Search Hotels in Mont'Serrat, Porto Alegre

"Beautiful hotel. Very convenient location close to airport and rental companies. No issues whatsoever. "

"Hotel restaurant was excellent "

"There was construction work just outside the building and was disruptive during the day."

"The hotel was modern and very clean. The front desk staff and the concierge were amazing, they were very friendly and responsive. The location is excellent, you have shopping right next to the hotel and there's another mall almost across the street. The view from the room was great, I had a great view of Guaiba Lake. We paid for valet parking and it was worth it, never a problem. Just park in front of the hotel and turn in your keys. I highly recommend The DoubleTree Hotel in Porto Alegre. I will be staying there the next time I visit Porto Alegre,"

"It was amazing."

"Excellent service and staff! Outstanding location!"

"Best bang for the buck for sure !"

"Good location, easy to park and get out."

"There is a very long online check in process where they request all your documents to be scanned and uploaded, including a selfie. This is supposed to be used for facial recognition to access the building and common areas such as the pool and gym. However the selfies never worked and we only got in the building because the doormen would check our names and open the door every time. We were never able to access the amenities. There is no person from Charlie to assist you. Any questions or concerns need to be through a WhatsApp number which is answered by a bot. When I finally reached a real person, she didn’t solve our problem and stopped responding. Thankfully it was just for 2 nights. Not going back despite the good apartment and loving the location. "