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Mercure London Hyde Park Hotel

Photo gallery

Featured image
Terrace/patio
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of Mercure London Hyde Park Hotel

UNESCO Sustainable Property

Mercure London Hyde Park Hotel

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationHyde Park6 min walk
  • Popular LocationOxford Street15 min walk
  • Popular LocationMarble Arch16 min walk
  • AirportLondon (LHR-Heathrow)39 min drive

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About this area

London

Located in London's London City Centre neighbourhood, Mercure London Hyde Park Hotel is near a metro station. Marble Arch and Kensington Palace are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Kensington Gardens. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium, or consider Piccadilly Theatre for a night out. Guests love the hotel's convenience for public transportation: Paddington Underground Station is 3 minutes on foot and Lancaster Gate Underground Station is 6 minutes.
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Popular Location

What's nearby

  • Hyde Park - 6 min walk
  • Kensington Gardens - 6 min walk
  • Oxford Street - 15 min walk
  • Marble Arch - 16 min walk
  • Baker Street - 20 min walk

Getting around

  • Paddington Underground Station - 3 min walk
  • London Paddington Station - 4 min walk
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • Java U - 4 min walk
  • Noor Jahan - 4 min walk
  • La Tazza - 4 min walk
  • Salt & Honey - 4 min walk
  • The Victoria - 4 min walk

About this property

Mercure London Hyde Park Hotel

Eco-friendly London hotel in London City Centre, walk to Hyde Park
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and 24-hour room service. All 72 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find coffee makers and free newspapers.
Mercure London Hyde Park Hotel offers 72 forms of accommodation with a safe and free newspapers. 32-inch Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Breakfast available for a fee: GBP 14.95 for adults and GBP 14.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Shopping centre

Family friendly

  • High chair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

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London City Centre
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Business-friendly
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Hotel
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Guest rating 4+
Guest rating 4+
4 star
4 star
Air conditioned
Air conditioned
Washer and dryer
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Policies

Check-in

Check-in from 6:00 AM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 14.95 for adults and GBP 14.95 for children (approximately)
  • Nearby parking fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Hyde Park
Hyde Park Crown Hotel
Quality Crown Hotel
Quality Crown Hotel Hyde
Mercure London Hyde Park Hotel Opening December 2016
Quality Crown Hotel Hyde Park London
Quality Crown Hyde Park
Quality Crown Hyde Park Hotel
Quality Crown Hyde Park London
Quality Hotel Crown Hyde Park
Quality Crown Hyde Park London, England
Mercure Hyde Park Hotel Opening December 2016
Mercure London Hyde Park Opening December 2016
Mercure Hyde Park Opening December 2016
Mercure Hyde Park Hotel
Mercure London Hyde Park
Mercure Hyde Park
Mercure London Hyde Park Hotel England
Mercure London Hyde Park Hotel Paddington England
Mercure London Hyde Park Hotel (opening November 2016)
Mercure London Hyde Park Paddington Hotel
Mercure London Hyde Park Hotel (opening December 2016)
Mercure London Hyde Park
Mercure London Hyde Park Hotel Hotel
Mercure London Hyde Park Hotel London
Mercure London Hyde Park Hotel Hotel London

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 162 out of 344 reviews
5 - Excellent 47%
Rating 4 - Good. 132 out of 344 reviews
4 - Good 38%
Rating 3 - Okay. 31 out of 344 reviews
3 - Okay 9%
Rating 2 - Poor. 11 out of 344 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 344 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Five minutes walk from Paddington and down a side street so.off the main road. Didn't like the wardrobe behind the door..couldn't fully open the door because of this . As a person with a back injury, manoeuvring this was painful. Noisy neighbours in room.next to me were removed at 2am by reception staff, following warnings, so am pleased they took effective action Staff made this stay exceptional. Very welcoming and chatty at reception.Covid rules mean breakfast is served in your room. Arrived hot and tasty. Bed comfortable and bathroom has underfloor heating. Will return. Thank you to all the staff for keeping going throughout the pandemic and keeping a smile on their faces.
Stayed 1 night in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Dec 2020

2/5 Poor

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2020

4/5 Good

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Extremely Hot Box Room with Awful view of a wall
The room was clean but nothing like the photos on the website. We had a view of a wall and not lovely gardens or a balcony. The room was extremely hot even though it was October so neither of us could sleep. We put the air con on for 10 minutes but had to turn it off because it sounded like an alarm. Then at 2am we opened the window which cooled the room down slightly. We came for our anniversary thinking it was going to be a luxury nice hotel but I wish we had gone to a Travelodge instead.
Stayed 1 night in Oct 2020