Muir Beach Holidays from £510

Please avoid this hotel. It is the worst hotel I had ever been. So dirty with bed bugs. Mattress and pillows are not comfortable. There is only two thin sheets one to cover the mattress and the other is so smelly as if it was never washed. You can tell how dirty it is as soon as you enter seeing the dirty carpet and the terrible smell. I tried to find a hotel in SF after a work trip and this hotel was the only one I found. The noise from the street is unbearable. Homeless fighting, theatre staff moving stuff until early morning. I don’t think this hotel should be in Expedia.

Ok

Horrible service for myself and the couple we traveled with. Prepaid for parking, valet was full, had to park 2 blocks away, not a big deal but annoying. The issue was the staff refused to refund me for the prepaid parking. I was simply told we cannot do it. They refunded something else that was half the price of the parking which was ridiculous. I’m hauling all my stuff through downtown on the sidewalk instead of pulling up and having my luggage handled like I paid for. All that would have been ok but you don’t refund me for the parking I didn’t even use?? That was ridiculous. 0 stars, will never stay again. This is an expensive hotel, you would expect the level of service to match.