Junior Suite, 1 Queen Bed ![Junior Suite, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/w3836h2565x4y4-6e5a4594.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bathrobes Eco-friendly toiletries - Sleeps 3 - 1 Queen Bed ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Living area | LCD TV](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/w3837h3713x3y4-e05db583.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bathrobes Eco-friendly toiletries - Sleeps 4 - 1 Queen Bed ### Superior Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bathrobes Eco-friendly toiletries - Sleeps 2 - 1 Queen Bed ### Superior Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Bathrobes Eco-friendly toiletries - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26700/26632/b5e1ab72_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UNA Hotels Napoli Naples City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Palazzo-Caracciolo-Napoli-MGallery.h2928427.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Palazzo-Caracciolo-Napoli-MGallery.h2928427.Hotel-Information) ## About the area Located in Naples City Centre, a neighbourhood in Naples, Palazzo Caracciolo Naples is near the airport and near a metro station. Spaccanapoli and Castel dell'Ovo are notable landmarks, and some of the area's activities can be experienced at Port of Naples and Molo Beverello Port. Botanical Garden of Naples and Naples Aquarium are also worth visiting. [Visit our Naples travel guide](https://www.expedia.co.uk/Naples.dx6034774) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.85514%2C14.26102&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wIJVvdL11h8PNuupv5TwzHeYucs=) Via Carbonara 112, Naples, NA, 80139 ### What's nearby - ![Spaccanapoli, Naples Italy. View of Spaccanapoli street splitting city center](https://images.trvl-media.com/place/6184541/e579c66e-dca2-4d9b-baf4-665780df3236.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Spaccanapoli 7 min walk \- 0.4 miles - ![Naples SEO Uploads](https://images.trvl-media.com/place/6077632/46312eef-8dd2-48f9-823b-ca061b12fdd4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Naples Cathedral 7 min walk \- 0.4 miles - ![Naples_NationalArchaeologicalMuseum_6077662_1](https://images.trvl-media.com/place/6077662/e08653c3-73f6-4d8e-9df1-8e1d33262d63.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Naples National Archaeological Museum 12 min walk \- 0.7 miles - Piazza Giuseppe Garibaldi 8 min walk \- 0.5 miles - Naples Underground 8 min walk \- 0.5 miles ### Getting around - Piazza Cavour Station 7 min walk - Naples (INP-Naples Central Rail Station) 13 min walk - Naples International Airport (NAP) 56 min drive ### Restaurants - Bar Schlemmer 5 min walk - Lombardi 1892 6 min walk - Pasticceria Capriccio 2 min walk - Foria 46 4 min walk - Cafeteria Spaccanapoli 5 min walk ## About this property ### Palazzo Caracciolo Naples Luxury upscale hotel near Spaccanapoli Located close to Naples National Archaeological Museum and Port of Naples, Palazzo Caracciolo Naples provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the steam room. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas. You'll also find perks such as: - An indoor pool - Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge) - A banquet hall, a 24-hour front desk and meeting rooms - Tour/ticket information, luggage storage and a gift shop - Guest reviews speak highly of the helpful staff Room features All 145 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Extra conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and bidets - LCD TVs with premium channels - Daily housekeeping, desks and desk chairs ### Awards and affiliations The property is a member of Historic Hotels of the World. ## Similar properties ![2 restaurants, breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/1000000/10000/8500/8486/61c458a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Continental Hotel Naples Naples City Centre - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 1,375 reviews £137 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=8486&PinnedHotelID=8486&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/22900/22859/d821d591.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Naples by IHG Poggioreale - 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24-hour return airport shuttle on request for a surcharge - 24-hour train station pick-up and drop-off shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Valet parking on site (EUR 30 per day) - Limited on-site valet parking ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 15 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Gym - Indoor pool - Steam room - Stereo - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business centre - 8 meeting rooms - Computer station - Conference centre ### Outdoors - Garden - Terrace ### Spa - Couples treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Lift (79 centimetre wide door) - Smooth flooring in room - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (119 centimetre high) - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 3 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1500 - Designated smoking areas (fines apply) - No plastic coffee stirrers - No plastic drinking straws - Reusable cups - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Pillow menu - Premium bedding ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Free daily newspapers - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 1 September to 30 April: - Swimming pool The following facilities are closed on Monday and Sunday: - Full-service spa - Sauna - Hot tub ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 5 kg per pet) Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 150 per stay - A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 15 per person - Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3) - Valet parking fee: EUR 30 per day - Pet fee: EUR 20 per pet, per day - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Spa fee: EUR 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT063049A13CX7WUL5 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transport to and from this property Guests under 14 years old are not allowed in the fitness facility or hot tub This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as MGallery Caracciolo Napoli MGallery Palazzo Caracciolo Napoli Palazzo Caracciolo Napoli MGallery Palazzo Caracciolo Napoli MGallery Collection Palazzo Caracciolo Napoli MGallery Collection Hotel Palazzo Caracciolo Napoli MGallery Collection Hotel Naples Palazzo Caracciolo Napoli MGallery Collection Naples m Gallery Palazzo Caracciolo Hotel Naples Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples Palazzo Caracciolo Napoli MGallery Sofitel Hotel Palazzo Caracciolo Napoli MGallery Sofitel Naples Palazzo Caracciolo Napoli MGallery Sofitel Palazzo Caracciolo Napoli Palazzo Caracciolo Naples Hotel Palazzo Caracciolo Naples Naples Palazzo Caracciolo Napoli MGallery Palazzo Caracciolo Naples Hotel Naples ## Frequently asked questions ### Does Palazzo Caracciolo Naples have a pool? ### How much does it cost to stay at Palazzo Caracciolo Naples? ### Is Palazzo Caracciolo Naples pet-friendly? ### How much is parking at Palazzo Caracciolo Naples? ### What time is check-in at Palazzo Caracciolo Naples? ### What time is check-out at Palazzo Caracciolo Naples? ### Does Palazzo Caracciolo Naples provide a shuttle to the airport? ### Where is Palazzo Caracciolo Naples located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palazzo Caracciolo Naples Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 6.6 Location ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 478 8 - Good 349 6 - Okay 110 4 - Poor 37 2 - Terrible 27 ## Reviews ### 10/10 Excellent #### Stephen 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities A wonderful 7 nights spent in a beautiful Italian palace turned into a fabulous hotel. The neighbourhood was a bit rough and devoid of nice restaurants but the Palazzo’ restaurant was wonderful. The staff were brilliant and friendly and helpful and we will definitely return ##### Stephen Stayed 7 nights in Dec 2025 ### 6/10 Okay #### Elaine 23 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The Hotel its self had a nice entrance, descent rooms, bed super soft with a lump in the middle. Sink was leaking from under the sink. We did not feel like the front desk staff was attentive, and we had a language barrier. Our last day we had a nice lady that spoke English. We had just come from Rome and were completely spoiled with hospitality- we did not get that here. And since we felt uncomfortable with the area - it would have been nice to have some guidance on where to go. We did feel safe inside the hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/500cea33-da7c-4e81-9cf7-a8c300e2348c-1769201531811.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19055c0f-a325-4031-ad2a-eb2830364c06-1769201530196.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elaine Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Audrey 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff was very friendly and helpful. Located in the newer part of Naples close to shopping and restaurants. ##### Audrey Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ebru 7 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good location, best hotel option to choose in Naples ##### Ebru Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Brandon 15 Nov 2025 Liked: Cleanliness, amenities The property is quite spectacular, though the neighborhood is somewhat rough (garbage, traffic, laundry, etc…) There was no hot water in the shower, and the hot tub was out of service. Dining on the property was a fantastic experience. The staff were of average friendliness — nothing remarkable, but not bad either. ##### Brandon