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"Friendly as always great stay again"

"First room was appalling…. Usually every village hotel experience we have had has been first class and clean. Not the case with Bury unfortunately. We told staff and got another room which was better (club room) but still had some blood? Stain on the walls and windows were marked with hand marks but I was too embarrassed to complain again. The corridors, lifts and general areas were grubby. We have stayed at Hull, Chester, Edinburgh and this was by far a total letdown."

"We had two seperate stays. The first was on the fifth floor in a room that was not updated and rather dismal. There was a metal window or door banging on the second night that work is up, went unresolved and meant we need to get key to another room to get sleep. Second stay was a single night on third floor in updated room at back of hotel. Nice. No banging. Location is great near train station. History and lobby are interesting. Staff were good and professional "

"Didn’t get the superior room as i originally paid for. Staff rude and unaccommodating. Informed hotel manger."

"Staff are helpful and friendly "

"This hotel is great. Basic room but amazing view and an incredible shower. Double glazed windows so nice and quiet! Bed was huge and comfy. "

"Very central with lots of entertainment options. The room was very quiet at night despite being close to all the pubs and street noise."

"Breakfast menu was good , however paid for a superior room and expected a dressing gown and slippers which were not provided . Had to walk through the reception and food serving areas with a towel The room was clean and warm "

"Yes it did"