Title: Hotel Fazenda Pampas Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Fazenda Pampas Farm stay in Canela with free breakfast and 24-hour front desk ![Reception](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/dc32fa2f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Room (Campeiro) | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/78bee228.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/4279ee5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/c1b5ee2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/01204379.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Fazenda Pampas offers a tranquil escape with a garden retreat. Start your day with a breakfast buffet and stay connected with in-room WiFi. Unwind each afternoon at the manager's reception. 7.8 Good ## Popular amenities - Breakfast included - 24/7 front desk - Housekeeping - Free WiFi - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Room (Campeiro) | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/78bee228.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Campeiro) ### Highlights Air conditioning Flat-screen TV Blackout curtains Hairdryer Cable channels Daily housekeeping Desk - 5 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Room (Pampeano) | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/f458aa2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Pampeano) 8.4 Very good 5 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Hairdryer Private bathroom Cable channels Daily housekeeping Desk - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Room (Gauderio) | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/97fcd561.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Gauderio) ### Highlights Air conditioning Flat-screen TV Blackout curtains Hairdryer Private bathroom Cable channels Daily housekeeping Desk - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCanela-Hotels-Hotel-Fazenda-Pampas.h30249458.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCanela-Hotels-Hotel-Fazenda-Pampas.h30249458.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.36153%2C-50.83841&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YkMW99p48_2JRFYi4QTWRr3HtSE=) Avenida Don Luiz Guanella, 1561, São José, Canela, 95680-000 #### What's nearby - Canela Fashion Museum - 4 min walk - 0.3 miles - Space Adventure Canela - 4 min walk - 0.3 miles - Steam World - 6 min walk - 0.4 miles - Dreamland Wax Museum - 14 min walk - 0.8 miles - Super Carros - 2 min drive - 1.3 miles #### Getting around - Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 105 min drive #### Restaurants - ‪Tri Hotel Canela - ‬4 min drive - ‪O Reino do Chocolate - ‬18 min walk - ‪Churrascaria das Tradições - ‬12 min walk - ‪Carne & Osso Steakhouse - ‬16 min walk - ‪Café do Bairro - ‬18 min walk ## About this property ### Hotel Fazenda Pampas Farm stay near Gramado Covered Street At Hotel Fazenda Pampas, you can look forward to a free breakfast buffet, a free daily manager's reception and a garden. Stay connected with free in-room WiFi. Additional perks include: - Free self-parking - Meeting rooms, luggage storage and a 24-hour front desk - Smoke-free property, a TV in reception and tour/ticket information Room features All 62 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi. More conveniences in all rooms include: - Showers, free toiletries and hairdryers - Flat-screen TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Indoor pool, open 10:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/4000000/3810000/3802100/3802077/f0522490.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Ville Canela Hotel Canela - Pool - Hot tub - Breakfast included - Kids pool 8.4 Very good 919 reviews £32 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3802077&PinnedHotelID=3802077&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/37000000/36140000/36132100/36132012/959684e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Serra Canela Canela - Parking included - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 186 reviews £45 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=36132012&PinnedHotelID=36132012&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools, open 9:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/34000000/33310000/33302800/33302796/6407c437.