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Grecotel LUX.ME White Palace - All Inclusive

Photo gallery for Grecotel LUX.ME White Palace - All Inclusive

Featured image
On the beach, sun-loungers, beach umbrellas, beach bar
On the beach, sun-loungers, beach umbrellas, beach bar
On the beach, sun-loungers, beach umbrellas, beach bar
Seasonal outdoor pool, pool umbrellas, pool loungers

Overview of Grecotel LUX.ME White Palace - All Inclusive

Grecotel LUX.ME White Palace - All Inclusive

5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
Kambos Pigis, Adelianos Kampos, Rethymno, Crete Island

Explore the area

  • Popular LocationRethimno Kart8 min walk
  • Popular LocationHorse Park Rethymno5 min drive
  • Popular LocationTown Beach11 min drive
  • AirportChania (CHQ-Ioannis Daskalogiannis)70 min drive

Choose dates to view prices

About this area

Rethymno

Located in Rethymno, Grecotel LUX.ME White Palace - All Inclusive is on the beach. Horse Park Rethymno and Rethymnon Venetian Port are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Rethimno Kart and Sacred Monastery of Arkadi. Discover the area's water adventures with scuba diving, snorkelling and waterskiing nearby, or enjoy the great outdoors with mountain biking.

What's nearby

  • Rethimno Kart - 8 min walk
  • Horse Park Rethymno - 5 min drive
  • Spilies Beach - 9 min drive
  • Town Beach - 11 min drive
  • Kara Mousha Pasha Mosque - 18 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 64 min drive

Restaurants

  • THE WHITE — 1 min walk
  • VENTANAS IL MAR — 1 min walk
  • Taverna Yiannis - 3 min drive
  • Kellari - 3 min drive
  • Steki - 3 min drive

About this property

Grecotel LUX.ME White Palace - All Inclusive

5-star beach property with a full-service spa
Catch some rays at the beach or spend the day relaxing at Grecotel LUX.ME White Palace - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 264 rooms feature thoughtful touches such as free minibar items and bathrobes, plus in-room free WiFi and LCD TVs with satellite channels. Furnished balconies or patios, room service and hairdryers are among the other amenities available to guests.
Grecotel LUX.ME White Palace - All Inclusive offers 264 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Rethymno property provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the property include an outdoor tennis court, a fitness centre and a seasonal outdoor pool.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hippie Wellness has 2 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:30 AM–10:30 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 6 restaurants and 2 coffee shops
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Wine-tasting room
  • Yoga classes

Family friendly

  • Baby bath
  • Baby monitor
  • Children's games
  • Children's toys
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path of travel

More

  • Books
  • Couples dining
  • Designated smoking areas (fines apply)
  • Renovated entire property – April 2014
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 90.00
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 0 (one-way), (up to 12 years old)
  • Late check-out fee: EUR 90.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

El Greco White Palace
White Palace El Greco Luxury
Grecotel White Palace Luxury Resort All Inclusive Rethymnon
White Palace El Greco Luxury Resort Rethimnon
White Palace El Greco Luxury Rethimnon
White Palace El Greco Luxury Resort Rethymnon
White Palace El Greco Luxury Rethymnon
Grecotel White Palace Luxury Resort Rethymnon
Grecotel LUX.ME White Palace Hotel Rethymnon
Grecotel LUX.ME White Palace Hotel
Grecotel White Palace Luxury All Inclusive Rethymnon
Grecotel LUX.ME White Palace Rethymnon
Grecotel LUX.ME White Palace All Inclusive Rethymnon
Grecotel LUX.ME White Palace All Inclusive
Grecotel LUX.ME White Palace All Inclusive
Grecotel LUX.ME White Palace - All Inclusive Rethymno
Grecotel LUX.ME White Palace - All Inclusive Rethymnon
Grecotel LUX.ME White Palace
Grecotel White Palace Luxury Resort All Inclusive
Grecotel White Palace Luxury Resort
White Palace El Greco Luxury Resort

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 30 out of 58 reviews
5 - Excellent 52%
Rating 4 - Good. 18 out of 58 reviews
4 - Good 31%
Rating 3 - Okay. 6 out of 58 reviews
3 - Okay 10%
Rating 2 - Poor. 2 out of 58 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 58 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal and the food was very very good.
Stayed 6 nights in Sep 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and staff were all excellent, my children felt safe walking around the site without us have in to be with them all the time
Stayed 7 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. We had our honeymoon and the staff was always polite and helpful. The gym is equipped in a good way and the trainer George is very professioal and friendly. Mani from the Animateurs was always there for some games and fun. The whole teqm from reception to pool attendees and servers are outstanding. The room was perfect and clean. We enjoyed our atay and will come back for sure. Big thanks to everyone to make our trip to Greece very special
Stayed 13 nights in Jun 2021

5/5 Excellent

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and fabulous food. It was a shame several of the bars and restaurants were already closed for the season however, despite the hotel being quite full.
Stayed 4 nights in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019