Ratings based on 1,081 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Excellent, un peu loin du metro

Posted 15-Nov-2016
Sejour magnifique. Un très bel hôtel un peu loin du métro...
Comment from Hotel Management
30-Nov-2016 by Arturo Esposito, Hotel Management
Dear Guest, Please accept my reply in English, Thank you for considering the Pestana Chelsea Bridge Hotel & Spa and for and for taking the time to share your experience online. I am delighted to hear that you had an enjoyable stay with us. Thank you for your positive comments, all of which are extremely important guest satisfaction features. I look forward welcoming you back in the future and thank you for your support. Kind Regards, Arturo Esposito – General Manager.
4out of 5
by A verified traveller from Freising

Gute Lage, ideal um die Stadt zu erkunden.

Posted 10-Nov-2016
Ein idealer Ausgangspunkt um die Stadt zu erkunden. Zu Fuß ca. 15 Minuten von der Victoria Station entfernt, von dort aus ist alles gut mit der Underground zu erreichen. Unser Zimmer war toll ausgestattet und obwohl nach vorne, zur Straße gelegen, sehr ruhig. Das Badezimmer hatte leider kein Tageslicht, war aber ganz gut beleuchtet. Der Wellnessbereich ist sehr gepflegt. Direkt neben dem Hotel ist ein kleiner Supermarkt, was wir als sehr angenehm empfanden. In direkter Nachbarschaft war kein Restaurant zu finden.
Comment from Hotel Management
30-Nov-2016 by Arturo Esposito , Hotel Management
Dear Guest, Please do accept my reply in English. Thank you for considering the Pestana Chelsea Bridge Hotel & Spa and for and for taking the time to share your experience online. I am delighted to hear that you had an enjoyable stay with us. Thank you for your positive comments, all of which are extremely important guest satisfaction features. I look forward welcoming you back in the future and thank you for your support. Kind Regards, Arturo Esposito – General Manager.
5out of 5
by A verified traveller from München

Jederzeit wieder.

Posted 06-Nov-2016
Location: Bus fast direkt vor der Haustür zur U-Bahn. Kann auch ca. 12 Min. über die Chelsea Bridge hinlaufen. Alles mit Tube oder Bussen sehr gut erreichbar.
Freundlicher Service. Zimmer sehr gut ausgestattet. Alles sehr sauber. Restaurant mit sehr netter Bedienung. Komme gerne wieder.
Comment from Hotel Management
30-Nov-2016 by Arturo Esposito , Hotel Management
Dear Guest. Please accept my reply in English,Thank you for considering the Pestana Chelsea Bridge Hotel & Spa and for and for taking the time to share your experience online. I am delighted to hear that you had an enjoyable stay with us. Thank you for your positive comments, all of which are extremely important guest satisfaction features. Our location is definitely ‘different’ and we find that most guests agree that once having stayed here, access to the City and its tourist attractions is very practical via public transport and by foot. We have a number of bus routes departing directly opposite the hotel which offer links to the West End, Kensington Palace, Westfield Shopping Centre and Victoria. I look forward welcoming you back in the future and thank you for your support. Kind Regards, Arturo Esposito – General Manager.
5out of 5
by A verified traveller from Aberystwyth, Wales

Very luxurious, perfect treat

Posted 01-Nov-2016
Beautiful luxury hotel for those who can afford it. Made a lovely present for mine and my fiancés 21st birthday. Would very much recommend the pool and sauna, very romantic and romantic
Comment from Hotel Management
30-Nov-2016 by Arturo Esposito, Hotel Management
Dear Guest. Thank you for considering the Pestana Chelsea Bridge Hotel & Spa and for and for taking the time to share your experience online. I am delighted to hear that you had an enjoyable stay with us celebrating a very special occasion.Thank you for your positive comments, all of which are extremely important guest satisfaction features. I look forward welcoming you back in the future and thank you for your support. Kind Regards, Arturo Esposito – General Manager.
5out of 5
by A verified traveller

Posted 30-Oct-2016
Pros: Large comfortable room -much more space than other London hotels that I have stayed in
Location: Good location even though no nearby tube station. Easy walk to Chelsea Bridge and good bus service from stop opposite hotel.
Lovely clean, bright modern hotel - everything one would expect from the Pestana Group
Comment from Hotel Management
30-Nov-2016 by Arturo Esposito, Hotel Management
Dear Guest, Thank you for considering the Pestana Chelsea Bridge Hotel & Spa and for and for taking the time to share your experience online. I am delighted to hear that you had an enjoyable stay with us. Thank you for your positive comments, all of which are extremely important guest satisfaction features. I look forward welcoming you back in the future and thank you for your support. Kind Regards, Arturo Esposito – General Manager.
5out of 5
by A verified traveller

Toppen

Posted 29-Oct-2016
Pros: Läget
Frukosten är kanon och får den service du vill ha rent och stilrent fina rum
Comment from Hotel Management
30-Nov-2016 by Arturo Esposito, Hotel Management
Dear Guest, Please do accept my reply in English, Thank you for considering the Pestana Chelsea Bridge Hotel & Spa and for and for taking the time to share your experience online. I am delighted to hear that you had an enjoyable stay with us. Thank you for your positive comments, all of which are extremely important guest satisfaction features. I look forward welcoming you back in the future and thank you for your support. Kind Regards, Arturo Esposito – General Manager.
4out of 5
by A verified traveller

