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"A wonderful experience all-round. The room was clean and spacious, and the travel cot was ideal. Staff were polite and attentive, and the leisure facilities were fantastic. We hope to return!"

"The property is well maintained and well position for a visit to all of Yorks attractions. It would have been great to have onsite parking but a car park was available close by at a reasonable charge. The staff were helpful and informative. I would definitely stay again and recommend the property to friends and family "

"Lovely hotel. Fab location. Staff were really helpful and lovely. Food was amazing. Would go back. "

"Not very helpful on front desk. Was 10 minutes early and wanted £10 before they would give us our home. I stood and waited with a dog a 5 year child for 10 minutes,,, shocking service "

"Lovely staff and nice room, although the lots of noise outside. People shouting and delivery vans/lorries loading and off loading "

"We didn't receive a particularly warm welcome on arrival but bar and breakfast staff were friendly and helpful. The bedroom was basic but fine for a short stay and the bed was comfortable. However, the noise from the streets outside (all night) affected our sleep. "

"Hotel and room very clean. Very convenient to local attractions like The Shambles and York Minster. They are within walking distance as well as shopping. Very friendly staff. Valet parking available or car park across the street."

"Great hotel, great location for the Shambles and restaurants and bars. Friendly staff, nice big room. "

"The staff were fantastic and friendly and the hotel was absolutely gorgeous and had everything we needed for our stay"