Title: Eira do Serrado Hotel & SPA Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=603147&destination=Camara+de+Lobos%2C+Madeira+Region%2C+Portugal&selected=3763068&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Eira do Serrado Hotel & SPA High in the mountains, this alpine retreat offers travelers a perfect balance of relaxation and recreation with its spa, pool, and game options ## Photo gallery for Eira do Serrado Hotel & SPA ![Balcony - Eira do Serrado Hotel & SPA (Camara de Lobos)](https://images.trvl-media.com/lodging/4000000/3770000/3763100/3763068/abb33fe0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Buffet - Eira do Serrado Hotel & SPA (Camara de Lobos)](https://images.trvl-media.com/lodging/4000000/3770000/3763100/3763068/dac17957.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor spa tub - Eira do Serrado Hotel & SPA (Camara de Lobos)](https://images.trvl-media.com/lodging/4000000/3770000/3763100/3763068/61bfe894.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, body scrubs - Eira do Serrado Hotel & SPA (Camara de Lobos)](https://images.trvl-media.com/lodging/4000000/3770000/3763100/3763068/bff649a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Eira do Serrado Hotel & SPA (Camara de Lobos)](https://images.trvl-media.com/lodging/4000000/3770000/3763100/3763068/fde01703.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Eira do Serrado Hotel & SPA offers a tranquil mountain getaway. Unwind in the spa, swim in the indoor pool, or enjoy the arcade/game room. The on-site restaurant serves breakfast, and the lobby fireplace provides a cozy spot to relax. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant £128 includes taxes & fees 16 Mar - 17 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=3763068&PinnedHotelID=3763068&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=3763068&PinnedHotelID=3763068&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=3763068&PinnedHotelID=3763068&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=3763068&PinnedHotelID=3763068&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=3763068&PinnedHotelID=3763068&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=3763068&PinnedHotelID=3763068&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=3763068&PinnedHotelID=3763068&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=3763068&PinnedHotelID=3763068&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Standard Double Room Single Use ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3770000/3763100/3763068/bdf8f032.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room Single Use 9.0 Wonderful 2 reviews ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds LCD TV Private bathroom Bidet Hairdryer - Valley view - Sleeps 1 - 1 Single Bed ### View all photos for Standard Double or Twin Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3770000/3763100/3763068/64d4f92e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room 9.4 Exceptional 16 reviews ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds LCD TV Private bathroom Bidet Hairdryer - Valley view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Superior Double or Twin Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3770000/3763100/3763068/bdf8f032.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room 9.0 Wonderful 2 reviews ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds LCD TV Private bathroom Bidet Hairdryer - Valley view - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Suite ![Suite | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3770000/3763100/3763068/412919c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds LCD TV Private bathroom Bidet Hairdryer - Sleeps 3 - 1 King Bed ### View all photos for Family Room ![Family Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3770000/3763100/3763068/cf64548a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds LCD TV Private bathroom Bidet Hairdryer - Sleeps 4 - 2 Single Beds and 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCurral-Das-Freiras-Hotels-Eira-Do-Serrado-Hotel-SPA.h3763068.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCurral-Das-Freiras-Hotels-Eira-Do-Serrado-Hotel-SPA.h3763068.Hotel-Information) ## About the area Located in Camara de Lobos, Eira do Serrado Hotel & SPA is in the mountains. The area's natural beauty can be seen at Funchal Ecological Park and Formosa Beach, while Quinta das Cruzes Museum and Universo de Memorias Joao Carlos Abreu are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Estádio do Marítimo or Madeira Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Camara de Lobos travel guide](https://www.expedia.co.uk/Camara-De-Lobos.dx603147) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.71041%2C-16.96253&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VqYQNXFZiyuazOqYvwglsjWJJ68=) Curral Das Freiras, Camara de Lobos, 9000-421 ### What's nearby - ![Head to the hills in Madeira and experience breathtaking scenery and incredible fauna and flora. It is a beautiful place for long walks including some Levada (http://en.wikipedia.org/wiki/Levada), incredible works of engineering to transport water to the south of the island - there are over 1,350 miles of Levada on Madeira! Buses run from Funchal. We went