Ratings based on 258 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller
Great Hotel
Posted 15-May-2017
Pros: The best breakfast buffet ever, with the best staff
Cons: I could not think of anything
Location: The shuttle makes getting to the old town very easy, and many different restaurants close by
The Hotel had a shuttle to and from the old town of Funchal which was convenient. The staff were all very friendly and helpful. This was the cleanest and most user friendly place that we have stayed at. I would recommend this Hotel to every one .
Recommended
for Everyoneby A verified traveller from Clydebank, Scotland
Moved to The Residence
Posted 11-Apr-2017
Pros: Location, breakfast, cleanliness, comfort.
Cons: A kettle in the room would have been appreciated. Organisation and assistance finding a breakfast table would be useful.
Location: Good location in the hotel district with some easily accessible restaurants. Easy walk to shops.
Unexpected move to one bedroom apartment in The Residence which is timeshare attached to the hotel. Partial sea view which was great. The small road that we overlooked was quite busy and noisy at times. You housekeeping excellent, great facilities in the apartment. Very good breakfast.
by A verified traveller
Posted 11-Apr-2017 on Hotels
by Andrew
Porto Mare what a gem
Posted 11-Apr-2017 on HotelsTotally amazing resort hotel. Staff were great and ammodation very well kept. Probably the best 4 star hotel we have stayed in. Can't recommend highly enough.
Recommended
for Everyoneby A verified traveller from London
Lovely spacious hotel with gorgeous gardens
Posted 07-Apr-2017
Pros: Location, beautiful gardens, spacious.
Cons: Signposting - it's a very large complex and some of the restaurants were very hard to find!
The hotel is conveniently located close to lots of restaurants and a pleasant walk into the centre of Funchal. The room was comfortable with a spacious balcony overlooking the pools, gardens and sea. Breakfast was good, with plenty of choice. We ate at 2 of the hotel's restaurants, which were very good. The pool area was extensive with plenty of sunbeds. Overall, a lovely hotel and a really comfortable stay.
Recommended
for Couplesby A verified traveller
Really nice hotel
Posted 03-Apr-2017
Pros: I like the facilities and the localisation.
Cons: The only minus are the spa (which is great, but the swimming pool and jacuzzis were not so warmed) and the games part could not be used after 7pm.
Location: Good location and a lot of restaurants nearby.
We were there just for 3 nights, as a long weekend, running from the London's cold weather.
It was really good and relax, the food is amazing, the place fantastic and the staff is really great.
by A verified traveller
Posted 01-Apr-2017 on Hotels
Recommended
for Everyoneby A verified traveller from Basingstoke, UK
Stunning
Posted 27-Mar-2017
Pros: Quality of the service
Outstanding facilities
Friendliness of the staff
Cons: The receptionist on duty at our check out was abrupt and very 'matter of fact'. This was such a contrast to the usual friendly, welcoming service.
Location: The boat trip to see Dolpins and Whales is a wonderful experience and a highlifght for us.
Wow is a word that falls too easily from our lips, but we were well and truly wowed by Porto Mare.
From our wonderful welcome, that included a beautifully prepared room in honur of our wedding anniversary to our final swim in thw warm indoor/outdoor pool, we felt respected and honoured as guests.
All the staff were incredibly friendly, inlcuding the housekeeping team who always stopped what they were doing to exchange greetings. The dinning staff were exceptional, especially Suse - the smiling one, who made each meal time very special. The food was wonderful in all the restaurants and the manager of The Med made it fun to be there. The grounds are just so very relaxing, for such a big complex. We want to try and find the same pillows in the UK as they were fantastic to sleep on.
Recommended
for Everyoneby A verified traveller from Kent
Great hotel couldn't fault it or its location.
Posted 26-Mar-2017
Pros: Couldn't fault it, staff always available to help without being intrusive, well furnished, great restaurants and beautiful gardens.
Cons: I never fealt anything was missing, I didn't understand why during happy hour only one cocktail available at discount, everything else half price.
Location: Unique walking on mountain paths, other restaurants close, plenty of day and half day trips, botanical gardens, coastal promenade with cafe's and bars
The hotel is about a mile West of Funchal main town, it is situated less than 100m from the sea. Funchal didn't seem to be about beaches, the coast is rocky but there are landscaped areas in place of beaches to sunbathe, swim and dive directly into the sea. The Porto Mare is one of three hotels joined together with extensive gardens and pool area, everything was spotless and the gardens well maintained. There are four restaurants one for Portuguese cuisine, another Mediterranean, an Italian and finally a large buffet restaurant themed on varying cuisines daily over 7 days, this seems to be the restaurant for inclusive packages and used by all for breakfast. The standard of food is very high in all of the restaurants and as we booked Bed and Breakfast were pleased to find them reasonably priced especially in view of the quality, service and attention to detail, live mood music in all except the buffet restaurant. The room was large, well appointed, mini bar, safe, two large single beds side by side and a balcony. The staff were exceptionally pleasant and helpful in all areas of the hotel, snack meals also available at the pool bar. Indoor and outdoor pools. I would recommend this hotel and while we normally try different locations would have no hesitation in returning to it and the beautiful hilly island of Madeira
by Susan
SUPERB FAMILY TIME
Posted 22-Mar-2017 on HotelsGREAT HOTEL FOR ADULTS
POOLS SUPERB AND SPOTLESS