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tri Hotel Canela Vila Suzana - 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Breakfast included - Parking included - Free WiFi - Air conditioning 8.4 Very good 459 reviews £28 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=6098451&PinnedHotelID=6098451&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/89000000/88480000/88474100/88474033/fed80f7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Vista do Lago Ipê Amarelo - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 97 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=88474033&PinnedHotelID=88474033&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18520000/18517800/18517711/f6db66c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sky Gramado - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,013 reviews £32 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=18517711&PinnedHotelID=18517711&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7 AM to 10 AM - Free daily manager's reception ### Things to do - TV in common areas ### Conveniences - 24-hour front desk - Luggage storage - Shared microwave ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - Picnic area ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning - Desk - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: noon ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Hotel Fazenda Pampas Canela Fazenda Pampas Canela Fazenda Pampas Hotel Fazenda Pampas Canela Hotel Fazenda Pampas Agritourism property Hotel Fazenda Pampas Agritourism property Canela ## Frequently asked questions ### Is Hotel Fazenda Pampas pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Fazenda Pampas? > Self-parking is free at this property. ### What time is check-in at Hotel Fazenda Pampas? > Check-in start time: 2 PM; check-in end time: noon. After-hours check-in is not available. ### What time is check-out at Hotel Fazenda Pampas? > Checkout is at noon. ### Where is Hotel Fazenda Pampas located? > Situated in Canela, this farm stay is within a 5-minute walk of Canela Fashion Museum and Roda Canela. Steam World and Space Adventure Canela are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Fazenda Pampas Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 116 8 - Good 100 6 - Okay 50 4 - Poor 35 2 - Terrible 18 ### 8.0/10 Cleanliness ### 8.2/10 Staff & service ### 7.8/10 Amenities ### 7.4/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### CAMILA 6 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pipa 15...adoramos Confesso que estava apreensiva devido a outros comentários. Mas o hotel me surpreendeu. Fiquei na parte externa, na Pipa 15..mistura do rústico com o aconchegante. Meus filhos amaram. Ideal para família. Com certeza voltaremos. ##### CAMILA Stayed 1 night in Jul 2025 ### 8/10 Good #### Verified traveller 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Boa, algum aspecto de abandonado, café razoável, limpeza razoável e as dependências do hotel são ótimas. Localização excelente. ![](https://a.travel-assets.com/ugc/hotel-reviews/5d57d369-d068-43fc-9dab-396449fe7a8d-1754252790900.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Aug 2025 ### 8/10 Good #### José 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa experiência! Cama confortável, quarto silencioso, chuveiro bom, local tranquilo, próximo dos principais pontos turísticos. ##### José Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Catiucia 6 Jul 2025 Disliked: Staff & service, property conditions & facilities #### Muito mal atendido. Já tinha ido outras x nesse hotel, e o atendimento era maravilhoso. Dessa x foi horrivel, ao chegar tinha um sr que mal olhou p nós, grosso, sem educação. Nao teve ninguem nos acompanhando ate o quarto. Pedi uma tele e ele foi ate nosso quarto e super grosso, quase colocou a port abaixo, dizendo q era p por o fone no gancho q tava ocupado, sendo que nem usei o telefone. Depois ele veio ate o quarto e o mesmo confirmou que estava estragado. Questionei sobre o ar condicionado, por nao estar funcionando e ele me disse q era só p o verão. Ai questionei ele onde estava escrito isso, e ele nem bila deu p o q falei. Muito mal atendido. Na saida sim tinha uma moça muito simpatica. Hotel esta se deteriorando, todo cheio de mofo. ##### Catiucia Stayed 1 night in Jul 2025 ### 6/10 Okay #### Pamela 30 Jun 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Deixou a desejar Hotel muito antigo e com muitas manutenções a fazer. Nosso banheiro estava com muitos cabelos e não tinha lugar no Box