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On the beach, sun-loungers, beach umbrellas, beach bar
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing

Explore the area

    Popular LocationRethimno Kart8 min walk
    Popular LocationHorse Park Rethymno5 min drive
    Popular LocationSpilies Beach9 min drive
    AirportChania (CHQ-Ioannis Daskalogiannis)70 min drive

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  • Double Room, Garden View

    Room amenities

    • 291 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble Room, Garden View
  • Family Apartment

    Room amenities

    • 592 sq ft
    • Sleeps 5
    • 1 King Bed and 3 Single Beds
    More detailsFamily Apartment
  • Family Suite, Sea View

    Room amenities

    • 538 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More detailsFamily Suite, Sea View
  • Luxury Bungalow, 1 Bedroom, Pool Access

    Room amenities

    • 377 sq ft
    • Sea view
    • Sleeps 3
    More detailsLuxury Bungalow, 1 Bedroom, Pool Access
  • Family Room

    Room amenities

    • 398 sq ft
    • Sleeps 4
    More detailsFamily Room
  • Luxury Suite, Pool Access, Sea Facing (Bungalow)

    Room amenities

    • 581 sq ft
    • Sea view
    • Sleeps 4
    • 1 Double Bed and 2 Double Sofa Beds
    More detailsLuxury Suite, Pool Access, Sea Facing (Bungalow)
  • Superior Room, Sea View

    Room amenities

    • 355 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, Sea View
  • Bungalow, Sea View (Prestige)

    Room amenities

    • 377 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed
    More detailsBungalow, Sea View (Prestige)
  • Luxury Room, Sea View

    Room amenities

    • 430 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed
    More detailsLuxury Room, Sea View

About this area

Rethymno

Located in Rethymno, Grecotel LUX.ME White Palace - All Inclusive is on the beach. Horse Park Rethymno and Rethymnon Venetian Port are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Rethimno Kart and Sacred Monastery of Arkadi. Discover the area's water adventures with scuba diving, snorkelling and waterskiing nearby, or enjoy the great outdoors with mountain biking.
Visit our Rethymno travel guide
View in a map
Popular Location

What's nearby

  • Rethimno Kart - 8 min walk
  • Horse Park Rethymno - 5 min drive
  • Spilies Beach - 9 min drive
  • Kara Mousha Pasha Mosque - 21 min drive
  • Rethymnon Town Hall - 21 min drive

Getting around

  • AirportHeraklion (HER-Nikos Kazantzakis) - 64 min drive

Restaurants

  • THE WHITE — 1 min walk
  • VENTANAS IL MAR — 1 min walk

About this property

Grecotel LUX.ME White Palace - All Inclusive

5-star beach property with a full-service spa
Catch some rays at the beach or spend the day relaxing at Grecotel LUX.ME White Palace - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 264 rooms feature thoughtful touches such as free minibar items and bathrobes, plus complimentary wireless Internet access and LCD TVs with satellite channels. Furnished balconies or patios, room service (during limited hours) and hairdryers are among the other amenities available to guests.
Grecotel LUX.ME White Palace - All Inclusive offers 264 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hippie Wellness has 2 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:30 AM–10:30 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 6 restaurants and 2 coffee shops
  • 5 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Wine-tasting room
  • Yoga classes

Family friendly

  • Baby bath
  • Baby monitor
  • Children's games
  • Children's pool
  • Children's toys
  • Dry-cleaning service
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible path of travel

More

  • Books
  • Couples dining
  • Designated smoking areas (fines apply)
  • Renovated entire property – April 2014
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 1 January 2020 to 31 March 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 0 (one-way), (up to 12 years old)
  • Late check-out fee: EUR 90.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Parties and events are allowed on site
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

El Greco White Palace
White Palace El Greco Luxury
Grecotel White Palace Luxury Resort All Inclusive Rethymnon
White Palace El Greco Luxury Resort Rethimnon
White Palace El Greco Luxury Rethimnon
White Palace El Greco Luxury Resort Rethymnon
White Palace El Greco Luxury Rethymnon
Grecotel White Palace Luxury Resort Rethymnon
Grecotel LUX.ME White Palace Hotel Rethymnon
Grecotel LUX.ME White Palace Hotel
Grecotel White Palace Luxury All Inclusive Rethymnon
Grecotel LUX.ME White Palace Rethymnon
Grecotel LUX.ME White Palace - All Inclusive Rethymno
Grecotel LUX.ME White Palace All Inclusive Rethymnon
Grecotel LUX.ME White Palace All Inclusive
Grecotel LUX.ME White Palace - All Inclusive Rethymnon
Grecotel LUX.ME White Palace
Grecotel White Palace Luxury Resort All Inclusive
Grecotel White Palace Luxury Resort
White Palace El Greco Luxury Resort

Frequently asked questions

Can I cancel my reservation for free at Grecotel LUX.ME White Palace - All Inclusive and receive a full refund?
Yes, Grecotel LUX.ME White Palace - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grecotel LUX.ME White Palace - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Grecotel LUX.ME White Palace - All Inclusive have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
Is Grecotel LUX.ME White Palace - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grecotel LUX.ME White Palace - All Inclusive?
Self-parking is free at this property.
What time is check-in at Grecotel LUX.ME White Palace - All Inclusive?
Check-in is from 2:00 PM to midnight.
What time is check-out at Grecotel LUX.ME White Palace - All Inclusive?
Checkout is at 11:00 AM. Late checkout is available for EUR 90.00 (subject to availability).
Does Grecotel LUX.ME White Palace - All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 100 per vehicle, one-way, applies.
Are there all-inclusive benefits at Grecotel LUX.ME White Palace - All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included.
Where is Grecotel LUX.ME White Palace - All Inclusive located?
This beachfront all-inclusive resort is located in Rethymno, close to Rethimno Kart, Platanes Beach and Horse Park Rethymno. Area attractions also include Blue Beach and Town Beach.
4.2
Very good
55 reviews
5 - Excellent
27
4 - Good
18
3 - Okay
6
2 - Poor
2
1 - Terrible
2

4.3/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and fabulous food. It was a shame several of the bars and restaurants were already closed for the season however, despite the hotel being quite full.
Stayed 4 nights in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was really dated and not corresponding to the pictures. We left after 2 days even if we paid for the whole week. Not returning
Stayed 7 nights in Aug 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Sep 2019

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