Title: Manhattan Porto Alegre by Mercure Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Manhattan Porto Alegre by Mercure Hotel in Porto Alegre with fitness centre and spa services ![Exterior](https://images.trvl-media.com/lodging/19000000/18270000/18260800/18260760/931e8f36.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/a9a28149-e4c7-44e9-a6d6-1043e658df12-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Junior Suite, 1 Double Bed, Balcony | Desk, blackout curtains, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/19000000/18270000/18260800/18260760/ee4569f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 Queen Bed with Sofa bed | Desk, blackout curtains, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/19000000/18270000/18260800/18260760/12043e4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/19000000/18270000/18260800/18260760/9dd344aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Manhattan Porto Alegre by Mercure sits in the heart of Moinhos de Vento, offering both comfort and convenience. Travelers can enjoy a refreshing swim in the pool, catch up on work at the business center, or let children have fun at the kid's club. 8.4 Very good ## Popular amenities - Spa - Breakfast available - Pool - Parking available - Gym - Room service £36 includes taxes & fees 21 Dec - 22 Dec ## Room options ### Check availability for these dates Tonight [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=18260760&PinnedHotelID=18260760&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=18260760&PinnedHotelID=18260760&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 3 - Dec 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=18260760&PinnedHotelID=18260760&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=18260760&PinnedHotelID=18260760&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=18260760&PinnedHotelID=18260760&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=18260760&PinnedHotelID=18260760&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=18260760&PinnedHotelID=18260760&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=18260760&PinnedHotelID=18260760&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Desk, blackout curtains, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/19000000/18270000/18260800/18260760/5cf8f153.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Balcony 7.8 Good 6 reviews ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge LCD TV Blackout curtains - 1 bedroom - Sleeps 3 - 1 Double Bed ![Desk, blackout curtains, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/19000000/18270000/18260800/18260760/5cf8f153.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Double Bed with Sofa bed 7.6 Good 19 reviews ### Highlights Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge LCD TV Blackout curtains Private bathroom - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Superior Apartment, 2 Single Beds | Desk, blackout curtains, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/19000000/18270000/18260800/18260760/01c3874d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 2 Single Beds 9.8 Exceptional 6 reviews ### Highlights Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge LCD TV Blackout curtains Private bathroom - Sleeps 3 - 2 Single Beds ![Executive Room, 1 Queen Bed with Sofa bed | Desk, blackout curtains, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/19000000/18270000/18260800/18260760/babfb850.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed with Sofa bed 8.8 Excellent 3 reviews ### Highlights Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge LCD TV Blackout curtains Private bathroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Deluxe Room, 1 Queen Bed with Sofa bed | Desk, blackout curtains, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/19000000/18270000/18260800/18260760/048679d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed with Sofa bed ### Highlights Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge LCD TV Blackout curtains Private bathroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Junior Suite, 1 Double Bed, Balcony | Desk, blackout curtains, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/19000000/18270000/18260800/18260760/223e20c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Double Bed, Balcony ### Highlights Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge LCD TV Blackout curtains Private bathroom - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Alegre-Hotels-Laghetto-Vertice-Manhattan.h18260760.