Ratings based on 651 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Pleasant and convenient stay

Posted 12-Mar-2017
We had a nice mini vacation to eastern Long Island. Staff was pleasant and the hotel was conveniently located for walking through town and checking out what river head has to offer
3out of 5
Recommended
for Everyone
by A verified traveller from new york

next to Atlantis aquarium

Posted 25-Feb-2017
the hotel was booked to capacity and the staff was over whelmed with the amount of children. the rooms were not ready and the room was not stocked with enough towels, tissue etc. one elevator was broken so it took for ever to get to your floor.
4out of 5
Recommended
for Everyone
by A verified traveller

Super nice, comfportable, clean, nice neighborhood

Posted 15-Feb-2017
Pros: Cleanliness
Cons: Staff
Location: I didn't have the chance to see all the area because I arrived late and left early. Location seems good, nice area.
I stayed just one night. My experience was good but ther staff wasn;t that attentive as I expected
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Feb-2017
Nice central location. Got upgraded room. Great service and amenities provided. Staff was very considerate and even left a baggage cart outside room on morning of departure.
4out of 5
by Monika

This traveller left a rating score only Posted 24-Jan-2017 on Hotels
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2017
Cons: Staff should be friendly!
Trying to order food and get room service was impossible. Did not get an answer until a half hour later. There was no buns for the hamburgers. Was advised to go to the restaurant next door and assure us they would be able to do room service. Restaurant next door took a long time to answer the phone as well. Thought it was because there was a lot of people, however, that was not the case because when I went to pick up food, restaurant was not full. The food was horrible...burnt; will never go there to eat again.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2017
Wonderful hotel for a romantic overnight.. great restaurants near hotel and Riverhead has become a delightful little town
5out of 5
by PAUL

This traveller left a rating score only Posted 21-Jan-2017 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller

I reserved the room ,2 beds and river view's. But,

Posted 18-Jan-2017
I reserved the two beds and river view's room. But,the room that we were given ,was cityview. The room's rates is difference between the river side and city view. So, we changed the room. But,they didn't have 2 beds and rivre side,already. It was the big problem,wasn't it? Then, we selected the 2beds and city view's room more than the river view's room.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Jan-2017
Great staff here, they are very polite and friendly! Also the room was nice and large, so there was plenty of space. And the fitness centre was great too