Stayed 1 night in Nov 2025 ### 8/10 Good #### Brandy 17 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was memorable being in such a historic building. We had a nice evening in the bar in the covered courtyard. Our room was good and we had what we needed. ##### Brandy Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Laith 18 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice people there and the hotel is perfect from everything ##### Laith Stayed 1 night in Mar 2024 ### 10/10 Excellent #### shant 4 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff Friendly service Great beds. ##### shant Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Smita 12 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great staff!! ##### Smita Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Heather 3 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff very friendly and helpful. Beautiful hotel. Great restaurant ##### Heather Stayed 1 night in Sep 2023 ### 10/10 Excellent #### susan 8 Jun 2025 Liked: Cleanliness, amenities The hotel service was extremely nice. The lobby, bar and restaurant were all updated and looked great. The room was very comfortable but a bit worn. The door had scratches all over it. It would have been nice to have a coffee pot in the room with pods. Breakfast was wonderful. ##### susan Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Jody 2 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel in Naples. The staff was very helpful and accommodating. Excellent buffet breakfast! Walkable to most tourist attractions. ##### Jody Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Deborah 1 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best sleeping bed with great pillows, felt like we were sleeping on a cloud!! ##### Deborah Stayed 1 night in May 2024 ### 10/10 Excellent #### Jackie 20 Aug 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Naples Everyday WE were very happy and impressed with the room and service. ##### Jackie Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Mary 18 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would recommend to friends and family Was a great place to stay, close to the main station and the main sights, but not too close. Staff were all really helpful and professional ##### Mary Stayed 1 night in May 2024 ### 10/10 Excellent #### Arturo 6 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service starting fro the front staff, restaurant, overall. ##### Arturo Stayed 3 nights in Jul 2024 ### 8/10 Good #### John 4 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the place to stay if you want a nice hotel with big rooms and friendly staff. The area around it is not great but the staff helped us get taxis and it felt safe while on the grounds. Breakfast was very good but not amazing. Taxis about 15 Euros to get to most places My brother stayed at the Renaissance which seemed like a nicer hotel (great upstairs rooftop bar/restaurant) but he paid $200 more per night. We were in town for his son’s event so he wanted a fancy place ##### John Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Susan 30 Jan 2024 Liked: Staff & service, property conditions & facilities Wonderful accommodating staff. Rooms are spacious and clean with amenities. Easy walking to old town. Stop in Lollo Cafe for coffee and pasteries ##### Susan Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Nancy 1 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property- beautiful clean room accommodations. Staff was very helpful allowing us to leave our luggage since we arrived too early for check-in. This ally’s to go sightseeing. Thank you- will visit again. ##### Nancy Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Carlos Roberto 9 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is Strategically located, mear downtown at the same time far enough to provide silencie and confort. The hotel provides a very good breakfast. The hotel staff suportes in all questions and needs. In case in Naple no doubt in use their services again. ##### Carlos Roberto Stayed 5 nights in Sep 2024 ### 8/10 Good #### Sam 18 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good location. Friendly and helpful staff for any needs. Restaurant and bar convenient dining options if tired after a tour. Rooms clean and spacious. Plenty of areas to sit and relax outside of room. ##### Sam Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Hugh 25 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful Property Beautiful property with a Great Breakfast. Easy to get around. Not my favorite neighborhood but very easy to get cabs. ![](https://a.travel-assets.com/ugc/hotel-reviews/DE34A93BB76FBD9B176451DF6C23D7B014EFCCB51695683762419.