"Good clean room with very helpful staff. Was very busy and the outside area overlooking the lake were a little cluttered with leftover glasses etc but overall, a very pleasant stay."
"We had a problem when we arrived as we had booked a Superior King Room with our dog but on arrival told we couldn't have that so downgraded to a lessor room.
But the staff gave us a free drink and free parking and as we had no choice at that stage we had to accept it.
Very annoying as I had called in advance to confirm the booking and that we were bringing a dog etc but thats the problem with corporates"
"We had a lovely four night stay. The staff are all amazing, very polite and helpful. The room was very big with a comfortable bed and sofa bed. Both room and bathroom were very clean and cleaners came in every day and changed towels, made beds etc. The breakfast was nice with plenty of choice. I especially loved the pastries. The leisure centre/pool was fantastic. Very clean and lovely staff. I would be very happy to stay at this hotel again."
"Really beautiful Cotswolds old English building, with extremely attentive staff, two wonderful restaurants & an incredible spa. Would definitely recommend."
"Great staff and customer service, rooms nice and clean but air con was not brilliant and the sinks in the room would not put out cold water for more than 5 seconds and kept flowing extremely hot. Apart from that it was a nice stay"
"Hot night with no air con unfortunately, got an upgraded room but it’s pretty tired but clean enough, would I stay there again…..not sure. Staff were very helpful."
"Had a great stay here on a Sunday night. The weather was great so we were able to sit on the terrace.
There was both a wedding and a family party during our one night stay which took up a lot of the outdoor space but we did manage to find some seating.
Food was good and plenty of options"