Title: Grand Airport Ensuites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Airport Ensuites Guesthouse in West Drayton ![Comfort Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/650a47e3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Comfort Double Room | Bathroom | Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/ed47a841.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Microwave, oven, dishwasher, electric kettle](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/33ee6db1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/f304cacd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/adb97592.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In Heathrow Villages, Grand Airport Ensuites provides a practical base with airport shuttle service and free WiFi. The express check-in and check-out system makes arrivals and departures hassle-free, while the smoke-free environment ensures a comfortable stay throughout. 4.6 ## Popular amenities - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 18 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/86ebe03f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Soundproofed Heating Dishwasher TV Hypo-allergenic bedding Blackout curtains Private bathroom Hairdryer - 215 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Comfort Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/5735bd03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room ### Highlights Soundproofed Heating Dishwasher TV Hypo-allergenic bedding Blackout curtains Private bathroom Hairdryer - 215 sq ft - City view - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/efaeb5f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Soundproofed Heating Dishwasher TV Hypo-allergenic bedding Blackout curtains Private bathroom Hairdryer - 215 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/777806c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Soundproofed Heating Dishwasher TV Hypo-allergenic bedding Blackout curtains Private bathroom Hairdryer - 215 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/e16667ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Soundproofed Heating Dishwasher TV Hypo-allergenic bedding Blackout curtains Private bathroom Hairdryer - 215 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/c2f5acd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Soundproofed Heating Dishwasher TV Hypo-allergenic bedding Blackout curtains Private bathroom Hairdryer - 215 sq ft - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55210000/55208000/55207977/04ca9931_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,309 reviews £83 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/London-Hotels-Courtyard-By-Marriott-London-Heathrow-Airport.h55207977.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=33835ab9-ccd8-4a6b-8590-a43409612608&top_cur=GBP) Ad ![Buffet breakfast on weekdays (GBP 22.00 per person)](https://images.trvl-media.com/lodging/1000000/440000/436300/436269/296b88af.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton London Hyde Park London City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Grand-Airport-Ensuites.h42060479.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Grand-Airport-Ensuites.h42060479.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.48196%2C-0.47332&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=chIornLH7ocoW9_hmCmdgW_kTf0=) 330 Bath Rd, West Drayton, England, UB7 0DE #### What's nearby - Airport Bowl - 3 min drive - 2.1 miles - Stockley Park - 6 min drive - 3.1 miles - Brunel University - 9 min drive - 5.8 miles - Windsor Castle - 12 min drive - 8.0 miles - Thorpe Park - 13 min drive - 7.2 miles #### Getting around - Heathrow Terminals 2 & 3 Station - 18 min walk - Station A Station - 19 min walk - Heathrow Airport (LHR) - 4 min drive #### Restaurants - ‪Gordon Ramsay Plane Food - ‬7 min drive - ‪Wagamama - ‬6 min drive - ‪Giraffe - ‬6 min drive - ‪Starbucks - ‬6 min drive - ‪Pret A Manger - ‬6 min drive ## About this property ### Grand Airport Ensuites Guest house near Thames River Grand Airport Ensuites provides an airport shuttle and more. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - A round-trip airport shuttle (surcharge), express check-out and express check-in - Smoke-free property Room features All guest rooms at Grand Airport Ensuites boast thoughtful touches, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and sound-insulated walls. Extra amenities include: - Showers, free toiletries and hairdryers - Communal kitchens, dishwashers and microwaves ## Similar properties ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/73000000/72390000/72386100/72386009/a95bd9fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis budget London Heathrow Central Cranford - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 2,831 reviews £54 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=72386009&PinnedHotelID=72386009&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (GBP 16.50 per person)](https://images.trvl-media.com/lodging/1000000/890000/882800/882761/cfb339af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thistle London Heathrow Terminal 5 Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 2,804 reviews £72 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=882761&PinnedHotelID=882761&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/570400/570358/2e535845.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 5,704 reviews £89 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=570358&PinnedHotelID=570358&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/16800/16754/bee78642.