Title: Hotel Fazenda Pampas Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=30249458&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Fazenda Pampas Guests start their day refreshed after a peaceful night's sleep before enjoying the complimentary food and drinks served at the daily manager's reception ## Photo gallery for Hotel Fazenda Pampas ![Reception - Hotel Fazenda Pampas (Canela)](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/dc32fa2f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Fazenda Pampas (Canela)](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/c1b5ee2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Fazenda Pampas (Canela)](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/9d340ba9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room (Pampeano) | Desk, blackout curtains, iron/ironing board, free WiFi - Hotel Fazenda Pampas (Canela)](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/f458aa2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Hotel Fazenda Pampas (Canela)](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/9cf175f2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Fazenda Pampas offers a tranquil escape with a garden retreat. Start your day with a breakfast buffet and stay connected with in-room WiFi. Unwind each afternoon at the manager's reception. ## Reviews 7.8 Good ## Popular amenities - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning - Business services - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Room (Campeiro) ![Room (Campeiro) | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/78bee228.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Campeiro) ### Highlights Air conditioning Flat-screen TV Blackout curtains Hairdryer Cable channels Desk Daily housekeeping - 5 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Room (Pampeano) ![Room (Pampeano) | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/f458aa2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Pampeano) 8.4 Very good 5 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Private bathroom Hairdryer Cable channels Desk Daily housekeeping - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Room (Gauderio) ![Room (Gauderio) | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/97fcd561.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Gauderio) ### Highlights Air conditioning Flat-screen TV Blackout curtains Private bathroom Hairdryer Cable channels Desk Daily housekeeping - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCanela-Hotels-Hotel-Fazenda-Pampas.h30249458.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCanela-Hotels-Hotel-Fazenda-Pampas.h30249458.Hotel-Information) ## About the area Canela is home to Hotel Fazenda Pampas. Travellers who have shopping on the agenda can visit Gramado Covered Street and Gramado Central Avenue. Roda Canela and Steam World are also worth visiting. [Visit our Canela travel guide](https://www.expedia.co.uk/Canela.dx181119) [View more Agritourism in Canela](https://www.expedia.co.uk/Canela-Agritourism.d181119-aaAgritourism.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.36153%2C-50.83841&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YkMW99p48_2JRFYi4QTWRr3HtSE=) Avenida Don Luiz Guanella, 1561, São José, Canela, 95680-000 ### What's nearby - Canela Fashion Museum \- 4 min walk \- 0.3 miles - Space Adventure Canela \- 4 min walk \- 0.3 miles - Steam World \- 6 min walk \- 0.4 miles - Dreamland Wax Museum \- 14 min walk \- 0.8 miles - Parque Terra Magica Florybal \- 5 min drive \- 1.5 miles ### Getting around - Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 105 min drive ### Restaurants - ‪Tri Hotel Canela - ‬4 min drive - ‪O Reino do Chocolate - ‬18 min walk - ‪Café do Bairro - ‬18 min walk - ‪Bikers Pub - ‬19 min walk - ‪Kongo Pizzaria Temática - ‬14 min walk ## About this property ### Hotel Fazenda Pampas Farm stay near Gramado Covered Street At Hotel Fazenda Pampas, you can look forward to a free breakfast buffet, a free daily manager's reception and a garden. Stay connected with free in-room WiFi. Additional perks include: - Free self-parking - Tour/ticket information, smoke-free property and luggage storage - A TV in reception, meeting rooms and a 24-hour front desk Room features All 62 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi. More conveniences in all rooms include: - Showers, free toiletries and hairdryers - Flat-screen TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Reception](https://images.trvl-media.com/lodging/37000000/36140000/36132100/36132012/959684e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Serra Canela Canela - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 8.8 Excellent 199 reviews £30 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=36132012&PinnedHotelID=36132012&HadPinnedHotel=true®ionId=-1&adults=2) ![LCD TV](https://images.trvl-media.com/lodging/18000000/17460000/17453600/17453562/e7bb7cb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tissiani Canela Canela Centro - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 394 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=17453562&PinnedHotelID=17453562&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 10:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/4000000/3810000/3802100/3802077/f0522490.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Ville Canela Hotel Canela - 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11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=33302796&PinnedHotelID=33302796&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/61000000/60910000/60906200/60906144/9756d1fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Bello Outono Canela Centro - Breakfast included - Free Wi-Fi - Air-conditioning - Housekeeping 9.2 Wonderful 43 reviews £21 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=60906144&PinnedHotelID=60906144&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite Premium | Private spa tub](https://images.trvl-media.com/lodging/32000000/31700000/31693000/31692905/32ff831f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flame Boutique Hotel by Unna Canela Centro - Free Wi-Fi - Air-conditioning - Gym - Games room 9.4 Exceptional 269 reviews £26 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=31692905&PinnedHotelID=31692905&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/23000000/22950000/22943800/22943749/28bb6348.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Bella Serra Canela - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.0 Very good 68 reviews £28 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=22943749&PinnedHotelID=22943749&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/110000000/109980000/109976800/109976760/a0a348ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Canela Garden Canela Centro - Breakfast included - Pet-friendly - Free Wi-Fi - Parking available 9.0 Wonderful 26 reviews £28 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=109976760&PinnedHotelID=109976760&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/17000000/16550000/16543800/16543760/f21f5881.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laje de Pedra Mountain Village Prime Canela - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 97 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=16543760&PinnedHotelID=16543760&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7 AM to 10 AM - Free daily manager's reception ### Things to do - TV in common areas ### Conveniences - 24-hour front desk - Luggage storage - Shared microwave ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - Picnic area ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning - Desk - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: noon ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Hotel Fazenda Pampas Canela Fazenda Pampas Canela Fazenda Pampas Hotel Fazenda Pampas Canela Hotel Fazenda Pampas Agritourism property Hotel Fazenda Pampas Agritourism property Canela ## Frequently asked questions ### Is Hotel Fazenda Pampas pet-friendly? ### How much is parking at Hotel Fazenda Pampas? ### What time is check-in at Hotel Fazenda Pampas? ### What time is check-out at Hotel Fazenda Pampas? ### Where is Hotel Fazenda Pampas located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Fazenda Pampas Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.6 Location ### 8.