Ratings based on 1,037 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel but...

Posted 28-Apr-2017
Nice hotel, very clean, just beware that they have A/C seasonally and not all year long. I could not sleep because it was so hot. They said they may turn on the A/C later in May??? Dissapointed in expedia for not advertising this detail
1 out of 5
by A verified traveller

Contstand building work..

Posted 22-Apr-2017
This hotel seemed like it would be amazing had it not been under serious refurbishments. The rooms were nice and comfortable however the pool and bar area are undergoing major refurbishments. This meant any time by the pool would be impossible unless you were willing to put up with the constant drilling and banging of the work men. It is a shame as we booked this trip hoping to relax by the pool and were unable to do so. The hotel should warn guests before coming that this would be the case as we would never have booked this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good quality hotel

Posted 19-Apr-2017
Pleasant stay at a very comfortable hotel. Extensive refurbishment works going on .Although this didn't spoil our stay at the hotel.
3 out of 5
Recommended
for Couples
by A verified traveller from West Sussex

Good location

Posted 04-Apr-2017
Pros: Location, staff friendly
Cons: If any amenities not available - consider using different hotels in the chain
Location: Only there short time - sightseeing tour worthwhile, good shops and bars in the locality
Was looking forward to using the swimming pool on the roof - weather would have allowed it. It was closed for refurbishment but at no time were we told of this fact. There are many Melia hotels in Palma and I think we should have had access to other facilities. A lot of improvement works going on generally - early in the season so when up and running should be very pleasant. I would suggest getting up to date information on the refurb before finalising any booking
4 out of 5
by A verified traveller

Not value for money in a side room

Posted 22-Mar-2017 on Hotels
March 2017 - The hotel is currently upgrading rooms so builders are working around the hotel. Avoid bedrooms at the side of the hotel, ( Melia Classic rooms?). The side road that they overlook is very busy and noisy at times, e.g. weekdays the bins / skips are emptied by a lorry at about 3.30 - 4am!, Deliveries also arrive at the hotel in this side road, and Saturday night the side road is full of very noisy people attending local clubs and loitering in the street until about 4am - or later; you can still hear them even with the balcony door shut. The hotel staff were very friendly and helpful, and breakfast was great.
2 out of 5
by A verified traveller

Hotel was being renovated unknown to us

Posted 08-Mar-2017
Arrived for our luxury spa/wellness 4 day break at the Meiia hotel. We arrived at 8 o'clock in the evening, the hotel looked inviting and the staff welcoming. We proceeded to our room and as we departed from the lift the overpowering smell of paint met us. We entered our room, all very nice until the next morning when awoken by noises of workmen drilling and hammering outside. We looked out over the balcony and realised at least half the block of rooms were under going modernisation. We went for breakfast then walked outside to look at the pool. This was extremely full of scum on the water and as we looked up u could see why! The dust from one of the rooms above where the men were working was just cascading ever so lightly down onto everything including sun beds and chairs, also when we went back t our rooms you could see dust footsteps all over the carpets where guests had been walking in and out of there rooms the taste of plaster was unbelievable. We returned to the desk not to complain of the smell of paint and the fact that the pool was not open, but to book our treatment and use the indoor pool!!!! Only to be told the spa is not open it also is being altered. Well that that that no spa break. No one when booking this break told us of any restorations being done and that the spa and pool would be closed
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 05-Nov-2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

Ticks most boxes

Posted 22-Oct-2016
Location: Great location: short walk the castle; not far from the old town; some decent local bars and restaurants; lovely outlook over the marina.
Nice, modern, clean hotel with nice outlook over the marina even from rooms on the side of the hotel. All the staff were really pleasant and the desk staff people very efficient and helpful too (booking restaurants, providing advice etc). Just about every room has a balcony. It's a pleasant 20 minute walk to the old town or a short, cheap taxi ride; and there is always a taxi or two waiting at the door. We really wanted a double bed but got two singles pushed together; which is fairly normal in continental Europe but a bit disappointing especially as it was requested on the booking. We were also a little disappointed to have to pay €15 to use the spa. Add the breakfast buffet to your package; it's certainly worth it and includes help yourself Cava!
5 out of 5
by A verified traveller

Very nice hotel

Posted 18-Oct-2016 on Hotels
Lovely stay great weather
2 out of 5
by A verified traveller

Posted 17-Oct-2016 on Ebookers
Pros: Location
Cons: Booked a premium double room with one double bed and was allocated a small twin room with single beds
Booked a premium double room with one double bed and paid £170. On arrival I was allocated a small twin room with single beds. Very disappointing as this used to be one of my preferred hotels in Palma for business trips.