Title: Grand Airport Ensuites Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=10519&destination=West+Drayton%2C+England%2C+United+Kingdom&selected=42060479&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Airport Ensuites Travelers appreciate the perfect blend of convenience at Grand Airport Ensuites with complimentary WiFi and streamlined express check-in/check-out services ## Photo gallery for Grand Airport Ensuites ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains - Grand Airport Ensuites (West Drayton)](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/86ebe03f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Microwave, oven, dishwasher, electric kettle - Grand Airport Ensuites (West Drayton)](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/2e29dc13.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, free toiletries, hair dryer, towels - Grand Airport Ensuites (West Drayton)](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/e38f46ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Microwave, oven, dishwasher, electric kettle - Grand Airport Ensuites (West Drayton)](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/b68d8387.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Double Room | Bathroom | Shower, free toiletries, hair dryer, towels - Grand Airport Ensuites (West Drayton)](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/ed47a841.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In Heathrow Villages, Grand Airport Ensuites provides a practical base with airport shuttle service and free WiFi. The express check-in and check-out system makes arrivals and departures hassle-free, while the smoke-free environment ensures a comfortable stay throughout. ## Reviews 4.6 ## Popular amenities - Free Wi-Fi - Kitchen £57 includes taxes & fees 29 Mar - 30 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=42060479&PinnedHotelID=42060479&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Comfort Double Room ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/86ebe03f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room - City view - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Triple Room ![Comfort Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/5735bd03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room - City view - 215 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Comfort Double Room ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/efaeb5f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room - City view - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Double Room ![Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/777806c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room - City view - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Double Room ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/e16667ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room - City view - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Double Room ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/43000000/42070000/42060500/42060479/c2f5acd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room - City view - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Daily buffet breakfast (GBP 16.50 per person)](https://images.trvl-media.com/lodging/1000000/890000/882800/882761/4d97c95e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Thistle London Heathrow Terminal 5 Heathrow Villages - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.0 Very good 3,245 reviews £61 includes taxes & fees 31 Mar - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Grand-Airport-Ensuites.h42060479.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Grand-Airport-Ensuites.h42060479.Hotel-Information) ## About the area Located in Heathrow Villages, a neighbourhood in West Drayton, Grand Airport Ensuites is near the airport. Westfield London Shopping Centre and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Windsor and Thorpe Park. Looking to enjoy an event or a game? See what's going on at Wembley Stadium or Twickenham Stadium. [Visit our West Drayton travel guide](https://www.expedia.co.uk/West-Drayton.dx10519) [View more Guest houses in London](https://www.expedia.co.uk/London-Guest-Houses.d178279-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.48196%2C-0.47332&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=chIornLH7ocoW9_hmCmdgW_kTf0=) 330 Bath Rd, West Drayton, England, UB7 0DE ### What's nearby - ![Windsor Castle featuring heritage architecture and château or palace](https://images.trvl-media.com/place/501522/3d7227c1-1ad7-442a-9d31-8640104b027b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Windsor Castle 13 min drive \- 8.0 miles - ![Lego Shuttle. ](https://images.trvl-media.com/place/5479/197e289c-9875-4888-9e01-28939affa0cb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) LEGOLAND® Windsor 17 min drive \- 12.1 miles - ![Hampton Court Palace - Interior](https://images.trvl-media.com/place/501517/14358218-5b04-43cf-8939-7ed9fbd6655e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hampton Court Palace 26 min drive \- 15.7 miles - ![#LifeAtExpedia It was like being part of the magic world of Harry Potter! 