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Novotel London Heathrow Airport T1 T2 and T3

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Memory-foam beds, in-room safe, desk, blackout curtains
Memory-foam beds, in-room safe, desk, blackout curtains
Memory-foam beds, in-room safe, desk, blackout curtains
Memory-foam beds, in-room safe, desk, blackout curtains

Overview of Novotel London Heathrow Airport T1 T2 and T3

UNESCO Sustainable Property

Novotel London Heathrow Airport T1 T2 and T3

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • AirportLondon (LHR-Heathrow)3 min drive
  • Popular LocationStockley Park7 min drive
  • Popular LocationBrunel University9 min drive
  • Popular LocationOsterley Park and House10 min drive

Choose dates to view prices

About this area

Hayes

In the city centre and near a metro station, Novotel London Heathrow Airport T1 T2 and T3 is in an area with good airport proximity. Hampton Court Palace and Windsor Castle are notable landmarks, and some of the area's popular attractions include Thorpe Park and Legoland. Looking to enjoy an event or a match? See what's going on at Twickenham Stadium or Wembley Stadium.
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Popular Location

What's nearby

  • Stockley Park - 7 min drive
  • Brunel University - 9 min drive
  • Osterley Park and House - 10 min drive
  • Twickenham Stadium - 11 min drive
  • Kempton Racecourse - 13 min drive

Getting around

  • Heathrow Central Station - 9 min walk
  • Heathrow Terminal 1-3 Underground Station - 9 min walk
  • Heathrow Airport (LHR) - 3 min drive

Restaurants

  • Nest Restaurant — 1 min walk
  • Nest Bar — 1 min walk
  • The Three Magpies - 5 min walk
  • Annayu - 6 min walk
  • Steak & Lobster Heathrow - 7 min walk

About this property

Novotel London Heathrow Airport T1 T2 and T3

Eco-friendly Hayes hotel in Hillingdon with restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. All 166 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, flat-screen TVs come with digital channels, and guests can also appreciate conveniences like sofa beds and fridges.
Novotel London Heathrow Airport T1 T2 and T3 offers 166 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature memory foam mattresses. 55-inch Flat-screen televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 17.00 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 15.95 for adults and GBP 11.95 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory-foam mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

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Washer and dryer
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Guest rating 4+
Guest rating 4+
4 star
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Air conditioned
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Family-friendly
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Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.95 for adults and GBP 11.95 for children (approximately)
  • Airport shuttle fee: GBP 5.00 per person (one-way)
  • Airport shuttle fee per child: GBP 5.00 (one-way), (from 5 to 12 years old)
  • Self-parking fee: GBP 17.00 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel London Heathrow Airport T1 T2 T3 Hotel Hayes
Novotel London Heathrow Airport T1 T2 T3 Hotel
Novotel London Heathrow Airport T1 T2 T3 Hayes
Novotel London Heathrow Airport T1 T2 T3
Novotel London Heathrow T1 T2
Novotel London Heathrow Airport T1 T2 and T3 Hotel
Novotel London Heathrow Airport T1 T2 and T3 Hayes
Novotel London Heathrow Airport T1 T2 and T3 Hotel Hayes

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 820 out of 1734 reviews
5 - Excellent 47%
Rating 4 - Good. 603 out of 1734 reviews
4 - Good 35%
Rating 3 - Okay. 176 out of 1734 reviews
3 - Okay 10%
Rating 2 - Poor. 71 out of 1734 reviews
2 - Poor 4%
Rating 1 - Terrible. 64 out of 1734 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Staff & service
Stayed 1 night in Dec 2020

3/5 Okay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Expefia allowed this booking to be made yet the hotel has not funcyioned as a hotel for months as it is the flight arrival quarantine centre. This is the second time that a booking has failed with expedia, the first being doble tree at london city airport. Thr booking was made yet the hotel had closed.
Stayed 1 night in Apr 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely staff, gorgeous room. Thank you.
Stayed 1 night in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done. !! Good stay
Excellent. Only comment. Room was toooo hot at night!! Welcome great..although Covid19 does have its effect.
Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021