Title: Wyndham Gramado Termas Resort & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=181123&destination=Gramado%2C+Rio+Grande+do+Sul%2C+Brazil&selected=32631802&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wyndham Gramado Termas Resort & Spa Families find their perfect balance at this resort where hot springs offer relaxation while air hockey and games provide entertainment for everyone. ## Photo gallery for Wyndham Gramado Termas Resort & Spa ![Lobby sitting area - Wyndham Gramado Termas Resort & Spa (Gramado)](https://images.trvl-media.com/lodging/33000000/32640000/32631900/32631802/43772f37.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/d1731180-84cd-491b-9270-c10d1c7b0b0c-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lobby sitting area - Wyndham Gramado Termas Resort & Spa (Gramado)](https://images.trvl-media.com/lodging/33000000/32640000/32631900/32631802/e981ea43.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, pool umbrellas, pool loungers - Wyndham Gramado Termas Resort & Spa (Gramado)](https://images.trvl-media.com/lodging/33000000/32640000/32631900/32631802/d5a50d48.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot stone massages, deep-tissue massages, massages - Wyndham Gramado Termas Resort & Spa (Gramado)](https://images.trvl-media.com/lodging/33000000/32640000/32631900/32631802/0bd7f4e3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Wyndham Gramado Termas Resort & Spa, near Snowland Park, offers a continental breakfast and various relaxation options: spa massages, pool dips, or hot springs soaks. With a variety of games, it's perfect for families. VIP Access ## Reviews 8.4 Very good ## Popular amenities - Hot tub - Spa - Free Wi-Fi - Restaurant £67 includes taxes & fees 14 Apr - 15 Apr VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar 17 - Mar 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=32631802&PinnedHotelID=32631802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=32631802&PinnedHotelID=32631802&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 18 - Mar 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=32631802&PinnedHotelID=32631802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=32631802&PinnedHotelID=32631802&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=32631802&PinnedHotelID=32631802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=32631802&PinnedHotelID=32631802&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=32631802&PinnedHotelID=32631802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=32631802&PinnedHotelID=32631802&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 6 of 6 rooms ### View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking ![Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32640000/32631900/32631802/3b221a14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking - 248 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 1 Queen Bed, Non Smoking ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32640000/32631900/32631802/510e3c58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking 9.6 Exceptional 4 reviews - 151 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32640000/32631900/32631802/c3c8ec25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed with Sofa bed, Non Smoking 8.4 Very good 23 reviews - 248 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Suite, Multiple Beds, Non Smoking ![Suite, Multiple Beds, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32640000/32631900/32631802/7b7c3008.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Non Smoking 7.8 Good 7 reviews - 388 sq ft - Sleeps 6 - 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed ### View all photos for Superior Room, Multiple Beds, Non Smoking ![Superior Room, Multiple Beds, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32640000/32631900/32631802/d635e9b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds, Non Smoking 9.0 Wonderful 6 reviews - 248 sq ft - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Superior Room, 1 Queen Bed, Non Smoking, Pool View ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32640000/32631900/32631802/c3c8ec25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Non Smoking, Pool View 8.8 Excellent 3 reviews - Sleeps 4 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Wyndham-Gramado-Termas-Resort-Spa.h32631802.