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Overview of Swissotel Nankai Osaka

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Indoor pool
Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains
UNESCO Sustainable Property

Swissotel Nankai Osaka

5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationKuromon Ichiba Market6 min walk
    Popular LocationNipponbashi6 min walk
    Popular LocationNamba Parks7 min walk
    AirportOsaka (KIX-Kansai Intl.)53 min drive

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About this area

Osaka

Located in Namba neighbourhood, Swissotel Nankai Osaka is connected to a shopping centre. Umeda Sky Building and Port of Osaka are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Tennoji Zoo and Osaka Science Museum. Looking to enjoy an event or a game? See what's going on at Kyocera Dome Osaka or Osaka Prefectural Gymnasium. Guests love the hotel's convenience for public transportation: Namba Station (Nankai) is 5 minutes on foot and Namba Station is 6 minutes.
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Popular Location

What's nearby

  • Namba Grand Kagetsu Theater - 3 min walk
  • Dotonbori Glico Sign - 5 min walk
  • Kuromon Ichiba Market - 6 min walk
  • Nipponbashi - 6 min walk
  • Namba Parks - 7 min walk

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station (Nankai) - 5 min walk
  • Osaka (KIX-Kansai Intl.) - 48 min drive

Restaurants

  • Tavola36 — 1 min walk
  • Hana-Goyomi — 1 min walk
  • Jiyūken - 3 min walk

About this property

Swissotel Nankai Osaka

Luxury hotel connected to a shopping centre in Osaka with 5 restaurants
Along with 5 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 546 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences such as fridges and electric kettles. Room service, down duvets and free bottled water are among the other amenities available to guests.
Swissotel Nankai Osaka offers 546 forms of accommodation with a safe and complimentary bottles of water. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Purovel Spa and Sports has 5 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

Guests under 16 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 3300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 3650 for adults and JPY 1850 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Conference centre
  • Meeting rooms 15

Spa

  • 5 treatment rooms
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from May 10 2021 to May 16 2021 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for JPY 10000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3650 for adults and JPY 1850 for children (approximately)
  • Self-parking fee: JPY 3300 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit guests with tattoos to use the public bathing areas and other public facilities.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 16 years old are not allowed in the spa

Property is also known as

Nankai Osaka
Nankai Swissotel
Osaka Nankai Swissotel
Osaka Swissotel
Swissotel Nankai
Swissotel Nankai Hotel
Swissotel Nankai Hotel Osaka
Swissotel Nankai Osaka
Swissotel Osaka
Swissotel Osaka Nankai
Osaka Swissotel Nankai Hotel
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Osaka Hotel
Swissotel Nankai Osaka Hotel
Swissotel Nankai Osaka Osaka
Swissotel Nankai Osaka Hotel Osaka

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 1012 out of 1727 reviews
5 - Excellent 59%
Rating 4 - Good. 540 out of 1727 reviews
4 - Good 31%
Rating 3 - Okay. 106 out of 1727 reviews
3 - Okay 6%
Rating 2 - Poor. 51 out of 1727 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 1727 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities
Write a review

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Nov 2020

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good, but I'm not sure it's 5-star.
We got a very good deal on this hotel so I can't complain too much. It was very clean and the service was good, but it didn't really feel 5-star. I stayed in 4-star hotel the following day and I honestly thought that was better. My biggest complaint is that when we went to check in, there was huge queue and it took 30+ mins to check in - I've never experienced this before in any other hotel. I appreciate problems do happen, but there was no explanation given for why it was taking so long. An apology is nice, but an explanation lessens the frustration too.
Stayed 1 night in Oct 2020

4/5 Good

Stayed 2 nights in Sep 2020

5/5 Excellent

Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020