🤩 Wish I could really catch the Hogwarts Express from Platform 9 3/4! 😍](https://images.trvl-media.com/place/5464/918fd685-f987-4821-811a-4acd221d386f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Warner Bros. Studio Tour London 30 min drive \- 22.7 miles - Southlands Arts Centre 11 min drive \- 4.4 miles ### Getting around - West Drayton Station 6 min drive - Station B Station 13 min walk - Heathrow Airport (LHR) 9 min drive ### Restaurants - Gordon Ramsay Plane Food 7 min drive - Pret A Manger 6 min drive - Starbucks 6 min drive - Wagamama 6 min drive - Costa Coffee 6 min drive ## About this property ### Grand Airport Ensuites Guest house near Thames River Grand Airport Ensuites provides an airport shuttle and more. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - A round-trip airport shuttle (surcharge), express check-out and express check-in - Smoke-free property Room features All guest rooms at Grand Airport Ensuites boast thoughtful touches, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and sound-insulated walls. Extra amenities include: - Showers, free toiletries and hairdryers - Communal kitchens, dishwashers and microwaves ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/15000000/14880000/14873500/14873418/0b3814f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles London Heathrow Heathrow Villages - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.4 Very good 3,252 reviews £57 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=14873418&PinnedHotelID=14873418&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/580000/570400/570358/1b5762aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo London Heathrow Airport Heathrow Villages - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.8 Excellent 5,595 reviews £80 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=570358&PinnedHotelID=570358&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/49000000/48450000/48444600/48444523/2b8d0cd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel & Conference Centre London Heathrow Heathrow Villages - Pool - Free Wi-Fi - Restaurant - Air-conditioning 7.6 Good 1,348 reviews £86 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=48444523&PinnedHotelID=48444523&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: 10:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Express check-in available Minimum check-in age - 25 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children 6 and younger are not allowed at this property; all guests older than 6 are welcome ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector, a smoke detector and a security system This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Children 6 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms ### Property is also known as Grand Ensuites West Drayton Grand Airport Ensuites Guesthouse Grand Airport Ensuites West Drayton Grand Airport Ensuites Guesthouse West Drayton ## Frequently asked questions ### Is Grand Airport Ensuites pet-friendly? ### How much does it cost to stay at Grand Airport Ensuites? ### How much is parking at Grand Airport Ensuites? ### What time is check-in at Grand Airport Ensuites? ### What time is check-out at Grand Airport Ensuites? ### Does Grand Airport Ensuites provide a shuttle to the airport? ### Where is Grand Airport Ensuites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Airport Ensuites Reviews 4.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.2 Cleanliness ### 4.4 Amenities ### 4.6 Staff & service ### 4.0 Property conditions & facilities 10 - Excellent 4 8 - Good 13 6 - Okay 8 4 - Poor 9 2 - Terrible 31 ## Reviews Verified ### 2/10 Terrible #### Robert 12 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not stay here. Do not stay here unless you are looking for the lowest price possible. This is not a hotel. This is a room. Nobody on site. No parking. Not very clean. Sparse amenities if any. It reminds me somewhat of a homeless shelter. ##### Robert Stayed 1 night in Jul 2025 Verified ### 2/10 Terrible #### Danielle 4 Aug 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No door on front entrance; free access for animals and public. Very unkept property ##### Danielle Stayed 1 night in Jul 2023 Verified ### 10/10 Excellent #### Naeem 11 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great service ##### Naeem Stayed 1 night in Nov 2024 Verified ### 6/10 Okay #### Chipo 18 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities Bed and pillows not comfortable. Very convenient fir transport ##### Chipo