Ratings based on 1,256 Verified Reviews

4.4 out of 5
86% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Better than being asleep in your own bed

Posted 20-Feb-2018
So comfortable, the bar did everything to get the breakfast I wanted
2 out of 5
by A verified traveller

Do not bother

Posted 18-Feb-2018
Not a 4 star hotel. Grubby and the staff are miserable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oxford

Very well maintained hotel

Posted 15-Feb-2018
Pros: Looks like new
Cons: Please buy one of these steam cleaners from Karcher and deep clean the shower... it’s all well maintained. Don’t stop there.
Location: New built, up and coming area. Lots of new appartment buildings, Powerstation still under construction. River taxi right next door: must try!
In a new built area, the hotel has been around for some years now. But you still maybe the have feeling that is is brand new: clean carpets, freshly painted walls, very clean overall. That feels you that the manager and his staff really look out for the hotel. Something you sometimes miss at larger chain hotels. The hotel has no parking but there is a modern, bright, secure and manned parking garage literally next door.
4 out of 5
by A verified traveller

Posted 13-Feb-2018
Accommodation was very nice. Staff was not very warm and extremely delayed when we asked for assistance.
5 out of 5
Recommended
for Everyone
by A verified traveller from ipswich

Perfect for London theatre trip

Posted 21-Jan-2018
Pros: Location, size & style of rooms, facilities, friendly staff.
Cons: Green vegetable options with main meals in the restaurant.
Location: Lovely walk through Battersea park. Super shops, cafes & restaurants.
Super welcome from Aurelia on arrival. Great rooms allocated by calling in advance. Warm bar & restaurant service, portion sizes generous. Lovely room overlooking london skyline. The perfect one night stay; will definitely return - hopefully for longer next time.
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Lovely Hotel in fantastic London area

Posted 12-Jan-2018
Big rooms for an excellent price - a rarity in London! Spa and pool area are fab! We’re returning customers and will be returning again in the future! Wonderful location - opposite Battersea Park, next to Chelsea Bridge
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the river

Posted 05-Dec-2017
Very nice hotel with good atmosphere. Nice and helpful staff, excellent service. Beautiful pool and spa. Very good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Nov-2017
Excellent hotel. Very comfortable. Location was ideal to explore Chelsea, Kensington, and Knightsbridge.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Nov-2017
Clean and food wasn’t bad for a quick bite. Not super central to public transport but never waited more than 4-5 mins for an Uber.
3 out of 5
by A verified traveller

Walls are very thin, you can hear everything

Posted 27-Nov-2017
WiFi is very slow, walls are thin can hear all noise conversation in neighboring room. Pretty good location in terms of transportation