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"Our room was modern and spacious. It was exactly as described and did not disappoint. The hotel is centrally located and in walking distance to all major sights. "

"What to say..a glorious historic building in a glorious park.. there are few experiences in our modern world to compare with wonderful service to boot"

"My room was dirty, bed poorly made rubbish left in the room. Room service was cold "

"Great property and very helpful staff. It was a much needed break for my family and we made full use of the facilities, gym, pool, restaurants and spa (massage). We loved how the property took small details to accommodate for our family, which included kids size robes / slippers, welcome activity pack and snacks and key was separate individual sofa twin beds. My only comment is regarding the family pool times are limited so it does get congested during those allotted hours and especially during the weekends when families with annual resort passes attend, otherwise it was quite during our stay during normal school hours. Overall amazing stay."

"Very depressing decorations and too dark"

"I will start off and say that the staff are super lovely at this hotel, really friendly and approachable. I have visited in the past and always remembered that the staff were helpful. However, unfortunately me and my partner did not have a great stay this time round. Our room was super small, although we did have a slight window which made a difference. The bathroom had stains on the floor and the shower and toilet slightly flooded, potentially something wrong with the drains? Our bed was super firm and we have both woken up with sore backs due to it. It felt as if we were sleeping on a hard floor. Some loud customers were slamming doors in the early hours of the morning which also woke us up. I booked this for my partners birthday and we had a really great time but sadly I am not too sure if we will return mainly due to how uncomfortable the bed was! Again, I want to highlight that the staff who work at this hotel are great and super friendly so such a shame about our stay. "

"I can't fault this hotel or the staff we met. We had a great night's sleep in a very comfortable bed. Lovely touches like a mini bar with complimentary soft drinks. It is in a central location, and apart from the fact it doesn't have a car park it is an ideal place to stay. A special shout out to Jenny at reception who went out of her way to be helpful."

"Very long distances to the rooms. All vehicle chargers broken. Overcrowded, especially at breakfast. Breakfast bacon hard and turned over on itself and cemented to itself. £35 steak tough - no information about how many days hung. Small bowls for cereal, small glasses for orange juice. Good variety of cereals at breakfast. Dining areas always very noisy - loud guffaws and very loud conversations. Guests at dinner in Bermuda shorts. Parking too far away from reception. Staff always helpful. Rooms lovely - large and well designed. Good design throughout hotel, especially pottery."

"Was A great stay will book hereagain"