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Wyndham-Gramado-Termas-Resort-Spa.h32631802.Hotel-Information) ## About the area Located in Gramado, Wyndham Gramado Termas Resort & Spa is near theme parks. Ravanello Winery and Tomasini Kart Circuit are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Green Land and Pinheiro Grosso Municipal Park. Travelling with kids? Consider Acquamotion and Snowland Park. [Visit our Gramado travel guide](https://www.expedia.co.uk/Gramado.dx181123) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.38925%2C-50.92931&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WVaAjidz_jRqLGMhgMbhmnD16M4=) Est Municipal Linha Ávila 801, Bairro Carazal, Gramado, Rio Grande do Sul, 95670-000 ### What's nearby - ![Gramado showing snow and interior views as well as a large group of people](https://images.trvl-media.com/place/553248621562480832/e2e3c721-3dd6-4db2-b6ff-1429b72a2e11.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Snowland Park 14 min walk \- 0.8 miles - ![Ravanello Winery](https://images.trvl-media.com/place/6258343/4b542b2f-c263-41bb-b4e3-89769c278d09.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ravanello Winery 18 min walk \- 1.0 mile - ![Black Lake Park showing a pond and a garden](https://images.trvl-media.com/place/6214540/ef660a8e-145f-4c2d-b67a-cbf3cdc94b46.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Black Lake Park 8 min drive \- 4.4 miles - ![Sao Pedro Church showing a fountain](https://images.trvl-media.com/place/6214584/c2d9fc69-1c95-4f1b-a46c-27e6eaef2414.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gramado Central Avenue 10 min drive \- 5.5 miles - ![Covered street - Gramado, Rio Grande do Sul, Brazil](https://images.trvl-media.com/place/6258340/b76e2b98-372d-48de-b956-31da74a197cd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gramado Covered Street 11 min drive \- 5.7 miles ### Getting around - Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) 76 min drive ### Restaurants - Galeto Itália 8 min drive - Château Allemand 7 min drive - Bar Lanches 6 min drive - Salumeria Caminhos De Pedra 13 min walk - Restaurante Garoto 10 min drive ## About this property ### Wyndham Gramado Termas Resort & Spa Luxury family-friendly hotel near Gramado Covered Street A free breakfast buffet, a poolside bar and shopping on-site are just a few of the amenities provided at Wyndham Gramado Termas Resort & Spa. Treat yourself to a hot stone massage at the on-site spa. In addition to mini golf and a coffee shop/cafe, guests can connect to free in-room WiFi. Additional perks include: - An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas - Hot springs on-site, valet parking (surcharge) and babysitting (surcharge) - Games, a front desk safe and a billiards/pool table - Concierge services, a lift and a 24-hour front desk - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All 464 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Extra conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries and showers - 42-inch LED TVs with Netflix and satellite channels - Heating, daily housekeeping and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/74000000/73100000/73099400/73099394/776ee3f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buona Vitta Gramado Resort & Spa by Gramado Parks Carniel - Pool - Breakfast included - Spa - Kids’ pool 9.2 Wonderful 1,008 reviews £55 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=73099394&PinnedHotelID=73099394&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/70000000/69560000/69554200/69554194/e7406528.