Title: Courtyard by Marriott London Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Courtyard by Marriott London Hotel in London with 24-hour fitness centre and 24-hour business centre ![Exterior](https://images.trvl-media.com/lodging/2000000/1070000/1062900/1062810/05d86ff9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 Bedroom, Non Smoking | Living area | 55-inch LCD TV with satellite channels, TV, iPod dock](https://images.trvl-media.com/lodging/2000000/1070000/1062900/1062810/dbbd2952.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/2000000/1070000/1062900/1062810/1e13a2be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1070000/1062900/1062810/8b2cf5ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1070000/1062900/1062810/645887cb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Courtyard by Marriott London sits in Westminster's heart, offering the perfect blend of comfort and convenience. Visitors can unwind with a coffee at the coffee shop, work out in the 24-hour gym, or take an invigorating dip in the indoor pool. 8.4 Very good ## Popular amenities - Bar - Pool - Breakfast available - Housekeeping - Parking included - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1062810&PinnedHotelID=1062810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1062810&PinnedHotelID=1062810&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 18 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=1062810&PinnedHotelID=1062810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=1062810&PinnedHotelID=1062810&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1062810&PinnedHotelID=1062810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1062810&PinnedHotelID=1062810&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1062810&PinnedHotelID=1062810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1062810&PinnedHotelID=1062810&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ![Room, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1070000/1062900/1062810/642b9de5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed, Non Smoking 9.2 Wonderful 12 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Mini-fridge LCD TV Hypo-allergenic bedding - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1070000/1062900/1062810/645887cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Mini-fridge LCD TV - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1070000/1062900/1062810/645887cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking 9.2 Wonderful 5 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cots/infant beds Mini-fridge LCD TV - Sleeps 4 - 2 Queen Beds ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1070000/1062900/1062810/8b2cf5ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Mini-fridge LCD TV - 1 bedroom - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed ## You may also like Ad ![Suite, 1 Bedroom, Non Smoking (2 Queen Beds, 2-persona Sofa Bed) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/17700/17666/8dc494dd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Suites London Westminster - Breakfast included - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 756 reviews £74 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/London-Hotels-Quality-Suites-London.h17666.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=4127&destination=London (and vicinity)&destType=MARKET&latLong=42.983841,-81.249771&searchId=9b23cc9d-6f98-4fb3-b91f-135eded48012&top_cur=GBP) Ad ![Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/7000000/6620000/6616300/6616265/aa88e1ae.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 London, ON - Ontario Westminster - Pool - Pet-friendly - Parking included - Free WiFi 7.0 Good 1,022 reviews £50 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/London-Hotels-Motel-6-London.h6616265.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=4127&destination=London (and vicinity)&destType=MARKET&latLong=42.983841,-81.249771&searchId=9b23cc9d-6f98-4fb3-b91f-135eded48012&top_cur=GBP) Ad ![Indoor pool, open 9:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/15900/15868/06a63ee5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ramada by Wyndham London Westminster - Pool - Parking included - Free WiFi - Restaurant 7.2 Good 1,296 reviews £52 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/London-Hotels-Ramada-By-Wyndham-London.h15868.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=4127&destination=London (and vicinity)&destType=MARKET&latLong=42.983841,-81.249771&searchId=9b23cc9d-6f98-4fb3-b91f-135eded48012&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/430000/428400/428309/7600fc63_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ivey Spencer Leadership Centre Masonville - Pet-friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,311 reviews £85 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/London-Hotels-Ivey-Spencer-Leadership-Centre.h428309.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=4127&destination=London (and vicinity)&destType=MARKET&latLong=42.983841,-81.249771&searchId=9b23cc9d-6f98-4fb3-b91f-135eded48012&top_cur=GBP) Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26400/26341/39bf4f48_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### TownePlace Suites by Marriott London Westminster - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 1,002 reviews £96 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/London-Hotels-TownePlace-Suites-By-Marriott-London.h26341.