Title: DoubleTree by Hilton Florence Metropole Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # DoubleTree by Hilton Florence Metropole Suburban hotel with 24-hour fitness centre and 24-hour front desk ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/de588e7e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/7ba7ab60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/67542e25.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/3f6b8498.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/2dde0e65.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hilton Florence Metropole Hotel, in the heart of the city, blends modern comfort with Italian charm. Guests enjoy the daily manager's reception, savor authentic cuisine at Luci Della Citta restaurant, and maintain their fitness routine in the 24-hour gym. 8.2 Very good ## Popular amenities - - Bar - Parking available - Gym - Pet-friendly - 24/7 front desk £108 includes taxes & fees 17 Nov - 18 Nov ## Room options ### Check availability for these dates Tonight [Oct 18 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/b042cf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.8 Excellent 14 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Bidet Shower/bath combination - 269 sq ft - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/63df75a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Bidet Shower/bath combination - 269 sq ft - Sleeps 2 - 2 Single Beds ### Junior Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Separate bedroom Separate bath and shower - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/b042cf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, City View 9.8 Exceptional 6 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Bidet Shower/bath combination Hairdryer - 269 sq ft - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/63df75a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, City View 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Bidet Shower/bath combination Hairdryer - 269 sq ft - Sleeps 2 - 2 Single Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/67542e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Bathrobes Bidet Hairdryer - 269 sq ft - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/2dde0e65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Family) ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Separate bedroom Sofa bed - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/930ec0f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Private bathroom Bidet Hairdryer - 269 sq ft - Sleeps 2 - 1 King Bed ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/cdbd0e1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Bidet Shower/bath combination - 269 sq ft - Sleeps 2 - 2 Single Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/67542e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Corner ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Bidet Minibar - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/b042cf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Bidet Minibar - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/b042cf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, City View, Corner ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Bidet Minibar - Sleeps 2 - 1 King Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/106000000/105810000/105802800/105802774/8bd68fe5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Floren Hotel Historic Centre of Florence - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 192 reviews £214 includes taxes & fees 17 Nov - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hilton-Florence-Metropole-Hotel.h1202204.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hilton-Florence-Metropole-Hotel.h1202204.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77345%2C11.19029&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4CoqFVTFSrDXHkiaC0nqCSx9yi0=) Via del Cavallaccio 36, Florence, FI, 50142 #### What's nearby - Piazza di Santa Maria Novella - 7 min drive - 3.2 miles - Pitti Palace - 7 min drive - 3.4 miles - Ponte Vecchio - 11 min drive - 4.7 miles - Uffizi Gallery - 11 min drive - 4.7 miles - Cathedral of Santa Maria del Fiore - 12 min drive - 4.9 miles #### Getting around - Porta al Prato Station - 6 min drive - Nenni - Torregalli (Lupi di Toscana) Tram Stop - 19 min walk - Peretola Airport (FLR) - 13 min drive #### Restaurants - ‪Bar Pasticceria Erg - ‬13 min walk - ‪Bar Torello - ‬6 min walk - ‪Pizzeria Omarino - ‬16 min walk - ‪Churrascaria Rio Grande - ‬1 min walk - ‪La taverna di Castruccio - ‬3 min drive ## About this property ### DoubleTree by Hilton Florence Metropole Upscale hotel near Basilica of Santa Maria Novella At DoubleTree by Hilton Florence Metropole, you can look