Title: DoubleTree by Hilton Florence Metropole Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1202204&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # DoubleTree by Hilton Florence Metropole Travelers enjoy la dolce vita at this stylish Florence hotel with an on-site Italian restaurant for lunch and a 24-hour gym for whenever inspiration strikes. ## Photo gallery for DoubleTree by Hilton Florence Metropole ![Bar (on property) - DoubleTree by Hilton Florence Metropole (Florence)](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/64db670a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, desk, soundproofing - DoubleTree by Hilton Florence Metropole (Florence)](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/63df75a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, soundproofing - DoubleTree by Hilton Florence Metropole (Florence)](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/2dde0e65.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - DoubleTree by Hilton Florence Metropole (Florence)](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/3f6b8498.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - DoubleTree by Hilton Florence Metropole (Florence)](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/7ba7ab60.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hilton Florence Metropole Hotel, in the heart of the city, blends modern comfort with Italian charm. Guests enjoy the daily manager's reception, savor authentic cuisine at Luci Della Citta restaurant, and maintain their fitness routine in the 24-hour gym. ## Reviews 8.2 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £107 includes taxes & fees 18 Jan - 19 Jan ## Room options ### Check availability for these dates Tonight [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Room, 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/b042cf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.8 Excellent 14 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Private bathroom Bidet Shower/bath combination - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Twin Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/63df75a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Private bathroom Bidet Shower/bath combination - 269 sq ft - Sleeps 2 - 2 Single Beds ### Junior Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Separate bedroom Bidet - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, City View ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/b042cf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, City View 9.8 Exceptional 6 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Bidet Private bathroom Hairdryer - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Twin Room, City View ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/63df75a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, City View 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Bidet Private bathroom Hairdryer - 269 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Room, 1 King Bed, City View ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/67542e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Bathrobes Bidet - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed (Family) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/2dde0e65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Family) ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Sofa bed Separate bedroom - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/930ec0f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Shower/bath combination Hairdryer Bidet - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive Twin Room ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/cdbd0e1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Bidet Shower/bath combination - 269 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Room, 1 King Bed, Corner ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/67542e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Corner ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Bidet Minibar - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/b042cf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Bidet Minibar - Sleeps 2 - 1 King Bed ### View all photos for Executive Room, 1 King Bed, City View, Corner ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/b042cf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, City View, Corner ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Bidet Minibar - Sleeps 2 - 1 King Bed ## You may also like Ad ![Property entrance](https://images.trvl-media.com/lodging/1000000/30000/26000/25903/3511b80a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Albani Firenze Historic Centre of Florence - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hilton-Florence-Metropole-Hotel.h1202204.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hilton-Florence-Metropole-Hotel.h1202204.Hotel-Information) ## About the area Located in Florence, DoubleTree by Hilton Florence Metropole is in the business district and near the airport. Pitti Palace and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Fortezza da Basso and Cathedral of Santa Maria del Fiore. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. Spend some time exploring the area's activities, including winery tours. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77343%2C11.18974&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bkPl5Tb4vDT4GzDKrPxcBqEGjPQ=) Via del Cavallaccio 36, Florence, FI, 50142 ### What's nearby - UCI Cinemas Firenze \- 2 min walk \- 0.1 miles - The Garden of Archimedes \- 8 min walk \- 0.5 miles - Parco Fedi \- 16 min walk \- 0.9 miles - Arno River \- 4 min drive \- 2.7 miles - Cascine Park \- 5 min drive \- 1.8 miles ### Getting around - Porta al Prato Station - 7 min drive - Nenni - Torregalli (Lupi di Toscana) Tram Stop - 20 min walk - Peretola Airport (FLR) - 16 min drive ### Restaurants - ‪Bar Pasticceria Erg - ‬13 min walk - ‪Starbucks - ‬3 min drive - ‪Bar Torello - ‬7 min walk - ‪Old Wild West - ‬2 min walk - ‪Churrascaria Rio Grande - ‬1 min walk ## About this property ### DoubleTree by Hilton Florence Metropole Upscale hotel near Fortezza da Basso At DoubleTree by Hilton Florence Metropole, you can look forward to a free daily manager's reception, dry cleaning/laundry services and a bar. The on-site Italian cuisine restaurant, Luci Della Citta, offers lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free WiFi in public areas, with a speed of 25+ Mbps. Additional perks include: - Full breakfast (surcharge), self-parking (surcharge) and train station pick-up service - An electric car charging station, a banquet hall and a porter/bellboy - Multilingual staff, wedding services and a lift - Guest reviews say great things about the helpful staff Room features All 212 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as air conditioning and safes. Other amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Showers, bidets and free toiletries - Flat-screen TVs with satellite channels - Fridges, daily housekeeping and desks ## Similar properties ![Daily full breakfast (EUR 15 per person)](https://images.trvl-media.com/lodging/2000000/1590000/1581100/1581055/61c0ed74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Florence Novoli Florence - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 850 reviews £115 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1581055&PinnedHotelID=1581055&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1470000/1463200/1463136/606068ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cosmopolitan Florence - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 9.0 Wonderful 1,001 reviews £85 includes taxes & fees 25 Jan - 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Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.0 Very good 1,001 reviews £73 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=119341&PinnedHotelID=119341&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Train station pick-up shuttle (surcharge) from 10:00 AM to 10:30 PM - Train station shuttle at scheduled times - Train station drop-off (surcharge) - Covered parking on site (EUR 10 per day) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available for a fee: EUR 15 for adults and EUR 15 for children - A bar/lounge - A restaurant - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Luci Della Citta ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room cot - In-room refrigerator - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 2 meeting rooms - Business centre - Conference centre (5,382 square foot of space) ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 15 floors - Banquet hall - Built in 2004 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Laptop-compatible safe - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 30 per pet, per stay Service animals are welcome, and are exempt from fees Up to 34 kg per pet Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 30.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children - Covered self-parking fee: EUR 10.00 per day - Pet fee: EUR 30 per pet, per stay - Service animals are exempt from fees - Rollaway bed fee: EUR 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation A car is recommended for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Florence Hilton Metropole Florence Metropole Florence Metropole Hilton Hilton Florence Hilton Florence Metropole Hilton Metropole Florence Hilton Metropole Hotel Florence Metropole Florence Hilton Florence Metropole Hotel Florence Hilton Florence Metropole Hotel Doubletree by Hilton Florence Metropole Hotel Doubletree by Hilton Florence Metropole Florence Doubletree by Hilton Florence Metropole Hotel Florence ## Frequently asked questions ### Is DoubleTree by Hilton Florence Metropole pet-friendly? ### How much does it cost to stay at DoubleTree by Hilton Florence Metropole? ### How much is parking at DoubleTree by Hilton Florence Metropole? ### What time is check-in at DoubleTree by Hilton Florence Metropole? ### What time is check-out at DoubleTree by Hilton Florence Metropole? ### Where is DoubleTree by Hilton Florence Metropole located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## DoubleTree by Hilton Florence Metropole Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 6.4 Location ### 8.6 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 413 8 - Good 379 6 - Okay 123 4 - Poor 59 2 - Terrible 26 ## Reviews ### 10/10 Excellent #### Nicola Maria 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Good staff, room so clean and nice lace to stsy ##### Nicola Maria Stayed 1 night in Dec 2025 ### 10/10 Excellent #### RAYMOND 15 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff and awesome location ##### RAYMOND Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### ayub 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Check