on a guided walk and benefited from fascinating insights into the history and life in the park.](https://images.trvl-media.com/place/1232/46b6b94f-af43-453c-9f11-6b99d17364e3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Funchal Ecological Park 14 min drive \- 5.0 miles - ![Madeira Botanical Garden which includes flowers](https://images.trvl-media.com/place/6081821/a4cb8726-315b-40c2-b173-2f20bfb2c42c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Madeira Botanical Garden 17 min drive \- 7.3 miles - Madeira Congress Center 14 min drive \- 5.5 miles - Formosa Beach 16 min drive \- 6.4 miles - Funchal Marina 17 min drive \- 7.1 miles ### Getting around - Funchal (FNC-Cristiano Ronaldo) 38 min drive ### Restaurants - Santo António 19 min drive - Aliança Dos Sabores 12 min drive - Apollo Cafe 18 min drive - Bar O Barracão 28 min drive - Palheiro da Adega 18 min drive ## About this property ### Eira do Serrado Hotel & SPA Upscale hotel in the mountains At Eira do Serrado Hotel & SPA, you can look forward to a terrace, an arcade/games room and dry cleaning/laundry services. Indulge in a massage, a body scrub and a body treatment at the on-site spa. The on-site restaurant offers breakfast. Free in-room WiFi is available to all guests, along with a fireplace in reception and car hire on-site. Other perks at this hotel include: - An indoor pool - Free self-parking - Limo/town car service, babysitting (surcharge) and a banquet hall - Smoke-free property, a billiards/pool table and 1 meeting room - Guest reviews speak highly of the helpful staff Room features All guest rooms at Eira do Serrado Hotel & SPA feature perks, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes. Extra amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with showers and bidets - LCD TVs with cable channels - Balconies, coffee/tea makers and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/110000000/109450000/109448300/109448220/2d752e1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Jardim do Mar Calheta - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.4 Exceptional 42 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=109448220&PinnedHotelID=109448220&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1430000/1422800/1422754/6c6fd519.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solar de Boaventura São Vicente - Pool - Hot tub - Breakfast included - Parking included 9.0 Wonderful 242 reviews £120 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1422754&PinnedHotelID=1422754&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/7000000/6420000/6411500/6411417/3dad0734.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pestana Quinta do Arco Nature & Rose Garden Hotel Santana - 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28 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=922319&PinnedHotelID=922319&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=3763068&PinnedHotelID=3763068&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3763068,109448220,1422754,6411417,42362421) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limo/town car service - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - 2 bars/lounges - A restaurant - Snack bar/deli ### Things to do - Arcade/game room - Billiards/pool table - Full-service spa - Gym - Hot tub - Indoor pool - Sauna - Steam room ### Family friendly - Arcade/game room - Babysitting (surcharge) - In-room cot - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - In the mountains - Terrace ### Full-service spa - Body scrubs - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Bathroom emergency pull cord - Grab bar near toilet - Wheelchair accessibility - Wheelchair-accessible parking ### More - 1 building - Banquet hall - Built in 2001 - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Coffee/tea maker - Minibar - Room service ### More - Air conditioning (climate-controlled) - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 55 per person (one-way) - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Estalagem Eira Serrado Camara de Lobos Estalagem Eira Serrado Hotel Camara de Lobos Eira Serrado Hotel Camara de Lobos Curral das Freiras Eira do Serrado Hotel & SPA Hotel Eira Serrado Hotel Curral das Freiras Hotel Eira do Serrado Hotel & SPA Curral das Freiras Eira do Serrado Hotel & SPA Curral das Freiras Estalagem Eira do Serrado Eira Serrado Curral das Freiras Eira Serrado Hotel Eira Serrado Hotel Eira do Serrado Hotel & SPA Eira do Serrado Hotel SPA Eira do Serrado Hotel SPA Eira Do Serrado & Camara Lobos Eira do Serrado Hotel & SPA Hotel Eira do Serrado Hotel & SPA Camara de Lobos Eira do Serrado Hotel & SPA Hotel Camara de Lobos ## Frequently asked questions ### Does Eira do Serrado Hotel & SPA have a pool? ### How much does it cost to stay at Eira do Serrado Hotel & SPA? ### Is Eira do Serrado Hotel & SPA pet-friendly? ### How much is parking at Eira do Serrado Hotel & SPA? ### What time is check-in at Eira do Serrado Hotel & SPA? ### What time is check-out at Eira do Serrado Hotel & SPA? ### Does Eira do Serrado Hotel & SPA provide a shuttle to the airport? ### Where is Eira do Serrado Hotel & SPA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Eira do Serrado Hotel & SPA Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 102 8 - Good 60 6 - Okay 26 4 - Poor 1 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Mittida 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff, view. It's remote and food was good. ![](https://a.travel-assets.com/ugc/hotel-reviews/d5ca8f90-47ea-4243-86d4-93f9c3f18e6c-1753305282427.