forward to a free daily manager's reception, dry cleaning/laundry services and a bar. The on-site Italian cuisine restaurant, Luci Della Citta, offers lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free WiFi in public areas, with a speed of 25+ Mbps. Additional perks include: - Full breakfast (surcharge), self-parking (surcharge) and train station pick-up service - An electric car charging station, a TV in reception and a 24-hour front desk - Wedding services, a banquet hall and concierge services - Guest reviews say great things about the helpful staff Room features All 212 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as air conditioning and safes. Other amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Showers, bidets and free toiletries - Flat-screen TVs with satellite channels - Fridges, daily housekeeping and desks ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1590000/1581100/1581055/b858bc4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Florence Novoli Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 842 reviews £104 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1581055&PinnedHotelID=1581055&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/24000000/23200000/23198300/23198289/fdc60d68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Social Hub Florence Lavagnini San Lorenzo - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,258 reviews £79 includes taxes & fees 17 Nov - 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Restaurant 7.8 Good 764 reviews £72 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=561816&PinnedHotelID=561816&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/590000/580400/580315/c19a6493.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Neroli Coverciano - Pool - Breakfast included - Spa - Pet-friendly 9.8 Exceptional 497 reviews £166 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=580315&PinnedHotelID=580315&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Train station pick-up shuttle (surcharge) from 10:00 AM to 10:30 PM - Train station shuttle at scheduled times - Train station drop-off (surcharge) - Covered parking on site (EUR 10 per day) - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available for a fee: EUR 15 for adults and EUR 15 for children - A bar/lounge - A restaurant - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Luci Della Citta ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room cot - In-room refrigerator - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 2 meeting rooms - Business centre - Conference centre (5,382 square foot of space) ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 15 floors - Banquet hall - Built in 2004 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Laptop-compatible safe - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 30 per pet, per stay Service animals are welcome, and are exempt from fees Up to 34 kg per pet Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 30.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children - Covered self-parking fee: EUR 10.00 per day - Pet fee: EUR 30 per pet, per stay - Service animals are exempt from fees - Rollaway bed fee: EUR 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation A car is recommended for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Florence Hilton Metropole Florence Metropole Florence Metropole Hilton Hilton Florence Hilton Florence Metropole Hilton Metropole Florence Hilton Metropole Hotel Florence Metropole Florence Hilton Florence Metropole Hotel Florence Hilton Florence Metropole Hotel Doubletree by Hilton Florence Metropole Hotel Doubletree by Hilton Florence Metropole Florence Doubletree by Hilton Florence Metropole Hotel Florence ## Frequently asked questions ### Is DoubleTree by Hilton Florence Metropole pet-friendly? > Yes, this hotel allows pets with a maximum weight of up to 34 kg per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees. ### How much does it cost to stay at DoubleTree by Hilton Florence Metropole? > As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Florence Metropole on 17 Nov 2025 start from £107.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Florence-Hotels-Hilton-Florence-Metropole-Hotel.h1202204.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at DoubleTree by Hilton Florence Metropole? > Self-parking is available for EUR 10.00 per day. ### What time is check-in at DoubleTree by Hilton Florence Metropole? > Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at DoubleTree by Hilton Florence Metropole? > Checkout is at noon. ### Where is DoubleTree by Hilton Florence Metropole located? > Situated near the airport, this hotel is within 3 miles (5 km) of Arno River, Cascine Park and Visarno Arena. Leopolda Station Exhibition Center and Teatro Comunale Florence are also within 3 miles (5 km). Nenni - Torregalli (Lupi di Toscana) Tram Stop is 19 minutes by foot and Aldo Moro Tram Stop is 22 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## DoubleTree by Hilton Florence Metropole Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 6.4 Location ### 8.6 Staff & service ### 8.