5/5 Excellent
Verified traveller
4 Jan 2021
Stayed 12 nights in Dec 2020
Overview of Hotel Riu Palace Madeira
Photo gallery
Hotel Riu Palace Madeira
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- All-inclusive
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Explore the area
Reis Magos Beach4 min walk
Ponta da Oliveira13 min walk
Funchal (FNC-Cristiano Ronaldo)14 min drive
Palheiro Gardens21 min drive
Choose dates to view prices
Junior Suite
Junior Suite
More detailsRoom amenities
- Sleeps 3
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
2 Double Beds
Features a private balcony
Internet – Free WiFi
Entertainment – Flat-screen TV with satellite channels
Food & Drink – Mini fridge
Sleep – Bed sheetsBathroom – Private bathroom, bathtub, bathrobes and a hairdryer
Practical – Phone and wardrobe; free cots/infant beds available on request
Comfort – Air conditioning, daily housekeeping and heating
Non-Smoking
Double Room, Balcony
Photos of Double Room, Balcony
Double Room, Balcony
More detailsRoom amenities
- 323 sq ft
- Sleeps 3
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
2 Single Beds
30 square metres m2 room with a balcony
Internet – Free WiFi
Entertainment – Flat-screen TV with satellite channels
Food & Drink – Mini fridge
Sleep – Bed sheetsBathroom – Private bathroom, bathtub, bathrobes and a hairdryer
Practical – Phone and wardrobe; free rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning, daily housekeeping and heating
Non-Smoking
Double Room, Balcony, Sea View
Photos of Double Room, Balcony, Sea View
Double Room, Balcony, Sea View
4.2/5 guest room ratingMore detailsRoom amenities
- 323 sq ft
- Ocean view
- Sleeps 3
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
2 Single Beds
30 square metres m2 room, balcony with ocean views
Internet – Free WiFi
Entertainment – Flat-screen TV with satellite channels
Food & Drink – Mini fridge
Sleep – Bed sheetsBathroom – Private bathroom, bathtub, bathrobes and a hairdryer
Practical – Phone and wardrobe; free rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning, daily housekeeping and heating
Non-Smoking
Single Room, Balcony
Single Room, Balcony
More detailsRoom amenities
- Sleeps 1
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 1Max adults: 10
Room details
1 Double Bed
Features a private balcony
Internet – Free WiFi
Entertainment – Flat-screen TV with satellite channels
Food & Drink – Mini fridge
Sleep – Bed sheetsBathroom – Private bathroom, bathtub, bathrobes and a hairdryer
Practical – Phone and wardrobe; free cots/infant beds available on request
Comfort – Air conditioning, daily housekeeping and heating
Need to know – No rollaway/extra beds available
Non-Smoking
About this area
Santa Cruz
Located in Santa Cruz, Hotel Riu Palace Madeira is by the ocean. The area's natural beauty can be seen at Santa Cruz Beach and Madeira Botanical Garden, while CR7 Museum and Complexo Balnear do Lido are popular area attractions. Travelling with kids? Consider Vila Guida Garden Viewpoint and Funchal-Monte Teleferico. Take the opportunity to explore the area for water adventures such as scuba diving.
View in a map
What's nearby
- Reis Magos Beach - 4 min walk
- Ponta da Oliveira - 13 min walk
- Pinnacle Viewpoint - 8 min drive
- Palheiro Golf Club - 16 min drive
- Palheiro Gardens - 21 min drive
Getting around
- Funchal (FNC-Cristiano Ronaldo) - 14 min drive
Restaurants
- Main restaurant — 1 min walk
- Poolside restaurant — 1 min walk
- Onda Wind - 5 min walk
- Praia dos Reis Magos - 5 min walk
- A Traineira - 7 min walk
About this property
All-inclusive details
All-inclusive room rates at Hotel Riu Palace Madeira are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Food and beverages
All buffet and à la carte meals, snacks and local beverages included
Basic alcoholic drinks included
Land activities
Fitness facilities
Spa facilities
Limited spa services
Children's club
Entertainment
On-site entertainment and activities
On-site live performances
Awards and affiliations
Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free uncovered self-parking on site
- Free local area shuttle up to 13 kilometers
Food and drink
- All buffet and à la carte meals, snacks and local beverages included
- 2 restaurants
- 2 bars/lounges
Things to do
- 2 outdoor pools
- Children's pool
- Concerts/live shows
- Evening entertainment
- Fitness centre
- Full-service spa
- Indoor pool
- Tennis
Family friendly
- 2 outdoor pools
- Babysitting/childcare (surcharge)
- Children's pool
- Dry cleaning service
- Free area shuttle
- Free children's club
- Free cots/infant beds
- Indoor pool
- Mini-fridge
Conveniences
- Lift
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Multilingual staff
Languages spoken
- English
- French
- German
- Portuguese
- Spanish
Business services
- Conference centre
Outdoors
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- Massages
- Sauna
- Spa open daily
More
- Games
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Linens
- Ceiling fan
- Free cots/infant beds
- Heating
Bathroom
- Bathrobes
- Bathtub
- Bidet
- Hairdryer
- Towels
Entertainment
- Flat-screen TV
- Satellite channels
Food and drink
- Mini fridge
Outdoor space
- Balcony
More
- Phone
Policies
Check-in
Check-in from 4:00 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from 28 February 2021 to 17 April 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
We should mention
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
Property is also known as
Hotel Madeira Riu Palace
Hotel Palace Madeira
Hotel Riu Madeira
Hotel Riu Palace Madeira All Inclusive Canico
Hotel Riu Palace Madeira Canico
Madeira Riu Hotel
Riu Hotel Palace Madeira
Riu Palace Madeira
Riu Palace Madeira Canico
Riu Palace Madeira Hotel
Hotel Riu Palace Madeira All Inclusive
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
All-inclusive property Hotel Riu Palace Madeira - All Inclusive
Hotel Riu Palace Madeira - All Inclusive Canico
Hotel Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira
Riu Madeira Inclusive Canico
Hotel Riu Palace Madeira Hotel
Hotel Riu Palace Madeira Santa Cruz
Hotel Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira Hotel Santa Cruz
Frequently asked questions
4.4
Excellent
4.6/5
Cleanliness
4.7/5
Staff & service
4.5/5
Amenities
4.3/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with family and small children
3 Jan 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020
5/5 Excellent
Verified traveller
Travelled with family
22 Sep 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outstanding
Stayed 7 nights in Sep 2020
5/5 Excellent
Verified traveller
1 Feb 2020
Stayed 6 nights in Jan 2020
5/5 Excellent
Gillian
12 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first visit to Madeira
Stayed 5 nights in Jan 2020
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