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mittida Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Rodney 8 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff lovely, very attentive to all needs. ##### Rodney Stayed 3 nights in Jul 2025 ### 8/10 Good #### Jaap 8 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would stay here again Very service minded staff. Wonderful location good value for money ##### Jaap Stayed 14 nights in Dec 2023 ### 10/10 Excellent #### James 16 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is probably the best hotel I've ever stayed in due to the exceptional surroundings!! Staff was friendly, breakfast and restaurant were good, and staff was very friendly and helpful. ##### James Stayed 8 nights in Oct 2023 ### 10/10 Excellent #### Tamas 26 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Best Hotel ever. View from the room is stunning! Need to try it once in a lifetime! ##### Tamas Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Sonia 3 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location. Restaurant at hotel was delicious. Very quiet place. Would definitely book again. ##### Sonia Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Israel 10 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay, a little out of the way with nothing else in walking distance. The restaurant is average, decent breakfast is included. Higher rated places to eat just 20 minutes away. ##### Israel Stayed 2 nights in Oct 2024 ### 8/10 Good #### Stephen 30 Mar 2024 Liked: Cleanliness, staff & service, room comfort Great location with amazing views. Spa was nice too. A little tired in places but everyone very friendly ##### Stephen Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Manoline 31 Dec 2023 Liked: Cleanliness, staff & service, amenities Really easy to go to Pico do Arierio from the hotel, a must to do. The view from the room was beautiful and quiet. ##### Manoline Stayed 2 nights in Dec 2023 ### 8/10 Good #### Michael 14 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Location. Good views if there are no clouds. ##### Michael Stayed 1 night in Aug 2023 ### 8/10 Good #### Frederic 7 Nov 2024 Liked: Cleanliness, amenities Included breakfast buffet was cold and below average. Location is fabulous. ##### Frederic Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Flavio 18 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect place at more than 1.000 m above sea level. Perfect staff, room, SPA, breakfast. I would certainly turn back here. ##### Flavio Stayed 2 nights in Oct 2023 ### 8/10 Good #### shakir 4 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful location, needs a bit extra… Excellent stay, wonderful views that were worth it by itself. My favourite part was lying on the sofa looking at the clouds pour from the mountains. But a couple of things couple could be improved. The spa facilities were not good enough. The sauna wasn’t hot enough, and the jacuzzi did not look clean. Also the big TV in the room didn’t have many working channels, they did have a lot of regional German and Austrian channels though. So bring a HDMI cable and hook your device if you want to stream anything. The staff were wonderful however and the restaurant was good. ##### shakir Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Danielle 24 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a location! Besutoful view of the valley and mountains from the room, dining room and swimming pool. Great shower pressure and wifi and the hot tub was great after hiking. The pool was cold but that would be amazing in summer. Friendly staff. ##### Danielle Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Claus 13 Apr 2024 Liked: Cleanliness, staff & service, amenities Peace and quiet ##### Claus Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Verified traveller 28 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel. The staff were great. The view from the room was amazing. Breakfast was delicious. The road up to the hotel was a little scary the first few times. Its at arount 1500 meters so be prepared for your ears to pop if you head out anywhere. ##### Verified traveller Stayed 7 nights in Apr 2024 ### 8/10 Good #### Laura 31 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing view. We had a wonderful stay. Beautiful view. Free parking, very comfortable bed. Friendly staff and good facilities. Variety at breakfast, good value for money. The breakfast was not always very hot and would have appreciated more toiletries in the bathroom. Overall a very comfortable stay. Thank you. ![](https://a.travel-assets.com/ugc/hotel-reviews/C89D8707DD6A2197C62F91EAF32C566022BC00FE1717134321508.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/14B2B21AE30EB257033AB00833317247471DCB631717134321092.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DDC7F34808F15825BF5C8E5F6F194D5B0968297B1717134321532.