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=4127&destination=London (and vicinity)&destType=MARKET&latLong=42.983841,-81.249771&searchId=9b23cc9d-6f98-4fb3-b91f-135eded48012&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Courtyard-By-Marriott-London.h1062810.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Courtyard-By-Marriott-London.h1062810.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.92696%2C-81.21218&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UNhQs7A4ZgUMbAKY07-zqQMCcYo=) 864 Exeter Road, London, ON, N6E1L5 #### What's nearby - White Oaks Mall - 13 min walk - 0.7 miles - Victoria Hospital - 7 min drive - 3.4 miles - London Convention Center - 10 min drive - 4.9 miles - Budweiser Gardens - 10 min drive - 5.1 miles - University of Western Ontario - 14 min drive - 6.7 miles #### Getting around - London Station - 15 min drive - London, ON (YXU-London Intl.) - 17 min drive #### Restaurants - ‪Beertown Public House London White Oaks - ‬3 min drive - ‪McDonald's - ‬19 min walk - ‪Chuck's Roadhouse Bar & Grill - ‬10 min walk - ‪McDonald's - ‬2 min drive - ‪South Side Family Restaurant - ‬10 min walk ## About this property ### Courtyard by Marriott London Hotel located in Westminster Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Courtyard by Marriott London. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi. Other perks include: - An indoor pool - Free self-parking - Limo/town car service, cooked-to-order breakfast (surcharge) and express check-out - Express check-in, free newspapers and smoke-free property Room features All 120 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and sound-insulated walls. More conveniences in all rooms include: - Hypo-allergenic bedding and free cots/infant beds - Bathrooms with designer toiletries and hairdryers - 55-inch LCD TVs with satellite channels - Wardrobes/cupboards, recycling and mini fridges ## Similar properties ![BBQ/picnic Area](https://images.trvl-media.com/lodging/2000000/1720000/1710900/1710811/c9581424.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staybridge Suites London by IHG Westminster - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 1,011 reviews £96 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1710811&PinnedHotelID=1710811&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1670000/1665500/1665429/a71d4fb7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites London Ontario Westminster - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,005 reviews £97 includes taxes & fees 26 Oct - 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Breakfast included - Pet-friendly - Free WiFi - Air conditioning 9.0 Wonderful 1,350 reviews £115 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=528290&PinnedHotelID=528290&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/1000000/30000/26400/26341/39bf4f48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TownePlace Suites by Marriott London Westminster - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 1,002 reviews £96 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=26341&PinnedHotelID=26341&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/170000/163400/163354/58f6a92b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott London Ontario Downtown London - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 9.0 Wonderful 1,012 reviews £113 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=163354&PinnedHotelID=163354&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/20000/12800/12749/78e8fca2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel London Ontario Downtown London - Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,023 reviews £89 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=12749&PinnedHotelID=12749&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Limo/town car service - Free self parking on site - Free RV/bus/lorry parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: CAD 12.50 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - 24-hour gym - Indoor pool - TV in common areas ### Family friendly - In-room cot - In-room microwave - Indoor pool - Laundry facilities - Mini-fridge - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages ### Business services - 24-hour business centre - 3 meeting rooms - Computer station - Conference centre (1,776 square foot of space) ### Outdoors - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Transfer shower - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 5 floors - Banquet hall - Comprehensive recycling policy - No plastic coffee stirrers - No plastic drinking straws - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Hypo-allergenic bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch LCD TV with satellite channels - IPod dock - Pay films ### Food and drink - Champagne service - Coffee/tea maker - Microwave - Mini-fridge - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Free local calls - Heating - Iron/ironing board - Laptop workspace - Phone - Recycling - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 5 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately CAD 12.50 per person - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6 AM to 10 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Courtyard London Courtyard London Marriott Courtyard Marriott Hotel London Courtyard Marriott London London Courtyard London Courtyard Marriott Marriott Courtyard London Marriott London Courtyard Courtyard West Sussex Courtyard Marriott London Hotel Courtyard by Marriott London Hotel Courtyard by Marriott London London Courtyard by Marriott London Hotel London ## Frequently asked questions ### Does Courtyard by Marriott London have a pool? > Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM. ### Is Courtyard by Marriott London pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Courtyard by Marriott London? > Self-parking is free at this property. ### What time is check-in at Courtyard by Marriott London? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Courtyard by Marriott London? > Checkout is at 11 AM. Late checkout is available for a fee (subject to availability). ### Where is Courtyard by Marriott London located? > Located in Westminster, this hotel is within 1 mile (2 km) of White Oaks Mall and Forest City Velodrome. Landmark Cinemas 8 London and Green Par Driving Range are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Courtyard by Marriott London Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 470 8 - Good 360 6 - Okay 90 4 - Poor 50 2 - Terrible 30 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Emmy 5 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All was well organized and with good Covid precautions. ##### Emmy Stayed 1 night in Jan 2022 ### 8/10 Good #### Maria 4 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Facility was clean...well except with the issues with the parking lot - looks like the manhole sewers were clogged and the parking lot was flooded... ##### Maria Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Pete 4 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Pete Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Verified traveller 3 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Dec 2021 ### 8/10 Good #### Laura 27 Dec 2021 Liked: Cleanliness, staff & service, amenities The person working the front desk both Dec 25 and Dec 26 was amazing. Incredibly helpful, friendly and accomodating! Very appreciative of his help. ##### Laura Stayed 1 night in Dec 2021 ### 8/10 Good #### Mary Lynne 27 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stay at this hotel several times throughout each year. It is our first choice for our family of five. The suite fits us all and we like having a mini-fridge and two televisions. The towels and bedding are good quality. The workout room has been redone and is much better. I do wish, however, that there were wipes provided for cleaning the equipment after use. The front desk staff are always very good. ##### Mary Lynne Stayed 1 night in Dec 2021 ### 2/10 Terrible #### Ololade 20 Dec 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities WORST HOTEL EVER! I WOULD STAY AWAY FROM BOOKING THIS HOTEL! There are BEDBUGS at this hotel, they have refused to issue me a refund despite the fact that I and my guests could not sleep in the hotel due to the bedbugs. Bedbugs were crawling all over, one of my guests was bitten vicariously by bedbugs. Terrible and very terrible customer service. I have pictures and videos of what happened and these bedbugs running around. The hotel did not care! BOOK HOTEL AT YOUR OWN RISK! A bedbug bite does a lot to your health. ##### Ololade Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Anne 6 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Convenient location. Friendly check-in Clean, quiet and spacious. ##### Anne Stayed 1 night in Nov 2021 ### 8/10 Good #### Sonny 5 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities There could have been a couple of bottles of water in the rooms and maybe 2 cookies or granola bars. No vending machines anywhere and Starbucks closed before our arrival. ##### Sonny Stayed 1 night in Dec 2021 ### 8/10 Good #### Stéphane 21 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Très bel accueil, très propre ##### Stéphane Stayed 1 night in Nov 2021 ### 4/10 Poor #### Lorne 17 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### No water No room credit Checkin in was great. The room was amazing. However, on the morning of checkout the hotel had no water as there was a leak in the lobby. So no shower, washing up or using the bathroom. Front desk was trying to handle the situation but it was not resolved. So I had to go to my next destination without a shower. When asked for any credit for the lack of water I was told no as I booked through this site and not directly with the Marriott. ##### Lorne Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Sharda 15 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room got flooded and we were not giving a room replacement the water were turned off throughout the building & washrooms was not available to use. I was on a business trip and this is highly inconvenient I just needed a place to sleep. I believe I should be fully refunded for the stay. ##### Sharda Stayed 1 night in Nov 2021 ### 4/10 Poor #### Courtney 14 Nov 2021 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities There were kids running up and down the hall past 10pm and no parents in site. We had no running water the next morning and I wasn't able to shower. Very frustrating stay ##### Courtney Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Shelley 7 Nov 2021 Liked: Staff & service, amenities, property conditions & facilities The staff was very accommodating ##### Shelley Stayed 6 nights in Oct 2021 ### 6/10 Okay #### Kevin 1 Nov 2021 Liked: Cleanliness, property conditions & facilities TV didnt work had to switch rooms Could use real glasses in the room ##### Kevin Stayed 1 night in Oct 2021 ### 8/10 Good #### Randolph 28 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was comfortable and quiet ##### Randolph Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Charlene 26 