Ratings based on 615 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Leicestershire

Very clean and modern

Posted 12-Oct-2017
Lovely place to stay. 'Free' WiFi for a double room allowed one person to use and the area had no signal Very busy with people coming and going.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sussex

Good hotel plenty of parking.

Posted 07-Oct-2017
Good hotel, has restaurant which was very busy on the Sunday Eve. But had bar next door which did good food. Rooms were good size with lovely bathroom. Starbucks in main foyer. Easy to get around if disabled.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

Our trip to Kent

Posted 19-Sep-2017
Pros: Locality.
Cons: See above
Location: See above
Our trip was about visiting the place where our ancestors came from. Maidstone Village provided a central base from which to explore. Also it provided us with a quiet place to rest.
2 out of 5
by A verified traveller

Disappointing

Posted 10-Sep-2017
Bathroom not clean , second day towel left on bedroom floor dirty cup left on bedside cabinet , toilet roll not replaced . Seating in pub and restaurant really badly stained so much so in the bar some I wouldn't sit on almost looked like iron stains ., . Low standard food in the pub . Breakfast was ok . Told them my complaints at reception all they said was I will pass it on .
3 out of 5
Recommended
for Everyone
by A verified traveller from maidstone

Good but could be better

Posted 03-Sep-2017
Was in the same room as I was when I have stayed before. Last room at the end of the corridor next to a fire exit. Room was very cold, radiator made no difference, insects was coming under the fire exit door into my room. And Shower was cold both times I have stayed in this hotel, would stay again as the rooms are comfortable but hopefully not this room again
5 out of 5
Recommended
for Everyone
by A verified traveller from Surrey UK

Very nice hotel. Friendly efficient staff.

Posted 29-Aug-2017
We had a lovely stay. Great facilities all under one roof. Rooms could benefit from air conditioning.
4 out of 5
Recommended
for Everyone
by A verified traveller from Potters Bar

Nice hotel

Posted 23-Aug-2017
Great rooms, but a little away from the city. Bed was comfy and the shower is massive.
4 out of 5
Recommended
for Everyone
by A verified traveller from trowbridge england

Nice and convenient

Posted 20-Aug-2017
Ticked all the boxes I needed. Good stay, cheap, breakfast was decent and rooms were retro/cool
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 18-Aug-2017
Great place.very clean and helpful staff.and a good price.
4 out of 5
by A verified traveller

Ok place o stay

Posted 18-Jul-2017 on Hotels
Wasn't a bad place to stay great beds not bad meals