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Good customer service, special mention to Jake of the pool side bar for being knowledgeable on the the bar drink mixes very helpful
A very modern well appointed hotel with warm welcoming staff. Convienantly located in the centre of Makati on the doorstep of the best shopping and restaurants.
Overall, a very pleasant stay. The rooms are large and comfortable. The staff was really helpful. Getting around the hotel was confusing until I figured out how the elevator system (you have to transfer at the 24th floor) but that's a very minor detail. Special thanks to the night manager, Justine, ...
We're from the southern province in the Philippines and making sure we don't miss our earning morning flight to the US, we decided to stay overnight in Manila the day before we leave. We chose this hotel and we made an excellent choice. Security was tight. There was a K9 team and all baggage go through ...
It would be nice if your customer service was able to coordinate your requests properly at the lobby when checking in. I was surprised to see 2 queen size beds when I requested for 1 king size bed. Everything else was done properly.
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