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Reviews of Hotel Alto Lido

4 out of 5
Hotel Alto Lido
Estrada Monumental, 316, Funchal

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 48 reviews" "
Rating 8 - Good. 16 out of 48 reviews" "
Rating 6 - Okay. 5 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and clean room with a stunning view of the ocean. Hotel has a ton of great facilities including an outdoor pool. It’s in very close proximity to a few restaurants, tour companies, and public transportation.
Stayed 2 nights in Feb 2024

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, accept front desk receptionist rejected our request about higher floor and nice view and tried to offer us lower floor with no privacy. In our request we mentioned about our 45 years marriage celebration, but front desk ignored our request
Stayed 7 nights in Oct 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good view from the room! I stayed on the 12th floor and the view was stunning to the sea! The pool area is very calming and a perfect place to relax! Lots of variety for breakfast and very friendly staff.

10/10 Excellent

Martins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pretty okey.
Room was basic and comfortable. You can hear everything from coridor. You have to pay 5€ pp for spa. Breakfast was very good. People at reception was very friendly and helpful. :)
Stayed 2 nights in Dec 2022

6/10 Okay

Martha

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2022

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely room at this hotel. Bit disappointed that there were only teabags provided in the room - would have been nice to have some coffee and milk. View was good but there is some building work going on next door at the moment so you can hear a-lot of drilling. Good location for restaurants. Good selection of food and drink available at the pool bar. All staff very happy and helpful.
Stayed 9 nights in Jun 2022

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel perfect location
4 day break hotel check in flawless facilities all good with covid measures in place Room cleaned daily no issues. Breakfast good choice hot and cold and as always covid measures in place but not intrusive evening entertainment live band or singer at lounge bar nice touch but like always the staff made the stay always on hand with great tips or assistance and i will definetely be visiting again on my return to Maderia
Stayed 3 nights in Dec 2021

10/10 Excellent

Joss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breath of fresh sea air
The hotel is perfectly placed to experience the theatre of the Atlantic Ocean meeting the dark lava rock that surrounds the natural pools. The rooms and restaurant all face the ocean. Free towels and pool access for guests make it inexcusable not to enjoy the warm salt water pools. Everything else is good.
Stayed 2 nights in Oct 2021

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and very friendly staff
Stayed 6 nights in Sep 2021

10/10 Excellent

Ginnie, Macclesfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, bed was comfy. Breakfast was excellent. Staff are very friend too.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year’s Eve stay with baby
Highly enjoyable stay at Alto Lido on New Year’s Eve. Really classy decor gives an elegant feel to the place. Nice hotel bar. Extremely helpful and friendly staff. Pool and rooftop area is very peaceful and relaxing. We travelled with our 16-month-old daughter and this hotel was perfect. Our only slight issue was that we were given a room directly above the lobby bar which had loud music pumping out until 2am - but it was NYE, and we booked very late. Found it very difficult to find any info online about seeing the fireworks - where from etc. Everything just said the marina. The marina was packed with people and it’s quite a walk back to the hotel, so we decided to get back to the hotel around 11:30pm and take our chances. For anyone else wondering if you can see fireworks from the hotel, don’t worry. I’m sure the marina is the optimum place, but we went to the swimming pool sunbathing terrace and were surrounded by amazing fireworks. They are not just in the marina; some were directly in front and behind our hotel. This worked out perfectly for us. Take ear defenders if taking small children / babies. Great experience. Breakfast and room were great too. Would certainly stay here again.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and stylish modern hotel. The pool area is quite small for the size of the hotel. Fantastic staff who are very friendly.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Fantastic hotel, newly renovated, very large rooms, gorgeous views and great amenities (pool, spa and exercise classes). Breakfast was also delicious, many different stations, with free champagne. Staff was extremely friendly and helpful. Excellent location. Nothing but positive things to say!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was lovely, our only disappointment was the outside pool, as we were told there was an infinity pool at the hotel ,but unfortunately there is not , but overall I would recommend
Stayed 10 nights in Aug 2019
Response from The Management on 11 Sept 2019
Dear guest, Thank you for taking the time to leave feedback regarding your recent stay with us. We are pleased to hear you enjoyed your stay. We hope to see you again when your travels bring you back to Madeira. Kind regards

8/10 Good

Paul, Cape Town

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great amenities and perfect location. Rooms very clean, great breakfast buffet. Only 1 thing I didn’t like was the WiFi was very patchy and at most times of my stay the WiFi was very slow or not working. Apart from this a really great hotel and would definitely stay again
Stayed 9 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, it was modern clean and the veiw was remarkable. the staff were freindly and the pool was emasculate.
Stayed 4 nights in Feb 2019
Response from The management on 19 Feb 2019
Dear Guest, Thank you for your lovely comments about your recent stay. It's always great to know we have met with our guest expectations and we are pleased to know that you have experienced a pleasant stay with us. We look forward to welcoming you back soon. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff very nice hotel. Can’t fault anything.
Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Nice hotel good value for money. Close to shops and supermarkets
Stayed 9 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

luis filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 4 nights in Oct 2023

