Mercure London Hyde Park Hotel

Photo gallery for Mercure London Hyde Park Hotel

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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of Mercure London Hyde Park Hotel

UNESCO Sustainable Travel Pledge

Mercure London Hyde Park Hotel

4.0 star property

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
8-14 Talbot Square, Paddington, London, England, W2 1TS

Explore the area

  • Popular LocationHyde Park6 min walk
  • Popular LocationOxford Street15 min walk
  • Popular LocationMarble Arch16 min walk
  • AirportLondon (LHR-Heathrow)41 min drive

Choose dates to view prices

About this area

London

Mercure London Hyde Park Hotel is located in London City Centre, a neighbourhood in London, and is near a metro station. Marble Arch and Royal Albert Hall are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Regent's Park. Check out an event or a game at Stamford Bridge Stadium, and consider making time for London Eye, a top attraction not to be missed. Guests love the hotel's convenience for public transportation: Paddington Underground Station is 3 minutes on foot and Lancaster Gate Underground Station is 6 minutes.

What's nearby

  • Hyde Park - 6 min walk
  • Oxford Street - 15 min walk
  • Marble Arch - 16 min walk
  • Kensington Palace - 7 min drive
  • Royal Albert Hall - 8 min drive

Getting around

  • Paddington Underground Station - 3 min walk
  • London Paddington Station - 4 min walk
  • Heathrow Airport (LHR) - 41 min drive

About this property

Mercure London Hyde Park Hotel

Eco-friendly London hotel in London City Centre, walk to Hyde Park
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Mercure London Hyde Park Hotel offers 72 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. 32-inch Flat-screen televisions come with digital channels and smart speakers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, French, German, Greek, Italian, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 328 ft (GBP 30 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 13.50 for adults and GBP 9.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Bella Italia Paddington

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Shopping centre

Family friendly

  • High chair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Smart speaker

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 13.50 for adults and GBP 9.95 for children (approximately)
  • Nearby parking fee: GBP 30 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Hyde Park
Hyde Park Crown Hotel
Quality Crown Hotel
Quality Crown Hotel Hyde
Mercure London Hyde Park Hotel Opening December 2016
Quality Crown Hotel Hyde Park London
Quality Crown Hyde Park
Quality Crown Hyde Park Hotel
Quality Crown Hyde Park London
Quality Hotel Crown Hyde Park
Quality Crown Hyde Park London, England
Mercure Hyde Park Hotel Opening December 2016
Mercure London Hyde Park Opening December 2016
Mercure Hyde Park Opening December 2016
Mercure Hyde Park Hotel
Mercure London Hyde Park
Mercure Hyde Park
Mercure London Hyde Park Hotel England
Mercure London Hyde Park Hotel Paddington England
Mercure London Hyde Park Hotel (opening November 2016)
Mercure London Hyde Park Paddington Hotel
Mercure London Hyde Park Hotel (opening December 2016)
Mercure London Hyde Park
Mercure London Hyde Park Hotel Hotel
Mercure London Hyde Park Hotel London
Mercure London Hyde Park Hotel Hotel London

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 181 out of 425 reviews
5 - Excellent 43%
Rating 4 - Good. 164 out of 425 reviews
4 - Good 39%
Rating 3 - Okay. 46 out of 425 reviews
3 - Okay 11%
Rating 2 - Poor. 20 out of 425 reviews
2 - Poor 5%
Rating 1 - Terrible. 14 out of 425 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Liked convenience to Paddington station. Comfortable small room
Stayed 3 nights in Jun 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel in a handy location
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is newly renovated, very contemporary, but be warned, it’s only slightly larger than a matchbox. However, the mattress is firm, so therefore very comfortable for us. Unlike most hotels nowadays, who has used COVID as an excuse, this one does provide room make up service. I just can’t figure out why they would keep throwing out perfectly fine soaps and shampoos. Instead of adding more bottles like the other hotels do, to make sure you don’t run out, it’s such a waste of resources.
Stayed 3 nights in May 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It's very convenient in terms of accessing the Tubes, trains and buses. My room is very quiet so it's a major bonus for me. I traveled solo so the room size was ok but it is too small for 2 people. The daily complementary water and pop is fantastic as I always have sometime to drink in the room.
Stayed 6 nights in May 2022

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ok, although the walk up to the hotel through the square was strewn with rubbish within yards of the front door. Upon check in, there was a staff of 3 maintenance personnel standing/chatting in the lobby. receptionist was talking about a guest whom she suspected of pilfering the hotel hair dryer. Arrived at 1:30pm and early check in not available. So I thought I would wait at the park opposite the front door hotel. The park had some questionable characters so I walked around until 3pm. Room was ready shortly after 3pm Very poor first impression. Upon check out the receptionist was overwhelmed and short staffed. Only thing 4 star about the hotel is the price. I had 2 Expedia reservations booked at Mercure Hyde Park. One on Apr 22 and again on Apr 27. Fortunately I was able to cancel my second reservation without penalty. This is too bad as I was looking for a nicer hotel in Paddington area for extended stays in London. My search continues.
Stayed 1 night in Apr 2022