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laghetto Resort Golden Gramado - Pool - Hot tub - Breakfast included - Kitchen 9.4 Exceptional 228 reviews £73 includes taxes & fees 24 Mar - 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Valet parking on site (BRL 46 per day) - Limited on-site valet parking ### Food and drink - Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Things to do - 24-hour gym - 6 hot tubs - Air hockey - Arcade/game room - Billiards/pool table - Children's pool - Foosball table - Free children's club - Full-service spa - Games - Hot spring - Indoor pool - Mini golf - Outdoor pool - Sauna - Shopping - Steam room ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's games - Children's pool - Free children's club - Free supervised activities for children - Indoor pool - Laundry facilities - Mini golf - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Pool loungers - Pool umbrellas ### Full-service spa - Deep-tissue massages - Hot spring - Hot springs open from 10:00 AM - 10:00 PM - Hot springs water temperature - 36 ºC - Hot stone massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 4 floors - 5 buildings - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2018 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Fireplace in lobby - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Smoke-free property - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Shower - Towels provided ### Entertainment - 42-inch LED TV with satellite channels - Netflix ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating (climate-controlled) - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The property charges 50 per cent for credit card payments Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: BRL 3.43 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: BRL 46 per day - Early check-in is available for a fee (subject to availability) - Credit card charges are subject to a surcharge of 50 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property uses eco-friendly cleaning products If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Hot springs access available from 10:00 AM to 10:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Wyndham Gramado Termas Resort Wyndham Termas Resort Wyndham Gramado Termas Wyndham Termas Wyndham Gramado Termas Resort Soft Opening Wyndham Gramado Termas Soft Opening Resort Wyndham Gramado Termas Resort & SPA (Soft Opening) Wyndham Gramado Termas Resort & SPA (Soft Opening) Gramado Wyndham Termas Soft Opening Wyndham Termas Resort Soft Opening Wyndham Gramado Termas Resort SPA Wyndham Gramado Termas & Spa Wyndham Gramado Termas Resort Spa Wyndham Gramado Termas Resort & Spa Hotel Wyndham Gramado Termas Resort & Spa Gramado Wyndham Gramado Termas Resort & Spa Hotel Gramado ## Frequently asked questions ### Does Wyndham Gramado Termas Resort & Spa have a pool? ### How much does it cost to stay at Wyndham Gramado Termas Resort & Spa? ### Is Wyndham Gramado Termas Resort & Spa pet-friendly? ### How much is parking at Wyndham Gramado Termas Resort & Spa? ### What time is check-in at Wyndham Gramado Termas Resort & Spa? ### What time is check-out at Wyndham Gramado Termas Resort & Spa? ### Where is Wyndham Gramado Termas Resort & Spa located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Wyndham Gramado Termas Resort & Spa Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 524 8 - Good 223 6 - Okay 126 4 - Poor 74 2 - Terrible 50 ## Reviews ### 10/10 Excellent #### Sonia 5 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful termal spa The city is beautiful full of shops and great restaurants ##### Sonia Stayed 3 nights in May 2024 ### 10/10 Excellent #### JEFFREY 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel,, breakfast buffet was very good, someone cooking eggs,tapioca ,, juice breads coffe fruit, cakes. Only problem you need to drive or uber to town. They do have shuttle but only every hour ##### JEFFREY Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Philippe 22 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay at the Wyndham Gramado was nothing short of exceptional. Hotel staff were extremely pleasant and friendly, cleanliness is central to their operations and hotel offerings such as pool and dining were simply top-notch. Shame we didn’t get to experience more of the property as we were in town for a conference. I highly recommend this hotel to anyone visiting Gramado- just be sure to rent a car as you’ll need it to venture into the beautiful town. ##### Philippe Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### JEFFREY 13 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is beautifull, valet parking, great pool area, pool goes from inside to outside