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Elaf Al Mashaer Hotel

Photo gallery for Elaf Al Mashaer Hotel

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In-room safe, iron/ironing board, free cots/infant beds, free WiFi
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Overview of Elaf Al Mashaer Hotel

Elaf Al Mashaer Hotel

5 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Ajyad Road Makkah Al Mukarramah, Mecca, 24231

Explore the area

  • Popular LocationGreat Mosque of Mecca9 min walk
  • Popular LocationAbraj Al Bait Towers9 min walk
  • Popular LocationKaaba9 min walk

Choose dates to view prices

About this area

Mecca

Located in Mecca, Elaf Al Mashaer Hotel is in the city centre. Notable landmarks in the area include Great Mosque of Mecca and Kaaba. Guests appreciate the hotel's quiet location.

What's nearby

  • Well of Zamzam - 8 min walk
  • Great Mosque of Mecca - 9 min walk
  • King Fahad Gate - 9 min walk
  • Abraj Al Bait Towers - 9 min walk
  • Kaaba - 9 min walk

Restaurants

  • Al Multazim — 1 min walk
  • Al Maqam — 1 min walk
  • Al Bait - 4 min walk
  • Starbucks - 7 min walk
  • Malaysian Restaurant - 7 min walk

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 62 min drive

About this property

Elaf Al Mashaer Hotel

5-star luxury hotel, walk to Great Mosque of Mecca
This smoke-free hotel features 2 restaurants, a snack bar/deli and a coffee shop/café. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and a meeting room are on-site. All 304 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include 24-hour room service, free bottled water and hairdryers.
Elaf Al Mashaer Hotel offers 304 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch LED televisions come with cable channels. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Check-in

Contactless social distancing
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (SAR 150.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: SAR 50 per person
  • 2 restaurants and 1 coffee shop
  • 24-hour room service

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 40-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 6:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 50 per person (approximately)
  • Self-parking fee: SAR 150.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

Property is also known as

Al Mashaer
Elaf Al
Elaf Al Mashaer
Elaf Al Mashaer Hotel
Elaf Al Mashaer Hotel Mecca
Elaf Al Mashaer Mecca
Elaf Mashaer
Elaf Mashaer Hotel
Hotel Elaf Mashaer
Mashaer
Elaf Al Mashaer Hotel Hotel
Elaf Al Mashaer Hotel Mecca
Elaf Al Mashaer Hotel Hotel Mecca

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 16 out of 96 reviews
5 - Excellent 17%
Rating 4 - Good. 34 out of 96 reviews
4 - Good 35%
Rating 3 - Okay. 24 out of 96 reviews
3 - Okay 25%
Rating 2 - Poor. 8 out of 96 reviews
2 - Poor 8%
Rating 1 - Terrible. 14 out of 96 reviews
1 - Terrible 15%

3.3/5

Cleanliness

3.3/5

Staff & service

2.8/5

Amenities

3.3/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience.
Bad experience, small room and very small toilet.
Stayed 3 nights in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean . Breakfast is good . Near form Haram. Recommend
Stayed 2 nights in Feb 2020

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The location of this hotel is great. There are 8 lifts and we never struggled with waiting. The path leading to haram is not long and is partly shadowed. I used it to perform dhikr. I preferred this in comparison to hotels situated within malls and the distractions of shops. The breakfast was good. They now have an omelette station. We booked a double bed with 2 singles and a request for a cot bed. We got a double bedroom with a wet smelly carpet! We managed to get the room changed to a triple room. Ended up joining the beds together to allow for space. Alhamdulillah we managed. There was an ant infestation in the bathroom which was treated. The room was only cleaned once for our duration and we never got the cotbed.
Stayed 9 nights in Dec 2019

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room for improvement
Carpets are very dirty. Bathroom tiles are sticky and have fungi growth. Beds are really uncomfortable. Bedsheets are very old with bobbles on them. The breakfast was very disappointing. There was no fresh fruit only tinned fruit which is no good for diabetics. Not much choice for vegetarians. Plates and cutlery are old.
Stayed 5 nights in Dec 2019

4/5 Good

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2019