Ratings based on 764 Verified Reviews
4.2 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller
Contemporay decor but not a luxury hotel
Posted 31-May-2017The hotel is nice enough but now room service, no mini bar, pool closed on roof, no spa cervices and nothing luxurious about the experience. The hotel was nice but not full service and not a luxury hotel.
by A verified traveller
Posted 23-May-2017
Pros: Ocean view
Cons: Everything
Location: Good
Hotel needs full renovation, look on inside, half clean, and not worth the price, the nay good thing is on the water.
Recommended
for Everyoneby A verified traveller from Pennsylvania
great upgrade
Posted 16-May-2017My oceanfront room was being renovated so I was given an upgrade to a very nice suite. It was ocean view. It was beautiful!
Recommended
for Everyoneby A verified traveller
Perfect Night Stay
Posted 04-May-2017
Pros: Location, design and comfort.
Cons: The mechanism for the shower's hot water is glitchy and I couldn't get anything warmer than not too cold.
Location: Long beach... what else do you want?!
I had a room overlooking the ocean, and it was excellent. The hotel has a really nice, modern feel, and the staff was very professional and helpful. I would also highly recommend the restaurant. Great stay.
by moira b.
Posted 17-Mar-2017 on Hotels
To avoid a blizzard before a overseas trip we booked our stay and were very pleasantly surprised by what we found. will defiantly stay there again. Great service, good food and good location. Enjoyed watching activities on the boardwalk.
Recommended
for Everyoneby A verified traveller from New York,NY
Nice hotel was on the board walk of the beach
Posted 16-Mar-2017I booked the king suite which was beautiful and spacious the other lyrics problem I had was the bath tub had broken paint chips on the inside and the temperature of the room was very hot and I couldn't turn the air conditioning on because it wouldn't work my guess is because the filter hadn't been cleaned in forever but overall I would come back and I would recommend this hotel to friends and family.
by Porsha
Posted 26-Feb-2017 on Hotels
by A verified traveller
Posted 16-Feb-2017 on Orbitz
Was a cold and windy day with cold air drifting from windows, room was really cold, room was heated with space heaters which didn't provide enough heat, staff was not very helpful, offered a downgrade room for same price, or upgrade for additional fee. refused to provide additional heater saying it would trip the fuse, although there where outlets on another breaker available, they just waived the 35$ resort fee.
by A verified traveller
Posted 13-Feb-2017 on Hotels
by iris
Beautiful Hotel; Service could be better.
Posted 12-Feb-2017 on HotelsGreat venue but needs a bit of service training for staff. Otherwise, a beautiful place to stay, even in the winter.