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 411 8 - Good 383 6 - Okay 124 4 - Poor 59 2 - Terrible 26 ### 10/10 Excellent #### RAYMOND 15 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff and awesome location ##### RAYMOND Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Rusty 7 Sept 2025 Liked: Staff & service, property conditions & facilities Great visit ##### Rusty Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Nicholas 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place with really nice and helpful staff ##### Nicholas Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Leah 1 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice. Would stay here again. ##### Leah Stayed 1 night in May 2025 ### 10/10 Excellent #### Tracy 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous room and really comfortable bed. Great view. There was loud music playing on the street (a club?) that kept me awake for a while, and the hotel is not within walking distance of any sights. Had to take a cab to the city center or to dine. ##### Tracy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Michael 9 Jul 2025 Liked: Cleanliness, amenities Clean and newer rooms. Hotel staff friendly ##### Michael Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Lidiya 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, convenient for stop over , near motorway, easy parking. Excellent service and great selection for breakfast. Excellent idea of shuttle bus to nearest tram stop. But even on taxi 20-30 euro to centre. ##### Lidiya Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Liliana 6 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very pleasant stay. ##### Liliana ### 8/10 Good #### ARIF 18 May 2025 Liked: Cleanliness, property conditions & facilities Overall good ##### ARIF Stayed 1 night in May 2025 ### 2/10 Terrible #### Lori 6 Jul 2025 Staff was not welcoming or helpful. ##### Lori Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Camtu 14 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property, within short driving distance to very nice shopping mall. ##### Camtu Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### David Riddick 7 Nov 2024 Liked: Staff & service, amenities, property conditions & facilities The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay. ##### David Riddick Stayed 9 nights in Oct 2024 ### 10/10 Excellent #### Andrea 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful. ##### Andrea Stayed 1 night in Jul 2024 ### 4/10 Poor #### Shelene 19 Aug 2025 Disliked: Staff & service, property conditions & facilities The AC was continuously warm and they were not able to rectify the problem. We were given a fan to help us have cool air at nights and in the days.the fridge didn’t work for the first two days. The room service in terms of cleanliness was good. They were sure to keep the room tidy everyday. The breakfast was terrible. Overall I did not enjoy the stay. Don’t think I’d do it again ##### Shelene Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Selena 29 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was a very comfortable stay. Breakfast was nice and convenient. Even though it was not in the city center, it was a short taxi ride away (about €30). Good service and quiet hotel. ##### Selena Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### John 17 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with good views of the city but away from the crowds ##### John Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Rolando 15 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities Nice place… ##### Rolando Stayed 3 nights in Sep 2022 ### 8/10 Good #### Timothy 12 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We appreciated the hotel's amenities and the availability of a shuttle service to the train station; however, it was somewhat distant from nearby attractions. ##### Timothy Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Sayed 19 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good. ##### Sayed Stayed 3 nights in May 2025 ### 10/10 Excellent #### Lawrence 20 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Miles from the city center, a break after the tours. Prompt shuttle service and taxi service made transport easy ##### Lawrence ### 6/10 Okay #### Gisela 28 Sept 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The hotel is ok for 1 night only or for business. ##### Gisela Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Yared 9 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cleanses, easy parking ##### Yared Stayed 1 night in Sep 2023 ### 10/10 Excellent #### CASSIE 8 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent customer service ##### CASSIE Stayed 1 night in Sep 2024 ### 8/10 Good #### Richard 7 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good stay at Hilton Florence Metropole. Very helpful and friendly staff. Room a little in need of renovation (signs of wear and tear and mould around the bath area). Restaurant was fairly priced when considering you have to travel to go anywhere else too. Overall very good. ##### Richard Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Charles 24 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Liked everything about this place. Booked another night on return lap of vacation. Well done Hilton. ##### Charles ## Expedia's Latest Trends ### Hotels > [Tenuta di Artimino Member of Meliá Collection](https://www.expedia.co.uk/Carmignano-Hotels-Tenuta-Di-Artimino-Hotel.h23086267.Hotel-Information) > > [Canado Club Family Village](https://www.expedia.co.uk/Castagneto-Carducci-Hotels-Canado-Club-Family-Village.h4788650.Hotel-Information) > > [Hotel Fortunella](https://www.expedia.co.uk/Camaiore-Hotels-Hotel-Fortunella.h1884699.Hotel-Information) > > [Grand Hotel Terme Tamerici e Principe](https://www.expedia.co.uk/Montecatini-Terme-Hotels-Grand-Hotel-Terme-Tamerici-E-Principe.h1191336.Hotel-Information) > > [Hotel Cosmopolitan](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cosmopolitan.h1463136.Hotel-Information) > > [B&B HOTEL Pisa Airport](https://www.expedia.co.uk/Pisa-Hotels-BB-Hotel-Pisa.h1000797.Hotel-Information) > > [Toscana Charme Resort](https://www.expedia.co.uk/Pisa-Hotels-Toscana-Charme-Resort.h29078755.Hotel-Information) > > [Tombolo Talasso Resort](https://www.expedia.co.uk/Castagneto-Carducci-Hotels-Tombolo-Talasso-Resort.h1320889.Hotel-Information) > > [Ambasciatori Palace](https://www.expedia.co.uk/Montecatini-Terme-Hotels-Ambasciatori-Palace.h2541685.Hotel-Information) > > [Hilton Garden Inn Florence Novoli](https://www.expedia.co.uk/Florence-Hotels-Hilton-Garden-Inn-Florence-Novoli.h1581055.Hotel-Information) > > [Versilia Lido | UNA Esperienze](https://www.expedia.co.uk/Camaiore-Hotels-Versilia-Lido-UNA-Esperienze.h1990668.Hotel-Information) > > [Grand Hotel Francia & Quirinale](https://www.expedia.co.uk/Montecatini-Terme-Hotels-Grand-Hotel-Francia-Quirinale.h2429002.Hotel-Information) > > [Boston](https://www.expedia.co.uk/Montecatini-Terme-Hotels-Boston.h2541773.Hotel-Information) > > [Hu Firenze Camping In Town](https://www.expedia.co.uk/Florence-Hotels-Firenze-Camping-In-Town.h18331768.Hotel-Information) > > [TH Tirrenia - Green Park Resort](https://www.expedia.co.uk/Pisa-Hotels-Hotel-Mercure-Tirrenia-Green-Park.h583526.Hotel-Information) > > [Hotel Manzoni](https://www.expedia.co.uk/Montecatini-Terme-Hotels-Hotel-Manzoni.h2386169.Hotel-Information) > > [Renaissance Tuscany Il Ciocco Resort & Spa](https://www.expedia.co.uk/Barga-Hotels-Renaissance-Tuscany-Il-Ciocco-Resort-Spa.h1064090.Hotel-Information) > > [Grand Hotel Continental](https://www.expedia.co.uk/Pisa-Hotels-Grand-Hotel-Continental.h83476.Hotel-Information) > > [Hotel Scandinavia](https://www.expedia.co.uk/Massa-Hotels-Hotel-Scandinavia.h77833137.Hotel-Information) > > [Italiana Hotels Florence](https://www.expedia.co.uk/Florence-Hotels-Italiana-Hotels-Florence.h7698.Hotel-Information) > > [Hotel Montebello](https://www.expedia.co.uk/Montecatini-Terme-Hotels-Hotel-Montebello.h976825.Hotel-Information) > > [Salvadonica - Borgo del Chianti](https://www.expedia.co.uk/San-Casciano-In-Val-Di-Pesa-Hotels-Salvadonica.h20483959.Hotel-Information) > > [Hotel Parma e Oriente Wellness & Spa](https://www.expedia.co.uk/Montecatini-Terme-Hotels-Hotel-Parma-E-Oriente.h3501942.Hotel-Information) > > [Zen Hotel Versilia](https://www.expedia.co.uk/Pietrasanta-Hotels-Zen-Hotel-Versilia.h1465053.Hotel-Information) > > [Grand Hotel Vittoria](https://www.expedia.co.uk/Montecatini-Terme-Hotels-Grand-Hotel-Vittoria.h2046393.Hotel-Information) > > [HG Hotel Cappelli](https://www.expedia.co.uk/Montecatini-Terme-Hotels-HG-Hotel-Cappelli.h15414.Hotel-Information) > > [Castelfalfi](https://www.expedia.co.uk/Montaione-Hotels-TOSCANA-RESORT-CASTELFALFI.h16117482.Hotel-Information) > > [Hotel Da Vinci](https://www.expedia.co.uk/Montecatini-Terme-Hotels-Hotel-Da-Vinci.h3464734.Hotel-Information) > > [Il Borro - Relais & Châteaux](https://www.expedia.co.uk/Loro-Ciuffenna-Hotels-Il-Borro-Relais-Chateaux.h5585638.Hotel-Information) > > [Poggio Piglia](https://www.expedia.co.uk/Chiusi-Hotels-Poggio-Piglia.h3941362.Hotel-Information)