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Alegre-Hotels-Laghetto-Vertice-Manhattan.h18260760.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-30.02842%2C-51.20579&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rz7kYb8VIJ1Pe9olW8YDaZGdFR0=) Rua Miguel Tostes 30, Rio Branco, Porto Alegre, RS, 90430-060 #### What's nearby - Hydraulic Windmills Historic Building - 1 min walk - 0.1 miles - Walk of Fame - 3 min walk - 0.2 miles - Moinhos de Vento Park - 5 min walk - 0.3 miles - Moinhos de Vento Hospital - 7 min walk - 0.4 miles - Araujo Vianna Auditorium - 14 min walk - 0.8 miles #### Getting around - Sao Pedro Station - 5 min drive - Aeromóvel Station - 15 min drive - Porto Alegre (POA-Salgado Filho Intl.) - 16 min drive #### Restaurants - ‪Peppo Cucina - ‬4 min walk - ‪Micheletto - ‬2 min walk - ‪Quintanilha Restaurante - ‬2 min walk - ‪Sui Rooftop - ‬2 min walk - ‪Capone Drinkeria - ‬3 min walk ## About this property ### Manhattan Porto Alegre by Mercure Hotel located in Moinhos de Vento You can look forward to laundry facilities, a gym and a business centre at Manhattan Porto Alegre by Mercure. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool - Continental breakfast (surcharge), valet parking (surcharge) and an electric car charging station - Concierge services, smoke-free property and a front desk safe - A 24-hour front desk, meeting rooms and luggage storage Room features All 110 rooms include comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and separate sitting areas. Extra conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - LCD TVs with cable channels - Separate sitting areas, kitchenettes and fridges ## Similar properties ![Reception hall](https://images.trvl-media.com/lodging/83000000/82970000/82969300/82969231/a8b52846.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Plaza Moinhos Porto Alegre Moinhos de Vento - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 492 reviews £54 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=82969231&PinnedHotelID=82969231&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6590000/6583700/6583693/8beea8ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laghetto Moinhos Moinhos de Vento - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 1,010 reviews £62 includes taxes & fees 2 Jan - 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Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 823 reviews £67 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=5281530&PinnedHotelID=5281530&HadPinnedHotel=true®ionId=-1&adults=2) ![Room amenity](https://images.trvl-media.com/lodging/1000000/920000/912000/911985/bd9e094e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Slaviero Porto Alegre Moinhos de Vento - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 662 reviews £54 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=911985&PinnedHotelID=911985&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/930000/922100/922068/w3000h2006x0y0-72f86343.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Intercity Porto Alegre Praia de Belas Praia de Belas - Pool - Breakfast included - Pet-friendly - Free WiFi 8.8 Excellent 995 reviews £72 includes taxes & fees 30 Dec - 31 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=922068&PinnedHotelID=922068&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/71000000/70410000/70403800/70403720/0e6880d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Moov Porto Alegre São João - Pet-friendly - Free WiFi - Air conditioning - Gym 9.2 Wonderful 1,039 reviews £35 includes taxes & fees 31 Dec - 1 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=70403720&PinnedHotelID=70403720&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet breakfast on weekends (BRL 53.00 per person)](https://images.trvl-media.com/lodging/4000000/3620000/3614400/3614338/08d96c1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Porto Alegre Moinhos de Vento Auxiliadora - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 791 reviews £28 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=3614338&PinnedHotelID=3614338&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/8000000/7440000/7439700/7439673/d977e721.