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"Clean room, great staff, good breakfast. Nice place to stay for an event at Excel."

"Rooms were spacious, comfy & spotless. All the staff from receptionist to restaurant & bar staff were friendly & welcoming, Food was delicious & plentiful."

"Room was clean and comfortable did not have breakfast or use the bar"

"Parking has gone up to £6 a day now, Breakfast is great apart from their coffee machine which is terrible, it didn't use to be like that a few years back, they must have changed it. Beds are comfortable, pool and sauna is nice but their steam room hardly has any steam, it needs an upgrade. Staff are nice, hotel is quiet which I prefer. "

"Didn’t take breakfast or use the car park "

"Everything is great "

"Great location for an overnight stay before a flight from London City - just 5 mins walk. Clean, comfortable room and polite staff throughout the hotel. The food was good and we enjoyed the local beer on draught. "

"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "

"Breakfast was good "