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Best Western Burns Hotel Kensington

3 out of 5

Overview of Best Western Burns Hotel Kensington

Photo gallery

Garden
In-room safe, desk, free cots/infant beds, rollaway beds
In-room safe, desk, free cots/infant beds, rollaway beds
In-room safe, desk, free cots/infant beds, rollaway beds
In-room safe, desk, free cots/infant beds, rollaway beds

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast Available
  • Business Services
  • Bar
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationNatural History Museum15 min walk
    Popular LocationKensington Palace20 min walk
    Popular LocationHyde Park7 min drive
    AirportLondon (LHR-Heathrow)31 min drive
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  • Suite, 1 King Bed, Non Smoking

    Photos of Suite, 1 King Bed, Non Smoking

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking

  • Family Room, Multiple Beds, Non Smoking

    Photos of Family Room, Multiple Beds, Non Smoking

    Room amenities

    • 129 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsFamily Room, Multiple Beds, Non Smoking

  • Standard Room, 1 Double Bed, Non Smoking

    Photos of Standard Room, 1 Double Bed, Non Smoking

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed, Non Smoking

  • Standard Room, 2 Single Beds, Non Smoking

    Photos of Standard Room, 2 Single Beds, Non Smoking

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds, Non Smoking

  • Standard Room, 1 Single Bed, Non Smoking

    Photos of Standard Room, 1 Single Bed, Non Smoking

    Room amenities

    • 129 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsStandard Room, 1 Single Bed, Non Smoking

  • Standard Room, 3 Single Beds, Non Smoking

    Photos of Standard Room, 3 Single Beds, Non Smoking

    Room amenities

    • 129 sq ft
    • Sleeps 3
    • 3 Single Beds
    More detailsStandard Room, 3 Single Beds, Non Smoking

  • Family Room, Multiple Beds, Non Smoking (with Sofabed)

    Photos of Family Room, Multiple Beds, Non Smoking (with Sofabed)

    Room amenities

    • 129 sq ft
    • Sleeps 4
    • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
    More detailsFamily Room, Multiple Beds, Non Smoking (with Sofabed)

  • Deluxe Room, 1 Double Bed, Non Smoking

    Photos of Deluxe Room, 1 Double Bed, Non Smoking

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Room, 1 Double Bed, Non Smoking

  • Superior Room, 1 King Bed, Non Smoking

    Photos of Superior Room, 1 King Bed, Non Smoking

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Non Smoking

About this area

London

In the city centre, Best Western Burns Hotel Kensington is in London's London City Centre neighbourhood, a walkable area with good airport proximity. The area's natural beauty can be seen at Kensington Gardens and Hyde Park, while Natural History Museum and Science Museum are popular area attractions. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium, or consider Piccadilly Theatre for a night out.
Visit our London travel guide
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Popular Location

What's nearby

  • Natural History Museum - 15 min walk
  • Kensington Palace - 20 min walk
  • Hyde Park - 7 min drive
  • Buckingham Palace - 15 min drive
  • Marble Arch - 18 min drive

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • Earl's Court Station - 6 min walk
  • AirportLondon (LHR-Heathrow) - 31 min drive

Restaurants

  • Prince of Teck - 3 min walk
  • Orjowan - 4 min walk
  • The Little French Restaurant - 4 min walk
  • Caffè du Coin - 4 min walk
  • Bencho - 4 min walk

About this property

Best Western Burns Hotel Kensington

Eco-friendly London hotel in London City Centre, near Kensington High Street
This smoke-free hotel features a bar/lounge, 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, tour/ticket assistance and multilingual staff are on-site. All 104 rooms provide complimentary wireless Internet access, 24-hour room service and TVs. Room service, coffee/tea makers and hairdryers are among the other amenities available to guests.
Best Western Burns Hotel Kensington offers 104 forms of accommodation with laptop-compatible safes and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–11 AM on weekends: GBP 8.00-12.00 per person
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Hindi
  • Italian
  • Lithuanian
  • Moldovan
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in from 10:00 AM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 26 March 2020 to 31 December 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per stay.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 8.00 and GBP 12.00 per person (approximately)
  • Rollaway bed fee: GBP 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Best Burns Kensington London
Best Western Burns Hotel Kensington Hotel
Best Western Burns Hotel Kensington London
Best Western Burns Hotel Kensington Hotel London

Frequently asked questions

Can I cancel my reservation for free at Best Western Burns Hotel Kensington and receive a full refund?
Yes, Best Western Burns Hotel Kensington offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Burns Hotel Kensington cancellation policy on our site for more details about any exclusions or requirements.
Is Best Western Burns Hotel Kensington pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Burns Hotel Kensington?
This hotel doesn't offer parking.
What time is check-in at Best Western Burns Hotel Kensington?
Check-in is from 10:00 AM - 10:00 PM.
What time is check-out at Best Western Burns Hotel Kensington?
Checkout is at 11 AM.
Where is Best Western Burns Hotel Kensington located?
Located in London City Centre, this eco-friendly hotel is within 2 mi (3 km) of Kensington High Street, Natural History Museum, and Kensington Gardens. Victoria and Albert Museum and Kensington Palace are also within 1 mile (2 km). Earl's Court Station is 6 minutes by foot and West Brompton Underground Station is 9 minutes.
3.8
Good
5 - Excellent
178
4 - Good
358
3 - Okay
161
2 - Poor
40
1 - Terrible
18

4.0/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there in March 2019 -
Stayed 4 nights in Mar 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not about the Hotel customer service, is about Orbitz customer service I have a case 77948849 and I need my money back, why you sent this survey if you know I called you requesting my money back , I can NOT travel due the CORONAVIRUS, Please contact me and deposit my money back.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Great location! Would stay there again
Stayed 6 nights in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend!
Friendly, Helpful staff always a pleasure to stay at the hotel.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the price. Location Location Location!
perfect location. 3 minute walk to Earls Court Tube Station. Plenty of shops and restaurants around within walking distance. Clean, comfortable and friendly staff (particularly the Spanish lady on reception).
Stayed 1 night in Jan 2020

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