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis London Heathrow Airport Heathrow Villages - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 2,899 reviews £59 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=16754&PinnedHotelID=16754&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/49000000/48450000/48444600/48444523/acf30fd4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel & Conference Centre London Heathrow Heathrow Villages - Pool - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,227 reviews £77 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=48444523&PinnedHotelID=48444523&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Double Room, 1 Double Bed with Sofa bed | Individually decorated, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/15000000/14880000/14873500/14873418/737f9322.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles London Heathrow Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 3,107 reviews £71 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=14873418&PinnedHotelID=14873418&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1720000/1717000/1716953/0a3016de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 4,010 reviews £88 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=1716953&PinnedHotelID=1716953&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/20000/12400/12391/672c524c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, London Heathrow Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Gym 8.4 Very good 3,101 reviews £99 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=12391&PinnedHotelID=12391&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves lunch and dinner](https://images.trvl-media.com/lodging/1000000/30000/20300/20238/3848a2f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Heathrow Hotel Heathrow Villages - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,024 reviews £93 includes taxes & fees 25 Oct - 26 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=20238&PinnedHotelID=20238&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/28000000/27770000/27767700/27767636/cd7780fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atrium Hotel Heathrow Feltham North - Pool - Hot tub - Free WiFi - Restaurant 8.2 Very good 1,111 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=27767636&PinnedHotelID=27767636&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Street parking available - Return airport shuttle (surcharge) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Upper floors accessible by stairs only ### More - 2 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 20-inch TV ### Food and drink - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Microwave - Oven - Shared kitchen access - Toaster ### More - Desk - Heating - Iron/ironing board - Laptop workspace - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Express check-in available Minimum check-in age - 25 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children 6 and younger are not allowed at this property; all guests older than 6 are welcome ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector, a smoke detector and a security system This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Children 6 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms ### Property is also known as Grand Ensuites West Drayton Grand Airport Ensuites Guesthouse Grand Airport Ensuites West Drayton Grand Airport Ensuites Guesthouse West Drayton ## Frequently asked questions ### Is Grand Airport Ensuites pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Airport Ensuites? > This guest house doesn't offer parking. ### What time is check-in at Grand Airport Ensuites? > Check-in start time: 3:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). ### What time is check-out at Grand Airport Ensuites? > Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Does Grand Airport Ensuites provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Grand Airport Ensuites located? > Located in Heathrow Villages, this guesthouse is 1.8 mi (2.9 km) from Airport Bowl and 2.6 mi (4.2 km) from Stockley Park. Thames River and Thames Path are also within 6 miles (10 km). Station A Station is 19 minutes by foot and Station B Station is 20 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Airport Ensuites Reviews 4.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.2 Cleanliness ### 4.4 Amenities ### 4.6 Staff & service ### 4.2 Eco-friendliness ### 4.0 Property conditions & facilities 10 - Excellent 4 8 - Good 13 6 - Okay 8 4 - Poor 9 2 - Terrible 31 ### 2/10 Terrible #### Gillian 27 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities It was noisy , maintenance work needing done , was cold and no blankets , duvet I think was dusty as felt itchy and didn’t smell that fresh, I didn’t really feel that safe as single woman on my own and wish stayed in a proper hotel , it was not worth the money , had to pay extra £25 up front for security which didn’t like either ##### Gillian Stayed 1 night in Sep 2025 ### 6/10 Okay #### Chipo 18 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities Bed and pillows not comfortable. Very convenient fir transport ##### Chipo Stayed 2 nights in May 2025 ### 2/10 Terrible #### Robert 12 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not stay here. Do not stay here unless you are looking for the lowest price possible. This is not a hotel. This is a room. Nobody on site. No parking. Not very clean. Sparse