Stayed 2 nights in May 2025 Verified ### 2/10 Terrible #### Gillian 27 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities It was noisy , maintenance work needing done , was cold and no blankets , duvet I think was dusty as felt itchy and didn’t smell that fresh, I didn’t really feel that safe as single woman on my own and wish stayed in a proper hotel , it was not worth the money , had to pay extra £25 up front for security which didn’t like either ##### Gillian Stayed 1 night in Sep 2025 Verified ### 2/10 Terrible #### Stuart 21 Jul 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Awful The property is not a hotel in any way shape or form. It is a room in a share house in a dodgy area. The area was very unsafe especially for children. ![](https://a.travel-assets.com/ugc/hotel-reviews/0f70c813-663d-45af-8365-fcb54b668b01-1753089517138.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c9d3158a-6c55-4965-9ad7-211994a620ce-1753089516768.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stuart Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### Gillian 11 Jun 2020 Liked: Cleanliness, room comfort #### Good stay Easy access to airport...free public transport. Good communication with host. Room was a bit basic..could have used another plug socket and would have much liked a TV and a hook on the door to hang clothes Whole property was clean especially the kitchen. ##### Gillian Stayed 3 nights in Jun 2020 Verified ### 6/10 Okay #### Elissa 1 Jun 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities weird stay. convenient but not what i was expecting. ##### Elissa Stayed 1 night in May 2024 Verified ### 6/10 Okay #### suraj 19 Aug 2024 Liked: Staff & service I would have better door opening experience ##### suraj Stayed 1 night in Aug 2024 Verified ### 2/10 Terrible #### Mauricio Joven 12 Dec 2022 Disliked: Cleanliness, amenities, property conditions & facilities Definir what I was expecting based on the pictures posted ##### Mauricio Joven Stayed 1 night in Dec 2022 Verified ### 2/10 Terrible #### Seth R U 17 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities My stay at Grand Airport Ensuites was disappointing from start to finish. The check-in process was unnecessarily complicated, and I had to call them before arrival to figure out how to access my room. Only then did I learn that they require a security deposit, something not mentioned anywhere on the website or booking confirmation. The room itself was in poor condition. The floors creaked with every step, the walls had visible mold, and the overall cleanliness was below standard. It didn’t feel properly maintained or welcoming. While the location near the airport is convenient, the lack of transparency and poor upkeep make it hard to recommend. I would not stay here again. ##### Seth R U Stayed 1 night in Oct 2025 Verified ### 2/10 Terrible #### Kevin 9 May 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The worst place ever. They clearly tried to remodel a house to make it a hotel but it doesn’t work. No upkeep. Not like the photos in the least. Worst of all was that we planned to use the clothes washer/dryer and the phone operator says “ you didn’t book that, it’s out of order!” Ridiculous! ##### Kevin Stayed 1 night in May 2025 Verified ### 2/10 Terrible #### Paul 16 Aug 2024 Just to be clear this is a bedroom in a converted house, with a lock on the bedroom door, and poor sound insulation so you can hear the planes at Heathrow. Tried it once but never again … ##### Paul Stayed 1 night in Aug 2024 Verified ### 4/10 Poor #### Lisa 30 Jan 2023 Disliked: Staff & service, amenities, property conditions & facilities Location vis-a-vis airport was good. Communication about check-in was terrible (received a doc I couldn't open and then could not communicate with any living human until late the evening of check-in - almost had to re-book elsewhere). Bed was truly terrible, shower didn't work, no bath mat. ##### Lisa Stayed 1 night in Jan 2023 Verified ### 2/10 Terrible #### Fernando 19 Sept 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Please never waste your money in this dump hole It has to be one of the filthiest and poorest maintained properties I ever experienced. Filthy, badly in decay, no airport transfer whatsoever, please avoid at all costs staying there, better use to spend that money in food at the airport and sleep in a chair. ![](https://a.travel-assets.com/ugc/hotel-reviews/CB226D7F5BA552235363A79054B507788D2310BE1663630842436.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19647E08E68F14822376247C72D8DE21CDB6AD441663630841759.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A561A86C9B14DC806EBC3E65D4B3FED62A3CC96F1663630841659.