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 121 8 - Good 105 6 - Okay 53 4 - Poor 35 2 - Terrible 19 ## Reviews ### 2/10 Terrible #### guilherme 15 Dec 2025 Disliked: Cleanliness, property conditions & facilities Quarto sujo, hotel mal conservado não recomendo ##### guilherme Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Leonardo 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo maravilhoso ##### Leonardo Stayed 1 night in Oct 2025 ### 8/10 Good #### Franciso Paulo Gasparoni 5 Oct 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort Equipe foi atenciosa. Estacionamento bom. Ar-condicionadobom. Acomodações muito velhas. Sistema de TV péssimo e falhando muito, acrescentado que só dispões de canal aberto. ##### Franciso Paulo Gasparoni Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Roberta Kelen Sutil 8 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### De muita paz... Local fabuloso, sentimo-nos em casa. Voltaremos sempre que possível. ##### Roberta Kelen Sutil Stayed 1 night in Sep 2025 ### 10/10 Excellent #### CAMILA 6 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pipa 15...adoramos Confesso que estava apreensiva devido a outros comentários. Mas o hotel me surpreendeu. Fiquei na parte externa, na Pipa 15..mistura do rústico com o aconchegante. Meus filhos amaram. Ideal para família. Com certeza voltaremos. ##### CAMILA Stayed 1 night in Jul 2025 ### 8/10 Good #### Verified traveller 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Boa, algum aspecto de abandonado, café razoável, limpeza razoável e as dependências do hotel são ótimas. Localização excelente. ![](https://a.travel-assets.com/ugc/hotel-reviews/5d57d369-d068-43fc-9dab-396449fe7a8d-1754252790900.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Aug 2025 ### 8/10 Good #### José 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa experiência! Cama confortável, quarto silencioso, chuveiro bom, local tranquilo, próximo dos principais pontos turísticos. ##### José Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Catiucia 6 Jul 2025 Disliked: Staff & service, property conditions & facilities #### Muito mal atendido. Já tinha ido outras x nesse hotel, e o atendimento era maravilhoso. Dessa x foi horrivel, ao chegar tinha um sr que mal olhou p nós, grosso, sem educação. Nao teve ninguem nos acompanhando ate o quarto. Pedi uma tele e ele foi ate nosso quarto e super grosso, quase colocou a port abaixo, dizendo q era p por o fone no gancho q tava ocupado, sendo que nem usei o telefone. Depois ele veio ate o quarto e o mesmo confirmou que estava estragado. Questionei sobre o ar condicionado, por nao estar funcionando e ele me disse q era só p o verão. Ai questionei ele onde estava escrito isso, e ele nem bila deu p o q falei. Muito mal atendido. Na saida sim tinha uma moça muito simpatica. Hotel esta se deteriorando, todo cheio de mofo. ##### Catiucia Stayed 1 night in Jul 2025 ### 6/10 Okay #### Pamela 30 Jun 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Deixou a desejar Hotel muito antigo e com muitas manutenções a fazer. Nosso banheiro estava com muitos cabelos e não tinha lugar no Box pra colocar shampoo, colocamos no chão. Também não oferecia sabonetes. Nossa cama eram duas de solteiro que juntaram pra montar uma de casal porém os colchões tinham tamanhos diferentes que gerou um desconforto. Café da manhã bom! ##### Pamela Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Antonio 28 Jun 2025 Disliked: Property conditions & facilities, room comfort Imaginamos que seria incrível aquele hotel, mas a decepção foi de imediato. Quarto muito feio com porta e janelas com muitas brechas onde o vento frio entrava. Paredes com tintas tufadas. O café mais simples de Canela. Um vergonhoso apagão no estacionamento e em frente ao hotel. No geral precisa de reformas urgente. ##### Antonio Stayed 1 night in Jun 2025 ### 4/10 Poor #### Cristiano 22 Jun 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Ruim ![Hotel fazenda canela ](https://a.travel-assets.com/ugc/hotel-reviews/97a7defe-e6fc-4861-a5b5-9ceec1a30935-1750605412957.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b12cf863-0351-44ae-9dc0-19678c36e674-1750605466254.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cristiano Stayed 2 nights in Jun 2025 ### 8/10 Good #### Fabio 7 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O Wi-Fi estava muito ruim no 219 Café da manhã razoável ##### Fabio Stayed 1 night in Jun 2025 ### 6/10 Okay #### CHRISTIAN 26 May 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Mudou muito Hotel, está com condições ruins, mofo, teia de aranha, pontos de umidade extrema.... café da manhã bem simples, e sem serviço de quarto. ##### CHRISTIAN Stayed 2 nights in May 2025 ### 4/10 Poor #### Leonardo 25 May 2025 Disliked: Property conditions & facilities, room comfort #### Uma pena, era um hotel com otimo custo beneficio Nao vejo problema em ser um hotel antigo, mas esta muito mal cuidado. No nosso banheiro tinha um vazamento no tenho do box que estava prestes a abrir o gesso. Gesso com aspecto de sujo por causa da humidade. Na entrada do edtacionamento tem um burraco que em algum momento vai quebrar algum carro. Pra