I have been a frequent guest at Sonder Arias due to its prime location and excellent amenities. However, my recent stay left me quite disappointed due to a significant inconvenience regarding the laundry services.
One of the reasons I chose to stay at Sonder Aria this time was because of the convenient access to a laundry room. Typically, this amenity has been a lifesaver for me, allowing me to pack light and still maintain fresh clothes throughout my stay.
Unfortunately, during this visit, I encountered a major setback – the laundry room was out of service due to water issues. Despite attempting to use the facility on multiple occasions during my stay, I was informed each time that it was not operational. This unexpected turn of events left me in a frustrating situation, as I had packed light with the assumption that I could rely on the laundry services provided.
While I understand that maintenance issues can arise unexpectedly, I believe it is essential for guests to be informed of such disruptions beforehand. It would have been greatly appreciated if Sonder Aria had notified me prior to my arrival about the unavailability of the laundry facilities. This would have allowed me to make alternative arrangements and properly prepare for my stay.
Overall, while I continue to appreciate the location and other amenities offered by Sonder Aria, the lack of functioning laundry services significantly impacted my experience. I hope that in the future, better communication and maintena