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laura Stayed 3 nights in May 2024 ### 8/10 Good #### Yulia 26 Nov 2024 Liked: Cleanliness, staff & service, amenities Only reception staff makes a difference here! Very friendly and helpful! Breakfast is quite bad, including the service. The area is of course fantastic but the hotel is quite outdated and requires renovation. ##### Yulia Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Amanda 29 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an amazong stay. Obviously the views were stunning, but on top of the view the included amenities for the price, you cant beat it. Breakfast was inlcuded and made on the spot. I stayed during off season, late November. I felt like I had thr place to myself. I love that every room includes a view. I just wish I had more time. ##### Amanda Stayed 1 night in Nov 2024 ### 4/10 Poor #### Pierre 8 Jan 2024 Disliked: Property conditions & facilities, room comfort #### Amazing view but that’s about it The hotel is offering an amazing view . Really really spectacular! The jacuzzi is also extremely nice. And that’s about it or nearly . The hotel is old . Swimming pool is too cold. Most of the food , we didn’t like. The break first is extremely industrial. People are nice, don’t get me wrong but this hotel needs a complete new approach and needs to be refreshed and renovated . ##### Pierre Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Verified traveller 9 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The views are stunning The views are absolutely outstanding!!! The room was really nice and we had a big terrasse from where we could enjoy the views later at night. The restaurant was ok. I would recommend this hotel if you plan on going hiking around or if your priority is the view. Otherwise, if you goo for the pool or the spa, I would not recommend it. The pool was too cold to enjoy, the jacuzzi was too small and also way too cold. The sauna was not hot. On our side we didn't mind because the views were more than enough to compensate and we were there mainly for that and the hike. ##### Verified traveller Stayed 2 nights in Aug 2023 ### 6/10 Okay #### glyn 26 Feb 2025 Liked: Cleanliness #### It's all about location Superb position in the mountainside at the top of the path to the valley below. Wheather is all important as when the cloud comes in, you see very little. The hotel is showing its age ( and lack of maintenance). We ate in the hotel in the evenings; there is no real option in the locality. The meals were of mixed quality but generally acceptable. This was in contrast to the breakfasts which were poor, hot items allowed to go cold on hardly warm " hotplates" and left there indefinitely. The machine juices and coffee were amongst the worst we have ever been served. The service in general was perfunctory, this must reflect on management. My recommendation: if you want to experience of the location, there are many day trippers, or stay for one night. If driving a hire car, you need to be a confident driver as the single road up and down is narrow and winding. These facts do not affect the local bus drivers, a concern when they appear in the opposite direction! ##### glyn Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Peter 28 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities We did the downhill walk into the Valley of the Nuns many years ago and always thought it would be amazing to stay in the hotel high up at the start of the walk. The views from the rooms over at thousand feet above the valley are amazing and it’s great to be up there as the sun sets and rises. The Reception staff are very friendly and check in was easy with parking outside. The room was clean with a large balcony and top marks for the shower. The noise from the young family next door rather spoiled the quiet surroundings and showed the walls were thin however. Being out of the season the restaurant was all but closed down and the food was nothing to rave about although the service was friendly. Breakfast again was fairly poor with no fresh juice and as the numbers staying weren’t great it seemed they didn’t feel the need to make an effort. Fried eggs under cooked and served on a cold plate. A kettle was provided in the room but enough for one drink only and no milk. Great if you want the views to yourself after the daytime tourist rush but not the relaxed environment with a bar and good food we’d hoped for. ##### Peter Stayed 1 night in Jan 2025 ### 10/10 Excellent #### David 24 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### You’ve never seen views like this! Can’t beat the view at this place! Simply breathtaking. Perched on a mountain top overlooking a beautiful mountain valley. Nice restaurant and a nice pool and spa. One word of warning is there is no easy way to get back and forth to Funchal. Highly recommend a rental car if you stay here and don’t take a wrong turn on the mountain/ it’s a long way down. Rooms are nice and clean with great views. If you’re looking to get away from the hustle and bustle of Funchal you found it. ##### David Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Amanda 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing stay, views, property, staff. 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