Ratings based on 660 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
68% of guests recommend
4.1 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from NY

Nice hotel right on beach.

Posted 22-Jul-2016
Great hotel. Only thing was shower didn't get hot.
2out of 5
by A verified traveller

Beautiful beach view...terrible staff

Posted 18-Jul-2016
This hotel was highly over priced and had terrible staff. We had a very nice view of the beach from our room, but ended up checking out in the middle of the night as we were being harassed by the staff. I do not recommend this hotel.
Comment from Hotel Management
20-Jul-2016 by Customer Service, Hotel Management
Dear Guest, We're sorry to hear that you were unhappy with the service you received during your stay at the Allegria Hotel. Our staff is dedicated to providing our guests with exceptional service and it's unfortunate to hear that you felt your interactions with the members of our team could have been more positive. We're surprised to hear that you felt harassed by our staff, as we never intend on disrupting our guests. Rather, we intend to create a warm and welcoming environment. Please know that your concerns will be passed along to management for further consideration. We hope you'll give us another chance to share a more positive experience with you in the future.
4out of 5
by A verified traveller from westchester, new york

Posted 05-Jul-2016
Very pretty hotel, with high finishes right on the beach. The room was very pretty and large however some things need a little updating. Scratches in the floor, bathroom counter with bubbles. The hotel staff was very lovely. Very accommodating. Refrigerator on the room didn't work so they brought us a replacement without any difficulties. Elevators were a bit slow. Easy to rent a beach chair in the lobby cheaper than on the beach itself. The beach itself was beautiful. Nice soft sand and biking on the boardwalk. All in all a very nice experience.
3out of 5
by A verified traveller from Boston, MA

The only Long Beach hotel right on the beach

Posted 27-Jun-2016
Pros: The location and view. This is the only reason I would recommend.
Cons: Rooms need refreshing - coat of paint, less worn furniture. Staff needs to be retrained to understand making customer happy.
Location: The only beach right on the board walk in Long Beach. Lots of great restaurants nearby. We walked to dinner and back. Great beaches!
Have stayed here many times before. For a hotel under bankruptcy protection, I found the staff (front desk, bar) to not be the most pleasant I have experienced. Apparently many employees have been replaced since financial distress and the new ones did not seem pleasant. In the past when I've asked for an upgrade to an ocean view room, I've been given a complimentary one. This time the desk clerk was not overly pleasant and informed me that an ocean view would be an additional $100 and partial ocean view would be $50! This on top of the high amount I was paying for the room for one night. I told her I would pass as it was not worth it to me. Plus, this hotel now states a 4:00 PM check in time, not the traditional 3:00 PM. So we couldn't get in any earlier and went to the beach and pool while waiting to check in. In the end the front desk clerk did upgrade us to a partial ocean view room, which was better than nothing but they did not seem to go out of the way to take care of the customers they do have. Additionally, the pool was small and underwhelming. Chairs had no cushions and were just okay. Couldn't have "fruit" in the drink at the pool. Only thing good about it was the view of the ocean. Room was okay but tired and in need of refreshing. Not a 4 star "luxury hotel" by any stretch. They also completely changed the menu at the bar. Did not eat in the Atlantica Restaurant this trip.
3out of 5
by A verified traveller from Brooklyn, NY

great location, nice hotel

Posted 26-Jun-2016
Pros: The location is great. Shower room is beautiful and everything is new.
Cons: Hitting devise for the water in the swimming pool should be fixed, otherwise it is a rip of, since i was charged for using it and couldn't use it
Location: a lot of restaurants around, bikes rental on the boardwalk, beautiful clean beach with white soft send.
Fast sign in, later than in other Hotel's - 4 pm, earlier sign out - 11 am. Rooms are smaller than was expected. Great location - boardwalk, bicycle rental, beach across the boardwalk. Lots of restaurants around. The water in the swimming pool on the roof was freezing, nobody was able to swim or to enjoy being in the water. We stayed for 3 days and staff stated that the hitting device will be fixed, but it wasn't. Next time i will only pick larger room with ocean view and make a call to the hotel in order to make sure that the pool hitting devise is working, otherwise it is a waist of money for me.
1out of 5
by A verified traveller from NY

Not worth the money you pay for it.

Posted 25-May-2016
Bad experience not recommend at all. Not worth the price.
Comment from Hotel Management
27-May-2016 by Customer Service, Hotel Management
Thank you for sharing your review, Ken. We're very disappointed to hear you're unsatisfied with your recent stay, as we truly value providing all of our guests with a great experience. We hope you'll give us another opportunity to provide you with the quality experience we're truly capable of. Thank you once more for taking the time to share, Ken. We hope you have a great day.
4out of 5
by A verified traveller from somerset, uk

Great view

Posted 04-May-2016
Hotel staff pleasant and helpful. Kept our bags until our room was ready (as we arrived early). Room had lovely room, oceanfront King was booked and that's what we had. Super big comfy bed. Nice walk in shower. Tap a little wobbly on sink. Only there one night so not really a problem. They held our bags for hours after check out until we were ready to get our taxi to the airport.
3out of 5
by A verified traveller from Virginia

Nice hotel close to the beach

Posted 25-Apr-2016
Pros: Close to beach
Cons: Computer system need to be improved to reflect customers payment status.
Location: Not much, just the beach.
Hotel was clean. Room was small. The staff at the front desk was not sure about my payment thru Expedia. This was unacceptable as I never ran into this problem at any other hotels I booked thru Expedia.
5out of 5
by Gee from The Bronx

Perfect beach getaway

Posted 20-Apr-2016 on Hotels
Last minute decision to spend a warm sunny spring weekend at a beach brought us to the Allegria at Long Beach in mid April. We chose the Beach Sunset Suite - got a magnificent 7th fl corner suite right on the boardwalk with endless view of the beach and windows that open to let in the rhythmic sound of the surf. The suite exceeded my expectations and contributed to a perfect weekend. As for service, our room was available when we walked in off the boardwalk at 2pm and there was no issue when we requested late checkout. We cannot comment on hotel services, amenities or their fancy looking restaurant or bar - we are familiar with the area and have our favorite eateries. But the room and the location were ideal.
5out of 5
by Mike

This traveller left a rating score only Posted 18-Apr-2016 on Hotels