amenities if any. It reminds me somewhat of a homeless shelter. ##### Robert Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Naeem 11 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great service ##### Naeem Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Kevin 9 May 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The worst place ever. They clearly tried to remodel a house to make it a hotel but it doesn’t work. No upkeep. Not like the photos in the least. Worst of all was that we planned to use the clothes washer/dryer and the phone operator says “ you didn’t book that, it’s out of order!” Ridiculous! ##### Kevin Stayed 1 night in May 2025 ### 6/10 Okay #### Elissa 1 Jun 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities weird stay. convenient but not what i was expecting. ##### Elissa Stayed 1 night in May 2024 ### 8/10 Good #### Gillian 11 Jun 2020 Liked: Cleanliness, room comfort #### Good stay Easy access to airport...free public transport. Good communication with host. Room was a bit basic..could have used another plug socket and would have much liked a TV and a hook on the door to hang clothes Whole property was clean especially the kitchen. ##### Gillian Stayed 3 nights in Jun 2020 ### 6/10 Okay #### suraj 19 Aug 2024 Liked: Staff & service I would have better door opening experience ##### suraj Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Danielle 4 Aug 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No door on front entrance; free access for animals and public. Very unkept property ##### Danielle Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Paul 16 Aug 2024 Just to be clear this is a bedroom in a converted house, with a lock on the bedroom door, and poor sound insulation so you can hear the planes at Heathrow. Tried it once but never again … ##### Paul Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Mauricio Joven 12 Dec 2022 Disliked: Cleanliness, amenities, property conditions & facilities Definir what I was expecting based on the pictures posted ##### Mauricio Joven Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Sherran 20 Aug 2024 Disliked: Staff & service, property conditions & facilities I was in London for the first time, with limited Wifi, I had a 4hr delayed flight. As soon as I got connected to wifi I saw your email regarding check in obviously it was too late. Hoping to fiind a receptionist we went to location and were shocked to find NO ONE... you all have to revamp your procedures. ##### Sherran Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Christopher 25 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible This is not a hotel. It is like a bedsit/shared house. I was shocked to see Hotels.com allowing this type of property. I tried to cancel on the day but I couldn't. I stayed didn't dare leave anything in the room when I was out. No parking. If i wasn't alone I would not have stayed. ##### Christopher Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Verified traveller 16 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Not as shown in the pictures. The room and bathroom wasn’t clean. Very disappointing ##### Verified traveller Stayed 1 night in May 2023 ### 2/10 Terrible #### Marie 24 Oct 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Mrs Customer services very poor they could do better and they should expect any question especially if you checked in late after 10pm.The place itself we had difficult to find and I was charged more as we couldnot see the name of the place as it shows online ..i sent her msg voa WhatsApp got ignored till i sreenshot ans sent itbto her also other guest had to come out to help me because tax leftr me in a dark no even light outside the property very dark. ##### Marie Stayed 1 night in Oct 2024 ### 4/10 Poor #### Billy 10 Dec 2023 Disliked: Staff & service, property conditions & facilities #### Not great. It wasn’t great! The heating was stuck on and it was too hot and so we had to have windows open and listen to aeroplanes taking off and landing. There was no shower gel, only hand wash where it should have been, the ironing board had come off of the wall and was being kept in the cupboard with massive sharp screws sticking out of it… We called customer service for some advise with parking and they said they would call us back but didnt…. Should have paid an extra tenner and stayed at the premier inn. ##### Billy Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Nicholas 29 Oct 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Upon checking in I found the room in an absolutely disgusting state. The bed had been "made" with fresh towels and a duvet on top but the sheets underneath were stained, covered in dirt and absolutely filthy. The bathroom had urine on the floor, seat and inside the toilet itself. Used cups had been left by the last guest and whoever cleaned the room didn't notice they'd been used so just left them! The desk attached to the wall had been pulled off and exposed long screws to anyone unlucky enough to walk by. ##### Nicholas Stayed 1 night in Oct 2022 ### 2/10 Terrible #### Brandon 17 Feb 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It was not as described. The listing said it was only a 4 minute drive from Heathrow, it took us way more than that even with clear traffic. When turning up and looking from the outside of the property, it was in the evening and we were greeted with curtains that weren’t even hung properly at the window and in between the gaps in the curtains, with the light being on inside - an unpleasant lounge area