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hugh Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Guill 28 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A royal gem in Naples Let me start with the fact that I don’t like Naples. But this hotel is like an island inside the not so inviting city. Used to be a real palace that turned into a luxurious hotel. When you walk to your room you really feel the royal atmosphere. Everything is new, clean and of excellent design, inside and outside the room. And the service is one of the best I’ve seen in many countries. The perfect choice if you ever in Naples. ##### Guill Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Nicholas 30 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a great hotel in a very good location. Very walkable with access to restaurants, tourist attractions, churches. You name it. Not overly far from the port for ferry rides to Capri or Positano or Amalfi, and a 10-minute walk to the train station. Professional and courteous staff made the stay all the better. Had a great room with an ice cold AC so that helped as well. ##### Nicholas Stayed 4 nights in Jul 2024 ### 4/10 Poor #### Stacy 18 Apr 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The hotel needs some work. Our ac unit barely worked and we couldn’t open the window, so our room was incredible hot and stuffy. The facilities need to be renovated. There’s worn out furniture in the hallway, tile falling off in the bathroom. The one positive was that the staff was amazing! Hilton needs to put some money into this hotel because it has the potential to be great. The courtyard area is nice and a quiet relief from the extremely noisy city. ##### Stacy Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Grand Hotel De La Ville](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-De-La-Ville.h1130562.Hotel-Information) > > [Hotel Conca Park](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Conca-Park.h1563036.Hotel-Information) > > [Grand Hotel Parkers](https://www.expedia.co.uk/Naples-Hotels-Grand-Hotel-Parkers.h7441.Hotel-Information) > > [Grand Hotel Vesuvio](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Vesuvio.h1213080.Hotel-Information) > > [Gentile Relais B&B](https://www.expedia.co.uk/Naples-Hotels-Gentile-Relais-BB.h19097871.Hotel-Information) > > [Hotel Eden](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Eden.h1668011.Hotel-Information) > > [LHP Napoli Palace & spa](https://www.expedia.co.uk/Naples-Hotels-Hotel-Serius.h1419068.Hotel-Information) > > [Parco dei Principi Hotel](https://www.expedia.co.uk/Sorrento-Hotels-Parco-Dei-Principi-Hotel.h8532.Hotel-Information) > > [Grand Hotel Capodimonte](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Capodimonte.h1260076.Hotel-Information) > > [Micalò ArtRooms](https://www.expedia.co.uk/Naples-Hotels-Micalo-ArtRooms.h1526062.Hotel-Information) > > [Hotel Metropole](https://www.expedia.co.uk/Sorrento-Hotels-Metropole.h2534855.Hotel-Information) > > [Hotel Miramare](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Miramare.h1265400.Hotel-Information) > > [Hotel Villa Maria](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Villa-Maria.h915379.Hotel-Information) > > [Grand Hotel Ambasciatori](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Ambasciatori.h1227639.Hotel-Information) > > [Hotel Capri ](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Capri.h2541488.Hotel-Information) > > [Hotel Michelangelo](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Michelangelo.h2806579.Hotel-Information) > > [Boutique Hotel Helios](https://www.expedia.co.uk/Sorrento-Hotels-Boutique-Hotel-Helios.h9740541.Hotel-Information) > > [San Giovanni a Teduccio Napoli 10 min metro from the center of Naples](https://www.expedia.co.uk/Naples-Hotels-San-Giovanni-A-Teduccio-Naples-10-Minutes-From-The-Center-Of-Naples.h39064082.Hotel-Information) > > [Hotel Cimarosa](https://www.expedia.co.uk/Naples-Hotels-Hotel-Cimarosa.h4144518.Hotel-Information) > > [So' Lifestyle Hotel Sorrento](https://www.expedia.co.uk/Sorrento-Hotels-So-Lifestyle-Hotel-Sorrento.h919872.Hotel-Information) > > [Grand Hotel Riviera](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Riviera.h6487495.Hotel-Information) > > [Kbirr Charming House](https://www.expedia.co.uk/Naples-Hotels-NapoliRe.h45567774.Hotel-Information) > > [Le Terrazze](https://www.expedia.co.uk/Sorrento-Hotels-Le-Terrazze.h916858.Hotel-Information) > > [Grand Hotel Aminta ](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Aminta.h869606.Hotel-Information) > > [Hotel Eden Roc](https://www.expedia.co.uk/Positano-Hotels-Hotel-Eden-Roc.h528650.Hotel-Information) > > [Villa Elisio Hotel & Spa](https://www.expedia.co.uk/Naples-Hotels-Villa-Elisio-Hotel-Spa.h36278517.Hotel-Information) > > [Continental](https://www.expedia.co.uk/Sorrento-Hotels-Continental.h2496811.Hotel-Information) > > [Grand Hotel Excelsior Vittoria](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Excelsior-Vittoria.h25266.Hotel-Information) > > [Grand Hotel Royal](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Royal.h1227638.Hotel-Information) ---