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"The hotel is in a beautiful setting. Quiet and peaceful. We stayed in a room with a balcony with lovely views. The room was small and in need of an upgrade in my opinion. Older furniture. The bathroom whilst a good size with nice toiletries was also looking tired in parts. The reception staff were very helpful and friendly. We ate Sunday lunch in the restaurant. The restaurant is lovely. The food was excellent.Although not very very generous on portions of vegetables. The service was excellent during the lunch however a little disorganised at breakfast. Nice touch of complimentary gin and tonic in the room . However when we asked for ice and tonic for the room it never arrived. The spa facilities are in a lovely setting are small only 4 heated loungers so a little crowded. Best to go in quiet times. The outside seating is fab with outdoor heating. Breakfast was nice but had to ask for several items during our breakfast. We found all the staff to be very friendly a credit to the hotel. Just a few minutes walk into Grasmere centre."

"Good"

"So checkin staff was great, but rooms were so tired, and whole place was dark and miserable. Parking was basically in the service station, which did not feel at all secure. Again, staff were great and helpful."

"A bit dates but clean and lovely staff"

"The parking was easy & we walked everywhere in the town so didn’t use the car at all. The staff in the bar were friendly and helpful. We ate there both nights."

"Great staff. Easy check in."

"The staff were very friendly, welcoming and efficient. The food was very good. The hotel is very comfortable, well furnished and very quiet being a little remote. No outside noise and very little noise inside the hotel even with coach parties staying over. Looking forward to my next visit."

"Brilliant "

"Had to pay extra for using the spa facilities however we went down twice during our stay and you could have just walked straight in. Didn’t check if we had paid or not."