from inside the pool. Room is a suit , bed room age living room. 2 tvs free good breakfast ##### JEFFREY Stayed 5 nights in Mar 2024 ### 6/10 Okay #### Kelsey 31 Dec 2023 The property is newer & nice. The breakfast is great however any other time we tried to go to the restaurant for lunch or dinner it was closed. The pools are nice & warm. You have to pay an additional $7 a day for parking. They valet but it takes a long time to get your car because there are always people waiting. The first night we didn’t have any water and then the second day they did not give us any clean towels we had to go ask for them. We stayed at 4 hotels over our 10 day trip and this was did not impress me as much as I would have expected from the pictures,etc ##### Kelsey Stayed 4 nights in Dec 2023 ### 4/10 Poor #### Sayuri 3 Jul 2024 Liked: Amenities, property conditions & facilities Upon arriving at the facility, there was a huge line of people waiting to check in. Waited about 1 hour in line and line did not even move. Gave up on checking in, went out to get dinner with my family and then came back around 9 pm to try again. Check in was easy at this time. Hotel was clean, but no house keeper will come to freshen up the room or even pick up dirty towels and replace with new ones. Breakfast is amazing but the room service and lunch/dinner menu changed over the year. Pizza is no longer available and kids menu is not helpful if you have a picky eater. Room stayed cold. Heater was not working properly. No extra blankets in room. Have to request. I do not recommend this hotel. It is a bit overpriced based on its location. Available Liquid soaps, shampoo, and conditioners are of very poor quality. ##### Sayuri Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### LARISSa 18 Nov 2025 Liked: Staff & service, property conditions & facilities, room comfort . ##### LARISSa Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jo-Anne 12 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities The Hotel overall is really nice. The Christmas spirit in the Hotel was really nice. All the options in the Hotel. ##### Jo-Anne Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Rosilda 21 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pleasant place, no regrets! ##### Rosilda Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### joao jose 26 Aug 2024 Liked: Amenities Amazing ##### joao jose Stayed 3 nights in Aug 2024 ### 8/10 Good #### Disnarda 13 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities Nice property.Food in the restaurant quality bad.I had an experience where they served ceasar salad and it was missing the chicken I had to send it back.The dressing was mayonaise uggg ##### Disnarda Stayed 6 nights in Nov 2024 ### 6/10 Okay #### ANDRÉ 16 Sept 2024 Liked: Cleanliness, property conditions & facilities Ok ##### ANDRÉ Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Marco Antonio 20 Sept 2023 Liked: Amenities Disliked: Staff & service, property conditions & facilities Room is vey small and don’t accommodate well 4 people. Sofa bed is discomfortable even for young children. Too many people for only one restaurant. ##### Marco Antonio ### 10/10 Excellent #### MARILDA 3 Jan 2024 Liked: Cleanliness, property conditions & facilities Ok ##### MARILDA Stayed 6 nights in Dec 2023 ### 4/10 Poor #### Gustavo 15 Dec 2025 Liked: Cleanliness, amenities Demorado demais, pouca agilidade dos atendentes. ##### Gustavo Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Luiza 17 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quartos excelentes con dois ambientes, vista linda, hotel incrível com varias atividades, iscina aquecida maravilhosa, mesmo com o clima frio de gramado ficávamos até tarde na piscina. ![](https://a.travel-assets.com/ugc/hotel-reviews/bf54de94-1be5-4e05-8674-c92a042f0504-1763388050858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/68860295-b763-41b8-ba94-39e1973635bf-1763388049762.