The overall look and feel of the hotel is very good, clean, white etc. I was there on business so didn't use many of the facilities, which looked good. It was very noisy in my room. The corridors are extremely echoey, and you therefore you could hear everything in the surrounding rooms and just people walking and talking along the corridors. Room service staff were very friendly, and the service was very quick, however the food itself was not of a standard I would expect.