with two young men in their 20’s walking around in vests. We deemed it as unsafe and not as described when we first booked and never even entered. We called the customer service line to which a lady answered the phone, was extremely rude when we expressed concerns of our safety and how our stay wasn’t as described. And with no customer service or resolution - she hung the phone up without warning. We stayed at the Premier Inn down the road instead, booked last minute and only paid £52 - money well spent - especially for the guarantee of safety and security. ##### Brandon Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Verified traveller 13 Dec 2022 Disliked: Staff & service, room comfort #### Horrible. The name of the the ensuites sounded good. I signed the conditions sheet. We took a taxi to the place and it looks like a run down house. We didn't get the code to get in so stood outside in the snow storm and wind trying to get ahold of someone. We finally got in and then couldn't find room 3. We finally figured that out. The bed was clean but mattress was horrible. More like a hide-a-bed and not comfortable at all. We were half crippled in the morning. It did have a kitchenette but it was not very inviting. We did not take showers. Our room was really cold so we sat in the kitchenette and had some snack where there was heat. The blinds in the bedroom were broken and didn't cover the whole window. Not very private. ##### Verified traveller Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Guillaume 6 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Horrible place to stay, it’s not a hotel or BnB, it’s a dirty shared house with only customers inside and you receive a door code by message to reach your bedroom. They ask for a £25 deposit in order to give you the code, they told me that I will get that deposit back but it’s more than a week now and still nothing ! The place is extremely dirty, the mattress is horrible as we feel the springs in our back, and it’s 120cm large only (they call it double bed), also it’s very noisy. The noise doesn’t only come from the fact that this place is just at the end of the runway and the windows let the noise go through, it also comes from the other people staying at the same place using the kitchen after midnight, and the kitchen is the room linking all bedrooms. Last but not least, there was no table next to the bed and no switch to turn off the light, so you need to use the light of your phone in order to reach your bed, then you have to leave your phone on the dirty carpet… DO NOT STAY THERE !!! ##### Guillaume Stayed 1 night in Jun 2023 ### 4/10 Poor #### Janne 22 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Ei häävi ##### Janne Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Syed aqeel 24 Feb 2025 ##### Syed aqeel Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Dexter 30 Nov 2024 Liked: Staff & service ##### Dexter Stayed 1 night in Nov 2024 ### 4/10 Poor #### Leo 6 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Leo Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Alcides 1 Sept 2024 Disliked: Cleanliness, property conditions & facilities ##### Alcides Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Hilton London Metropole](https://www.expedia.co.uk/London-Hotels-Hilton-London-Metropole.h26134.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.co.uk/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.co.uk/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [St. Pancras London, Autograph Collection ®](https://www.expedia.co.uk/London-Hotels-St-Pancras-Renaissance-Hotel-London.h3907784.Hotel-Information) > > [Travelodge London Covent Garden](https://www.expedia.co.uk/London-Hotels-Travelodge-London-Covent-Garden.h23389.Hotel-Information) > > [Millennium Hotel and Conference Centre Gloucester London](https://www.expedia.co.uk/London-Hotels-Millennium-Gloucester-Hotel-London-Kensington.h523228.Hotel-Information) > > [Hilton London Paddington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Paddington.h598182.Hotel-Information) > > [St Giles Hotel - London](https://www.expedia.co.uk/London-Hotels-St-Giles-Hotel-London.h614.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [Royal Garden Hotel](https://www.expedia.co.uk/London-Hotels-Royal-Garden-Hotel.h54987.Hotel-Information) > > [London Hilton on Park Lane](https://www.expedia.co.uk/London-Hotels-London-Hilton-On-Park-Lane.h26769.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.co.uk/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [Corinthia London](https://www.expedia.co.uk/London-Hotels-Corinthia-London.h3849185.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-Great-Cumberland-Place.h21659.Hotel-Information) > > [Hilton London Olympia](https://www.expedia.co.uk/London-Hotels-Hilton-London-Olympia.h26035.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Leonardo Royal London St Paul’s](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-St-Pauls.h1457972.Hotel-Information) > > [DoubleTree by Hilton Hotel London -Tower of London](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Tower-Of-London.h3977996.Hotel-Information) > > [Hilton London Wembley](https://www.expedia.co.uk/London-Hotels-Hilton-London-Wembley.h4921092.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.co.uk/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [The Savoy](https://www.expedia.co.uk/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [Royal National Hotel](https://www.expedia.co.uk/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information)