pra colocar shampoo, colocamos no chão. Também não oferecia sabonetes. Nossa cama eram duas de solteiro que juntaram pra montar uma de casal porém os colchões tinham tamanhos diferentes que gerou um desconforto. Café da manhã bom! ##### Pamela Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Antonio 28 Jun 2025 Disliked: Property conditions & facilities, room comfort Imaginamos que seria incrível aquele hotel, mas a decepção foi de imediato. Quarto muito feio com porta e janelas com muitas brechas onde o vento frio entrava. Paredes com tintas tufadas. O café mais simples de Canela. Um vergonhoso apagão no estacionamento e em frente ao hotel. No geral precisa de reformas urgente. ##### Antonio Stayed 1 night in Jun 2025 ### 4/10 Poor #### Cristiano 22 Jun 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Ruim ![Hotel fazenda canela ](https://a.travel-assets.com/ugc/hotel-reviews/97a7defe-e6fc-4861-a5b5-9ceec1a30935-1750605412957.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b12cf863-0351-44ae-9dc0-19678c36e674-1750605466254.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cristiano Stayed 2 nights in Jun 2025 ### 8/10 Good #### Fabio 7 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O Wi-Fi estava muito ruim no 219 Café da manhã razoável ##### Fabio Stayed 1 night in Jun 2025 ### 6/10 Okay #### CHRISTIAN 26 May 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Mudou muito Hotel, está com condições ruins, mofo, teia de aranha, pontos de umidade extrema.... café da manhã bem simples, e sem serviço de quarto. ##### CHRISTIAN Stayed 2 nights in May 2025 ### 4/10 Poor #### Leonardo 25 May 2025 Disliked: Property conditions & facilities, room comfort #### Uma pena, era um hotel com otimo custo beneficio Nao vejo problema em ser um hotel antigo, mas esta muito mal cuidado. No nosso banheiro tinha um vazamento no tenho do box que estava prestes a abrir o gesso. Gesso com aspecto de sujo por causa da humidade. Na entrada do edtacionamento tem um burraco que em algum momento vai quebrar algum carro. Pra completar, dentro do hotel estao tem pessoas vendendo propriedade, importunando varios clientes. ##### Leonardo Stayed 2 nights in May 2025 ### 8/10 Good #### Mario Jorge Cattoni 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom custo benefício! Recomendo! É quase um hotel temático, acredito que um bom custo benefício. Alguns detalhes de manutenção deixam um pouco a desejar, cabe da manhã básico e funcional. ##### Mario Jorge Cattoni Stayed 1 night in May 2025 ### 8/10 Good #### João 11 Apr 2025 Liked: Cleanliness, staff & service, room comfort Hotel precisa urgentemente de uma reforma. chega a dar medo os corredores, com o piso levantando. Entretanto, pelo valor pago, compensa pela localização. Hotel para dormir apenas (boa cama, banho razoável e café da manhã) ##### João Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Antonio Valdemar 7 Apr 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### PREFIRO SILENCIAR Muito abaixo da expectativa ##### Antonio Valdemar Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Atendeu às expectativas Bom atendimento, funcionários simpáticos e prestativos. Quarto grande, limpo e arejado. Chuveiro quente porém pouca Água. Café da manhã bom, variedade de produtos. Lugar externo bonito pra caminhada, gramado bonito. Foi um final de semana muito agradável! ##### Verified traveller Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Silvio 6 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### . Sou cliente frequente em Gramado e Canela. Primeira vez neste Hotel para conhecer, infelizmente foi uma experiência péssima. Nao recomendo este hotel no valor valor oferecido tem ótimas opcoes. ##### Silvio Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Letícia 6 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Péssima experiência Estou extremamente chateada com minha estadia neste hotel. Foi um verdadeiro pesadelo do início ao fim. O chuveiro era horrível, o espelho estava todo estragado, e, para completar, à meia-noite, o ar-condicionado começou a fazer um barulho absurdo e a pingar sem parar, inclusive na cama. Solicitamos a troca de quarto às 00h30 e nos transferiram para um quarto onde o ar-condicionado simplesmente não funcionava. Ao reclamar novamente, nos deram outra opção, mas, para nossa surpresa, o quarto estava em condições ainda piores: uma banheira suja, com insetos dentro, e um vaso sanitário completamente