Pestana Casino Park Ocean and SPA Hotel

Photo gallery for Pestana Casino Park Ocean and SPA Hotel

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Minibar, in-room safe, blackout curtains, soundproofing

Overview of Pestana Casino Park Ocean and SPA Hotel

Pestana Casino Park Ocean and SPA Hotel

5.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Rua Imperatriz D. Amélia, Funchal, 9004-513

Explore the area

  • Popular LocationCR7 Museum9 min walk
  • Popular LocationFunchal Marina11 min walk
  • AirportFunchal (FNC-Cristiano Ronaldo)23 min drive
  • Popular LocationPico do Ariero26 min drive

Choose dates to view prices

About this area

Funchal

Located near the beach, Pestana Casino Park Ocean and SPA Hotel is in Se neighbourhood and is connected to the convention centre. Laurisilva of Madeira and Funchal Municipal Garden reflect the area's natural beauty and area attractions include CR7 Museum and Museum of Natural History. Travelling with kids? Consider Funchal-Monte Teleferico, or check out an event or a game at Barreiros Stadium. Discover the area's water adventures with jet skiing, scuba diving and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Madeira Casino - 2 min walk
  • CR7 Museum - 9 min walk
  • La Vie Shopping Center - 10 min walk
  • Funchal Marina - 11 min walk
  • Pico do Ariero - 26 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 23 min drive

Restaurants

  • The Prince Albert Pub - 3 min walk
  • Casal da Penha - 3 min walk
  • Taj Mahal - 6 min walk
  • Nagoya - 6 min walk
  • Red Lion Pub - 6 min walk

About this property

Pestana Casino Park Ocean and SPA Hotel

Luxury hotel connected to the convention centre in Funchal with 3 restaurants
This smoke-free hotel features 3 restaurants, a marina and a full-service spa. WiFi in public areas is free. Additionally, a casino, an indoor pool and an outdoor pool are on-site. All 379 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Pestana Casino Park Ocean and SPA Hotel offers 379 accommodations with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 6.40 per day)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina on site

Spa

  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • 6 casino gaming tables
  • 200 casino slot machines
  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 6.40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Casino Park Pestana
Hotel Pestana Casino
Hotel Pestana Casino Park
Pestana Casino
Pestana Casino Park
Pestana Casino Park Funchal
Pestana Casino Park Hotel & Casino
Pestana Casino Park Hotel & Casino Funchal
Pestana Park Casino
Pestana Park Casino Hotel
Pestana Casino Park Hotel Casino Funchal
Pestana Casino Park Hotel Casino
Pestana Casino Park Casino Funchal
Pestana Casino Park Casino
Pestana Hotel Park
Pestana Casino Park Ocean Spa
Pestana Casino Park Hotel Casino
Pestana Casino Park Ocean and SPA Hotel Hotel
Pestana Casino Park Ocean and SPA Hotel Funchal
Pestana Casino Park Ocean and SPA Hotel Hotel Funchal

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 432 out of 978 reviews
5 - Excellent 44%
Rating 4 - Good. 394 out of 978 reviews
4 - Good 40%
Rating 3 - Okay. 107 out of 978 reviews
3 - Okay 11%
Rating 2 - Poor. 34 out of 978 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 978 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We stayed at Pestana Casino for 7 nights. The hotel is not bad. Breakfast so nice with multiple choices and the view from the hotel room was amazing. Cleaning was definitely NOT for 5* hotel. Anyway, the staff is great and friendly but we had to keep calling them for so long when we needed something. When I booked the room I requested a double bed but we checked-in in a twin, wasn’t a problem because the day after they made the beds as king which was great.
Stayed 7 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class survive when checking on. Went the extra mile to accommodate our specific needs. At all times during the stay there was always a friendly response to request for information. The rooms were very comfortable. Mattress was a little unforgiving for my wife but OK for me. Just a matter of taste really. Pillows not perfect (lumpy) but not a major problem. Room service was friendly and efficient. On arrival no Kettle available but was organised promptly when requested. The breakfast was brilliant with such a wide variety of food from which to choose. The dining room was very impressive with stunning views. Fascinating to see the cruise ships coming and going during our stay. Right on the doorstep so to speak. Lovely grounds and very well maintained. Some of the areas of the hotel are slightly tired and require some upgrading - I believe this is being planned for the near future. Overall a very pleasant stay and excellent value for money.
Stayed 9 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, beautiful and huge!!!
Stayed 1 night in Jan 2022

5/5 Excellent

Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views. Food excellent. Staff very attentive. Rooms could do with TLC, need abit of updating
Stayed 7 nights in Nov 2021