6/10 Okay

Fabian Benjamin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall an okay hotel. Big rooms with full kitchen unit (didn't use it). The pool area is clean with lots of space. Breakfast buffet is huge with many different options to choose from. However, we had ants in our room which is a no-go for us. We think/hope this is just our room and nt others. Otherwise we would have given more stars.
Stayed 3 nights in Oct 2023

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing
Stayed 4 nights in Aug 2023

10/10 Excellent

Joao

Stayed 1 night in Jun 2023

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom, bonito e confortável. Mas grande e cheio.
O Hotel é muito bom e bonito, além de muito bem cuidado e limpo. As comodidades e áreas comuns também são muito boas, como as piscinas, o bar do lobby, etc.. Quarto espaçoso, confortável e também bonito e útil. Como pontos fracos, para mim apenas o pequeno-almoço: não gostei muito do local em que é servido, e da própria comida em si; além de pouca variedade, não é das mais saborosas (apesar de não ser ruim). Além disso o pequeno almoço reflete outro ponto que não gostei do hotel, mas que é algo estritamente de gosto pessoal: seu tamanho. Muito grande, muita gente em toda parte, pouco aconchego. Para quem gosta desse tipo de hotel, não irá se incomodar. Àqueles que, como eu, preferem hoteis menores, podem ter algum incomodo com isso. Mas não afeta a estadia em si, que foi no geral muito positiva.
Stayed 3 nights in Apr 2023

8/10 Good

Antoine

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2023

6/10 Okay

Line

Ok
Neutral hotel. It was a bit further from city centre than I had thought. They do provide a shuttle bus, but only during daytime (last return is 18) so limited options for dinner, except the hotel and a few restaurants in walking distance.
Stayed 4 nights in Dec 2022

10/10 Excellent

Paulo César

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022

8/10 Good

István

Stayed 3 nights in Dec 2022

8/10 Good

Alvaro

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

JORGE

Stayed 4 nights in Jul 2022

10/10 Excellent

Odete Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Muito bom
Stayed 3 nights in Jun 2022

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel grande y algunas cosas no están suficientamente dimensionadas especialmente en temporada alta: ascensores, restaurante para el desayuno, gimnasio, ...
Stayed 4 nights in Jun 2022

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel
Séjour très agréable dans cet hôtel idéalement situé, avec un accueil très chaleureux. Très beau lobby et chambres confortables et très propres avec jolie vue. Le petit déjeuner buffet est très varié et de qualité.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel normale. Personale gentile. Lontano dal centro.
Stayed 8 nights in Aug 2019
Response from La Direzione on 13 Sept 2019
Gentile cliente, Siamo grati per la sua valutazione e speriamo di riceverla nuovamente presso il nostro hotel. Cordiali saluti

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de très bonne qualité
Petit déjeuner copieux et de qualité, seule la qualité du café est à améliorer. Les chambres sont spacieuses avec un coin cuisine pour certaines.
Stayed 9 nights in Apr 2019
Response from la gestion on 13 Jun 2019
Cher client, Nous vous remercions d'avoir pris le temps de partager votre avis suite à votre séjour à l'hôtel Alto Lido. Nous espérons avoir l'opportunité de vous accueillir à nouveau très prochainement. Cordialement,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fantastisk balkong med havsutsikt. Men mycket störande ljud av fläkt på hotellets tak framför balkongen. Fick byta rum,dock ljud från luftkonditionerings aggregat ifrån hotellet på andra sidan gatan. Ny renoverade rum, supersnygga och moderna! Trevlig personal och bra frukost (dock blaskigt kaffe).
Stayed 7 nights in Apr 2019
Response from the management on 11 May 2019
Kära gäst, Tack för att du tagit dig tid att betygsätta vårt hotell och ge oss återkoppling. Det glädjer oss mycket att du var nöjd i helhet med din vistelse. Dina åsikter och kommentarer värderar vi högt och berörd avdelning är meddelad för att se över förbättringar. Vi ser fram emot att få välkomna dig som vår gäst igen! Med vänlig hälsning,

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 1 night in Feb 2019
Response from The management on 19 Feb 2019
Dear guest, Thank you for staying with us. We appreciate your feedback! Kind regards

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Alto lido
Nydelig hotel, fin morgenmad og sød betjening
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wie schon vorletzte Woche ALLES wirklich wunderbar
Stayed 2 nights in Dec 2018

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer stil in de kamer in de nacht (zijkant) Nogal luidruchtig in de kantine (refter gevoel en druk) Slechte koffie Zeer Vriendelijk personeel. Een beetje ijverig met het wegnemen van je borden 😊 Attent. Altijd met een Glimlach. Lekker verse brood. Genoeg diversiteit Geen passievrucht noch mango Wel champagne Kamer zeer proper Grote ruime kamers Luidruchtige airco , maar met ramen open slapen was geen probleem. Geen Netflix Badkamer : geen verluchting, stank Receptie : vriendelijke en attent Kamermeid altijd vriendelijk maar dat geld voor al het personeel
Stayed 7 nights in Nov 2018