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Luiza Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Idilayne 5 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fomos muito bem atendidos. Dias maravilhosos no hotel ##### Idilayne Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Michelle 25 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente hotel para a família A piscina é o spa são sensacionais. ##### Michelle Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Sibele Fernanda 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Local é incrível adoramos pois a água é bem quentinha mesmo!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/4a96f993-dd82-44b1-88e0-9a78b851e315-1761075138102.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sibele Fernanda Stayed 1 night in Oct 2025 ### 8/10 Good #### Eliana de Limas 17 Oct 2025 Liked: Cleanliness, staff & service Achei muito impessoal,esperava mais pra um resort. ##### Eliana de Limas Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Gilnei J 14 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Café ótimo e piscina achei os responsáveis ou guardas muito eficiente, porque tive uma desagradável situação em que sumiu meu celular, óculos e camisa. E prontamente os guardas foram até as câmaras e apareceu. Como é bom estar em um lugar assim. Por isso que sou cliente do estabelecimento mensalista ##### Gilnei J Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Roberta 14 Oct 2025 Disliked: Property conditions & facilities Já no check in, precisamos fazer o pagamento de um hóspede adicional, sendo que o mesmo já havia sido efetuado no momento da reserva. Não discuti porque estava com nossa filha, e não queria perder tempo. Solicitamos um quarto silencioso, e a observação não foi nem lida: o quarto era virado para a rua, e estava com cheiro de cigarro. Na recepção fui bem atendida, para a troca do quarto, não posso reclamar do atendimento do balcão. O estacionamento é pago, caro, e extremamente mal organizado! Tem manobrista, mas demora tanto que eles mesmos sugerem a retirar seu carro nas garagens. O café da manhã: confuso, barulhento, as reposições são lentas, poucas opções de tudo. Louça lascada, talheres um de cada tipo, máquina de café que não funciona bem. Na parte de tapiocas e omeletes os funcionários são muito cordiais, mas a fila é mal organizada e quase faz desistir. Em resumo: hotel para turistas que não conhecem Gramado. A diária acaba se tornando extremamente alta quando se soma o estacionamento e café, há hotéis com serviço impecável e café da manhã com a paz que se merece pelo mesmo valor investido. Outro ponto é a distância do Centro. Para quem não conhece a cidade, seria péssimo. Eu optei por essa hospedagem desta vez, por ser ao lado do parque aquático; porém não é um hotel que eu vou retornar. ##### Roberta Stayed 1 night in Oct 2025 ### 6/10 Okay #### isabel c 12 Oct 2025 Liked: Cleanliness, property conditions & facilities A estrutura de área comum do hotel é pequena em relação ao número de hóspedes, tudo é sempre com fila, pouco espaço e lentidão no atendimento. Por exemplo, piscina, não tinha lugar, estava lotada. Solicitamos o carro e manobrista demorou mais de meia hora para trazer o carro, a ponto de eu solicitar a chave e ir no estacionamento fazer a retirada do meu carro para poder sair do hotel. Área kids pequena e sem algo realmente interessante. O hotel também é longe do centro. Estrutura do quarto e banheiro era boa, o quarto estava limpo. ##### isabel c Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Rosangela 6 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótimo hotel, muito limpo e cheiroso… Piscinas maravilhosas, café da manhã muito saboroso. ##### Rosangela Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Clarissa 6 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Poderia ser melhor. O hotel é extremamente limpo e o pessoal muito bem treinado, porém tem alguns pontos que me deixou bem chateada e não recomendaria para um amigo ou voltaria. O ar condicionado é bloqueado, não consegui diminuir a temperatura do quarto, mesmo depois que o técnico foi verificar, mesmo assim não conseguiu abaixar a temperatura. Deus me livre voltar no verão. Outro ponto que foi FATAL foi o sofá cama, é de estrutura de aço, e tem pontas pra fora e pedaços frouxos que cortou a perna da minha mãe. Tive que colocar toalhas para não ter mais acidentes. Sinceramente, se fosse criança seria muito pior. O café da manhã, não tem opções sem glúten, e sem