danificado onde não se podia sentar. Isso é inaceitável! Paguei para ter uma estadia minimamente confortável e encontrei um verdadeiro descaso. Fiquei completamente decepcionada e espero que ninguém mais passe por essa situação. ##### Letícia Stayed 1 night in Mar 2025 ### 6/10 Okay #### Verified traveller 2 Feb 2025 Liked: Staff & service Disliked: Cleanliness, room comfort O hotel é bem localizado pelo fato de estar entre as os centros de Gramado e Canela. A parte externa é muito bonita. O quarto estava com cheiro forte naftalina e a água do chuveiro é pia do lavatório estava turva. ##### Verified traveller Stayed 1 night in Feb 2025 ### 4/10 Poor #### Jamile 1 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort A recepcionista que fez o check in era extremamente mal humorada, irritada. Definitivamente não era pra a função. Ela parece não ter condições de lidar com o público. ##### Jamile Stayed 1 night in Dec 2024 ### 6/10 Okay #### ALESSANDRO 30 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Não foi muito bom! Minha experiência neste hotel foi decepcionante. O prédio é antigo e a porta dos fundos permanecia aberta, o que comprometeu a segurança e me causou desconforto. O café da manhã foi bom, mas o quarto deixou a desejar: a TV só pegava Globo e Record, e o chuveiro a gás oscilava entre temperaturas extremas. Na chegada, em 23 de dezembro, a recepção estava cheia, e um senhor visivelmente estressado foi ríspido ao dizer que o check-in só poderia ser feito após as 14h. Eu só queria perguntar sobre deixar as malas, mas pela aspereza entendi que não seria possível. Não recebemos orientações sobre o funcionamento do hotel ou a localização do café da manhã. No check-in, outra funcionária apenas entregou um formulário e a chave do quarto 113, dizendo que era 'virando à direita no corredor'. Em contraste, no check-out, fomos atendidos por uma moça muito simpática, que nos desejou tudo de bom. Além disso, a manta da cama tinha queimados, provavelmente de cigarro, o que reforçou a sensação de descuido. Não me senti acolhido e não voltaria a me hospedar aqui. ##### ALESSANDRO Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Keli 27 Dec 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Muito desagradável. A propriedade pelo custo que foi pago, não oferece nada que agrade. Vamos começar pela cortesia ou recomendação de lugares, não oferecem como nos outros, o ambiente não tem odor agradável, a limpeza deixa bastante a desejar, o ambiente dos quartos não é nada moderno ou sofisticado, televisão antiga, me deram 2 quartos diferentes e não funcionava em nenhum deles, Internet Wi-Fi ruim só pega quando quer, ou seja, não oferece nenhum conforto para o custo que pagamos pra se sentir bem dentro do hotel. Também percebi mais hóspedes insatisfeitos como eu. A única coisa agradável é a localização, de resto, não vale a estadia. ##### Keli Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Richard 6 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Valeu a pena Tranquila ##### Richard Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Paulo 1 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lugar para descansar Excelente impressão do hotel e sua estrutura. Embora só fiquei uma noite um hotel para apreciar o clima da serra e descansar no seu amplo espaço de área verde com lagos e bela paisagem. O mesmo localiza-se ao lado da Roda Canela. As acomodações são conforaveis e café da manhã saboroso. Atendimento ótimo. ##### Paulo Stayed 1 night in Nov 2024 ### 8/10 Good #### Breno 18 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Café da manhã de baixa qualidade. Café da manhã de baixa qualidade. ##### Breno Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Maraisa 2 Oct 2024 Disliked: Cleanliness, property conditions & facilities, room comfort Não gostamos do hotel. O quarto estava mofado e com pó, travesseiros velhos. O café da manhã não tinha muitas opções, demorava para fazer reposição do que terminava. ##### Maraisa Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Edileusa 12 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decepcionada. Minha estadia nao foi agradável, tanto que cancelei o restante dos dias e troquei de hotel. Motivos: Hotel muito frio a calefacao é ligada somente a noite, banheiro mofado, mas a maior decepção foi o café da manhã. Poucas opções e as coisas pareciam velhas. Quem vem a Gramado sabe que é uma cidade acolhedora, com