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles Porto Alegre Moinhos de Vento Auxiliadora - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 270 reviews £31 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=7439673&PinnedHotelID=7439673&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Valet parking on site (BRL 40 per day) ### Food and drink - Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: BRL 45.90 for adults and BRL 22.95 for children ### Things to do - Gym - Indoor pool - TV in common areas ### Family friendly - In-room cot - In-room kitchenette - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Living room ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting rooms ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ### More - 1 building - 13 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Kitchenette - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Living room - Phone - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: noon Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 80.00 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 20 kg per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately BRL 45.90 for adults and from BRL 22.95 for children - Valet parking fee: BRL 40 per day - Pet fee: BRL 80.00 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Pool access available from 6:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Laghetto Vertice Manhattan Porto Alegre Laghetto Vertice Manhattan Porto Alegre Laghetto Vertice Manhattan ## Frequently asked questions ### Does Manhattan Porto Alegre by Mercure have a pool? > Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM. ### How much does it cost to stay at Manhattan Porto Alegre by Mercure? > As of 2 Dec 2025, prices found for a 1-night stay for 2 adults at Manhattan Porto Alegre by Mercure on 21 Dec 2025 start from £35.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Porto-Alegre-Hotels-Laghetto-Vertice-Manhattan.h18260760.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Manhattan Porto Alegre by Mercure pet-friendly? > Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of BRL 80.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Manhattan Porto Alegre by Mercure? > Valet parking is available for BRL 40 per day. ### What time is check-in at Manhattan Porto Alegre by Mercure? > Check-in start time: 2 PM; check-in end time: noon. Late check-in is available during limited hours. ### What time is check-out at Manhattan Porto Alegre by Mercure? > Checkout is at noon. ### Where is Manhattan Porto Alegre by Mercure located? > Located in Moinhos de Vento, this hotel is within a 5-minute walk of Hydraulic Windmills Historic Building and Walk of Fame. Moinhos de Vento Park and Moinhos de Vento Hospital are also within 10 minutes. Rodoviaria de Porto Alegre Station is 22 minutes by foot and Rodoviaria Station is 26 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Manhattan Porto Alegre by Mercure Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 328 8 - Good 259 6 - Okay 86 4 - Poor 39 2 - Terrible 23 ### 8.4/10 Cleanliness ### 8.6/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Danielza 28 Mar 2025 Liked: Cleanliness, staff & service, amenities Nice hotel Gretadura location Nice stitaf ##### Danielza Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Mark 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There was construction work just outside the building and was disruptive during the day. ##### Mark Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### RIVALDO 30 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Otimo Otimo ##### RIVALDO Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Alejandro 14 Dec 2024 Liked: Cleanliness Excelent choice, good ubication ##### Alejandro Stayed 1 night in Dec 2024 ### 8/10 Good #### Rony 7 Aug 2023 Liked: Cleanliness, staff & service Very good location pool is very nice and staff. The property itself needs to be renovated ##### Rony Stayed 3 nights in Aug 2023 ### 8/10 Good #### David 28 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel with great friendly staff. Swimming pool was nice and warm. Room looking a bit tired, but very comfortable. ##### David Stayed 3 nights in Jun 2023 ### 8/10 Good #### Helena Mutede 28 Mar 2025 Liked: Cleanliness, property conditions & facilities I gave a rating of 3 to the staff due to the difficulty I had in retrieving a document I had forgotten in the room. I sent someone to the hotel twice, but only on the third attempt, after the person asked to speak with management, was the issue resolved. This caused a lot of embarrassment and was an uncomfortable situation. ##### Helena Mutede ### 6/10 Okay #### Richard 23 Dec 2024 Liked: Staff & service Disliked: Property conditions & facilities no way ##### Richard Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Mauricio 20 Jul 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No internet connection!!forks and knifes dirt!! Hot water it’s over after 5 minutes!! ##### Mauricio Stayed 1 night in Jul 2022 ### 2/10 Terrible #### ANDRE 7 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Property in very poor conditions. Outdated, poor maintenance, missing toiletries and not clean (specially the kitchen drawers). And, on top of that, they allow homeless people to join for breakfast. Had to leave the hotel earlier. Glad that Expedia helped me get a refund of the remainder days. ##### ANDRE Stayed 3 nights in Jul 2023 ### 6/10 Okay #### RODRIGO 13 May 2023 Disliked: Property conditions & facilities normal ##### RODRIGO Stayed 5 nights in May 2023 ### 4/10 Poor #### Diego 16 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I am extremely disappointed with my recent experience booking . I reserved a stay at the Hotel Manhattan by Mercury in Porto Alegre more than two months ago, specifically choosing it because of its pool, which was essential for my three young children to enjoy during a hot summer day. However, upon arrival, I was informed that the pool was out of service due to maintenance. This critical information was never communicated in any of the eight emails I received before my trip. The lack of transparency is unacceptable and feels like a deliberate omission. To make matters worse, I was also informed at check-in that does not include breakfast and that there is no parking included—details that were either unclear or poorly communicated. This experience has completely ruined the beginning of our family vacation. I feel deceived and let down by , and I expect better communication and accountability from a platform I trusted to plan such an important trip. I strongly urge others to reconsider booking through ##### Diego Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Fernanda 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel com excelentes funcionários e a localização excelente. ##### Fernanda Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Adel 20 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A roupa de cama mais cheirosa ##### Adel Stayed 1 night in Aug 2025 ### 8/10 Good #### MAIARA 8 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Os quartos são confortáveis e limpos, frigobar bem equipado. Funcionários da recepção poderiam ser mais gentis e simpáticos. O café da manhã é bom, mas faltou variedade. ##### MAIARA Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Lenise 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel confortável Muito confortável Fiquei hospedada por 2 noites e gostei bastante. Suíte espaçosa e cama confortável. Café da manhã excelente. Funcionários atenciosos. Localização perfeita. ##### Lenise Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Suzel Magali 1 Aug 2025 Liked: Cleanliness Disliked: Property conditions & facilities #### Regular, pelo custo-benefício. Localização boa, quarto bom, mas é necessário solicitar alguém para auxiliar com as malas, por não haver essa pessoa definida, a recepcionista precisa esperar alguém para atender na portaria para se deslocar. Café muito bom. ##### Suzel Magali Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Lucas 30 Jul 2025 Liked: Cleanliness, staff & service #### Não condiz com o preço Quarto e banheiro antigos. Café da manhã ok. Eu poderia ter pago bem menos num ibis da vida e estaria mais confortável. ##### Lucas Stayed 1 night in Jul 2025 ### 6/10 Okay #### Gabriel F R 26 Jul 2025 Disliked: Staff & service Extremamente confusos sobre a cobrança dos itens de frigobar. Ponto muito ruim mesmo. ##### Gabriel F R Stayed 2 nights in Jul 2025 ### 8/10 Good #### Renata 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quase 100% O hotel está muito bem conservado, limpo e confortável. Recebi tratamento excelente da equipe, sempre minuciosa nos cuidados. A academia é bem completa e a piscina aquecida. Local seguro e de rápido acesso aos pontos principais da cidade. O café da manhã poderia ser mais diversificado e atender aos hóspedes com restrições alimentares, o que não acontece. No mais, voltaria muitas vezes. ##### Renata Stayed 3 nights in Jul 2025 ### 8/10 Good #### VILSON 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### vale a pena Já estivemos hospedados no Hotel. Mantem a qualidade. Localização