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2BE558981EDB93555720B57585FBA98FD42FF6D91663630841544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fernando Stayed 1 night in Sep 2022 Verified ### 2/10 Terrible #### Sherran 20 Aug 2024 Disliked: Staff & service, property conditions & facilities I was in London for the first time, with limited Wifi, I had a 4hr delayed flight. As soon as I got connected to wifi I saw your email regarding check in obviously it was too late. Hoping to fiind a receptionist we went to location and were shocked to find NO ONE... you all have to revamp your procedures. ##### Sherran Stayed 1 night in Aug 2024 Verified ### 2/10 Terrible #### Christopher 25 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible This is not a hotel. It is like a bedsit/shared house. I was shocked to see Hotels.com allowing this type of property. I tried to cancel on the day but I couldn't. I stayed didn't dare leave anything in the room when I was out. No parking. If i wasn't alone I would not have stayed. ##### Christopher Stayed 2 nights in Jul 2023 Verified ### 2/10 Terrible #### Verified traveller 16 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Not as shown in the pictures. The room and bathroom wasn’t clean. Very disappointing ##### Verified traveller Stayed 1 night in May 2023 Verified ### 2/10 Terrible #### Marie 24 Oct 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Mrs Customer services very poor they could do better and they should expect any question especially if you checked in late after 10pm.The place itself we had difficult to find and I was charged more as we couldnot see the name of the place as it shows online ..i sent her msg voa WhatsApp got ignored till i sreenshot ans sent itbto her also other guest had to come out to help me because tax leftr me in a dark no even light outside the property very dark. ##### Marie Stayed 1 night in Oct 2024 Verified ### 4/10 Poor #### Billy 10 Dec 2023 Disliked: Staff & service, property conditions & facilities #### Not great. It wasn’t great! The heating was stuck on and it was too hot and so we had to have windows open and listen to aeroplanes taking off and landing. There was no shower gel, only hand wash where it should have been, the ironing board had come off of the wall and was being kept in the cupboard with massive sharp screws sticking out of it… We called customer service for some advise with parking and they said they would call us back but didnt…. Should have paid an extra tenner and stayed at the premier inn. ##### Billy Stayed 1 night in Dec 2023 Verified ### 2/10 Terrible #### Nicholas 29 Oct 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Upon checking in I found the room in an absolutely disgusting state. The bed had been "made" with fresh towels and a duvet on top but the sheets underneath were stained, covered in dirt and absolutely filthy. The bathroom had urine on the floor, seat and inside the toilet itself. Used cups had been left by the last guest and whoever cleaned the room didn't notice they'd been used so just left them! The desk attached to the wall had been pulled off and exposed long screws to anyone unlucky enough to walk by. ##### Nicholas Stayed 1 night in Oct 2022 Verified ### 2/10 Terrible #### Brandon 17 Feb 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It was not as described. The listing said it was only a 4 minute drive from Heathrow, it took us way more than that even with clear traffic. When turning up and looking from the outside of the property, it was in the evening and we were greeted with curtains that weren’t even hung properly at the window and in between the gaps in the curtains, with the light being on inside - an unpleasant lounge area with two young men in their 20’s walking around in vests. We deemed it as unsafe and not as described when we first booked and never even entered. We called the customer service line to which a lady answered the phone, was extremely rude when we expressed concerns of our safety and how our stay wasn’t as described. And with no customer service or resolution - she hung the phone up without warning. We stayed at the Premier Inn down the road instead, booked last minute and only paid £52 - money well spent - especially for the guarantee of safety and security. ##### Brandon Stayed 1 night in Feb 2025 Verified ### 2/10 Terrible #### Verified traveller 13 Dec 2022 Disliked: Staff & service, room comfort #### Horrible. The name of the the ensuites sounded good. I signed the conditions sheet. We took a taxi to the place and it looks like a run down house. We didn't get the code to get in so stood outside in the snow storm and wind trying to get ahold of someone. We finally got in and then couldn't find room 3\. We finally figured that out. The bed was clean but mattress was horrible. More like a hide-a-bed and not comfortable at all. We were half crippled in the morning. It did have a kitchenette but it was not very inviting. We did not take showers. Our room was really cold so we sat in the