in staff were very helpful especially Samuel ##### ayub Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Nicholas 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place with really nice and helpful staff ##### Nicholas Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Michael 9 Jul 2025 Liked: Cleanliness, amenities Clean and newer rooms. Hotel staff friendly ##### Michael Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Lidiya 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, convenient for stop over , near motorway, easy parking. Excellent service and great selection for breakfast. Excellent idea of shuttle bus to nearest tram stop. But even on taxi 20-30 euro to centre. ##### Lidiya Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Tracy 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous room and really comfortable bed. Great view. There was loud music playing on the street (a club?) that kept me awake for a while, and the hotel is not within walking distance of any sights. Had to take a cab to the city center or to dine. ##### Tracy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Andrea 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful. ##### Andrea Stayed 1 night in Jul 2024 ### 10/10 Excellent #### John 17 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with good views of the city but away from the crowds ##### John Stayed 1 night in Aug 2023 ### 10/10 Excellent #### David Riddick 7 Nov 2024 Liked: Staff & service, amenities, property conditions & facilities The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay. ##### David Riddick Stayed 9 nights in Oct 2024 ### 10/10 Excellent #### Selena 29 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was a very comfortable stay. Breakfast was nice and convenient. Even though it was not in the city center, it was a short taxi ride away (about €30). Good service and quiet hotel. ##### Selena Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Mark 16 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked the executive lounge and the view. The staff was extremely helpful, especially Gessica. ##### Mark Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Yared 9 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cleanses, easy parking ##### Yared Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Lawrence 20 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Miles from the city center, a break after the tours. Prompt shuttle service and taxi service made transport easy ##### Lawrence ### 8/10 Good #### Richard 7 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good stay at Hilton Florence Metropole. Very helpful and friendly staff. Room a little in need of renovation (signs of wear and tear and mould around the bath area). Restaurant was fairly priced when considering you have to travel to go anywhere else too. Overall very good. ##### Richard Stayed 1 night in Nov 2024 ### 6/10 Okay #### gelsomino 20 Oct 2023 Liked: Cleanliness, staff & service Above average Italian hotel that are usually old and small. The rooms that face the Main Street might little bit noisy. Staff is great. ##### gelsomino Stayed 1 night in Oct 2023 ### 4/10 Poor #### Erina 15 Oct 2023 Liked: Staff & service Disliked: Property conditions & facilities The staff very friendly . The shuttle service very convenience. However the room needs some maintenance in the area where you plug the phone. ##### Erina Stayed 2 nights in Oct 2023 ### 8/10 Good #### Marzban 11 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were clean , Hotel staff is nice and they have a van to take to local tram station but requires van, tram travel to Florence town center. Limited dining options in the hotel area. ##### Marzban Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Simone 28 Aug 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Just the perfect hotel for Florence The hotel is lovely and the location is perfect if you have a car. The free shuttle works so well and the driver is so friendly too. We had a slight issue at the hotel but the manager Alejandro was so fantastic and understanding and went above and beyond to resolve it. All the staff were so friendly and helpful. Breakfast was amazing, really great value and lots of choice. Will definitely recommend all my friends and family to stay here. Can’t wait to return! ![](https://a.travel-assets.com/ugc/hotel-reviews/A17BBE3262BC218B89CA5D743E12800C49E62BE21693212230454.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Simone Stayed 1 night in Aug 2023 ### 8/10 Good #### Priscilla 4 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really wish that our bathroom door wasn't see through but other than that the stay was good. Our Hilton hotel driver, Giovanni was very helpful. He definitely made the stay more convenient. He was very nice, and even helped us make a reservation to a restaurant, which ended up being one of the best restaurants we've been to so far during our trip. He made the experience enjoyable. ##### Priscilla Stayed 3 nights in Mar 2024 ### 8/10 Good #### Marwan 27 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel runs a reliable shuttle service to the nearest Tram station, which solves the problem of commuting to town center. The shuttle van drivers are excellent and punctual. Tran tickets are available for purchase from the reception. Optional breakfast is great and varied, and includes continental, Italian and English breakfast