Ratings based on 703 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
68% of guests recommend
4.1 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Wonderful stay

Posted 13-Oct-2016
Staff was very nice at the reception desk and in the restaurant, room beautiful, would recommend ocean front view rooms. Had a wonderful time!
3out of 5
by A verified traveller from Ny


Posted 11-Oct-2016
No coffee in room. No room service or in room dining. Bed was comfy. Staff was nice.
4out of 5
by A verified traveller from tokyo

Posted 09-Oct-2016
Very very good atmosphere. I stayed at beach front. I would like to come again!
5out of 5
by A verified traveller from uk

Fantastic start to our holiday!

Posted 30-Sep-2016
We had an amazing stop at your hotel, from the team on reception who couldn't have been more friendly welcoming and understanding (nanton & carol) to the standard of decor and comfort, loved it, hope to come back one day when the sun is shining!! ☀️☀️
4out of 5
by A verified traveller

Direkt am Strand.

Posted 23-Sep-2016
Im nahen Umfeld gibt es wenig Restaurants. Nicht mit den Stränden an den Küsten in Norddeutschland zu vergleichen. Eine ewig lange Promenade zum Joggen oder Radfahren. Wenn man etwas Ruhe an einem schönen Strand sucht, dann ist man hier richtig. Das Restaurant hat eine überschaubare Karte, aber die Qualität meines Steaks war beachtlich.
2out of 5
by A verified traveller from Bronx NY

Great view!

Posted 10-Sep-2016
Had a blast swimming in the ocean for hours! Great dinner in the hotel. View was amazing and had great weather. Then.... We checked out. Paid $400 for one night. I inquired if the hotel had coffee she replied, what do you mean and rolled her eyes. When I asked again if the hotel had coffee she screamed to the person working the beach chair rental, give these people free coffee. This final encounter with staff really soiled a otherwise wonderful experience.
Comment from Hotel Management
12-Sep-2016 by Customer Service, Hotel Management
Thank you for sharing your feedback, Katie. Although we're glad to hear you had a great time at our hotel, we're disappointed to hear the service you received wasn't up to par. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us another chance to show you what we're truly capable of. Thank you again for taking the time to​ share, Katie. Have a great day.
4out of 5
by A verified traveller

Posted 06-Sep-2016
Pros: Location
Cons: I'm good
Location: The location was great
It was a very pleasant experience. We will return again.
4out of 5
by A verified traveller

Posted 03-Sep-2016
Daniel receptionist was extremely efficient handling so many guests and even muti tasking as bell captain and being on top of engineering and house keeping in amesuringly timely manner.
2out of 5
by A verified traveller

Posted 30-Aug-2016
Staff are not friendly and they do not have patience
Comment from Hotel Management
30-Aug-2016 by Customer Service, Hotel Management
We're disappointed to see you weren't pleased with your experience. We always strive to provide a friendly and welcoming environment in our hotel, as soon as our guests walk through the doors. We will discuss your review with our team to improve for the future. It's upsetting to know you weren't satisfied with your stay. With this said, we hope to see you back again. We'd look forward to another opportunity to show you why we're one of the best hotels around. We'd love to "wow" you.
3out of 5
by A verified traveller

Not worth the $$

Posted 29-Aug-2016
This place has one good thing going for it, it's right on the beach. The customer service lacks professionalism, and general knowledge of hotel policies. The attached bar and restaurant also lacks good service. For the amount they get per room, I would have expected a lot more. Also, there was a wedding there which renders the pool off limits...would have wanted some sort of comp, like a free drink or some effort to appease.. There was some confusion about "resort fees" that only after I pushed hard enough, were resolved by the hotel manager, who seemed to be the only person with a clue. All in all, it worth the money.