Ratings based on 600 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from Michigan

Shabby & waaay overpriced.

Posted 12-Sep-2016
Pros: Nice view, nice staff. The pool was fine. The food at the poolside grill was, like the room, overpriced and barely average.
Cons: Windows that open to let in some fresh air. Clean the place up, increase the size of the eating area and provide better quality fresh food.
Location: Shabby, run-down, overpriced aquarium with half the exhibits closed. We were told there would be a sea lion show and there wasn't.
The staff was very friendly and helpful but for $400/per night it was DEFINITELY NOT WORTH IT. It was more like a $75-100 night hotel. The room was decorated nicely but had black mold not the ceiling and filthy carpeting. You couldn't open the window (even though we had a lovely view of a river and a marina) and the AC unit had no fresh air setting, so IT just recycled the same stale, damp air around, over and over. No wonder there was mold on the ceiling! And the bedding and furniture upholstery felt damp all the time. The lobby furniture was shabby and dirty, because people were sitting and eating breakfast all over it. The breakfast food was nothing special, just the usual old stuff you'd find in Red Roof Inn or a La Quinta. For $400 per night, one expects something exceptional, and this was at best only average.
5out of 5
by A verified traveller from Pa.

Close to the wedding we attended.

Posted 30-Aug-2016
Pros: Convenience, cleanliness, very friendly , helpful staff.
Cons: We were happy as is.
Location: The Aquarium is right next door.
Only there overnight but very comfortable bed and the "suite" set up was great if one wanted to stay up longer than one's spouse.
4out of 5
by A verified traveller

Nice hotel close to town

Posted 29-Aug-2016
Pros: Close proximity to Splish Splash, easy access to everything Riverhead offers, free breakfast buffet was good.
Cons: Inside restaurant and bar needs to be restructured
Well kept hotel with an indoor and outdoor pool, walking distance to entire town and right next door to LI Aquarium. Very nice staff with a nice outdoor bar/restaurant. Quiet, convenient and clean!
5out of 5
by A verified traveller from Brooklyn NY

Great Expirence

Posted 01-Aug-2016
Pros: The best feature of the hotel, was the attentive and knowledgeable staff.
Cons: Not much, if anything.
Location: They were not kidding when they said you were in walking distance to the Long Island Aquarium, it was about 50 yards. We also drove to Montauk Point.
Short travel times to area attractions and shopping.
5out of 5
by Zhihong from Ma

A lovely hotel

Posted 30-Jun-2016 on Hotels
I ordered this hotel because I couldn't find a cheap one near beach. I was worried that the hotel wasn't very good. But it is above my expectation. The hotel is very clean and comfortable. My room is riverview. The view outside the window is so beautiful. There is restaurant and swimming pool in the hotel. I love this hotel.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Jun-2016 on Hotels
4out of 5
by Susan from Stratford upon Avon

Love Long Island

Posted 21-Jun-2016 on Hotels
Really enjoyed our stay. i don't know how many guests arrive by the Hampton Jitney, but i courtesy bus would have been great as there are not many taxis about. We managed to rent a car which allowed us to get around the island, but we would have been equally content to stay around the hotel and immediate area.
5out of 5
by Dave from New York, NY

Amazing place, amazing location

Posted 17-Jun-2016 on Hotels
We really enjoyed our stay at that Hyatt. The people are so friendly, the location is perfect for shopping, strolling, and just visiting. We love the location, and the fact that so much goes on close to the hotel. A great place.
5out of 5
by Joanne from Rochester NY (originally from Riverhead)

Posted 15-Jun-2016 on Hotels
We were in Riverhead for a family wedding. We were very pleased with the friendliness and helpfulness of the staff. The free breakfast was excellent, we were there for 3 mornings and each day enjoyed the selections available. The only downfall was the parking as we had difficulty finding an adequate spot in the parking lot a few times. Our suggestion would be to pave and clearly mark parking spots to avoid wasted space and fit in more cars.
5out of 5
by Natalie

This traveller left a rating score only Posted 14-Jun-2016 on Hotels