hotéis com excelentes cafés. Quando saí do hotel e falei sobre o café a recepcionista disse: "nao tem como agradar a todos" , logo vê que ela nao está preparada para tentar melhorar a situação, ela poderia ter perguntado: O que você acha que precisa melhorar? Ou falar que repassaria minha reclamação para alguém verificar, mas ela nao teve empatia. Talvez ja está acostumada com a situação e isso ficou corriqueiro para ela. É uma pena, porque a estrutura do hotel é grandiosa, falta uma limpeza melhor, colocar um tapete nos corredores, melhorar o sistema de aquecimento, treinar os funcionários e melhorar o café da manhã, colocar mais opção e melhorar a apresentação. Eu faço muita questao de um bom café da manhã, não posso indicar um hotel nesse nível. Tomara que melhorem. Fui tentar anexar as fotos aqui, mas não funcionou. ##### Edileusa Stayed 2 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Parque das Fontes All Inclusive](https://www.expedia.co.uk/Aracati-Hotels-Hotel-Parque-Das-Fontes-All-Inclusive.h4018643.Hotel-Information) > > [L Hotel Sarigerme](https://www.expedia.co.uk/Marmaris-Hotels-L-Hotel-Sarigerme.h42509893.Hotel-Information) > > [Hotel Fazenda Dona Francisca](https://www.expedia.co.uk/Sao-Francisco-Do-Sul-Hotels-Hotel-Fazenda-Dona-Francisca.h21644645.Hotel-Information) > > [Villa Park Sun Island Resort](https://www.expedia.co.uk/Nalaguraidhoo-Hotels-Villa-Park-Sun-Island-Resort.h2917878.Hotel-Information) > > [Hotels in New York](https://www.expedia.co.uk/New-York-Hotels.d178293.Travel-Guide-Hotels) > > [Prenses Sealine Beach Hotel](https://www.expedia.co.uk/Belek-Hotels-Prenses-Sealine-Beach-Hotel.h70304997.Hotel-Information) > > [Pierre & Vacances Residence Premium Julia Augusta](https://www.expedia.co.uk/Monaco-Hotels-Pierre-Vacances-Residence-Premium-Julia-Augusta.h7441457.Hotel-Information) > > [Hotel das Cataratas, A Belmond Hotel, Iguassu Falls](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Hotel-Das-Cataratas.h53288.Hotel-Information) > > [Paloma Grida - All Inclusive](https://www.expedia.co.uk/Serik-Hotels-Paloma-Grida-All-Inclusive.h2161566.Hotel-Information) > > [Pickalbatros Jungle Aqua Park - Neverland Hurghada](https://www.expedia.co.uk/Hurghada-Hotels-Jungle-Aqua-Park-All-Inclusive-Families-Couples-Only.h4027074.Hotel-Information) > > [Mountain Hotels in Barcelona](https://www.expedia.co.uk/Barcelona-Hotels-Mountain-Hotel.0-0-d179992-tmountainhotel.Travel-Guide-Filter-Hotels) > > [Hostels Bali](https://www.expedia.co.uk/Bali-Hostels.d602651-aaHostels.Travel-Guide-Accommodation) > > [Palmanova Suites by TRH](https://www.expedia.co.uk/Calvia-Hotels-Palmanova-Suites-By-TRH.h1639769.Hotel-Information) > > [Mabu Thermas Grand Resort](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Mabu-Thermas-Grand-Resort.h564963.Hotel-Information) > > [5 Star Hotels in Ashton-under-Lyne](https://www.expedia.co.uk/5Star-Ashton-Under-Lyne-Hotels.s50-0-d6004285.Travel-Guide-Filter-Hotels) > > [Hotel Musse Ginza Meitetsu](https://www.expedia.co.uk/Tokyo-Hotels-HOTEL-MUSSE-GINZA-MEITETSU.h20361730.Hotel-Information) ### Flights > [Flights from Cardiff (CWL) to Leeds (LBA)](https://www.expedia.co.uk/lp/flights/cwl/lba/cardiff-to-leeds) > > [Flights from Sofia (SOF) to Lapu-Lapu (CEB)](https://www.expedia.co.uk/lp/flights/sof/ceb/sofia-to-cebu) > > [flights from jinnah intl airport](https://www.expedia.co.uk/lp/airports/khi/flights-from-jinnah-intl-airport) > > [Flights from Christchurch (BOH) to Madrid (MAD)](https://www.expedia.co.uk/lp/flights/boh/mad/bournemouth-to-madrid) > > [Flights from Gatwick (LGW) to Amsterdam (AMS)](https://www.expedia.co.uk/lp/flights/lgw/ams/london-to-amsterdam) ### Cars > [Car hire in Malvern](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Malvern.d4986.Car-Hire-Guide) > > [Car hire in Puglia](https://www.expedia.co.uk/Destinations-In-Puglia.d6048562.Car-Hire-Destinations) ### Activities > [Things to do in Goathland](https://www.expedia.co.uk/Things-To-Do-In-Goathland.d182527.Travel-Guide-Activities) ### Packages > [Iceland Holidays](https://www.expedia.co.uk/Iceland.d79.Holidays-City-Breaks) > > [Kalámi Holidays](https://www.expedia.co.uk/Kalami.d3000031092.Holidays-City-Breaks) > > [Cheltenham Holidays](https://www.expedia.co.uk/Cheltenham.d4597.Holidays-City-Breaks) ### General > [Visit East Village](https://www.expedia.co.uk/New-York-East-Village.dx6142500) > > [Visit Ottawa](https://www.expedia.co.uk/Ottawa.dx178296)