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Reviews of Grand Hotel Plaza e Locanda Maggiore

4 out of 5
Grand Hotel Plaza e Locanda Maggiore
Piazza del Popolo, 7, Montecatini Terme

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 31 reviews" "
Rating 8 - Good. 9 out of 31 reviews" "
Rating 6 - Okay. 0 out of 31 reviews" "
Rating 4 - Poor. 4 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property in the middle of Montecatini Terme. Great European breakfast. Close to the train station. Everyone was kind and we enjoyed our room!

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very pleasant and helpful. I would recommend this hotel to anyone who is visiting Montecatini.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tatyana

Stayed 6 nights in Oct 2023

8/10 Good

Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the central piazza and just a short walk to restaurants, parks and the funicular. Breakfast choices a little limited but still good. A lovely place to stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a very convenient location in Tuscany. The staff was warm and welcoming. The breakfast was incredible and the rooms were spotless! Plenty of restaurants and shopping in the area, but also convenient to travel to other gorgeous towns in the area. I would definitely stay here again!
Stayed 7 nights in Nov 2022

4/10 Poor

Jacqueline

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed upon arrival & seeing this hotel. It looks like a hotel stuck in 70’s. As soon as entering the lobby, the smell of mold and cigarette overwhelms you. The carpets are really old and look dirty. There was an area rug on the steps of the first floor which was extremely dirty and smelled like mold. The rooms looked old with old furnitures. The bed frame and the table were old formaica laminated material. Bathroom shower was very small and old. Air conditioning was not working unless outside weather temperature was very hot or very cold. And the WIFi did not work in the two rooms that we saw. The bed cover was old and green color. I could not feel it is clean or not. I couldn’t see myself sleeping on this bed. The key to the rooms were big old metal keys. Bottom line, The condition of the hotel was terrible. It needs a major update. Staffs and location were ok, though. But I left on the first night. This hotel should not be 3 stars. May be 2?
Stayed 5 nights in Oct 2022

8/10 Good

Lira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price we paid. Location is excellent, breakfast is ok, the room (and hotel overall) has somewhat old world charm.
Stayed 1 night in Sep 2022

10/10 Excellent

Pauline, east hampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A classic
Great classical hotel that hasn't changed in 100 years and why should it, roll on then next 100! a refreshing change from chain hotels to this family run grande!
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
We had a great 6 night stay at this hotel. The staff are the tops being happy and greeting. The room was first class spacious with period decor and a high ceiling. Our room overlooked the main town piazza which was lively and entertaining in the evening. The breakfast was very good with plenty of variety. I would and hopefully will stay here again.
Stayed 6 nights in Sep 2019
Response from Giancarlo Poli on 4 Oct 2019
Thank you William

10/10 Excellent

Roberto, New Orleans , La.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location / STAFF. VALUE. Central location to Train
Stayed 5 nights in Sep 2019
Response from Giancarlo Poli on 22 Sept 2019
Thank you Roberto

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
This old property could be real great if it gets some repairs and renovations done on it! The bathroom was uncomfortable, too old, too small that you could hardly move in it!!! Front desk staff were nice but the staff at the breakfast area were unfriendly, not willing to provide for your need..... This was a happy occasion, we were there for our niece’s wedding so we didn’t get disappointed and discussed of the property and some rude staff right there, as we would have ...
Stayed 4 nights in Aug 2019
Response from Giancarlo Poli on 5 Sept 2019
Dear Guest, Thank you very much for your feedback. I am very sorry to hear that you felt treated inapprioriately by our staff. I am sure that they didn't have bad intentions. I hope that overall you had a nice stay and lovely weekend.

4/10 Poor

Verified traveller

Stayed 4 nights in Aug 2019
Response from Giancarlo Poli on 22 Sept 2019
Thank you

10/10 Excellent

Family4

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location right in the central square. We were able to people watch and enjoy the music from our window.
Stayed 2 nights in Aug 2019
Response from Giancarlo Poli on 29 Aug 2019
Thank you for your 5 point review

4/10 Poor

Alfredo

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Struttura datata, con moquette in camera impregnata di odori che hanno causato allergia. Impianti obsoleti, da rifare. Nel frigo bar bicchiere di vetro sanato e sbeccato. Vano ascensore chiuso da una struttura in compensato laminato . Colazione con utilizzo di macchinette, se vuoi un cappuccino lo paghi a parte. Giuseppe Verdi è stato un suo ospite illustre e l'albergo è rimasto a quei tempi
Stayed 1 night in Nov 2023

8/10 Good

Sandro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Posizione, grandezza delle stanze e del bagno - La struttura meriterebbe interventi di ammodernamento in alcune aree per renderla top
Stayed 1 night in Aug 2023

8/10 Good

brian

Stayed 7 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Excellent
Het is een Hotel op een toplocatie. Precies in het centrum en op 1 minuut loopafstand van het treinstation. Parkeren moet je geluk hebben dat je wat in de buurt vind ( de blauwe lijnen). Het Hotel ia gedateerd, maar schoon en netjes. Het personeel is zeer vriendelijk en zijn erg behulpzaam. Van de receptie tot het restaurant iedereen is zeer servicegericht.
Stayed 4 nights in Jul 2023

10/10 Excellent

Annalaura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliato
Hotel che rispetta le aspettative. Bagno grande, nuovo e pulito. Stanza grande (con moquette), dotata di tutti i confort. Bellissimo l’angolo piscina. Colazione internazionale inclusa.
Stayed 1 night in Jul 2023

10/10 Excellent

Berit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lækkert hotel midt i byen
Lækkert hotel lige midt i byen.
Stayed 1 night in Jul 2023

10/10 Excellent

Stefania

Stayed 1 night in May 2023

8/10 Good

Federica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Salim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff which makes this hotel a great place
Amazing place to stay at, outstanding service, very helpful and caring staff, Sylvia helped us a lot as my son got sick and she kept asking about him all the time. The pool was excellent and the prices are very reasonable whether it's drinks or snacks. A very good experience overall will definitely comeback.
Stayed 4 nights in Jul 2022

10/10 Excellent

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from G.Poli on 25 Jun 2022
Grazie mille , speriamo di rivederla presto . cari saluti Liliana

8/10 Good

Elio Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Torben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Cristian, Roma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura pulita..buon cibo e situata nel centro di Montecatini
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

8/10 Good

Gerard

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2019
Response from Giancarlo Poli on 25 Aug 2019
Thank you Gerard