Posted 21-Oct-2016
Gute Lage um nach Kensington und Chelsea zu kommen. Sehr freundliches und hilfsbereites Personal. Angenehmer Spa Bererich. Ein schönes Stadthotel!
Comment from Hotel Management
30-Nov-2016 by Arturo Esposito, Hotel Management
Dear Guest, Please accept my reply in English, Thank you for considering the Pestana Chelsea Bridge Hotel & Spa and for and for taking the time to share your experience online. I am pleased to hear that overall you had an enjoyable stay with us. Thank you for your positive comments, all of which are extremely important guest satisfaction features. Our location is definitely ‘different’ and we find that most guests agree that once having stayed here, access to the City and its tourist attractions is very practical via public transport and by foot. We have a number of bus routes departing directly opposite the hotel which offer links to the West End, Kensington Palace, Westfield Shopping Centre and Victoria. I look forward welcoming you back in the future and thank you for your support. Kind Regards, Arturo Esposito – General Manager.
5out of 5
by A verified traveller from Oost-Vlaanderen

Vriendelijke service!

Posted 06-Oct-2016
Pros: Heerlijk ontbijt en vriendelijke service... Leuke faciliteiten!
Cons: Qua ligging neemt u beter niet de metro, tenzij u graag lange wandelingen maakt... Er stoppen wel bussen vlakbij, dus combinatie bus/metro is ideaal.
Location: Nabijheid van Thames en Battersea park leuk voor een ochtendwandeling...
Comment from Hotel Management
30-Nov-2016 by Arturo Esposito, Hotel Management
Dear Guest, Please accept my reply in English, Thank you for considering the Pestana Chelsea Bridge Hotel & Spa and for and for taking the time to share your experience online. I am pleased to hear that overall you had an enjoyable stay with us. Thank you for your positive comments, all of which are extremely important guest satisfaction features. Our location is definitely ‘different’ and we find that most guests agree that once having stayed here, access to the City and its tourist attractions is very practical via public transport and by foot. We have a number of bus routes departing directly opposite the hotel which offer links to the West End, Kensington Palace, Westfield Shopping Centre and Victoria. I look forward welcoming you back in the future and thank you for your support. Kind Regards, Arturo Esposito – General Manager.
4out of 5
by A verified traveller

綺麗でコスパ良

Posted 05-Oct-2016
Location: バス停から近く問題なし、ただし事前に駅等でオイスターの購入が必要です。
中心部から少し離れてますが、24時間のバス停から近く問題ありません。 部屋も綺麗で、シャワールームがガラス張りだったのは、男の一人旅には必要ありませんでした。(笑)
Comment from Hotel Management
30-Nov-2016 by Arturo Esposito , Hotel Management
Dear Guest, Please do accept my reply in English, Thank you for considering the Pestana Chelsea Bridge Hotel & Spa and for and for taking the time to share your experience online. I am pleased to hear that overall you had an enjoyable stay with us. Thank you for your positive comments, all of which are extremely important guest satisfaction features. Our location is definitely ‘different’ and we find that most guests agree that once having stayed here, access to the City and its tourist attractions is very practical via public transport and by foot. We have a number of bus routes departing directly opposite the hotel which offer links to the West End, Kensington Palace, Westfield Shopping Centre and Victoria. I look forward welcoming you back in the future and thank you for your support. Kind Regards, Arturo Esposito – General Manager.
5out of 5
by A verified traveller from Danmark

Et dejligt hotel i Chelsea.

Posted 03-Oct-2016
Pros: Min veninde og jeg kunne rigtig godt li' hotellet.
Cons: ved ikke
Location: Beliggenheden var fin, lige ved Chelsea Bridge og Battersea park. En flot park at løbe i, og der er masser af tennisbaner.
Et flot hotel, og man har lyst til at komme igen. Værelset var flot og møblerne var tip top. Badeværelset var stort og der var alt. Morgenmaden var helt ok, betjeningen var meget opmærksom på, vi ikke manglede noget. Et hotel jeg gerne anbefaler til venner og familie.
Comment from Hotel Management
30-Nov-2016 by Arturo Esposito, Hotel Management
Dear Guest, Please do accept my reply in English, Thank you for considering the Pestana Chelsea Bridge Hotel & Spa and for and for taking the time to share your experience online. I am pleased to hear that overall you had an enjoyable stay with us. Thank you for your positive comments, all of which are extremely important guest satisfaction features. Our location is definitely ‘different’ and we find that most guests agree that once having stayed here, access to the City and its tourist attractions is very practical via public transport and by foot. We have a number of bus routes departing directly opposite the hotel which offer links to the West End, Kensington Palace, Westfield Shopping Centre and Victoria. I look forward welcoming you back in the future and thank you for your support. Kind Regards, Arturo Esposito – General Manager.