excelente. Apenas falta carregador de malas Excelente café da manhã e restaurante . ##### VILSON Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Alexandre L 5 Jul 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort Chuveiro frio e ar condicionado extremamente barulhento ##### Alexandre L Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Daniela 27 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo péssimo… desde o atendimento, até esquecerem de limpar o quarto, e o hotel inteiro estar mal conservado e velho. ##### Daniela Stayed 3 nights in Jun 2025 ### 4/10 Poor #### Tiago 15 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Esperava um hotel melhor ##### Tiago Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Daniela 9 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Não recomendo esse hotel, pois está precário, precisando muito melhorar a estrutura e o atendimento. Infelizmente a experiência foi péssima, em todos os aspectos. ##### Daniela Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Sonder by Marriott Bonvoy Village 21 Apartments Hillsboro Village](https://www.expedia.co.uk/Nashville-Hotels-Sonder-At-Village-21.h60005721.Hotel-Information) > > [Hotels near National Memorial Arboretum](https://www.expedia.co.uk/National-Memorial-Arboretum-Hotels.0-l6216823-0.Travel-Guide-Filter-Hotels) > > [Super nice apartment with sea view and super large terrace too](https://www.expedia.co.uk/Adeje-Hotels-Super-Nice-Apartment-With-Sea-View-And-Super-Large-Terrace-Too.h27124069.Hotel-Information) > > [Hostels Whitby](https://www.expedia.co.uk/Whitby-Hostels.d182692-aaHostels.Travel-Guide-Accommodation) > > [INNER Hotel Rupit - Adults Only](https://www.expedia.co.uk/Santanyi-Hotels-INNER-Hotel-Rupit-Adults-Only.h29331464.Hotel-Information) > > [D Andrea Lagoon All Suites - Adults only](https://www.expedia.co.uk/Kos-Hotels-D-Andrea-Lagoon-All-Suites-Adults-Only.h23207717.Hotel-Information) > > [Leonardo Hotel Amsterdam Leidse Square](https://www.expedia.co.uk/Amsterdam-Hotels-The-ED-Amsterdam.h40998.Hotel-Information) > > [Yotel Miami](https://www.expedia.co.uk/Miami-Hotels-Yotel-Miami.h70326166.Hotel-Information) > > [Hotel Corona](https://www.expedia.co.uk/Rome-Hotels-Hotel-Corona.h2535072.Hotel-Information) > > [Hotels near Frankfurt Trade Fair](https://www.expedia.co.uk/Frankfurt-Trade-Fair-Hotels.0-l178865-0.Travel-Guide-Filter-Hotels) > > [Hotel Marignan Champs - Elysées](https://www.expedia.co.uk/Paris-Hotels-Hotel-Marignan-Champs-Elysees.h573476.Hotel-Information) > > [Hotels in Jeddah](https://www.expedia.co.uk/Jeddah-Hotels.d1680.Travel-Guide-Hotels) > > [Counting House](https://www.expedia.co.uk/London-Hotels-Counting-House.h32746053.Hotel-Information) > > [Hotels in Brislington](https://www.expedia.co.uk/Brislington-Bristol-Hotels.0-n6342195-0.Travel-Guide-Filter-Hotels) > > [HiltonHotels Hotels in Granada](https://www.expedia.co.uk/Granada-Hotels-Hilton-Hotels.0-0-d1384--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Lough Neagh](https://www.expedia.co.uk/Lough-Neagh-Hotels.0-l6086725-0.Travel-Guide-Filter-Hotels) > > [Le Royal Hotels & Resorts - Hammamet](https://www.expedia.co.uk/Hammamet-Hotels-Le-Royal-Hotels-Resorts-Hammamet.h1143435.Hotel-Information) > > [Hotels with Air Conditioning in Eastbourne](https://www.expedia.co.uk/Eastbourne-Hotels-Hotel-With-Air-Conditioning.0-0-d4629-thotelwithairconditioning.Travel-Guide-Filter-Hotels) > > [Hill Cottage Farm Camping & Caravan Park](https://www.expedia.co.uk/Fordingbridge-Hotels-Hill-Cottage-Farm-Camping-Caravan-Park.h41243037.Hotel-Information) ### Flights > [Flights from Pearson Intl. to TYO-All Airports](https://www.expedia.co.uk/lp/flights/yyz/tyo/toronto-to-tokyo) ### Cars > [Avis Car Rentals In Plymouth](https://www.expedia.co.uk/Avis-Car-Rentals-In-Plymouth.d2817-c41.Car-Rental-Guide-Suppliers) > > [Car hire in Kremasti](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Kremasti.d6052402.Car-Hire-Guide) ### Activities > [Things to do in Tobago](https://www.expedia.co.uk/Things-To-Do-In-Tobago.d602308.Travel-Guide-Activities) ### Packages > [Liverpool Cricket Club](https://www.expedia.co.uk/Liverpool-Cricket-Club-Aigburth.d553248621532491147.Attraction) > > [Victoria Street](https://www.expedia.co.uk/Victoria-Street-Edinburgh-City-Centre.d553248635998106859.Attraction) ### General > [Visit American Samoa](https://www.expedia.co.uk/American-Samoa.dx11399) > > [Visit Cults](https://www.expedia.co.uk/Aberdeen-Cults.dx6054178)