Our stay in the Cross Hotel was exemplary!
First, a high floor room was requested which was provided.
Next, our room view looked into the building next to us (the window was a little small), so I asked to be moved further along the floor so I could get a better view. The staff were quick to organise another room within a matter of minutes.
Further, the quality of the room was top quality. The doona was not too hot or too heavy or light - it was just right! We had the best sleep in this hotel. The pillows were also really really good quality (you can even purchase them if you want!!). Not too hot or hard to provide a good night's sleep.
Further, l'occitane bathroom products were provided. The shower was also very refreshing with a good strong water flow, almost 'massage-like'. Great after a long day out!
The mood and ambience of the hotel was also the best we've experienced on our trip. There was mood lighting in the floors with interesting and modern decor.
I would definitely recommend this hotel and would definitely stay again!
We are a family of 3, husband, daughter of 20 and myself. The room was perfect for us because my husband and I stayed in the inner room, while my daughter had a sofa bed in the living area. The staff were helpful and even helped us book a tour to Kyoto and Narra.
Area was safe, we went out at midnight and did not feel scared. Convenient to going to and from the airport even with big luggage. We just walked and pulled our luggage from hotel to the train. Will go back next time.
When you re based at Fraser Residence Nankai Osaka, you will soon get used to luxurious, tranquil living only moments from …More
The hotel is right in Dotombori, entertainment center of Osaka. You have tons of restaurants, bars, shopping and pachinko parlors right downstairs from the hotel as well as a 24 hr. 7 store (like 7-11 in US) with atm. Hotel itself is very clean with good housekeeping and helpful staff. Free wifi and bottled water every day.
The hotel wasn't too hard to find, it was close to a rail station which made getting around Osaka easier. The convenience store across the alley was perfect for not just snacks but toiletries, socks and other necessities. The nearby Dotonbori is within walking distance and is a great place to shop and visit, as well as the Shinsaibashi shopping arcade and Amerika-mura areas. The hotel is small but comfortable, the staff were very helpful and spoke English well enough to assist with practically anything, and the amenities were basic but still very good (Wi-Fi was good and didn't seem to cut out). Overall it was a great hotel to stay at for the services, location and price.
Traveller from Portland, OR
Discover the BEST WESTERN Fino Osaka Shinsaibashi in the heart of the second largest city in Japan. Located between two major …More
This is a really good hotel in a great location. Was about a 10 minute walk from nankai line station which was great for access to and from kansai international. Located just minutes from food and shopping. Rooms are small by western standards but was decent size for me and my partner. Room was clean and tidy. Staff was very courteous and enjoyed the free bottle of water for using their Eco program. Breakfast buffet is good selection and good value. Overall highly recommend this hotel and would stay here again.
This area contains the covered shopping arcade Jan Jan Yokocho, named after the “jan jan” sound of the stringed instruments waitresses traditionally played to attract customers to their restaurants. Originally frequented by blue-collar workers during the 1950s, it remains a destination for down-to-earth nostalgic dining. Also nearby is Tsutenkaku Tower. Considered by residents to be the symbol of modern Osaka, the tower’s observation platform offers city views from 91 meters above the street.
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