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Charlene Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Kelly 23 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Extremely clean, we were also allowed to check in early. ##### Kelly Stayed 1 night in Oct 2021 ### 8/10 Good #### dexter 19 Oct 2021 ##### dexter Stayed 5 nights in Oct 2021 ### 10/10 Excellent #### Jason 18 Oct 2021 Liked: Cleanliness, amenities, property conditions & facilities Great stay. Thanks to the staff! ##### Jason Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Blair 17 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All great experience Could use a little more cleaning in the not used every day places fridge and in side heater Other then that every thing else was very clean and pleasing ##### Blair Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Kofi 12 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place ##### Kofi Stayed 11 nights in Sep 2021 ### 8/10 Good #### Clare 4 Oct 2021 Liked: Cleanliness, staff & service, amenities Great place to stay not too expensive for the quality ##### Clare Stayed 4 nights in Sep 2021 ### 10/10 Excellent #### Alison 3 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room's furnishings and the bathroom were all up-to-date and spotless. I was told the hotel had recently renovated the rooms, and the results are great! ##### Alison Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Kelly 1 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would stay again! ##### Kelly Stayed 2 nights in Sep 2021 ## Expedia's Latest Trends ### Hotels > [Marriott Downtown at CF Toronto Eaton Centre](https://www.expedia.co.uk/Toronto-Hotels-Marriott-Downtown-At-CF-Toronto-Eaton-Centre.h26155.Hotel-Information) > > [1 Hotel Toronto](https://www.expedia.co.uk/Toronto-Hotels-1-Hotel-Toronto.h2920159.Hotel-Information) > > [Marriott Niagara Falls Fallsview Hotel & Spa](https://www.expedia.co.uk/Niagara-Falls-Hotels-Marriott-Niagara-Falls-Fallsview-Hotel-Spa.h120155.Hotel-Information) > > [Hilton Niagara Falls/Fallsview Hotel & Suites](https://www.expedia.co.uk/Niagara-Falls-Hotels-Hilton-Niagara-FallsFallsview-Hotel-Suites.h463153.Hotel-Information) > > [The St. Regis Toronto](https://www.expedia.co.uk/Toronto-Hotels-The-St-Regis-Toronto.h4109199.Hotel-Information) > > [The Sutton Place Hotel Toronto](https://www.expedia.co.uk/Toronto-Hotels-The-QUBE-Hotel-Toronto.h67589134.Hotel-Information) > > [Fairmont Royal York](https://www.expedia.co.uk/Toronto-Hotels-Fairmont-Royal-York.h17289.Hotel-Information) > > [Chelsea Hotel, Toronto](https://www.expedia.co.uk/Toronto-Hotels-Chelsea-Hotel.h27994.Hotel-Information) > > [Holiday Inn Toronto Downtown Centre by IHG](https://www.expedia.co.uk/Toronto-Hotels-Holiday-Inn-Toronto-Downtown-Centre.h26247.Hotel-Information) > > [DoubleTree by Hilton Hotel London Ontario](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Ontario.h12749.Hotel-Information) > > [Bisha, a Luxury Collection Hotel Toronto](https://www.expedia.co.uk/Toronto-Hotels-Bisha-Hotel-Toronto.h18669075.Hotel-Information) > > [Novotel Toronto Centre](https://www.expedia.co.uk/Toronto-Hotels-Novotel-Toronto-Centre.h12735.Hotel-Information) > > [Lord Elgin Hotel](https://www.expedia.co.uk/Ottawa-Hotels-Lord-Elgin-Hotel.h528265.Hotel-Information) > > [Radisson Blu Toronto Downtown](https://www.expedia.co.uk/Toronto-Hotels-Radisson-Blu-Toronto-Downtown.h7352.Hotel-Information) > > [Residence Inn by Marriott Toronto Downtown / Entertainment District](https://www.expedia.co.uk/Toronto-Hotels-Residence-Inn-By-Marriott-Toronto-Downtown-Entertainment-District.h1632490.Hotel-Information) > > [Holiday Inn Express Toronto East - Scarborough by IHG](https://www.expedia.co.uk/Toronto-Hotels-Holiday-Inn-Express-Toronto-East-Scarborough.h20717.Hotel-Information) > > [Novotel Toronto North York](https://www.expedia.co.uk/Toronto-Hotels-Novotel-Toronto-North-York.h16456.Hotel-Information) > > [One King West Hotel & Residence](https://www.expedia.co.uk/Toronto-Hotels-One-King-West-Hotel-Residence.h1234327.Hotel-Information) > > [Holiday Inn Hotel & Suites London by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Hotel-Suites-London.h426522.Hotel-Information) > > [Cambridge Suites Toronto](https://www.expedia.co.uk/Toronto-Hotels-Cambridge-Suites-Hotel-Toronto.h18781.Hotel-Information) > > [Crowne Plaza Toronto Airport by IHG](https://www.expedia.co.uk/Toronto-Hotels-Crowne-Plaza-Toronto-Airport.h661795.Hotel-Information) > > [Sheraton Centre Toronto Hotel](https://www.expedia.co.uk/Toronto-Hotels-Sheraton-Centre-Toronto-Hotel.h23541.Hotel-Information) > > [The Park Hotel London](https://www.expedia.co.uk/London-Hotels-The-Park-Hotel-London.h528290.Hotel-Information) > > [Holiday Inn Express & Suites Brampton by IHG](https://www.expedia.co.uk/Toronto-Hotels-Holiday-Inn-Express-Suites-Brampton.h1608271.Hotel-Information) > > [Staywell Inn & Suites](https://www.expedia.co.uk/London-Hotels-Staywell-Inn-Suites.h1522500.Hotel-Information) > > [Sheraton Fallsview Hotel](https://www.expedia.co.uk/Niagara-Falls-Hotels-Sheraton-Fallsview-Hotel.h194534.Hotel-Information) > > [DoubleTree by Hilton Hotel Toronto Downtown](https://www.expedia.co.uk/Toronto-Hotels-DoubleTree-By-Hilton-Hotel-Toronto-Downtown.h21783.Hotel-Information) > > [Holiday Inn Express Toronto - Downtown by IHG](https://www.expedia.co.uk/Toronto-Hotels-Holiday-Inn-Express-Toronto-Downtown.h13722.Hotel-Information) > > [Embassy Suites by Hilton Niagara Falls Fallsview](https://www.expedia.co.uk/Niagara-Falls-Hotels-Embassy-Suites-By-Hilton-Niagara-Falls-Fallsview.h918001.Hotel-Information)