Everything you would expect a four star to be. The spa is small but pleasent. The train line is a little loud if you are a light sleeper. Nearest tube station is a 15 minute walk (Sloane square)
Room and staff great.
My only complaints is the bed was far too soft but I much prefer a hard mattress. breskfast an extra £20 is ridiculous
Comment from Hotel Management
19-Nov-2015 by Arturo Esposito – General Manager, Hotel Management
Dear Robbie, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking the time to share your experience online. I am delighted to hear that you had an enjoyable stay with us. Thank you for these positive comments about our room and staff, it is much appreciated. I’ve noted your comments regarding the SPA facilities and do agree that we could probably extend this space a lot more to accommodate the growing popularity for this area – it remains a challenge for us based on the space available. We therefore try to focus on providing the best possible experience and I’m pleased to hear that you enjoyed it too. Furthermore, about our location, it is definitely ‘different’ and we find that most guests agree that once having stayed here, access to the City and its tourist attractions is very practical via public transport and by foot. Also, I have noticed you expressed some disappointment with regards to the £20.50 rate of the breakfast, as such I thought you may be interested to hear that we often have offers inclusive of breakfast on our website. Alternatively breakfast can also be purchased at a discounted rate of £15.50 at the time of check-in, I am sorry if this was not offered to you, I will address this with the team to ensure it does not happen again. I look forward welcoming you back in the future and thank you for your support. Kind Regards, Arturo Esposito – General Manager