completar, dentro do hotel estao tem pessoas vendendo propriedade, importunando varios clientes. ##### Leonardo Stayed 2 nights in May 2025 ### 8/10 Good #### Mario Jorge Cattoni 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom custo benefício! Recomendo! É quase um hotel temático, acredito que um bom custo benefício. Alguns detalhes de manutenção deixam um pouco a desejar, cabe da manhã básico e funcional. ##### Mario Jorge Cattoni Stayed 1 night in May 2025 ### 8/10 Good #### João 11 Apr 2025 Liked: Cleanliness, staff & service, room comfort Hotel precisa urgentemente de uma reforma. chega a dar medo os corredores, com o piso levantando. Entretanto, pelo valor pago, compensa pela localização. Hotel para dormir apenas (boa cama, banho razoável e café da manhã) ##### João Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Antonio Valdemar 7 Apr 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### PREFIRO SILENCIAR Muito abaixo da expectativa ##### Antonio Valdemar Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Atendeu às expectativas Bom atendimento, funcionários simpáticos e prestativos. Quarto grande, limpo e arejado. Chuveiro quente porém pouca Água. Café da manhã bom, variedade de produtos. Lugar externo bonito pra caminhada, gramado bonito. Foi um final de semana muito agradável! ##### Verified traveller Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Silvio 6 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### . Sou cliente frequente em Gramado e Canela. Primeira vez neste Hotel para conhecer, infelizmente foi uma experiência péssima. Nao recomendo este hotel no valor valor oferecido tem ótimas opcoes. ##### Silvio Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Letícia 6 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Péssima experiência Estou extremamente chateada com minha estadia neste hotel. Foi um verdadeiro pesadelo do início ao fim. O chuveiro era horrível, o espelho estava todo estragado, e, para completar, à meia-noite, o ar-condicionado começou a fazer um barulho absurdo e a pingar sem parar, inclusive na cama. Solicitamos a troca de quarto às 00h30 e nos transferiram para um quarto onde o ar-condicionado simplesmente não funcionava. Ao reclamar novamente, nos deram outra opção, mas, para nossa surpresa, o quarto estava em condições ainda piores: uma banheira suja, com insetos dentro, e um vaso sanitário completamente danificado onde não se podia sentar. Isso é inaceitável! Paguei para ter uma estadia minimamente confortável e encontrei um verdadeiro descaso. Fiquei completamente decepcionada e espero que ninguém mais passe por essa situação. ##### Letícia Stayed 1 night in Mar 2025 ### 6/10 Okay #### Verified traveller 2 Feb 2025 Liked: Staff & service Disliked: Cleanliness, room comfort O hotel é bem localizado pelo fato de estar entre as os centros de Gramado e Canela. A parte externa é muito bonita. O quarto estava com cheiro forte naftalina e a água do chuveiro é pia do lavatório estava turva. ##### Verified traveller Stayed 1 night in Feb 2025 ### 4/10 Poor #### Jamile 1 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort A recepcionista que fez o check in era extremamente mal humorada, irritada. Definitivamente não era pra a função. Ela parece não ter condições de lidar com o público. ##### Jamile Stayed 1 night in Dec 2024 ### 6/10 Okay #### ALESSANDRO 30 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Não foi muito bom! Minha experiência neste hotel foi decepcionante. O prédio é antigo e a porta dos fundos permanecia aberta, o que comprometeu a segurança e me causou desconforto. O café da manhã foi bom, mas o quarto deixou a desejar: a TV só pegava Globo e Record, e o chuveiro a gás oscilava entre temperaturas extremas. Na chegada, em 23 de dezembro, a recepção estava cheia, e um senhor visivelmente estressado foi ríspido ao dizer que o check-in só poderia ser feito após as 14h. Eu só queria perguntar sobre deixar as malas, mas pela aspereza entendi que não seria possível. Não recebemos orientações sobre o funcionamento do hotel ou a localização do café da manhã. No check-in, outra funcionária apenas entregou um formulário e a chave do quarto 113, dizendo que era 'virando à direita no corredor'. Em contraste, no check-out, fomos atendidos por uma moça muito simpática, que nos desejou tudo de bom. Além disso, a manta da cama tinha queimados, provavelmente de cigarro, o que reforçou a sensação de descuido. Não me senti acolhido e não voltaria a me hospedar aqui. ##### ALESSANDRO Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Keli 