options. ##### Marwan Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Annaliza 15 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hilton Metropole Firenze Beds were clean and comfortable. I had the dinner special and it was not good but the room was clean and comfortable. Staff was very courteous and helpful. My room did not have a hair dryer but everything else was there. I would stay here again. ##### Annaliza Stayed 1 night in Sep 2023 ### 8/10 Good #### Ronna 16 Oct 2023 Liked: Cleanliness, staff & service The hotel staff was wonderful - from reception to concierge to cleaning staff. Hallway was very dirty upon exiting the elevator- all the way down to our hotel room. Doors and windows are thin so you hear everything outside and in the hallways . ##### Ronna Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Miguel 11 Oct 2024 #### Great experience in Florence Very nice, breakfast was good, shuttle to tram station was great. driver, the only philipino was the nicest person. If you have large luggage definitely need to take taxi. If to train station. Will cost you 30\. To 40 euro not very nice. Take tram to Florence center and back without luggage anytime. ##### Miguel Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### ROBERTA 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is always clean & orderly, staff are approachable, friendly & most helpful! ##### ROBERTA Stayed 4 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Fattoria di Maiano](https://www.expedia.co.uk/Fiesole-Hotels-Fattoria-Di-Maiano.h15814589.Hotel-Information) > > [Villa Rosetta, int 1\. cozy apartment with direct access to the sea](https://www.expedia.co.uk/Monte-Argentario-Hotels-Villa-Rosetta.h51913732.Hotel-Information) > > [Hotels in Moreton-in-Marsh](https://www.expedia.co.uk/Moreton-In-Marsh-Hotels.d4400.Travel-Guide-Hotels) > > [Castello di Bossi](https://www.expedia.co.uk/Castelnuovo-Berardenga-Hotels-Casa-Tolomei-Bossi-Di-Sopra.h12063027.Hotel-Information) > > [hu Firenze Certosa camping in town](https://www.expedia.co.uk/Impruneta-Hotels-Firenze-Certosa-Camping.h101503652.Hotel-Information) > > [TH Tirrenia - Green Park Resort](https://www.expedia.co.uk/Pisa-Hotels-Hotel-Mercure-Tirrenia-Green-Park.h583526.Hotel-Information) > > [Giglio](https://www.expedia.co.uk/Montecatini-Terme-Hotels-Giglio.h921993.Hotel-Information) > > [TH Capoliveri - Grand Hotel Elba International](https://www.expedia.co.uk/Capoliveri-Hotels-Grand-Hotel-Elba-International.h2541656.Hotel-Information) > > [Borgo Di Colleoli Resort](https://www.expedia.co.uk/Palaia-Hotels-Borgo-Di-Colleoli-Resort.h4325005.Hotel-Information) > > [Tuscany Villa with private pool and jacuzzi for Honeymoon and summer holiday](https://www.expedia.co.uk/Castelnuovo-Di-Val-Di-Cecina-Hotels-Tuscany-Villa-With-Private-Pool-And-Jacuzzi-For-Honeymoon-And-Summer-Holiday.h18971563.Hotel-Information) > > [All-Inclusive Hotels in La Cala de Mijas](https://www.expedia.co.uk/La-Cala-De-Mijas-Hotels-All-Inclusive-Hotel.0-0-d6258216-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Karma Borgo Di Colleoli](https://www.expedia.co.uk/Palaia-Hotels-Karma-Borgo-Di-Colleoli.h57243768.Hotel-Information) > > [Auto Park Hotel](https://www.expedia.co.uk/Florence-Hotels-Auto-Park-Hotel.h1058012.Hotel-Information) > > [Borgo Pignano Volterra Tuscany](https://www.expedia.co.uk/Volterra-Hotels-Borgo-Pignano.h8677240.Hotel-Information) > > [Castello Banfi - Il Borgo - Relais et Chateaux](https://www.expedia.co.uk/Montalcino-Hotels-Castello-Banfi-Il-Borgo.h4774015.Hotel-Information) > > [Camping Feniglia](https://www.expedia.co.uk/Monte-Argentario-Hotels-Camping-Feniglia.h18458697.Hotel-Information) > > [Il Castello di San Ruffino](https://www.expedia.co.uk/Casciana-Terme-Lari-Hotels-San-Ruffino-Resort.h8231979.Hotel-Information) > > [Hotel Da Vinci](https://www.expedia.co.uk/Vinci-Hotels-Hotel-Da-Vinci.h1136857.Hotel-Information) > > [Hotel La Roqqa](https://www.expedia.co.uk/Monte-Argentario-Hotels-Hotel-La-Roqqa.h89276626.Hotel-Information) > > [Hilton Dalaman Sarigerme Resort & Spa](https://www.expedia.co.uk/Marmaris-Hotels-Hilton-Dalaman-Sarigerme-Resort-Spa.h2759048.Hotel-Information) > > [Tagoli: A Peaceful Tuscan Escape with Pool & Breathtaking Views](https://www.expedia.co.uk/Fabbriche-Di-Vergemoli-Hotels-Tuscan-Farmhouse.h34042851.Hotel-Information) > > [Agriturismo La Palazzina](https://www.expedia.co.uk/Murlo-Hotels-Agriturismo-La-Palazzina.h3801908.Hotel-Information) > > [La Fattoria di Tirrenia](https://www.expedia.co.uk/Pisa-Hotels-La-Fattoria-Di-Tirrenia.h10437233.Hotel-Information) > > [Villa Dianella Wine Resort](https://www.expedia.co.uk/Vinci-Hotels-Villa-Dianella.h2529471.Hotel-Information) > > [Terme di Saturnia Natural Spa & Golf Resort - The Leading Hotels of the World](https://www.expedia.co.uk/Manciano-Hotels-Terme-Di-Saturnia-Natural-Spa-Golf-Resort-The-Leading-Hotels-Of-The-World.h6488645.Hotel-Information) > > [Castelfalfi](https://www.expedia.co.uk/Montaione-Hotels-TOSCANA-RESORT-CASTELFALFI.h16117482.Hotel-Information) > > [Hotel Da Vinci](https://www.expedia.co.uk/Montecatini-Terme-Hotels-Hotel-Da-Vinci.h3464734.Hotel-Information) > > [Il Borro - Relais & Châteaux](https://www.expedia.co.uk/Loro-Ciuffenna-Hotels-Il-Borro-Relais-Chateaux.h5585638.Hotel-Information) > > [Agri Resort & Spa Le Colline del Paradiso](https://www.expedia.co.uk/Vaglia-Hotels-Agri-Resort-Le-Colline-Del-Paradiso.h53421137.Hotel-Information) ---