Find Family-Friendly Hotels in Marston Moretaine

"Cleaning was good "

"I had an exceptional experience at the hotel. The staff were very friendly and helpful. Especially the reception staff. The house keeping lady was so nice. I was totally amazed. Definitely will return and of course happy to recommend others. "

"We would highly recommend this hotel. We had a very comfortable, relaxing stay. Breakfast was plentiful and all freshly cooked. Our room was spacious, and very close to the spa, late afternoon swims and relaxing in the sauna and steam room was a luxury. We ate each evening in the dining room lots of choice, staff were very attentive and food was delicious. "

"Negatives: Housekeeping entered the room when we had the 'do not disturb' sign on the door. They also knocked the door on the last day at 11.15am and said we should've already left but we had arranged for a late checkout. We were only there for 4 nights so to have this happen on 2 occasions wasn't great. The reception staff didn't always greet/acknowledge the guests as they passed. The teabags are awful, bring your own! Breakfast was the same every morning. It would've been nice to mix it up a bit. Positives: One of the reception staff was excellent when we were checking in (Colin). He was extremely helpful and friendly, even when we requested to change rooms. The room was lovely and clean. Surprisingly very little noise from the planes and it was interesting to watch them and the nearby Dart from our window. We would definitely stay again. The rooms were good, breakfast is included. Parking is extra (£12 per day). It was very central for all the things we wanted to do and see."

"Good selection for breakfast, great friendly staff"

"Ok"

"Decent hotel, we found the hotel bed really uncomfortable, bad night sleep now suffering the consequences of a bad back."

"Free parking is always nice. Breakfast was good. Rooms are dated with small tv screens. Pool is small and only given 30 mins slots."

"We got moved room at midnight, and had to move all of our belongings because the power in our room wasn't working, which was an issue the desk knew about when they gave us the room. Then, when I attempted to get a refund on the room for the night, we were offered free breakfast, but the lady on the desk was desperate to haggle down the number of days we got it for. Just felt very cheap and really made us not enjoy the stay."