- Liked: Amenities
- Disliked: Cleanliness, staff & service, property conditions & facilities
How could I start, we had to beg them to change the room, as the room we were offered was filthy. For a 5star hotel it was disappointing experience. They never used to come around to cleanup the place, you have to call them up and it was hit and miss in most cases. There was no extra blankets and the rooms were freezing cold.