Ratings based on 786 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 10-Jun-2018
by a verified traveller
Posted 02-Jun-2018
by a verified traveller
Posted 31-May-2018
Nice hotel with a swimming pool
Recommended
for Everyoneby a verified traveller
Posted 30-May-2018
I was very satisfied with the hotel. Its centrally locate which makes it easy to get to different pointes of interest. The staff are friendly and accommodating.
by a verified traveller
Posted 22-May-2018
Nice Hotel, but needs some improvements
Comment from Hotel Management
29-May-2018 by Steven Shauger, Hotel Management
Dear Guest,
Thank you for taking the time to provide feedback from your recent stay. We utilize feedback such as this to assist us with continuously improving our customer service and property on a daily basis.
Regards,
Steven Shauger
Recommended
for Everyoneby a verified traveller
Posted 21-May-2018
Great from beginning to end. No complaints at all. Room and staff were wonderful.
Comment from Hotel Management
29-May-2018 by Steven Shauger, Hotel Management
Dear Guest,
Thank you for your review of our property. I will be sure to celebrate your kinds words about our staff with our entire team. Thanks again and we look forward to your next visit.
Regards,
Steven Shauger
Recommended
for Everyoneby a verified traveller
Clean, spacious rooms
Posted 21-May-2018While the hotel is well located, clean and nicely appointed, it was a madhouse in the morning for breakfast. Breakfast was adequate but not great considering we spent $493 per night!
Comment from Hotel Management
29-May-2018 by Steven S, Hotel Management
Dear Guest,
Thank you for your review and I am pleased that you found your accommodations clean and nicely appointed. I am sorry to hear that breakfast was busy when you came down to eat. We generally inform our guests that breakfast is busier towards the end and earlier times are less busy. Thanks again for the review and we look forward to your next visit.
Regards,
Steven Shauger
by a verified traveller
Posted 14-May-2018
The staff were wonderful. Would definitely stay there again.
Comment from Hotel Management
17-May-2018 by StevenS, Hotel Management
Dear Guest,
Thank you for your kind words about our staff and they will be celebrated with our entire team. Have a wonderful day and we look forward to your next visit.
Regards,
Steven Shauger
General Manager
Recommended
for Everyoneby a verified traveller
Close to marina
Posted 28-Apr-2018Came during the pre-season. Rainy and cold weather but the staff were helpful and accommodating.
Comment from Hotel Management
01-May-2018 by Steven S, Hotel Management
Dear Guest,
Thanks for choosing to stay at the Hyatt Place East End. I am sorry to hear that the weather didn't cooperate, hopefully next visit had better weather. Thank you for sharing the positive feedback about our staff and I will be sure to share it with our entire team. Have a great day!
Regards,
Steven Shauger
General Manager
Recommended
for Everyoneby a verified traveller
Posted 23-Apr-2018
Only stayed one night but enjoyed our stay. The bar was small but well stocked and friendly!
Comment from Hotel Management
01-May-2018 by Steven S, Hotel Management
Deborah,
Thank you for the feedback on your recent stay! I am glad that you enjoyed your stay and found our staff friendly. We look forward to hosting you in the future.
Regards,
Steven Shauger
General Manager