kitchenette and had some snack where there was heat. The blinds in the bedroom were broken and didn't cover the whole window. Not very private. ##### Verified traveller Stayed 1 night in Dec 2022 Verified ### 2/10 Terrible #### Guillaume 6 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Horrible place to stay, it’s not a hotel or BnB, it’s a dirty shared house with only customers inside and you receive a door code by message to reach your bedroom. They ask for a £25 deposit in order to give you the code, they told me that I will get that deposit back but it’s more than a week now and still nothing ! The place is extremely dirty, the mattress is horrible as we feel the springs in our back, and it’s 120cm large only (they call it double bed), also it’s very noisy. The noise doesn’t only come from the fact that this place is just at the end of the runway and the windows let the noise go through, it also comes from the other people staying at the same place using the kitchen after midnight, and the kitchen is the room linking all bedrooms. Last but not least, there was no table next to the bed and no switch to turn off the light, so you need to use the light of your phone in order to reach your bed, then you have to leave your phone on the dirty carpet… DO NOT STAY THERE !!! ##### Guillaume Stayed 1 night in Jun 2023 Verified ### 4/10 Poor #### Janne 22 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Ei häävi ##### Janne Stayed 1 night in Mar 2025 ### Expedia's Latest Trends ### Hotels > - [One Hundred Shoreditch](https://www.expedia.co.uk/London-Hotels-One-Hundred-Shoreditch.h1058226.Hotel-Information) > - [The Cavendish London](https://www.expedia.co.uk/London-Hotels-The-Cavendish-London.h13891.Hotel-Information) > - [Plaza London Hotel](https://www.expedia.co.uk/London-Hotels-Plaza-London-Hotel.h4969048.Hotel-Information) > - [Corinthia London](https://www.expedia.co.uk/London-Hotels-Corinthia-London.h3849185.Hotel-Information) > - [Leonardo Hotel London Croydon](https://www.expedia.co.uk/London-Hotels-Jurys-Inn-London-Croydon.h866550.Hotel-Information) > - [NYX Hotel London Holborn by Leonardo Hotels](https://www.expedia.co.uk/London-Hotels-NYX-Hotel-London-Holborn-By-Leonardo-Hotels.h579374.Hotel-Information) > - [Stamford Bridge Hotel London](https://www.expedia.co.uk/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > - [Hampton by Hilton London City](https://www.expedia.co.uk/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > - [Maldron Hotel Finsbury Park, London](https://www.expedia.co.uk/London-Hotels-Maldron-Finsbury-Park-London.h92328087.Hotel-Information) > - [Montcalm Royal London House, London City](https://www.expedia.co.uk/London-Hotels-Montcalm-Royal-London-House-City-Of-London.h12703815.Hotel-Information) > - [DoubleTree by Hilton London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-London-Heathrow-Airport.h55006.Hotel-Information) > - [The Dilly](https://www.expedia.co.uk/London-Hotels-The-Dilly.h21538.Hotel-Information) > - [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > - [Yotel London City](https://www.expedia.co.uk/London-Hotels-YOTEL-Clerkenwell.h48296903.Hotel-Information) > - [Virgin Hotels London-Shoreditch](https://www.expedia.co.uk/London-Hotels-Virgin-Hotels-London-Shoreditch.h17452353.Hotel-Information) > - [art'otel London Battersea Power Station powered by Radisson Hotels](https://www.expedia.co.uk/London-Hotels-ArtOtel-London-Battersea-Power-Station.h83011268.Hotel-Information) > - [At Sloane](https://www.expedia.co.uk/London-Hotels-At-Sloane.h96814724.Hotel-Information) > - [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > - [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-The-Cumberland.h21659.Hotel-Information) > - [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > - [Karma Sanctum Soho](https://www.expedia.co.uk/London-Hotels-Karma-Sanctum-Soho.h2543847.Hotel-Information) > - [Radisson Blu Hotel, London Euston Square](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-Grafton-Hotel.h608.Hotel-Information) > - [Point A London Kings Cross - St Pancras ](https://www.expedia.co.uk/London-Hotels-Point-A-Hotel-London-Kings-Cross-St-Pancras.h5173526.Hotel-Information) > - [Great Scotland Yard Hotel, part of Hyatt](https://www.expedia.co.uk/London-Hotels-GREAT-SCOTLAND-YARD.h38904937.Hotel-Information) > - [Staycity Aparthotels, London, Greenwich High Road](https://www.expedia.co.uk/London-Hotels-Staycity-Aparthotels-Greenwich-High-Road.h7065398.Hotel-Information) > - [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > - [Ruby Lucy Hotel London by IHG](https://www.expedia.co.uk/London-Hotels-Ruby-Lucy.h42041893.Hotel-Information) > - [Leonardo Royal London St Paul’s](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-St-Pauls.h1457972.Hotel-Information) > - [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information) ---