27 Dec 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Muito desagradável. A propriedade pelo custo que foi pago, não oferece nada que agrade. Vamos começar pela cortesia ou recomendação de lugares, não oferecem como nos outros, o ambiente não tem odor agradável, a limpeza deixa bastante a desejar, o ambiente dos quartos não é nada moderno ou sofisticado, televisão antiga, me deram 2 quartos diferentes e não funcionava em nenhum deles, Internet Wi-Fi ruim só pega quando quer, ou seja, não oferece nenhum conforto para o custo que pagamos pra se sentir bem dentro do hotel. Também percebi mais hóspedes insatisfeitos como eu. A única coisa agradável é a localização, de resto, não vale a estadia. ##### Keli Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Richard 6 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Valeu a pena Tranquila ##### Richard Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Pantanal Mato Grosso Hotel](https://www.expedia.co.uk/Pocone-Hotels-Pantanal-Mato-Grosso-Hotel.h10553739.Hotel-Information) > > [Juma Amazon Lodge](https://www.expedia.co.uk/Autazes-Hotels-Juma-Amazon-Lodge.h3024425.Hotel-Information) > > [ Hot Beach Raízes](https://www.expedia.co.uk/Sao-Jose-Do-Rio-Preto-Hotels-Thermas-Park-Resort-Spa.h13376698.Hotel-Information) > > [Hotel Fazenda Dona Francisca](https://www.expedia.co.uk/Sao-Francisco-Do-Sul-Hotels-Hotel-Fazenda-Dona-Francisca.h21644645.Hotel-Information) > > [Transamerica Resort Comandatuba – All Inclusive](https://www.expedia.co.uk/Una-Hotels-Transamerica-Resort-Comandatuba-All-Inclusive.h438434.Hotel-Information) > > [Grand Suites Family Resort](https://www.expedia.co.uk/Ita-Hotels-ESuites-Ita-Resort-By-Atlantica.h59667356.Hotel-Information) > > [Hotel Canto das Águas](https://www.expedia.co.uk/Lencois-Hotels-Hotel-Canto-Das-Aguas.h1697565.Hotel-Information) > > [Rio Quente Resorts Refúgio Grand Premium – Antigo Hotel Turismo](https://www.expedia.co.uk/Caldas-Novas-Hotels-Rio-Quente-Resorts-Hotel-Turismo.h10238936.Hotel-Information) > > [Hotels in Aviemore](https://www.expedia.co.uk/Aviemore-Hotels.d4309.Travel-Guide-Hotels) > > [H+ Hotel](https://www.expedia.co.uk/Dourados-Hotels-H-Hotel.h8213570.Hotel-Information) > > [Premier Hotel](https://www.expedia.co.uk/Votuporanga-Hotels-Premier-Hotel.h74633149.Hotel-Information) > > [Vila Galé Alagoas - All Inclusive](https://www.expedia.co.uk/Barra-De-Santo-Antonio-Hotels-Vila-Gale-Resort-Alagoas-All-Inclusive.h76566637.Hotel-Information) > > [The Coral Beach Resort by Atlantica](https://www.expedia.co.uk/Trairi-Hotels-The-Coral-Beach-Resort-By-Atlantica.h31873624.Hotel-Information) > > [Butterfly House Bahia](https://www.expedia.co.uk/Marau-Hotels-Butterfly-House-Bahia.h7391566.Hotel-Information) > > [Vila Capininga Ecopousada](https://www.expedia.co.uk/Santo-Amaro-Do-Maranhao-Hotels-Vila-Capininga-Ecopousada.h41980042.Hotel-Information) > > [Praia Sol Hotel](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Praia-Sol-Hotel.h3802035.Hotel-Information) > > [Village Hotel](https://www.expedia.co.uk/Caceres-Hotels-Village-Hotel.h6494752.Hotel-Information) > > [SouthWild Pantanal Lodge](https://www.expedia.co.uk/Pocone-Hotels-SouthWild-Pantanal-Lodge.h12709354.Hotel-Information) > > [Hotel das Cataratas, A Belmond Hotel, Iguassu Falls](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Hotel-Das-Cataratas.h53288.Hotel-Information) > > [Taj Hotel](https://www.expedia.co.uk/Tres-Lagoas-Hotels-Taj-Hotel.h12607333.Hotel-Information) > > [Beija Flor Exclusive Hotel & Spa](https://www.expedia.co.uk/Tibau-Do-Sul-Hotels-Beija-Flor-Exclusive-Hotel-Spa.h15960960.Hotel-Information) > > [Vila Galé Resort Touros - All Inclusive](https://www.expedia.co.uk/Touros-Hotels-Vila-Gale-Resort-Touros-All-Inclusive.h22407158.Hotel-Information) > > [Rio do Rastro Eco Resort](https://www.expedia.co.uk/Bom-Jardim-Da-Serra-Hotels-Rio-Do-Rastro-Eco-Resort.h19002070.Hotel-Information) > > [Mabu Thermas Grand Resort](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Mabu-Thermas-Grand-Resort.h564963.Hotel-Information) > > [Pousada Araras Pantanal Ecolodge](https://www.expedia.co.uk/Pocone-Hotels-Pousada-Araras-Pantanal-Ecolodge.h16706447.Hotel-Information) > > [La Luna](https://www.expedia.co.uk/Paracuru-Hotels-La-Luna.h105403303.Hotel-Information) > > [Hot Beach Resort](https://www.expedia.co.uk/Sao-Jose-Do-Rio-Preto-Hotels-Hot-Beach-Resort.h22550985.Hotel-Information) ### Packages > [Detroit Holidays](https://www.expedia.co.uk/Detroit.d178255.Holidays-City-Breaks) ---