lácteos, o que também não foi legal. O horário da piscina abre muito tarde. E a área de hidromassagem poder entrar crianças é bem frustrante. Restaurante, área de piscina e hidromassagem extremamente barulhentos. A estrutura do hotel em si, é muito boa, muito limpo, mas são pontos de melhoria, que podem ajustar para um melhor cuidado com o hóspede. Estacionamento preço abusivo, e tem que esperar 15min pra trazer o carro, e não pode pedir do quarto, tem que ir até a recepção e esperar. ##### Clarissa Stayed 2 nights in Sep 2025 ### Expedia's Latest Trends ### Hotels > - [Hotel Parque das Fontes All Inclusive](https://www.expedia.co.uk/Aracati-Hotels-Hotel-Parque-Das-Fontes-All-Inclusive.h4018643.Hotel-Information) > - [Hotel Canto das Águas](https://www.expedia.co.uk/Lencois-Hotels-Hotel-Canto-Das-Aguas.h1697565.Hotel-Information) > - [Butterfly House Bahia](https://www.expedia.co.uk/Marau-Hotels-Butterfly-House-Bahia.h7391566.Hotel-Information) > - [Beija Flor Exclusive Hotel & Spa](https://www.expedia.co.uk/Tibau-Do-Sul-Hotels-Beija-Flor-Exclusive-Hotel-Spa.h15960960.Hotel-Information) > - [Pantanal Mato Grosso Hotel](https://www.expedia.co.uk/Pocone-Hotels-Pantanal-Mato-Grosso-Hotel.h10553739.Hotel-Information) > - [Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo](https://www.expedia.co.uk/Caldas-Novas-Hotels-Rio-Quente-Resorts-Hotel-Turismo.h10238936.Hotel-Information) > - [Vila Capininga Ecopousada](https://www.expedia.co.uk/Santo-Amaro-Do-Maranhao-Hotels-Vila-Capininga-Ecopousada.h41980042.Hotel-Information) > - [Vila Galé Resort Touros - All Inclusive](https://www.expedia.co.uk/Touros-Hotels-Vila-Gale-Resort-Touros-All-Inclusive.h22407158.Hotel-Information) > - [Juma Amazon Lodge](https://www.expedia.co.uk/Autazes-Hotels-Juma-Amazon-Lodge.h3024425.Hotel-Information) > - [Praia Sol Hotel](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Praia-Sol-Hotel.h3802035.Hotel-Information) > - [Rio do Rastro Eco Resort](https://www.expedia.co.uk/Bom-Jardim-Da-Serra-Hotels-Rio-Do-Rastro-Eco-Resort.h19002070.Hotel-Information) > - [ Hot Beach Raízes](https://www.expedia.co.uk/Sao-Jose-Do-Rio-Preto-Hotels-Thermas-Park-Resort-Spa.h13376698.Hotel-Information) > - [H+ Hotel](https://www.expedia.co.uk/Dourados-Hotels-H-Hotel.h8213570.Hotel-Information) > - [Village Hotel](https://www.expedia.co.uk/Caceres-Hotels-Village-Hotel.h6494752.Hotel-Information) > - [Mabu Thermas Grand Resort](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Mabu-Thermas-Grand-Resort.h564963.Hotel-Information) > - [Hotel Fazenda Dona Francisca](https://www.expedia.co.uk/Sao-Francisco-Do-Sul-Hotels-Hotel-Fazenda-Dona-Francisca.h21644645.Hotel-Information) > - [Premier Hotel](https://www.expedia.co.uk/Votuporanga-Hotels-Premier-Hotel.h74633149.Hotel-Information) > - [SouthWild Pantanal Lodge](https://www.expedia.co.uk/Pocone-Hotels-SouthWild-Pantanal-Lodge.h12709354.Hotel-Information) > - [Pousada Araras Pantanal Ecolodge](https://www.expedia.co.uk/Pocone-Hotels-Pousada-Araras-Pantanal-Ecolodge.h16706447.Hotel-Information) > - [Transamerica Resort Comandatuba – All Inclusive](https://www.expedia.co.uk/Una-Hotels-Transamerica-Resort-Comandatuba-All-Inclusive.h438434.Hotel-Information) > - [Vila Galé Alagoas - All Inclusive](https://www.expedia.co.uk/Barra-De-Santo-Antonio-Hotels-Vila-Gale-Resort-Alagoas-All-Inclusive.h76566637.Hotel-Information) > - [Hotel das Cataratas, A Belmond Hotel, Iguassu Falls](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Hotel-Das-Cataratas.h53288.Hotel-Information) > - [La Luna](https://www.expedia.co.uk/Paracuru-Hotels-La-Luna.h105403303.Hotel-Information) > - [Grand Suites Family Resort](https://www.expedia.co.uk/Ita-Hotels-ESuites-Ita-Resort-By-Atlantica.h59667356.Hotel-Information) > - [The Coral Beach Resort by Atlantica](https://www.expedia.co.uk/Trairi-Hotels-The-Coral-Beach-Resort-By-Atlantica.h31873624.Hotel-Information) > - [Hotels in Woolacombe](https://www.expedia.co.uk/Woolacombe-Hotels.d5668.Travel-Guide-Hotels) > - [Taj Hotel](https://www.expedia.co.uk/Tres-Lagoas-Hotels-Taj-Hotel.h12607333.Hotel-Information) > - [Hot Beach Resort](https://www.expedia.co.uk/Sao-Jose-Do-Rio-Preto-Hotels-Hot-Beach-Resort.h22550985.Hotel-Information) ### Packages ---