- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was also spotless and quiet. Would stay here again.
Stayed 1 night in Jun 2020
Photo gallery
Guest reviews
Very Good
1,697 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast Available
- Business Services
Map
234 Bath Road, Heathrow Point West, Hayes, England
Explore the area
London (LHR-Heathrow)7 min drive
Twickenham Stadium11 min drive
Hampton Court Palace17 min drive
Thorpe Park26 min drive
Choose dates to view prices
Superior Double Room, 1 Double Bed with Sofa bed
Photos of Superior Double Room, 1 Double Bed with Sofa bed
Superior Double Room, 1 Double Bed with Sofa bed
4.5/5 guest room ratingMore detailsRoom amenities
- 247 sq ft
- Sleeps 4
- 1 Double Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 Double Bed and 1 Double Sofa Bed
23 square metres m2
Internet – Free WiFi
Entertainment – 55-inch flat-screen TV with premium channels
Food & Drink – Fridge and 24-hour room service
Sleep – Memory foam bed, blackout drapes/curtains and linenBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, double sofa bed and iron/ironing board
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible, low-height work surface and sink and grab bar near toilet
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Double Room, 1 Double Bed
Photos of Standard Double Room, 1 Double Bed
Standard Double Room, 1 Double Bed
4.7/5 guest room ratingMore detailsRoom amenities
- 247 sq ft
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
23 square metres m2
Internet – Free WiFi
Entertainment – 55-inch flat-screen TV with premium channels
Food & Drink – Fridge and 24-hour room service
Sleep – Memory foam bed, blackout drapes/curtains and linenBathroom – Private bathroom, shower and rainfall showerhead
Practical – Safe, double sofa bed and iron/ironing board
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible, low-height work surface and sink and grab bar near toilet
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Standard Room, 2 Single Beds
Photos of Standard Room, 2 Single Beds
Standard Room, 2 Single Beds
4.5/5 guest room ratingMore detailsRoom amenities
- 247 sq ft
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
23 square metres m2
Internet – Free WiFi
Entertainment – 55-inch flat-screen TV with premium channels
Food & Drink – Fridge and 24-hour room service
Sleep – Memory foam bed, blackout drapes/curtains and linenBathroom – Private bathroom, shower and rainfall showerhead
Practical – Safe, double sofa bed and iron/ironing board
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible, bathroom grab bars, height-adjusted amenities, lever door handles, visual fire alarm, raised toilet seat, wheelchair-width doorways, vibrating pillow alarm, roll-in shower and low-height work surface and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Hayes
In the city centre and near a metro station, Novotel London Heathrow Airport T1 T2 and T3 is in an area with good airport proximity. Hampton Court Palace and Windsor Castle are notable landmarks, and some of the area's popular attractions include Thorpe Park and Legoland. Looking to enjoy an event or a match? See what's going on at Twickenham Stadium or Wembley Stadium.
Visit our Hayes travel guideWhat's nearby
- Twickenham Stadium - 11 min drive
- Richmond Park - 17 min drive
- Hampton Court Palace - 17 min drive
- Windsor Castle - 21 min drive
- Thorpe Park - 26 min drive
Getting around
- Heathrow Central Station - 9 min walk
- Heathrow Terminal 1-3 Underground Station - 13 min walk
- London (LHR-Heathrow) - 7 min drive
Restaurants
- Nest Restaurant — 1 min walk
- Nest Bar — 1 min walk
- McDonald's - 2 min walk
- Henley's Restaurant and Bar - 3 min walk
- The Three Magpies - 5 min walk
About this property
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: GBP 17.00 per night
- Limited parking spaces
- 24-hour return airport shuttle (surcharge)
- Airport shuttle at scheduled times
Food and drink
- Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 15.95 for adults and GBP 11.95 for children
- 1 restaurant
- 1 bar
- Free daily reception
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 24-hour fitness centre
Family friendly
- Dry-cleaning service
- Laundry facilities
- Fridge
- Sofa bed
- Soundproofed rooms
Conveniences
- Lift
- Library
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Wedding services
Languages spoken
- English
- French
Business services
- Business centre
- Computer station
- Meeting rooms
- Conference space
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Fireplace in reception
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Linens
- Memory foam mattress
- Sofa bed
Bathroom
- Free toiletries
- Hairdryer
- Hydromassage showerhead
- Shower
- Towels
Entertainment
- 55-inch flat-screen TV
- Digital channels
- Premium channels
Food and drink
- Fridge
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
- Safe
- Soundproofing
Policies
Policies
Check-in
Check-in
Check-in between 3:00 PM and 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Special check-in instructions
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available at scheduled times
Fees may apply; contact the property in advance to get details
Access methods
Access methods
Staffed front desk
Pets
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Payment types at the property
Important information
Important information
Optional extras
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: GBP 15.95 for adults and GBP 11.95 for children (approximately)
- Airport shuttle fee: GBP 5.00 per person (one-way)
- Airport shuttle fee per child: GBP 5.00 (one-way), (from 5 to 12 years old)
- Self-parking fee: GBP 17.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
We should mention
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Property is also known as
Novotel London Heathrow Airport T1 T2 and T3 Hotel
Novotel London Heathrow Airport T1 T2 and T3 Hayes
Novotel London Heathrow Airport T1 T2 and T3 Hotel Hayes
Frequently asked questions
Guest reviews
4.5
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.4
Property condition
We stayed early July overnight for flight next day. Covid conditions so limited service I understand. Dinner in a box to take to your room was ok. At least there was a choice. Breakfast in a box sitting on table was inedible. I paid for room plus bfast, 10GBP extra per person. Forget it. Otherwise room for overnight was decent and clean. No shuttle to airport but public bus across the road.
Stayed 1 night in Jul 2020
This traveller didn’t leave comments with their review
Stayed 1 night in Jun 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, staff were very friendly. Room was clean and tidy and very spacious. Only issue was a few stains on the floor. Other than that great.
Stayed 2 nights in Jul 2020
- Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here if you have an early flight, noise and parties all night. Drug materials all over front entrance - food was awful and staff terrible
Stayed 1 night in Jul 2020
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