Katerina Shevtsova,manger should not be in the hospitality field at all..the rest of the staff was great. I ended my stay early because she was very rude.
Comment from Hotel Management
17-Apr-2018 by SShauger, Hotel Management
I am sorry that you experienced difficulties while staying with us. Feedback such as yours assists us to continuously improve our customer service and property on a daily basis. In addition, please know that your comments and issues will be addressed by our staff.
It is our hope that you will give us another opportunity to host you in our hotel. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit.