Title: Novotel London Heathrow Airport T1 T2 and T3 Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=19134159&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel London Heathrow Airport T1 T2 and T3 Hotel with a restaurant, in the vicinity of Twickenham Stadium ## Photo gallery for Novotel London Heathrow Airport T1 T2 and T3 ![Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer - Novotel London Heathrow Airport T1 T2 and T3 (Hayes)](https://images.trvl-media.com/lodging/20000000/19140000/19134200/19134159/5d1924bd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Novotel London Heathrow Airport T1 T2 and T3 (Hayes)](https://images.trvl-media.com/lodging/20000000/19140000/19134200/19134159/8f012732.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Novotel London Heathrow Airport T1 T2 and T3 (Hayes)](https://images.trvl-media.com/lodging/20000000/19140000/19134200/19134159/b7637d55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Novotel London Heathrow Airport T1 T2 and T3 (Hayes)](https://images.trvl-media.com/lodging/20000000/19140000/19134200/19134159/a910d9b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; local and international cuisine - Novotel London Heathrow Airport T1 T2 and T3 (Hayes)](https://images.trvl-media.com/lodging/20000000/19140000/19134200/19134159/540e7ffa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Novotel London Heathrow Airport T1 T2 and T3, near Twickenham Stadium, offers a stylish setting with a lobby fireplace and library. Enjoy international cuisine at Nest Restaurant. The upscale hotel provides free WiFi and multilingual staff for a relaxing stay. ## Reviews 8.0 Very good ## Popular amenities - Bar - Gym - Parking available - Air conditioning - Room service - Breakfast available ## Room options ### Check availability for these dates Tonight [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=19134159&PinnedHotelID=19134159&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=19134159&PinnedHotelID=19134159&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=19134159&PinnedHotelID=19134159&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=19134159&PinnedHotelID=19134159&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=19134159&PinnedHotelID=19134159&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=19134159&PinnedHotelID=19134159&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19134159&PinnedHotelID=19134159&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19134159&PinnedHotelID=19134159&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 5 of 5 rooms ### View all photos for Superior Room, 1 Double Bed with Sofa bed ![Memory-foam beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/20000000/19140000/19134200/19134159/38714f3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed with Sofa bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Sofa bed - double Blackout curtains Memory foam bed - 247 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 1 Double Bed ![Memory-foam beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/20000000/19140000/19134200/19134159/be5a2033.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 8.0 Very good 12 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Sofa bed - double Blackout curtains Memory foam bed - 247 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Single Beds ![Standard Room, 2 Single Beds | Memory-foam beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/20000000/19140000/19134200/19134159/881d7529.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Sofa bed - double Blackout curtains Memory foam bed - 247 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Executive Room, 1 Double Bed with Sofa bed ![Memory-foam beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/20000000/19140000/19134200/19134159/32e9b47e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed with Sofa bed ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Sofa bed Memory foam bed Blackout curtains - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Superior Room, Multiple Beds ![Superior Room, Multiple Beds | Memory-foam beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/20000000/19140000/19134200/19134159/6a964a7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Sofa bed Memory foam bed Blackout curtains - Sleeps 2 - 2 Single Beds and 1 Double Sofa Bed ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/700/655/19a7b62b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton London Heathrow Airport Hotel Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Gym 9.2 Wonderful 1,418 reviews £110 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/London-Hotels-Hilton-London-Heathrow-Airport-Hotel.h655.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=dd4d314f-6455-44cd-850f-4e2e4cd5020e&top_cur=GBP) Ad ![Daily full breakfast (GBP 17.50 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/20000/12700/12649/d3c41d71_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Skyline Hotel London Heathrow Heathrow Villages - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Novotel-London-Heathrow-Airport-T1-T2-And-T3.h19134159.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Novotel-London-Heathrow-Airport-T1-T2-And-T3.h19134159.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.48112%2C-0.44484&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ofsGrl9ljscrmwJ7D67-eaqDnDg=) 234 Bath Road, Heathrow Point West, Hayes, England, UB3 5AP #### What's nearby - Airport Bowl \- 12 min walk \- 0.7 miles - Cranford Countryside Park \- 3 min drive \- 2.7 miles - Windsor Castle \- 13 min drive \- 10.5 miles - LEGOLAND® Windsor \- 16 min drive \- 14.6 miles - Wembley Stadium \- 32 min drive \- 16.5 miles #### Getting around - Hayes & Harlington Station - 4 min drive - Heathrow Terminals 2 & 3 Underground Station - 13 min walk - Heathrow Airport (LHR) - 6 min drive #### Restaurants - ‪McDonald's - ‬2 min walk - ‪Bijou Bar - ‬3 min walk - ‪Trunk Bar & Restaurant - ‬3 min walk - ‪Carluccio's - Marriott Heathrow - ‬6 min walk - ‪The Three Magpies - ‬5 min walk ## About this property ### Novotel London Heathrow Airport T1 T2 and T3 Upscale hotel near Twickenham Stadium Located close to Thorpe Park, Novotel London Heathrow Airport T1 T2 and T3 provides a free daily manager's reception, a library and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Nest Restaurant, offers breakfast, brunch, lunch and dinner. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), self-parking (surcharge) and express check-out - Smoke-free property, a lift and a computer station - Coffee/tea in reception, wedding services and luggage storage Room features All 166 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Memory foam beds and sofa beds - Bathrooms with hydromassage showers and eco-friendly toiletries - 55-inch flat-screen TVs with premium channels - LED light bulbs, fridges and daily housekeeping ## Similar properties ![Garden](https://images.trvl-media.com/lodging/2000000/1780000/1771400/1771307/fd01e5ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hadlow Manor Tonbridge - Parking included - Free WiFi - Restaurant - Breakfast available 8.4 Very good 268 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=1771307&PinnedHotelID=1771307&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/60000/55100/55006/7951969b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton London Heathrow Airport Cranford - Free WiFi - Restaurant - Air conditioning - Gym 8.0 Very good 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=55006&PinnedHotelID=55006&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/434300/434212/7d193f92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express London Gatwick - 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Kitchen - Washer - Dryer - Pet-friendly 9.2 Wonderful 19 reviews £210 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=89349998&PinnedHotelID=89349998&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (GBP 17 per night) - Limited on-site parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 11.95 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - Nest Bar - Nest Restaurant ### Things to do - 24-hour gym - Library - TV in common areas ### Family friendly - In-room refrigerator - In-room sofa bed - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - Business centre - Computer station - Conference space - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 4 floors - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2018 - Comprehensive recycling policy - Fireplace in lobby - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Memory foam mattress - Sofa bed ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower - Towels provided ### Entertainment - 55-inch flat-screen TV with premium digital channels ### Food and drink - 24-hour room service - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Eco-friendly toiletries - Iron/ironing board - LED lighting - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:00 AM Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 11.95 for children - Self-parking fee: GBP 17.00 per night - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Novotel London Heathrow Airport T1 T2 T3 Hotel Hayes Novotel London Heathrow Airport T1 T2 T3 Hotel Novotel London Heathrow Airport T1 T2 T3 Hayes Novotel London Heathrow Airport T1 T2 T3 Novotel London Heathrow T1 T2 Novotel London Heathrow Airport T1 T2 and T3 Hotel Novotel London Heathrow Airport T1 T2 and T3 Hayes Novotel London Heathrow Airport T1 T2 and T3 Hotel Hayes ## Frequently asked questions ### Is Novotel London Heathrow Airport T1 T2 and T3 pet-friendly? ### How much is parking at Novotel London Heathrow Airport T1 T2 and T3? ### What time is check-in at Novotel London Heathrow Airport T1 T2 and T3? ### What time is check-out at Novotel London Heathrow Airport T1 T2 and T3? ### Where is Novotel London Heathrow Airport T1 T2 and T3 located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel London Heathrow Airport T1 T2 and T3 Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.0 Staff & service ### 7.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 425 8 - Good 328 6 - Okay 126 4 - Poor 58 2 - Terrible 63 ## Reviews ### 6/10 Okay #### W 12 Jun 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### poor cleanliness Room was not as clean as could be. Crumbs / debris on floor, hard and lint on bed & pillows, debris in sink. Given the current covid situation I expect better cleaning Also had severe leak from A/C unit which dripped loudly all night ##### W Stayed 1 night in Jun 2020 ### 2/10 Terrible #### Philip 4 Jan 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Night of hell Hotel is now an immigration stop over hotel. I was not informed of the change of use and on arrival was not expected. It took me 2 hours to arrange alternative accommodation for the night and £37 in additional taxi fees ##### Philip Stayed 1 night in Jan 2022 ### 2/10 Terrible #### Laura 28 Dec 2021 Disliked: Cleanliness, staff & service, room comfort #### Hotels.com didn’t tell us our hotel was closed Hotels.com had forgotten to tell us that the Novotel has been closed for over a month to normal visitors. DO NOT BOOK ##### Laura Stayed 1 night in Dec 2021 ### 8/10 Good #### Eirik Veras 23 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice room and friendly staff. Good food. ##### Eirik Veras Stayed 1 night in Nov 2021 ### 8/10 Good #### Narinder 29 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Organised Chaos Hotel was fine. Booking process after last minute hotel change not so great. ##### Narinder Stayed 2 nights in Nov 2021 ### 2/10 Terrible #### KEITH 25 Nov 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They cancelled my booking so I didn't even stay there. I'm still waiting for you to process my refund!!!! ##### KEITH Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Andrew 22 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simple and modern Clean, spacious, simple and modern. Nice breakfast at good price, which made up for the slightly pricey parking. ##### Andrew Stayed 1 night in Nov 2021 ### 4/10 Poor #### Martin 20 Nov 2021 Disliked: Staff & service Unfortunately due to unforeseen circumstances probably out of the hotels control we had to move hotel, was not told about what was due to happen. Our belongs were gone through and we lost some items. Communication would have made a bad situation a lot better. ##### Martin Stayed 3 nights in Nov 2021 ### 10/10 Excellent #### Yacouba 16 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Due to changes my reservation has been transferred to the Holiday inn at London Heathrow Airport. This hotel was excellent and the measures taken for my transfer there were quick and professional. ##### Yacouba Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Evan 16 Nov 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Oh no Home office detention centre, full of refugees ##### Evan Stayed 1 night in Nov 2021 ### 4/10 Poor #### Anna-Marie 16 Nov 2021 Disliked: Cleanliness, property conditions & facilities We were only there for a few hours to catch an early flight. I booked a double room but at reception was told that I booked a single for 1 person so me and my partner were eventually give twin beds. I would have bothered to complain but we were tired from traveling and only there for 1 night. The room was strange. No proper bathroom door. Shower pressure was so so. There were quite a few stains on the carpets. ##### Anna-Marie Stayed 1 night in Nov 2021 ### 6/10 Okay #### Dilpa 15 Nov 2021 We arrived and was told we were given another hotel ##### Dilpa Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### Paul 13 Nov 2021 Liked: Staff & service, amenities, property conditions & facilities Really helpful staff ##### Paul Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Fraser 12 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent room and cleanliness. ##### Fraser Stayed 1 night in Nov 2021 ### 8/10 Good #### paul 12 Nov 2021 Liked: Staff & service, property conditions & facilities Ideal location from Heathrow bed was high but sumptuous unfortunately the kettle was broke so couldn't have a drink at night and the morning staff seemed uninterested in our concern. No issues with the night time staff. ##### paul Stayed 1 night in Nov 2021 ### 8/10 Good #### Matthew 11 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The shower was not working but it’s a very nice hotel. ##### Matthew Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Alexander 10 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect stop over. Lovely room. Clean , lots of space and loved the coffee facilities ##### Alexander Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Samantha 9 Nov 2021 Disliked: Property conditions & facilities The hotel overall was clean.The restaurant was over priced £16 for a burger that was like McDonald’s! Went to the room as had an early flight and there was constant music playing most of the night!! Banging as we could hear it through the windows of the room. ##### Samantha Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Kea 9 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities Love the elegant, thoughtful and efficient use of space plus clever things like the clear refrigerator door, designed to make life easier for us travelers. ##### Kea Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Malcolm 9 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very modern room. Close to the airport ##### Malcolm Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Verified traveller 7 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Pretty good hotel, nice room, nice restaurants and nice gym. Perfect stay for one night at LHR. Bus stop to T1,2,3 and T5 right in front of the hotel. ##### Verified traveller Stayed 1 night in Nov 2021 ### 6/10 Okay #### Paul 7 Nov 2021 Liked: Cleanliness, room comfort #### A little disappointed Check in was OK but didn't tell me I had to tap the room key in the lift, as for my room carpet had staining and towels one was ripped no biscuits with the coffee in the room ![](https://a.travel-assets.com/ugc/hotel-reviews/3C50FEFC8F3243933CDBDB86A98071D386985A7A1636270013586.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paul Stayed 1 night in Nov 2021 ### 4/10 Poor #### Timo 6 Nov 2021 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Needs fixing Weird how you can call something an airport hotel, when there is no shuttle service to the airport and the taxi ride costs £17\. Reception was slow and only one person working. Rooms looked nice, but in my room only 1 of the sockets worked (in the bathroom) and the tv was broken. Maybe the maintenance has been low during covid, but still… ##### Timo Stayed 1 night in Nov 2021 ### 8/10 Good #### Stephen, Danville 6 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bright, clean and modern. ##### Stephen Stayed 1 night in Nov 2021 ### 8/10 Good #### Ruth 5 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overnight for the airport Our bedroom was fabulous loved the modern shower room. Now when we should all be thinking about less meat the veggie options in the restaurant were poor there was only one main course and one of the starters was off. And I would like assurances that the added on service charge is going to the staff that served us? It was very convenient for the airport with an frequent bus service practically door to door ##### Ruth Stayed 1 night in Nov 2021 ## Expedia's Latest Trends ### Hotels > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.co.uk/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.co.uk/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [St. Pancras London, Autograph Collection ®](https://www.expedia.co.uk/London-Hotels-St-Pancras-Renaissance-Hotel-London.h3907784.Hotel-Information) > > [Travelodge London Covent Garden](https://www.expedia.co.uk/London-Hotels-Travelodge-London-Covent-Garden.h23389.Hotel-Information) > > [Millennium Hotel and Conference Centre Gloucester London](https://www.expedia.co.uk/London-Hotels-Millennium-Gloucester-Hotel-London-Kensington.h523228.Hotel-Information) > > [Hilton London Paddington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Paddington.h598182.Hotel-Information) > > [St Giles Hotel - London](https://www.expedia.co.uk/London-Hotels-St-Giles-Hotel-London.h614.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [Royal Garden Hotel](https://www.expedia.co.uk/London-Hotels-Royal-Garden-Hotel.h54987.Hotel-Information) > > [London Hilton on Park Lane](https://www.expedia.co.uk/London-Hotels-London-Hilton-On-Park-Lane.h26769.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.co.uk/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [Corinthia London](https://www.expedia.co.uk/London-Hotels-Corinthia-London.h3849185.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > > [Hilton London Olympia](https://www.expedia.co.uk/London-Hotels-Hilton-London-Olympia.h26035.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Leonardo Royal London St Paul’s](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-St-Pauls.h1457972.Hotel-Information) > > [DoubleTree by Hilton Hotel London -Tower of London](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Tower-Of-London.h3977996.Hotel-Information) > > [Hilton London Wembley](https://www.expedia.co.uk/London-Hotels-Hilton-London-Wembley.h4921092.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-The-Cumberland.h21659.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.co.uk/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [The Savoy](https://www.expedia.co.uk/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [Royal National Hotel](https://www.expedia.co.uk/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information)